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Panasonic 524X07801B Technical Manual

Panasonic phone operating instructions
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524X07801B
Issued 6/11/98

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  • Page 1 524X07801B Issued 6/11/98...
  • Page 2 However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed.

  • Page 3: Table Of Contents

    Chapter 1. About This Manual ......11 Chapter 2. List of Features ....... . 13 Chapter 3.
  • Page 4 Telephone Programming ........
  • Page 5 Set Caller ID Logging Extensions ........106 Chapter 5. Key Telephone Features......109 Key Telephone .
  • Page 6 Caller ID Call Log ..........136 Call Log Operation on a Small Display Key Telephone ......137 Call Log Operation on a Large Display Key Telephone .
  • Page 7 Digital Single Line Telephone........
  • Page 8 Contents System Hold............214 Floating Hold .
  • Page 9 Section 700 - Operation Attendant Group Calls..........253 Busy Override .
  • Page 10 Contents Chapter 8. ARS and TRS Operation ......291 Introduction ............291 Detailed Description .

  • Page 11: Chapter 1. About This Manual

    Forward ID codes for Voice Mail, Message Key ID codes, Mode schedule, Special Day mode, Excep- tion Day mode, and Day of Week mode. Key Telephone Features are available to System Key phones. System Key phones are proprietary digital sets that provide feature access through a combina- tion of feature keys and access codes.
  • Page 12 Direct Inward Dial Direct In Line DISA direct Inward System Access Direct Line Do-Not-Disturb Dial Pulse DSLT Digital Single Line Telephone Direct Station Selector Digital Service Unit DTMF Dual Tone Multifrequency Flexible Function MCO Multiple CO (Pooled Trunk Access) MOH Music On Hold...

  • Page 13: Chapter 2. List Of Features

    Chapter 2. List of Features This chapter contains the following tables which list the features available with the System: System Features Maintenance Features Extension Features 576-13-700 Table DBS 576 (USA), Revised 6/11/98 Page...
  • Page 14 Chapter 2. List of Features Table 1. System Features AEC Disconnect Attendant Groups Attendant Groups Automatic Call Distributor Automatic Route Selection Automatic Trunk to Trunk Transfer Background Music/MOH Separation Battery Backup Building Block Expansion Capability Built-In Voice Processing Unit Call Progress Tones Caller ID Centrex/PBX Compatibility Class of Service...
  • Page 15 Section 700 - Operation Power On Maintenance Programming Devices Ringing Modes SSD TRS Override Station Message Detail Recording Station Message Detail Recording Ringing Modes Trunk Access Groups Virtual Port Voice Mail Integration (Third Party) Table 2. Maintenance Features Set System Date/Time/Day Set Personal Speed Dial Numbers Set Personal Speed Dial Names Set System Speed Dial Numbers...
  • Page 16 Chapter 2. List of Features Table 3. Extension Features Account Codes Attendant Group Calls Auto Repeat Dial Background Music Busy Override Callback Request Call Forwarding Call Hold Call Hold Call Pickup Call Transfer Caller ID Call Log Camp-on (Call Waiting) Conference Calls Display Information Do-Not-Disturb...
  • Page 17 Section 700 - Operation One-Touch Keys Onhook Dialing Paging Reset Call Ringing Line Preference Speed Dialing Timed Reminder Call Trunk Access Trunk Queuing Variable Mode Voice Recognition Volume Control Walking TRS Class of Service 576-13-700 Topic DBS 576 (USA), Revised 6/11/98 Chapter 2.
  • Page 18 Chapter 2. List of Features Section 700 - Operation DBS 576 (USA), Revised 6/11/98 576-13-700...

  • Page 19: Chapter 3. System Features

    Chapter 3. System Features System Features are either available on a system-wide basis or aid in the overall administration of the System. This chapter contains detailed descriptions of the following System Features: AEC Disconnect Attendant Groups Attendant Groups Automatic Call Distributor Automatic Route Selection Automatic Trunk to Trunk Transfer Background Music/MOH Separation...
  • Page 20 Chapter 3. System Features Day/Night System Mode Manual Day/Night Mode Automatic Day/Night Mode Digital Pad Direct Inward System Access Distinctive Ringing Door Box Door Box Sensor Extension Interface Digital Key Telephones Analog Device Capability DP/DTMF Single Line Telephones (SLTs) ISDN/BRI S-Point Interface ISDN/PRI S-Point Interface Flexible Numbering Plan Free Slot...
  • Page 21 Section 700 - Operation Ringing Modes Day 1/ Day 2/Night Ringing Day 1/ Day 2/Night Delayed Ringing DID Day/Night Ringing DID Day/Night Busy/Delayed Ringing Busy Lamp Field Ringing Busy Lamp Field Delayed Ringing Slide Ringing Alarm Ringing SSD TRS Override Station Message Detail Recording Trunk Access Groups Virtual Port...

  • Page 22: Aec Disconnect

    Chapter 3. System Features AEC Disconnect Description This feature allows the System to send a disconnect signal of 1 second to an analog device indicating that the calling party has hung up (terminated the call). This feature is useful with a Third-party Voice Mail or an Answering Machine.

  • Page 23: Automatic Call Distributor

    “built-in” capability eliminates the need for custom wiring and other installation. Each specialized user is known as an ACD agent. Each agent position is equipped with a large display telephone (VB-44225) that provides Liquid Crystal Display (LCD) messages to assist the agent in handling calls.

  • Page 24: Automatic Route Selection

    Chapter 3. System Features Hardware Requirements • See Section 520 - Built-In ACD Reference Manual. Related Programming • See Section 520 - Built-In ACD Reference Manual. Considerations • For more information, see Section 520 - Built-In ACD Reference Manual. Automatic Route Selection Description When Automatic Route Selection (ARS) is enabled, the system follows a preselected route for calls.

  • Page 25: Automatic Trunk To Trunk Transfer

    Section 700 - Operation Automatic Trunk to Trunk Transfer Description The System can be set to automatically transfer trunk calls out to another trunk without requiring the call to be answered internally. This transfer may be either trunk based or extension based (i.e., call forward outside).

  • Page 26: Building Block Expansion Capability

    Any device connected to the System but that does not derive its power from the System must have a backup power source to operate. These devices include any System Message Detail Recording (SMDR) printer (or recorder), fax machine, answering machine, modem, cordless telephone, etc. Building Block Expansion Capability Description The System is designed to support easy expansion.

  • Page 27: Call Progress Tones

    • 2-way recording • Outside notification • Date/time stamp • Integrated Liquid Crystal Display (LCD) control (with large LCD telephone) • Message light control • Up to 254 mail boxes • Up to 40 hours of message storage time •...

  • Page 28: Caller Id

    Caller ID Description A properly equipped DBS 576 supports Caller ID, a service offered by the network telephone service provider. The CO sends calling number information to the DBS 576 after the first ring. Users who have display telephones can see Caller ID information as incoming calls ring at their extension and can have access to previous calls via the Caller ID Call Log feature.

  • Page 29: Class Of Service

    Section 700 - Operation When connected behind a PBX or Centrex, Toll Restriction Service (TRS) can be used to restrict calls. The System also supports transmission of a flash signal over the centrex or PBX link. Hardware Requirements • Related Programming •...

  • Page 30: Class Of Service - Ext/Ext Restriction

    Chapter 3. System Features Related Programming • Considerations • Class of Service - Ext/Ext Restriction Ext/Ext Restriction COS allows or restricts calls placed to other extensions based upon the Extension COS. Each Extension COS is programmed to either originate or not originate calls to another Extension COS.
  • Page 31 Section 700 - Operation MCO Incoming Call Answer (Allow/Restrict) Paging (Allow/Restrict) Auto Repeat Dial (Allow/Restrict) DND Set/Clear (Allow/Restrict) DND Set/Clear (Other) (Allow/Restrict) Call Forward/All Calls (Allow/Restrict) Call Forward/No Answer (Allow/Restrict) Call Forward-Busy (Allow/Restrict) Call Forward (Other) (Allow/Restrict) User Maintenance Log-in (Allow/Restrict) Priority Message Waiting Send (VM) (Allow/Restrict) Message Waiting Send (Allow/Restrict) System Mode Switch (Allow/Restrict)

  • Page 32: Class Of Service - Trunk To Trunk Restriction

    Chapter 3. System Features OHVA Answer (Allow/Deny) Call-Waiting Answer at HOLD Hardware Requirements • Related Programming • FF2: Trunk COS • FF3: Extension COS Assignments Considerations • Class of Service - Trunk to Trunk Restriction Trunk to Trunk COS allows or restricts call transfers from one trunk to another trunk based on the originating and receiving trunk COS.

  • Page 33: Direct In Line Ringing

    Section 700 - Operation assignments in the DID Table, names or trunk numbers are displayed. (Names can be up to 10 digits long.) DID Ringing can be very useful by sending calls directly to a specific extension, hunt group, etc. based upon the number dialed.

  • Page 34: Multiple Ringing

    Chapter 3. System Features Considerations • Multiple Ringing CPC-96, CPC-288, and CPC-576 Version 1.0 Description Multiple Ringing allows CO calls into the System to be directed to ring multiple extensions in the System. This can be very useful when anyone in a group may answer a call. This can also be very useful at night when only a selected number of people are available to handle calls.

  • Page 35: Co Trunk Interface - Ground Start

    • Considerations • A DSU is required (not available from Panasonic). CO Trunk Interface - ISDN-PRI The System supports ISDN-PRI with the VB-44540 ISDN PRI Interface unit. The VB-44540 is a T/S- Point ISDN-PRI that supports 23 B (bearer) channels and 1 D (data) channel (23B + D; 1544kbps).

  • Page 36: Co Trunk Interface - Loop Start

    The TAPI desktop module enables the capabilities of first party call control. With this module there is a physical connection between your telephone line and PC. Service Provider Interface (SPI) software must be installed on the PC to enable the capabilities of TAPI on the System for each specially enabled telephone.

  • Page 37: Data Security

    Section 700 - Operation Data Security Description If you are using a line for data (modem connections, etc.), Data Security makes it possible to prevent interruptions. Data Security can be implemented for either all phone use or outside line use. Hardware Requirements •...

  • Page 38: Manual Day/Night Mode

    Chapter 3. System Features Table 6. System Mode Impact on TRS, Ringing, Attendant, and Built-in Voice Processing Unit SYSTEM MODE Day 1 Day TRS Mode Day 2 Day TRS Mode (Same for Day 1 and Day 2) Night Night TRS Mode (Same for Night 1, and 2) Night 1...

  • Page 39: Automatic Day/Night Mode

    Section 700 - Operation Switch Mode Night 1 Mode 1. Press the ON/OFF key. 2. Enter 762 for the Night 1 Feature code. 3. Press the ON/OFF key Night 2 Mode 1. Press the ON/OFF key. 2. Enter 763 for the Night 2 Feature code.

  • Page 40: Digital Pad

    Chapter 3. System Features Related Programming • Considerations • You can only set Automatic Day/Night modes on a system-wide basis. If tenant groups require separate Day/Night modes, you must set these modes manually. • You can manually override Automatic Day/Night modes. (See “Manual Day/Night Mode” on page 38.) Digital Pad Description...

  • Page 41: Distinctive Ringing

    Section 700 - Operation Operation To make a DISA call to an extension: Action 1. From an outside location, enter the DISA trunk number. 2. If an incoming DISA code is assigned enter the DISA code (up to 10 digits). Otherwise, proceed to step 3. 3.

  • Page 42: Door Box

    Hardware Requirements • The door box requires a Door Box Adaptor (VB-43701), Door Box (VA-43705), and Door Opener. Door openers are not sold by Panasonic; however, they can be purchased from an electronics dealer. • Up to 2 Door Boxes can be connected to a Door Box Adaptor and utilize the same trunk.

  • Page 43: Door Box Sensor

    The sensor is a device that detects when a circuit is opened or closed. Sensors can be used to detect events such as the opening of windows or doors. When the sensor is tripped, a tone sounds at a designated extension. Sensors are not sold by Panasonic; however, they can be purchased separately from an electronics dealer.

  • Page 44: Analog Device Capability

    Considerations • Analog Device Capability The System supports analog telephone devices. These devices include fax machines, answering machines, cordless telephones, computer modems as well as standard rotary and push button telephones. This provides full flexibility in configuring the System. Hardware Requirements •...

  • Page 45: Isdn/Pri S-Point Interface

    System feature access codes can be changed to match the old system. As a result, telephone users are less confused by the change and the requirement for retraining is reduced. Two sets of feature access codes are available (one of the two must be assigned to the terminal).

  • Page 46: Free Slot

    Chapter 3. System Features Free Slot Description Each cabinet in the System contains 12 free (universal) slots. These slots can be used for trunk cards, extension cards, or certain option cards. Some circuit cards such as the Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) card occupy more that one slot.

  • Page 47: Pilot Distributed Hunt Group

    Section 700 - Operation Pilot Distributed Hunt Group Pilot Distributed Hunt Group directs calls to a pilot number. The System reviews who received the last call and begins hunting with the next member. If the last member in the group is reached and no member is available, the hunt continues with the first member and proceeds forward.

  • Page 48: Internal Hold Tone

    Chapter 3. System Features Considerations • If a member of the hunt group has Do-Not-Disturb (DND) or Call Forwarding - All set, that phone is temporarily removed from the hunt group. • If a member of the hunt group has Call Forwarding - Busy set and the extension is busy, the call goes to the next phone in the hunt group.

  • Page 49: Memory Backup

    Section 700 - Operation Each MCO trunk group is assigned to an MCO tenant group for incoming calls and for outgoing calls. By default, Trunk Group 1 is assigned to MCO Tenant Group 1, Trunk Group 2 is assigned to MCO Tenant Group 2, etc.

  • Page 50: Music-On-Hold

    Composers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH feature. Panasonic Telecommunication Systems Company, its distributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license. Name Assignments CPC-96, CPC-288, and CPC-576 Version 1.0...

  • Page 51: Extension Name Assignments

    Section 700 - Operation Extension Name Assignments Extension names can be up to 10 characters in length. (Assignment of extension names must be allowed in the Extension COS.) Operation To set extension names using a large-display or small-display phone: Action 1.
  • Page 52 Chapter 3. System Features Example 1. Large-display phone To enter D: a. Press the first soft key on the top left. b. Press the fourth FF key from the left on the bottom row. To enter o: a. Press the third soft key from the top right. b.
  • Page 53 Section 700 - Operation Example 2. Small-display phone Refer to the following diagram to determine which one-touch key to press. (See step 7-8 above.) a b c d e f A B C D E F To enter D: a. Press the first one-touch key from the left on the bottom row. b.

  • Page 54: Speed Dial Name Assignments

    Maintenance” of this document.) Speed Dial Name Assignments You can assign names to Personal Speed Dial (PSD) numbers from a display telephone without entering the programming mode. If allowed in the Extension COS, you can also assign names to System Speed Dial (SSD) numbers.
  • Page 55 Section 700 - Operation Action 3. Press the * key. 4. Enter 0 for the PSD Name Assignment mode. 5. Press the up or down arrow key to display the desired PSD bin number. 6. Enter the extension name: • If using a large-display phone, press the soft key next to the desired row of letters.

  • Page 56: Network Facilities

    Chapter 3. System Features Action 8. Enter the speed dial name: • If using a large-display phone, press the soft key next to the desired row of letters. (See Example 1 on page 52.) • If using a small-display phone press the appropriate one-touch key.

  • Page 57: Network Call Transfer

    Section 700 - Operation For more information on System Networking, see the System Networking Reference Manual. Network Call Transfer Network Call Transfer allows a call at an extension to be transferred to another extension in the network. Network Extension Calling Network Extension Calling allows you to reach an extension on another PBX.

  • Page 58: Power Failure Transfer

    Power Failure Transfer Description Power Failure Transfer provides telephone service to a limited number of Single Line Telephones (SLTs) during a power failure. The SLTs are connected to the CO via a Power Failure Unit (PFU). In the event of a power failure, the power failure extensions have dial tone directly from the CO.

  • Page 59: Programming Devices

    A PC-Based Customizing Tool Telephone Programming The System can be fully programmed from an extension telephone equipped with 12 FF keys and a display. While major system configuration changes may be more easily performed using a PC programmer, all programming is available via a telephone. This is especially useful for minor changes to the system configuration.

  • Page 60: Day 1/ Day 2/Night Ringing

    Chapter 3. System Features • DID Day/Night Ringing • DID Day/Night Busy/Delayed Ringing • Busy Lamp Field Ringing • Busy Lamp Field Delayed Ringing • Slide Ringing • Alarm Ringing Day 1/ Day 2/Night Ringing When the System is in Day 1 mode, calls can be directed to ring at one or more extensions or at a hunt group per the Day 1 ringing assignments.

  • Page 61: Did Day/Night Ringing

    Section 700 - Operation DID Day/Night Ringing Incoming DID calls can be set to ring at day destinations when the system is in day mode and ring at night destinations when the system is in night mode. Hardware Requirements • Related Programming •...

  • Page 62: Busy Lamp Field Delayed Ringing

    Chapter 3. System Features Considerations • ISDN phones may not set BLF ringing. • For more information on BLF ringing, see “Line Appearances” on page 163. Busy Lamp Field Delayed Ringing Extensions that have Direct Station Select (DSS)/BLF FF keys assigned may be set to delay ring on those keys.

  • Page 63: Ssd Trs Override

    Section 700 - Operation Related Programming • FF2: Trunk Programming (Alarm Ringing) • FF11-02: Slide/Alarm Ringing Timer Considerations • If slide ringing is enabled, it will override alarm ringing. SSD TRS Override Description System Speed Dial (SSD) numbers may be used to outdial calls from extensions that otherwise have outgoing call restrictions (i.e., Toll Restriction Service [TRS]).
  • Page 64 Chapter 3. System Features Condition Priority Lowest For example, an outgoing call is an ARS Outgoing call (G) but it is also a transferred call. The SMDR data condition code will be T to indicate that the call was an Outgoing Transfer. (A transferred call’s condition code takes precedence over the type of call - ARS Outgoing call [G].) Table 8.

  • Page 65: Toll Restriction Service

    Section 700 - Operation CO line No. (CO line No.: 1 to 576 / When CO line is disconnected while the call is on hold: *1 to *576) Dialed No. (24 digits max. including 0-9, *, # Cannot display Flash or Pause. If a number is hidden, * will appear instead of digits.

  • Page 66: Trunk Access Groups

    Chapter 3. System Features • TRS can restrict the use of the star (*) or pound (#) digits on a TRS class basis. The following calling restrictions are also available: • Forced ARS Restriction (The ARS feature controls outside calls.) Hardware Requirements •...

  • Page 67: Virtual Port

    You can also assign the virtual port to an FF key on one or more telephones and set to ring. Any call directed to the virtual port extension number will ring the assigned telephone(s). Virtual extensions provide a mechanism for ringing multiple phones simultaneously. For instance, a Direct Inward Dialing (DID) entry can only be set to ring to one extension number.

  • Page 68: Voice Mail Integration (Third Party)

    Chapter 3. System Features Voice Mail Integration (Third Party) Description The System supports third party Voice Mail systems with features such as: • Answer Supervision for Voice Mail • Call Forward ID Code for Voice Mail • DID/DNIS/DDI ID Code for Voice Mail •...

  • Page 69: Did/Dnis/Ddi Voice Mail Id Code

    Section 700 - Operation Operation To set a Call Forward ID Code for Voice Mail: Action 1. Go offhook or press ON/OFF key. 2. Dial the Call Forward ID Code (default = 715). 3. Enter the ID code required by voice mail (see your voice mail manual).

  • Page 70: High Priority Message Waiting

    On a large-display phone you can use a Message key (labeled MSG) to either retrieve Voice Mail messages or respond to telephone messages. When responding to Voice Mail messages from a 3rd party Voice Mail system, the Message key needs to have an ID code set to identify the caller to the Voice Mail system.

  • Page 71: Voice Mail Transfer Key

    2. Press the VM/TRF (1 or 2) key . 3. Press the DSS/BLF key, dial an extension number or select the extension from the extension directory on the large dis- play telephone. 4. Replace the handset or press the RELEASE, ON/OFF, or PROG key.
  • Page 72 Chapter 3. System Features Once a call is sent to the voice mail, after the voice mail answers, the system sends the VM Transfer ID 1 or 2 + the extension number (BLF/DSS, Directory or dialed number). Hardware RequirementsN/A • Related Programming •...

  • Page 73: Chapter 4. User Maintenance

    Chapter 4. User Maintenance This chapter contains detailed descriptions of the following System maintenance topics and features: Introduction About User Programming Set System Date/Time/Day Set Personal Speed Dial Numbers Set Personal Speed Dial Names Set System Speed Dial Numbers Set System Speed Dial Names Set System Speed Dial Index Set Extension Names Set Verified Account Codes...

  • Page 74: Introduction

    Chapter 4. User Maintenance Introduction User Maintenance provides several items that can be adjusted by the end user of the telephone system. The telephone system dealer is not required to make these changes. These items include settings for: • Date and Time - including date, time, and day of week •...

  • Page 75: Set System Date/Time/Day

    Operation To enter User Maintenance mode: Action 1. At a telephone with a COS that allows user login, press the ON/OFF key. 2. Press the PROG key. 3. Press the * key twice (* *). 4. Press the CONF key.

  • Page 76: Set Personal Speed Dial Numbers

    For a description of Personal Speed Dial (PSD), see “Personal Speed Dial” on page 179 for a Digital Key Telephone, “Personal Speed Dial” on page 238 for a Digital Single Line Telephone (DSLT), and “Personal Speed Dial” on page 282 for a Single Line Telephone (SLT).

  • Page 77: Set Personal Speed Dial Names

    For a description of Personal Speed Dial (PSD), see “Personal Speed Dial” on page 179 for a Digital Key Telephone, “Personal Speed Dial” on page 238 for a Digital Single Line Telephone (DSLT), and “Personal Speed Dial” on page 282 for a Single Line Telephone (SLT).
  • Page 78 Chapter 4. User Maintenance Operation To set PSD names using either a large-display or small-display phone: Action 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on page 75.) 2. At the 81 level, enter 01. 3.

  • Page 79: Hardware Requirements

    Section 700 - Operation Action 17. Press the AUTO key to exit the PSD name entry mode. 18. To return to the top menu level (81), press the PROG key. OR... To exit the User Maintenance mode, press the ON/OFF key.
  • Page 80 Chapter 4. User Maintenance b. Press the third FF key from the left on the bottom row. Example 2. Small-display phone Refer to the following diagram to determine which one-touch key to press. a b c d e f A B C D E F To enter D: a.
  • Page 81 Section 700 - Operation Chapter 4. User Maintenance b. Press the fourth FF key from the left on the bottom row. To enter o: a. Press the third one-touch key from the left on the top row. b. Press the third FF key from the left on the bottom row. 576-13-700 DBS 576 (USA), Revised 6/11/98...

  • Page 82: Set System Speed Dial Numbers

    For a description of System Speed Dial (SSD), see “System Speed Dial” on page 181 for a Digital Key Telephone, “System Speed Dial” on page 240 for a Digital Single Line Telephone (DSLT), and “System Speed Dial” on page 283 for a Single Line Telephone (SLT).

  • Page 83: Set System Speed Dial Names

    For a description of System Speed Dial (SSD), see “System Speed Dial” on page 181 for a Digital Key Telephone, “System Speed Dial” on page 240 for a Digital Single Line Telephone (DSLT), and “System Speed Dial” on page 283 for a Single Line Telephone (SLT).

  • Page 84: Set System Speed Dial Index

    For a description of System Speed Dial (SSD), see “System Speed Dial” on page 181 for a Digital Key Telephone, “System Speed Dial” on page 240 for a Digital Single Line Telephone (DSLT), and “System Speed Dial” on page 283 for a Single Line Telephone (SLT).
  • Page 85 Section 700 - Operation Action 5. Press the HOLD key. 6. Press the HOLD key. 7. Enter the SSD Index number (1 - 2). 8. Press the HOLD key. 9. Enter the SSD Index name: • If using a large-display phone, press the soft key next to the desired row of letters.

  • Page 86: Set Extension Names

    Set Extension Names Description You can assign names to each extension, even if the extension is not a display telephone. When the extension is called, the name appears on the display. For more information on the digital key telephone display, see “Display Information” on page 145.

  • Page 87: Set Verified Account Codes

    Section 700 - Operation Action 13. Repeat steps 8-12 until all extension names are entered. 14. Press the AUTO key to exit the entry mode. 15. To return to the top menu level (81), press the PROG key. OR... To exit the User Maintenance mode, press the ON/OFF key.
  • Page 88 Chapter 4. User Maintenance Action 6. Press the HOLD key. 7. Press the HOLD key. 8. Enter up to ten-digit Verified Account Code. (All Verified Account Codes must be unique. If there is a matching entry entered, the System will not accept the entry and will double beep.) Note: To clear an entry or existing data, press the FLASH key.

  • Page 89: Set Call-Forward Id Codes For Voice Mail

    Section 700 - Operation Set Call-Forward ID Codes for Voice Mail Description (For a description of Call Forward ID codes for Voice Mail, see “Call Forward ID Code for Voice Mail” on page 68.) Voice Mail Call-Forward ID codes are used by voice mail systems to identify the correct mail box for storing messages.

  • Page 90: Set Message Key Id Code

    On a large display phone you can use a Message key to either retrieve voice mail messages or respond to telephone messages. To respond to voice mail messages from a 3rd party voice mail system, you need to set the Message Key ID code to identify the caller to the voice mail system. You can also use the Message key to program a voice mail password.

  • Page 91: Set Mode Schedule

    Section 700 - Operation Hardware Requirements • Related Programming • Considerations • Set Mode Schedule Description (For a description of Automatic Day/Night System Mode, see “Automatic Day/Night Mode” on page 39.) You can set the System to automatically enter None, Day 1, Day2, Night, Night (1), or Night (2) modes based upon mode patterns.
  • Page 92 Chapter 4. User Maintenance Action 9. Press the HOLD key to store the entry. 10. To set additional mode schedules, press the volume up or down key or press the HOLD key to move to the desired mode. 11. Repeat steps 6-10 until all patterns and modes are set. (There are 3 total patterns with 5 start time/modes each.) Note: Entry Positions are listed in Table 9 on page 92.

  • Page 93: Set Special Day Mode

    Section 700 - Operation Hardware Requirements • Related Programming • Considerations • Set Special Day Mode Description (For a description of Automatic Day/Night System Mode, see “Automatic Day/Night Mode” on page 39.) You can specify up to 20 special days for the System. For each special day, you can specify up to 5 modes settings.
  • Page 94 Chapter 4. User Maintenance Action 10. Press the HOLD key. 11. Enter the desired mode for Special Day ( (0 - None, 1 - Day 1, 2 - Day 2, 3 - Night, 4 - Night(1), 5 - Night (2)). Note: To clear an entry or existing data, press the FLASH key.
  • Page 95 Section 700 - Operation 8107-1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- VALUES -- (MMDD, HHMM, or 0-5) Date Special Day 2 (MMDD) Start Time (HHMM) Mode (0-5): 0=None 1=Day 1 2=Day 2 3=Night 4=Night (1) 5=Night (2) Date Special Day 3 (MMDD)
  • Page 96 Chapter 4. User Maintenance 8107-1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- VALUES -- (MMDD, HHMM, or 0-5) Date Special Day 6 (MMDD) Start Time (HHMM) Mode (0-5): 0=None 1=Day 1 2=Day 2 3=Night 4=Night (1) 5=Night (2) Date Special Day 7 (MMDD)
  • Page 97 Section 700 - Operation 8107-1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- VALUES -- (MMDD, HHMM, or 0-5) Date Special Day 10 (MMDD) Start Time (HHMM) Mode (0-5): 0=None 1=Day 1 2=Day 2 3=Night 4=Night (1) 5=Night (2) Date Special Day 11 (MMDD)
  • Page 98 Chapter 4. User Maintenance 8107-1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- VALUES -- (MMDD, HHMM, or 0-5) Date Special Day 14 (MMDD) Start Time (HHMM) Mode (0-5): 0=None 1=Day 1 2=Day 2 3=Night 4=Night (1) 5=Night (2) Date Special Day 15 (MMDD)

  • Page 99: Set Exception Day Mode

    Section 700 - Operation 8107-1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- VALUES -- (MMDD, HHMM, or 0-5) Date Special Day 18 (MMDD) Start Time (HHMM) Mode (0-5): 0=None 1=Day 1 2=Day 2 3=Night 4=Night (1) 5=Night (2) Date Special Day 19 (MMDD)
  • Page 100 Chapter 4. User Maintenance (For a description of Automatic Day/Night System Mode, see “Automatic Day/Night Mode” on page 39.) You can specify exception days which allow for a range of days for the System to operate in the Night mode. This is intended for extended holidays for business shut down periods that last for multiple days.

  • Page 101: Set Day Of Week Mode

    Section 700 - Operation Action 13. Press the AUTO key to exit the entry mode. 14. To return to the top menu level (81), press the PROG key. OR... To exit the User Maintenance mode, press the ON/OFF key. Table 11. Exception Days 8107-2 EXCEPTION DAYS:...
  • Page 102 Chapter 4. User Maintenance Operation To set the Day of Week Modes: Action 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on page 75.) 2. At the 81 level, enter 07. 3.

  • Page 103: Set Walking Trs Codes

    Section 700 - Operation ADDRESSES FOR THESE DAYS OF THE WEEK: Tuesday Wednesday Thursday Friday Saturday Hardware Requirements • Related Programming • Considerations • Set Walking TRS Codes Description You can assign Walking TRS Codes for each extension. Operation To set Walking TRS Codes using either a large-display or small-display phone: Action 1.

  • Page 104: Set Call Forward Busy Destination Extension

    Chapter 4. User Maintenance Action 9. To set additional extension WalkingTRS Codes, press the volume up and down key or press the HOLD key to move to the desired Extension. 10. Repeat steps 8-10 until all extension are entered. 11. Press the AUTO key to exit the entry mode. 12.

  • Page 105: Set Call Forward No Answer Destination Extension

    Section 700 - Operation Action 7. Press the HOLD key. 8. Enter the destination extension. 9. Press the HOLD key to store the entry. 10. To set Call Forward Busy destinations for additional exten- sions, press the volume up and down key or press the HOLD key to move to the desired Extension.

  • Page 106: Set Caller Id Logging Extensions

    Chapter 4. User Maintenance Action 4. Enter 1. 5. Press the HOLD key. 6. Dial the extension number. 7. Press the HOLD key. 8. Enter the destination extension. 9. Press the HOLD key to store the entry. 10. To set Call Forward No Answer destinations for additional extensions, press the volume up and down key or press the HOLD key to move to the desired Extension.
  • Page 107 Section 700 - Operation Operation To set a Caller ID Logging Extensions using either a large-display or small-display phone: Action 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on page 75.) 2.
  • Page 108 Chapter 4. User Maintenance Section 700 - Operation DBS 576 (USA), Revised 6/11/98 576-13-700...

  • Page 109: Chapter 5. Key Telephone Features

    Chapter 5. Key Telephone Features This chapter describes Key telephone features. Key telephones are proprietary digital phones that provide feature access through a combination of feature keys and access codes. This chapter covers the following topics: Key Telephone Account Codes...
  • Page 110 Chapter 5. Key Telephone Features Display Information Large Display Phone Small Display Phone Changing the Display Contrast Do-Not-Disturb DP to DTMF Signal Conversion DSS/72 Console EM/24 Console Flash Flexible Function Keys Handsfree Answerback Handsfree Operation Headset Operation Hot Dial Pad...
  • Page 111 CO Line Key Trunk Access Direct Trunk Access MCO Line Preference MCO Trunk Access Trunk Queuing Variable Mode Voice Recognition Volume Control Walking TRS Class of Service 576-13-700 Topic DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Page...

  • Page 112: Key Telephone

    Chapter 5. Key Telephone Features Key Telephone As an example of a key telephone, Figure 2 illustrates the Panasonic model VB-44225. This model provides a large display that includes one-touch access to speed dial numbers, telephone features, and Help screens.

  • Page 113: Non-Verified Account Codes

    6. Dial the phone number. 576-13-700 Intercom dial tone Enter Account # displays Specified account code displays Entered Account # displays CO Key LED lights Dialed phone number displays DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...

  • Page 114: Verified Account Codes

    Chapter 5. Key Telephone Features To enter an account code during an outside call: Action 1. During a call, press the AUTO key. 2. Press the # key. 3. Enter the Account Code (up to 10 digits). 4. Press the # key.

  • Page 115: Attendant Group Calls

    Verified Non-Verified TRS Class for Forced Account Code (FF1 0 19 0001) Verified DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features TRS Class Account Entry Extension Port Based TRS Class Account Code Based TRS Class Extension Port Based TRS...

  • Page 116: Auto Repeat Dial

    Chapter 5. Key Telephone Features Auto Repeat Dial CPC-96, CPC-288, and CPC-576 All Versions Description If you press the REDIAL key while receiving busy tone on an outside call, the System automatically redials the number. The System continues to redial the number at set intervals until the called number answers, the caller hangs up, or the maximum of 15 redial attempts is made.

  • Page 117: Busy Override

    Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH and/or Background Music feature. Pana- sonic Telecommunication Systems Company, its distributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license. Related Programming •...
  • Page 118 Chapter 5. Key Telephone Features Operation To break into a call with a line appearance on your phone (CO Key Busy Override): Action 1. Press the lit direct CO key. To use Extension Busy Override: Action 1. Lift the handset or press the ON/OFF key.

  • Page 119: Callback Request

    Considerations • 576-13-700 Intercom dial tone • Dialed extension number displays • Busy tone Ringback tone System calls back when called extension becomes free System automatically redials extension DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result...

  • Page 120: Call Forwarding

    Chapter 5. Key Telephone Features Call Forwarding CPC-96, CPC-288, and CPC-576 All Versions Description Call Forwarding allows you to send your calls to another extension, to an outside line, or to Voice Mail. Call Forwarding can be set or canceled under the following conditions from either your own extension or from an alternate extension: •...

  • Page 121: Call Forwarding - Busy

    (For information, see “Speed Dialing” on page 179.) 5. Replace the handset or press the ON/OFF key. 576-13-700 Intercom dial tone Intercom dial tone DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result...

  • Page 122: Call Forwarding - No Answer

    Chapter 5. Key Telephone Features To cancel Call Forwarding - Busy: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the appropriate Cancel Call Forwarding code: • For your extension, enter 732. • For another extension, enter 752.

  • Page 123: Call Forwarding And Do-Not-Disturb

    System Speed Dial (SSD) code. • Call Forwarding - Busy and Call Forwarding - No Answer can both be set at the same time. 576-13-700 Intercom dial tone Intercom dial tone DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result...

  • Page 124: Call Hold

    Chapter 5. Key Telephone Features • You can set Call Forwarding - All Calls while Call Forwarding - No Answer and/or Call Forwarding - Busy are set. Canceling one mode only affects that mode; however, the other modes will remain set until canceled individually.

  • Page 125: Floating Hold

    CO XXX displays (where XXX = outside line number) Intercom dial tone Enter TRK # displays • Intercom dial tone • Hold CO XXX displays (where XXX = outside line number) DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result Result...

  • Page 126: Exclusive Hold

    Chapter 5. Key Telephone Features To retrieve a call from Floating Hold: Action 1. (A) Press the FF key assigned to the Floating Hold orbit number where the call is held. OR... (A) Enter the Floating Hold Answer feature access code (default = *9).

  • Page 127: Broker's Hold

    The other way is to park the call at another extension and dial the park transfer answer code at the other extension to retrieve the call. 576-13-700 First call on hold Second call on hold, first call retrieved DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...
  • Page 128 Chapter 5. Key Telephone Features Operation To park a call on this extension: Action 1. While on a call, press the HOLD key. 2. Enter the Call Park Hold access code (default 771) or press PARK HOLD key. 3. If necessary, page the party that needs to retrieve the call.

  • Page 129: Call Pickup

    Call Park fucntions can be assigned to FF keys (see “Flexible Function Keys” on page 152). • No more than one Call Park Answer key may be assigned to a single telephone. • A Call Park Answer key may not be assigned to the EM/24 or DSS/72 console.
  • Page 130 Chapter 5. Key Telephone Features Operation To use Extension Group Pickup - All Calls: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the Extension Group Pickup - All Calls code (default = 701). 3. Complete the call and replace the handset or press the ON/ OFF key.

  • Page 131: Extension Direct Pickup

    OFF key. Hardware Requirements • 576-13-700 Intercom dial tone Extension number or outside phone num- ber displays Intercom dial tone Extension number or outside phone num- ber displays DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result...

  • Page 132: Trunk Direct Pickup

    Chapter 5. Key Telephone Features Related Programming • FF1-2: Dial Plan • FF5-3: MCO-Inbound Trunk Group Considerations • Trunk Direct Pickup Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number. Operation To use Trunk Direct Pickup: Action 1.
  • Page 133 RELEASE key is using DSS/72). 576-13-700 Intercom dial tone Talk-EXT Name or Number displays Intercom dial tone Talk-EXT XXX displays (where XXX = extension) Original call LED light turns red DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result...

  • Page 134: Unsupervised Transfer

    Chapter 5. Key Telephone Features Unsupervised Transfer When completing an unsupervised transfer, the transferring party hangs up before the third party answers. Operation To transfer a call to another extension without supervising the transfer: Action 1. While on a call, press the HOLD key.

  • Page 135: Camping A Call Onto A Busy Extension

    576-13-700 Intercom dial tone Camp-on tone heard at the called exten- sion DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...

  • Page 136: Caller Id Call Log

    Chapter 5. Key Telephone Features second call will be kept on hold. If not enabled and the second outside party is busy, the transferred party will receive busy. Caller ID Call Log Description The Call Log keeps a record of Caller ID calls to individual phones. The Call Log allows you to view Caller ID calls that have been sent to your phone and, if desired, return a call.

  • Page 137: Call Log Operation On A Small Display Key Telephone

    Section 700 - Operation Call Log Operation on a Small Display Key Telephone Operation To view the Call Log: Action 1. Go off-hook or press On/Off. 2. Dial the Call Log feature code (default = CONF 96). 3. Press the following keys to view the call log:...
  • Page 138 Chapter 5. Key Telephone Features To outdial from the Call Log: Action 1. Go off-hook or press On/Off. 2. Dial the Call Log feature code (default = CONF 96). 3. Press the following keys to view the call log: # - Move forward in call log * - Move back in call log 4.

  • Page 139: Call Log Operation On A Large Display Key Telephone

    Section 700 - Operation Call Log Operation on a Large Display Key Telephone Operation To view the Call Log: Action 1. Go off-hook or press On/Off. 2. Dial the Call Log feature code (default = CONF 96). 3. Press the following keys to view the call log:...
  • Page 140 Caller ID daughter circuit card on the Loop Start Trunk Card if a Loop Start Trunk receives the call. • ISDN (PRI-T Point) if ISDN card receives the call. • Large Display Telephone or 44-Series Small Display Telephone. Intercom dial tone Phone enters call log mode. Intercom dial tone Phone enters call log mode.

  • Page 141: Camp-On (Call Waiting)

    3. Remain on the line until the called party answers. 576-13-700 Intercom dial tone • Wait XXX displays (where XXX = extension number/name) • Called party hears alert tone from the speaker. • Calling party hears ringback tone DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...
  • Page 142 Chapter 5. Key Telephone Features To use Manual Camp-on: Action 1. Lift the handset or press the ON/OFF key. 2. Dial the extension number. 3. Enter the Camp-on (Call Waiting) code (default = 2). 4. Remain on the line until the called party answers.

  • Page 143: Conference Calls

    • CO #XXX displays (where XXX = line number) Dialed number displays CNF1:CO XXX or EXT XXX and CNF2:CO YYY or EXT YYY displays (where XXX = first party and YYY = sec- ond party) DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...

  • Page 144: Eight-Party Conferencing

    Chapter 5. Key Telephone Features Related Programming • FF1-1: System Timers (Trunk to Trunk) Considerations • Eight-Party Conferencing With the optional Conference Card installed, up to 8 parties can be included in a conference call. However, only one of the parties can be a CO line (i.e., 8 extensions or 7 extensions and 1 CO line).

  • Page 145: Display Information

    Directories, and Extension Directories, along with various other information such as the Set/Cancel status of different features and callback messages from other extensions. Examples of 44-Series large and small-display phones are shown in the following illustrations. 576-13-700 DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features...

  • Page 146: Large Display Phone

    Large Display Phone Figure 3. Large Display Main Menu (shown in default idle condition) You can easily access and use many telephone features by pressing the soft key next to the desired Main Menu item. These items include: Personal Dial Contains PSD numbers.

  • Page 147: Small Display Phone

    Large-LCD Display During Idle The large display telephone may optionally be set to return to a selected idle screen after the user goes on-hook. If the Large-LCD Display During Idle setting (FF3 0 BSSC 04 11 HOLD) is set to 1 (allow), after moving to the desired menu is displayed, the user may enter ON/OFF PROG ## ON/OFF to select the menu as the idle menu.

  • Page 148: Do-Not-Disturb

    Chapter 5. Key Telephone Features Do-Not-Disturb CPC-96, CPC-288, and CPC-576 All Versions Description You can make an extension unavailable by activating the Do-Not-Disturb (DND) feature. When DND is activated, calls to that extension receive busy tone. You can set or cancel DND from either your extension or from an alternate extension.
  • Page 149 • DND Cleared displays Intercom dial tone Enter DND EXT # displays DND Set displays on affected extension Intercom dial tone Enter DND EXT # displays DND Cleared displays DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result Result...

  • Page 150: Dp To Dtmf Signal Conversion

    CPC-96, CPC-288, and CPC-576 All Versions Description The DSS/72 console is a 72-key console that can be attached to a key telephone. The 72 keys on the DSS/72 can be programmed as Direct Station Select (DSS) keys for internal lines.

  • Page 151: Em/24 Console

    CPC-96, CPC-288, and CPC-576 All Versions Description The EM/24 is a 24-key console that can be attached to a key telephone. The 24 keys on the EM/24 can be programmed as Direct Station Select (DSS) keys for internal lines. In addition to providing direct station selection, the DSS keys also provide Busy Lamp Fields (BLFs) that allow you to monitor the status of other extensions.

  • Page 152: Flexible Function Keys

    Chapter 5. Key Telephone Features • FF2: Flash Key Operation • FF3: Flash on PROG (Recall) Considerations • You can send a longer or shorter flash signal, depending on whether you use the FLASH or PROG key (flash tone lengths are set for the FLASH and PROG keys through system programming).
  • Page 153 Enter Function# displays Programmed code displays Programmed function name displays Intercom dial tone Programmed code displays Cleared Function displays Intercom dial tone C displays Programmed data displays DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result Result...
  • Page 154 Chapter 5. Key Telephone Features Considerations • If a new code is programmed into a key, the previously programmed code is erased. • FF keys assigned as CO lines must be cleared using system programming before new FF assignments can be made.
  • Page 155 #86 + (Work Unit 00-99) 01 + (SSD or PSD) 70 + (Extension 0-9999) 71 + (Extension 0-9999) DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Default Flexible Feature Code (if not listed, must use Fixed Feature Code) 721 + (Extension 0-9999)
  • Page 156 Chapter 5. Key Telephone Features Feature Description Call Forward (No Answer): Set from another extension Call Forward (No Answer): Clear from another extension Call Forward (Busy): Set Call Forward (Busy): Clear Call Forward (Busy): Set from another extension Call Forward (Busy): Clear from...

  • Page 157: Handsfree Answerback

    74 + (Ext.No. 0-9999) 75 + (Ext.No. 0-9999) *8 + (Up to 4 digits 0 - 9, #, or *) DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Default Flexible Feature Code (if not listed, must use Fixed Feature Code)

  • Page 158: Handsfree Answerback

    Chapter 5. Key Telephone Features The System must be programmed for Voice Calling for you to use this feature. You must press 1 during a call to switch from Tone Calling to Voice Calling. Operation To answer calls using Handsfree Answerback: Action 1.

  • Page 159: Headset Operation

    FF1-0-3: Extension COS (Dial Tone Stop) • FF1-2: Dial Plan • FF3: Extension COS 576-13-700 Phone is offhook with access to full range of calling features Intercom dial tone DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result...

  • Page 160: Hot Dial Pad

    Chapter 5. Key Telephone Features Considerations • Intercom Dial Tone is enabled/disabled regardless of Headset mode (per programming for the Extension Class of Service [COS]) Hot Dial Pad CPC-96, CPC-288, and CPC-576 1.3 Description The dial pad on digital key phones can be designated as “hot” on an extension-by-extension basis.

  • Page 161: Intercom Calling

    Tone-Voice Call feature access code. Operation 576-13-700 Automatically connected to pre-assigned extension or speed dial number DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...

  • Page 162: Last Number Redial

    Chapter 5. Key Telephone Features To make a call using Intercom Calling: Action 1. Lift the handset or press the ON/OFF key. 2. Dial the extension number. 3. If your extension is set for tone calling and you want to make a voice call, enter 1.

  • Page 163: Line Appearances

    Call Forwarding or Do-Not-Disturb (DND) feature activated, the DSS/BLF key lights green. 576-13-700 • Outside dial tone • CO XXX displays (where XXX = trunk number) Last number dialed displays Line key LED turns red, then goes off. DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...
  • Page 164 Chapter 5. Key Telephone Features Four DSS/BLF modes are available as follows: FF Key BLF LED DSS/BLF Type Entry Indication DSS Only (No (9 + Ext #) Pick Up/No Ring) DSS/BLF (81 + Ext #) Immediate Ring DSS/BLF (82 + Ext #)

  • Page 165: Direct Line Appearances

    The LED for a DL key will flash red on an incoming call even if the CO line is set to ring. If another extension answers the call, the LED on the telephone will light solid red. Operation Operation To originate a trunk call...

  • Page 166: Message Key

    Chapter 5. Key Telephone Features Operation Operation To originate a trunk call To receive a call on an MCO key. To place a call on Exclusive Trunk Hold To place a call on System Trunk Hold To transfer a call Related Programming •...

  • Page 167: Message Waiting / Callback

    If you try to call an extension that is busy or does not answer, you can leave a message wait indication at that extension, requesting a return call. 576-13-700 Automatically call back to extension OR... Automatic access to Voice Mail DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...
  • Page 168 Chapter 5. Key Telephone Features Operation To leave a message waiting indication: Action 1. Lift the handset or press the ON/OFF key. 2. Dial the extension number. 3. While the phone is still ringing, or when you hear the busy tone, enter the Message Wait Set code (default = 4).

  • Page 169: Mute Function

    MUTE key, so others must assign an FF key as a MUTE key. 576-13-700 Outgoing audio is blocked through phone’s handset Outgoing audio is blocked through phone’s microphone DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result...

  • Page 170: Offhook Monitor

    Chapter 5. Key Telephone Features Offhook Monitor CPC-96, CPC-288, and CPC-576 All Versions Description Offhook Monitor lets you put a call on speaker while the handset is offhook. You can still communicate with the other party via the handset, but you will also be able to hear the other party on the phone’s speaker.

  • Page 171: Offhook Voice Announce

    The System does not send the offhook signal under the following conditions: • During a conference call • During an OHVA or Busy override • Data Privacy is enabled • the receiving telephone is a 3rd party voice mail. Offhook Voice Announce All Versions Description You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice Announce (OHVA) feature to make an announcement that only the called party can hear.
  • Page 172 Chapter 5. Key Telephone Features Action 3. Enter the OHVA feature access code (default = 8). 4. Make your announcement To answer an OHVA: Action 1. Press the OHVA Split key. Note: You must program an FF key as a split key (default = *71) to use this feature.

  • Page 173: One-Touch Keys

    One-Touch Keys CPC-96, CPC-288, and CPC-576 All Versions Description You can use one-touch keys to store telephone numbers, speed dial numbers, or feature access codes. To dial the stored number, you go offhook and press the desired key. Operation To program a one-touch key for outside telephone numbers: Action 1.
  • Page 174 Chapter 5. Key Telephone Features Action 4. Dial the phone number to be stored. 5. Press the HOLD key. 6. Replace the handset or press the ON/OFF key. To assign an System Speed Dial (SSD) numbers to a one-touch key: Action 1.

  • Page 175: Onhook Dialing

    Onhook Dialing is a standard feature for key telephones where you can dial onhook using the dialpad, one-touch keys, or FF keys. 576-13-700 Intercom dial tone Intercom dial tone C displays Programmed data displays DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result...

  • Page 176: Paging

    Description The System allows you to make both internal and external pages and announcements. Internal pages are made via the System’s key telephone speakers. External pages are made through the speakers of an external paging system connected to the System.

  • Page 177: Meet-Me Answer

    If you dial a busy extension, the System allows you to quickly dial another extension by simply pressing the last digit of the new extension number. 576-13-700 Intercom dial tone Connected to specified party DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...

  • Page 178: Ringing Line Preference

    Chapter 5. Key Telephone Features Operation To use Reset Call to dial another extension (after a busy extension): Action 1. Lift the handset or press the ON/OFF key. 2. Dial an extension number. 3. Dial the last digit of the next extension number.

  • Page 179: Speed Dialing

    4. Dial the phone number. 5. Press the HOLD key. 6. Replace the handset or press the ON/OFF key. 576-13-700 Intercom dial tone Enter Spd Dial displays Stored Spd Dial displays DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...
  • Page 180 Chapter 5. Key Telephone Features To dial a PSD number by entering the speed dial bin number: Action 1. Lift the handset or press the ON/OFF key. 2. If necessary, access an outside line. 3. Press the AUTO key. OR...

  • Page 181: System Speed Dial

    0, 1 - 9, *, # yes (unless preceded by AUTO * 2 - see below) AUTO * # AUTO * 0 REDIAL AUTO * * AUTO NN(N) PROG AUTO * 2 DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Shown on Display?
  • Page 182 Chapter 5. Key Telephone Features Operation To assign SSD numbers: Action 1. Lift the handset or press the ON/OFF key. 2. (A) Press the PROG key. (B) Press the AUTO key. OR... (A) Enter the Speed Dial Set/Clear code (default = 710).

  • Page 183: Speed Dial Linking

    Before linking multiple SSD numbers to a PSD bin, the SSD bins must already have been programmed with the appropriate speed dial information. 576-13-700 Intercom dial tone Cleared Spd Dial displays SSD numbers in 1 PSD bin to handle telephone numbers DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...
  • Page 184 Chapter 5. Key Telephone Features Operation To link multiple SSD numbers to a PSD bin: Action 1. Determine the SSD bin numbers to be linked 2. Lift the handset or press the ON/OFF key. 3. (A) Press the PROG key.

  • Page 185: Speed Dial Name Assignments

    Considerations • Speed Dial Name Assignments You can assign names to PSD numbers from a key telephone without entering the programming mode. If allowed in the Extension Class of Service (COS), you can also assign names to SSD numbers. (PSD names can contain a maximum of 7 characters. SSD names can contain a maximum of 16 characters.)
  • Page 186 Chapter 5. Key Telephone Features SSD Names: To set SSD names using a large-display or small-display phone: Action 1. Lift the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. 4. Enter 1 for the SSD Name Assignment mode.
  • Page 187 Section 700 - Operation Chapter 5. Key Telephone Features b. Press the fourth FF key from the left on the bottom row. To enter o: a. Press the third soft key from the top right. b. Press the third FF key from the left on the bottom row.
  • Page 188 Chapter 5. Key Telephone Features Example 2. Small-display phone Refer to the following diagram to determine which one-touch key to press. (See step 7-8 above.) a b c d e f A B C D E F To enter D: a.

  • Page 189: Timed Reminder Call

    User Maintenance features. (See Chapter 4 “User Maintenance” of this document.) Timed Reminder Call CPC-96, CPC-288, and CPC-576 All Versions Description Your telephone can act as an alarm clock with the Timed Reminder Call feature. 576-13-700 DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features...

  • Page 190: Trunk Access

    Chapter 5. Key Telephone Features Operation To set the Timed Reminder Call feature: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the Timed Reminder Set code (default = *31). 3. Enter the time you want the Timed Reminder Call to sound.

  • Page 191: Co Line Key Trunk Access

    • CO XXX displays (where XXX = line number) Dialed phone number displays Dialed number displays • Outside dial tone • CO XXX displays (where XXX = line number) Dialed phone number displays DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result...

  • Page 192: Mco Line Preference

    Chapter 5. Key Telephone Features Related Programming • FF1-0-03: Extension COS (Direct Trunk Access) • FF3: Extension COS Considerations • MCO Line Preference MCO Line Preference allows you to place an outside call by simply picking up the handset. When you go offhook, the MCO 1 trunk group is automatically accessed.
  • Page 193 Trunk Access Code MCO1 MCO2 MCO3 MCO4 MCO5 576-13-700 Intercom dial tone • Outside dial tone • CO XXX displays (where XXX = trunk number) Dialed phone number displays DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...

  • Page 194: Trunk Queuing

    When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the System can call you when a line becomes free. Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.

  • Page 195: Variable Mode

    2. Press the Variable Mode FF key. 3. Press the ON/OFF key again. 576-13-700 AUTO FNC Mode displays Programmed features display The variable mode function executes AUTO FNC Mode DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result Result Result displays...
  • Page 196 Position 1 to 10 Position 11 to 15 Position 16 to 25 Position 26 to 30 Hardware Requirements • A 44-Series Display Telephone or or the VB-43225 Large Display Telephone Related Programming • FF4-2: Flexible Screens • FF3-0: Variable Modes...

  • Page 197: Voice Recognition

    Section 700 - Operation Considerations • The small display telephone will exit variable mode after a variable mode function is executed. • The large display telephone will stay in variable mode after a function is executed. Voice Recognition CPC-96, CPC-288, and CPC-576 All Versions...

  • Page 198: Walking Trs Class Of Service

    Chapter 5. Key Telephone Features To adjust ringer volume while your phone is idle: Action 1. Press the ON/OFF key. 2. Press the PROG key. 3. Enter 9, then 1 to adjust the incoming ring tone. OR... Enter 9, then 2 to adjust the intercom ring tone.
  • Page 199 When Walking COS is used, Wxxxx (where xxxx is the user’s extension number) appears in SMDR. 576-13-700 Walking Class of Service remains in effect until you replace the handset. DBS 576 (USA), Revised 6/11/98 Chapter 5. Key Telephone Features Result...
  • Page 200 Chapter 5. Key Telephone Features Section 700 - Operation DBS 576 (USA), Revised 6/11/98 576-13-700...

  • Page 201: Chapter 6. Dslt Features

    Chapter 6. DSLT Features This chapter describes features that are available with the Digital Single Line Telephone (DSLT). This chapter covers the following topics: Digital Single Line Telephone Account Codes Non-Verified Account Codes Verified Account Codes Attendant Group Calls Auto Repeat Dial...
  • Page 202 Chapter 6. DSLT Features Do-Not-Disturb DP to DTMF Signal Conversion Flash Hot Line Intercom Calling Last Number Redial Message Waiting / Callback Onhook Dialing Offhook Signaling Offhook Voice Announce Paging Meet-Me Answer Reset Call Speed Dialing Personal Speed Dial System Speed Dial Speed Dial Linking Timed Reminder Call Trunk Access...

  • Page 203: Digital Single Line Telephone

    Section 700 - Operation Digital Single Line Telephone Figure 5 illustrates the Digital Single Line Telephone (DSLT). For more information on DSLT operation, see the Digital SLT User’s Guide (Section 790). Figure 5. DSLT Account Codes CPC-96, CPC-288, and CPC-576 Version 1.0...

  • Page 204: Non-Verified Account Codes

    Chapter 6. DSLT Features This feature works with Station Message Detail Recording (SMDR). During a phone call, a station user can silently enter an accounting or client billing code. The entered Code will display on the phone’s LCD as it’s dialed, so the user can tell it’s being registered. Then later, the SMDR reports will show the Code dialed for each call, and even sort the report by these Codes.

  • Page 205: Verified Account Codes

    Section 700 - Operation To enter an account code during an outside call: Action 1. During a call, press the AUTO key. 2. Press the # key. 3. Enter the Account Code (up to 10 digits). 4. Press the # key. Verified Account Codes Stations restricted from outside call origination by Toll Restriction Service (TRS) can be allowed to make outgoing calls by entering a Verified Account code that changes the TRS.

  • Page 206: Attendant Group Calls

    Chapter 6. DSLT Features • Account Codes interact with TRS as shown in the following table: Forced or Not Forced Not Forced Forced Attendant Group Calls CPC-96, CPC-288, and CPC-576 Version 1.0 Description You can call the attendant group from any extension by dialing the designated attendant number. Operation To call an attendant group: Action...

  • Page 207: Auto Repeat Dial

    Section 700 - Operation Auto Repeat Dial CPC-96, CPC-288, and CPC-576 Version 1.0 Description If you press the REDIAL key while receiving busy tone on an outside call, the System automatically redials the number. The System continues to redial the number at set intervals until the called number answers, the caller hangs up, or the maximum of 15 redial attempts is made.

  • Page 208: Busy Override

    Composers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH and/or Background Music feature. Panasonic Telecommunication Systems Company, its dis- tributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license. Related Programming •...

  • Page 209: Callback Request

    Section 700 - Operation Operation To use Extension Busy Override: Action 1. Lift the handset or press the ON/OFF key. 2. Dial the extension number. 3. Enter the Busy Override code (default = 9). Hardware Requirements • Related Programming • FF1-0-01: Splash Tone (Busy Override) •...

  • Page 210: Call Forwarding

    Chapter 6. DSLT Features Action 3. Enter the Callback Request code (default = 3). 4. Replace the handset after you hear the ringback tone. To respond to the callback request: Action 1. Lift the handset. Hardware Requirements • Related Programming •...

  • Page 211: Call Forwarding - Busy

    Section 700 - Operation Operation To set Call Forwarding-All Calls: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the appropriate Set Call Forwarding code: • For your extension, enter 721. • For another extension, enter 741. 3.

  • Page 212: Call Forwarding - No Answer

    Chapter 6. DSLT Features Operation To set Call Forwarding - Busy: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the appropriate Set Call Forwarding code: • For your extension, enter 722. • For another extension, enter 742. 3.

  • Page 213: Call Forwarding And Do-Not-Disturb

    Section 700 - Operation Operation To set Call Forwarding - No Answer: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the appropriate Set Call Forwarding code: • For your extension, enter 723. • For another extension, enter 743. 3.

  • Page 214: Call Hold

    Chapter 6. DSLT Features Hardware Requirements • Related Programming • FF1-0-03: Extension COS (Call Forward/All/Busy/No-Answer and DND Cancel) • FF1-0-03: Extension COS (Call Forward/All Calls) • FF1-0-03: Extension COS (Call Forward/Busy) • FF1-0-03: Extension COS (Call Forward/No Answer) • FF1-0-03: Extension COS (Call Forward/Other) •...

  • Page 215: Floating Hold

    Section 700 - Operation Operation To place a call on System Hold: Action 1. While on a call, press the HOLD key. To retrieve a call placed on System Hold: Action 1. Press the HOLD key. To retrieve a held call on a specific trunk: Action 1.

  • Page 216: Exclusive Hold

    Chapter 6. DSLT Features To retrieve a call from Floating Hold: Action 1. Enter the Floating Hold Answer feature access code (default = *9). 2. Enter the Floating Hold orbit number (001-576) for the held call. Hardware Requirements • Related Programming •...

  • Page 217: Broker's Hold

    Section 700 - Operation Broker’s Hold Broker’s Hold allows you to toggle between the current call and the last held call by pressing the HOLD key. Operation To place a call on Broker’s Hold: Action 1. Pick up the first call. 2.
  • Page 218 You cannot park more than one call at a time. • No more than one Call Park Answer key may be assigned to a single telephone. • If two calls are on hold and the last call is parked, the other call is then considered the last held call.

  • Page 219: Call Pickup

    Section 700 - Operation Call Pickup CPC-96, CPC-288, and CPC-576 Version 1.0 Description The System allows the following types of call pickup: • Extension Group Pickup • Extension Direct Pickup • Trunk Group Pickup • Trunk Direct Pickup Extension Group Pickup Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup group or in a different pickup group) without having to dial the number of the ringing extension.

  • Page 220: Extension Direct Pickup

    Chapter 6. DSLT Features To use Specified Group Pickup: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the Specified Group Pickup code (default = 703). 3. Enter the number of the call pickup group (01-72) where the call is ringing.

  • Page 221: Trunk Group Pickup

    Section 700 - Operation Considerations • Trunk Group Pickup Trunk Group Pickup allows you to answer calls ringing to any extension within your own MCO incoming trunk group. Operation To use Trunk Group Pickup: Action 1. Lift the handset or press the ON/OFF key. 2.

  • Page 222: Call Transfer

    Chapter 6. DSLT Features Related Programming • FF1-2: Dial Plan Considerations • Call on exclusive hold cannot be picked up. Call Transfer CPC-96, CPC-288, and CPC-576 Version 1.0 Description The System allows you to transfer calls to either another extension or to an outside number. The transferred calls can be either supervised or unsupervised.

  • Page 223: Unsupervised Transfer

    Section 700 - Operation Unsupervised Transfer When completing an unsupervised transfer the transferring party hangs up before the third party answers. Operation To transfer a call to another extension without supervising the transfer: Action 1. While on a call, press the HOLD key. 2.

  • Page 224: Camp-On (Call Waiting)

    Chapter 6. DSLT Features Related Programming • FF1-0-03: Extension COS (Onhook Transfer at Ringback) • FF1-0-03: Extension COS (Onhook Transfer at Talk) • FF1-0-03: Extension COS (Onhook Transfer at Camp-on) Considerations • On-Hook Transfer is not enabled for the transferring party’s Extension Class of Service (COS), he/she cannot complete the transfer.
  • Page 225 Section 700 - Operation Operation To set Automatic Camp-on: Action 1. Lift the handset or press the ON/OFF key. 2. Dial the extension number. 3. Remain on the line until the called party answers. To set Manual Camp-on: Action 1. Lift the handset or press the ON/OFF key. 2.

  • Page 226: Conference Calls

    Chapter 6. DSLT Features Conference Calls CPC-96, CPC-288, and CPC-576 Version 1.0 Description Conference Calls allow you to add another party to an existing conversation. With the standard system configuration, up to 3 parties can be included in a conference call at any one time. If the optional Conference Card is installed, up to 8 parties can participate in a conference call.
  • Page 227 Section 700 - Operation Operation To establish an eight-party conference call from the idle status: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the Eight-Party Conference code (default = 788). 3. Press the HOLD key. 4. Enter a trunk access code, or dial the number of the exten- sion you wish to add to the call.

  • Page 228: Do-Not-Disturb

    Chapter 6. DSLT Features Do-Not-Disturb CPC-96, CPC-288, and CPC-576 Version 1.0 Description You can make an extension unavailable by activating the Do-Not-Disturb (DND) feature. When DND is activated, calls to that extension receive busy tone. You can set or cancel DND from either your extension or from an alternate extension. Operation To set DND for your own extension: Action...

  • Page 229: Dp To Dtmf Signal Conversion

    Section 700 - Operation Hardware Requirements • Related Programming • FF1-0-03: Extension COS (Manual DND Override Send) • FF1-0-03: Extension COS (Forced DND Override) • FF1-0-03: Extension COS (DND Set/Clear) • FF1-0-03: Extension COS (DND Set/Clear Other) • FF1-2: Dial Plan •...

  • Page 230: Flash

    CPC-96, CPC-288, and CPC-576 Version 1.0 Description You can send a flash signal on your telephone to release an outside line and then either automatically reseize the same outside line or switch to extension dial tone status by pressing the FLASH key.

  • Page 231: Intercom Calling

    Section 700 - Operation Considerations • Intercom Calling CPC-96, CPC-288, and CPC-576 Version 1.0 Description The System provides two methods of intercom calling: • Voice Calling: Extension calls are connected immediately, without a ringing tone. • Tone Calling: A ringing tone is sent to the called extension. Extension Class of Service (COS) programming determines whether the default for the originating extension is voice or tone calling.

  • Page 232: Last Number Redial

    Chapter 6. DSLT Features • You cannot change from voice call to tone call. Last Number Redial CPC-96, CPC-288, and CPC-576 Version 1.0 Description Last Number Redial allows you to automatically redial the last number dialed by pressing the REDIAL key.
  • Page 233 1. Lift the handset or press the ON/OFF key. 2. Dial the extension number. 3. While the telephone is still ringing, or when you hear the busy tone, enter the Message Wait Set code (default = 4). 4. Replace the handset or press the ON/OFF key.

  • Page 234: Onhook Dialing

    CPC-96, CPC-288, and CPC-576 Version 1.0 Description Onhook Dialing allows users to dial without lifting the handset. However, the Digital Single Line Telephone (DSLT) does not have a microphone so you must lift the handset to talk. Operation To use onhook dialing: Action 1.

  • Page 235: Offhook Voice Announce

    The system does not send the offhook signal under the following conditions: • During a conference call • During an OHVA or Busy override • Data Privacy is enabled • the receiving telephone is a 3rd party voice mail. Offhook Voice Announce (All Versions) Description You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice Announce (OHVA) feature to make an announcement that only the called party can hear.

  • Page 236: Paging

    Description The System allows you to make both internal and external pages and announcements. Internal pages are made via the System’s key telephone speakers. External pages are made through the speakers of an external paging system connected to the System.

  • Page 237: Meet-Me Answer

    Section 700 - Operation Meet-Me Answer To answer a page using Meet-Me Answer: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the Meet Me Answer code (default = ##). Hardware Requirements • External relays, amplifier, and speakers are required for external paging. Related Programming •...

  • Page 238: Speed Dialing

    Chapter 6. DSLT Features Example: You dial extension 213, but it is busy. To dial extension 214, enter 4. Hardware Requirements • Related Programming • FF1-2: Dial Plan Considerations • The second extension called using the Reset Call feature must have the same number of digits as the first extension.
  • Page 239 Section 700 - Operation To dial a PSD number by entering the speed dial bin number: Action 1. Lift the handset or press the ON/OFF key. 2. If necessary, access an outside line. 3. Press the AUTO key. OR... Enter the Speed Dial Originate code (default = 80). 4.

  • Page 240: System Speed Dial

    Chapter 6. DSLT Features Indicates that the digits that follow are either a feature access code or an extension number. (Not needed if your System is set for Intercom Level.) See Note below. ** Indicates that the digits that follow are for an outside number and the System should seize the next available trunk when dialing.

  • Page 241: Speed Dial Linking

    The system can be programmed to allow SSD Numbers to override toll restrictions. Speed Dial Linking You can automatically link together up to 5 SSD numbers in 1 PSD bin to handle telephone numbers longer than 24 characters. You can then dial the entire number by pressing the programmed PSD key or by entering the speed dial bin number.

  • Page 242: Timed Reminder Call

    • Timed Reminder Call CPC-96, CPC-288, and CPC-576 Version 1.0 Description Your telephone can act as an alarm clock with the Timed Reminder Call feature. Intercom dial tone Outside dial tone DBS 576 (USA), Revised 6/11/98 Section 700 - Operation...

  • Page 243: Trunk Access

    Section 700 - Operation Operation To set the Timed Reminder Call feature: Action 1. Lift the handset or press the ON/OFF key. 2. Enter the Timed Reminder Set code (default = *31). 3. Enter the time you want the Timed Reminder Call to sound. (Enter the time in 24-hour format.

  • Page 244: Direct Trunk Access

    Chapter 6. DSLT Features Direct Trunk Access Extensions can seize a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access to test trunks or to access data trunks. Operation To use Direct Trunk Access: Action 1. Lift the handset or press the ON/OFF key. 2.

  • Page 245: Trunk Queuing

    When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the System can call you when a line becomes free. Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.

  • Page 246: Walking Trs Class Of Service

    Chapter 6. DSLT Features To respond to the Trunk Callback alert tone: Action 1. Lift the handset or press the ON/OFF key. Hardware Requirements • Related Programming • FF1-2: Dial Plan • FF1-0-03: Extension COS (Trunk Queuing) • FF3: Extension COS Considerations •...
  • Page 247 Section 700 - Operation Related Programming • FF8-1-08: Walking Class of Service Code Considerations • The same Walking Class of Service code can be used on more than one extension. • Walking Class of Service mode is kept until the user goes on-hook. •...
  • Page 248 Chapter 6. DSLT Features Section 700 - Operation DBS 576 (USA), Revised 6/11/98 576-13-700...

  • Page 249: Chapter 7. Slt Features

    SLTs are industry-standard 2500 sets. SLTs are not equipped with feature keys or line keys, so basic telephone operations are performed by pressing dialpad keys and/or using the switchhook. This chapter describes the following features that are available with Single Line Telephones (SLTs).
  • Page 250 Chapter 7. SLT Features Message Waiting / Callback Offhook Signaling Offhook Voice Announce Paging Meet-Me Answer Reset Call Speed Dialing Personal Speed Dial System Speed Dial Speed Dial Linking Timed Reminder Call Trunk Access Direct Trunk Access MCO Trunk Access Trunk Queuing Walking TRS Class of Service Topic...

  • Page 251: Account Codes

    Section 700 - Operation Account Codes CPC-96, CPC-288, and CPC-576 Version 1.0 Description You can assign account codes to clients to facilitate billing and to track call dates and times, numbers called, and outside line numbers used. This information is printed for each account on the System Message Detail Recording (SMDR) record.

  • Page 252: Verified Account Codes

    Chapter 7. SLT Features Action 3. Enter the Account Code (up to 10 digits). 4. Press the # key. 5. Enter a trunk access code. 6. Dial the phone number. Verified Account Codes Stations restricted from outside call origination by Toll Restriction Service (TRS) can be allowed to make outgoing calls by entering a Verified Account code that changes the TRS.

  • Page 253: Attendant Group Calls

    Section 700 - Operation • Account Codes interact with TRS as shown in the following table: Forced or Not Forced Not Forced Forced • FF1-0-19: TRS Class for Verified Account Code • FF1-2: Dial Plan • FF8-1-04: Verified Account Codes Considerations •...

  • Page 254: Busy Override

    Chapter 7. SLT Features • The attendant pilot number is flexible. • If a member of an attendant group is for a virtual extension, multiple extensions in the attendant group can be made to ring at once when the virtual number is dialed. •...

  • Page 255: Callback Request

    Section 700 - Operation Callback Request CPC-96, CPC-288, and CPC-576 Version 1.0 Description If you dial a busy extension, you can have the System call you back when that extension becomes free. When you answer, the System automatically rings the called party again. Operation To set a Callback Request: Action...

  • Page 256: Call Forwarding-All Calls

    Chapter 7. SLT Features • Call Forwarding - All Calls • Call Forwarding - Busy • Call Forwarding - No Answer Call Forwarding-All Calls When Call Forwarding - All Calls is set, all incoming calls to an extension are immediately forwarded.

  • Page 257: Call Forwarding - No Answer

    Section 700 - Operation To set Call Forwarding - Busy: Action 1. Lift the handset. 2. Enter the appropriate Set Call Forwarding code: • For your extension, enter 722. • For another extension, enter 742. 3. If setting Call Forwarding for another extension, dial the number of the extension whose calls you want to forward.

  • Page 258: Call Forwarding And Do-Not-Disturb

    Chapter 7. SLT Features Action 3. If setting Call Forwarding for another extension, dial the number of the extension whose calls you wish to forward. 4. Dial the destination number: • If forwarding to another extension, dial the extension number. •...

  • Page 259: Call Hold

    Section 700 - Operation • FF1-0-03: Extension COS (Call Forward/No Answer) • FF1-0-03: Extension COS (Call Forward/Other) • FF1-2: Dial Plan • FF3-0: Extension COS Assignment Considerations • Calls cannot be forwarded to an extension that already has Call Forwarding or DND activated. For example, extension 220 can only forward to extension 225 if 225 is not forwarded.

  • Page 260: Floating Hold (Retrieve Only)

    Floating Hold and asks over the paging system that the desired party dial *9XXX to retrieve the held call. Note: Single Line Telephone (SLT) positions are not able to place a call on Floating Hold. However, an SLT can retrieve a call on floating. Operation...

  • Page 261: Exclusive Hold

    Section 700 - Operation Exclusive Hold With Exclusive Hold, only the extension that held the call can retrieve it. Exclusive Hold can be used to hold CO calls and extension calls. Operation To place a call on Exclusive Hold: Action 1.

  • Page 262: Call Park

    Chapter 7. SLT Features Related Programming • F1-0-03: Extension COS (Hookflash Control on SLTs - Broker’s Hold or Conference) • FF3: Extension COS Considerations • If Broker’s Hold is enabled, it is not possible to establish a conference call from an SLT position. Call Park You can use the Call Park function to transfer a call, even if you cannot locate the intended recipient of the call.

  • Page 263: Call Pickup

    Section 700 - Operation To retrieve a transfered call park: Action 1. At the extension with the transfered park call, lift the hand- set. 2. Enter Call Park Answer/Self access code (default 772). Hardware Requirements • Related Programming • FF1 (System): Extension Park Hold Recall Timer Considerations •...

  • Page 264: Extension Direct Pickup

    Chapter 7. SLT Features Operation To use Extension Group Pickup - All Calls: Action 1. Lift the handset. 2. Enter the Extension Group Pickup - All Calls code (default = 701). 3. Complete the call and replace the handset. To use Extension Group Pickup - External Calls: Action 1.

  • Page 265: Trunk Group Pickup

    Section 700 - Operation Operation To use Extension Direct Pickup: Action 1. Lift the handset. 2. Enter the Extension Direct Call Pickup code (default = 704). 3. Dial the number of the ringing extension. 4. Complete the call and replace the handset. Hardware Requirements •...

  • Page 266: Trunk Direct Pickup

    Chapter 7. SLT Features Trunk Direct Pickup Trunk Direct Pickup allows you to answer calls ringing on a specific trunk number. Operation To use Trunk Direct Pickup: Action 1. Lift the handset. 2. Enter the Trunk Direct Pickup code (default = *0). 3.

  • Page 267: Unsupervised Transfer

    Section 700 - Operation Action 3. When the call is answered, inform the third party of the transfer. 4. Complete the transfer by replacing the handset. To supervise the transfer of a call to an outside number: Action 1. While on a call, hookflash to place the call on hold. 2.

  • Page 268: Camping A Call Onto A Busy Extension

    Chapter 7. SLT Features Camping a Call Onto a Busy Extension Operation To camp a call onto a busy extension: Action 1. While on a call, hookflash to place the call on hold. 2. Dial the extension number to which the call is to be trans- ferred.
  • Page 269 Section 700 - Operation automatically connected to the new call. The called party can also place the first call on hold by Hookflashing and then answering the waiting call. The System provides two types of call waiting: • Automatic Call Waiting: You do not need to enter a code to send the Call Waiting signal. You need only to remain on the line.

  • Page 270: Conference Calls

    Chapter 7. SLT Features • FF3: Extension COS Considerations • You can transfer an outside call to a busy extension using Camp-on. See “To camp a call onto a busy extension:” on page 266. Conference Calls CPC-96, CPC-288, and CPC-576 Version 1.0 Description Conference Calls allow you to add another party to an existing conversation.

  • Page 271: Eight-Party Conferencing

    Section 700 - Operation • FF1-0-03: Extension COS (Broker’s Hold or Conference) • FF3: Extension COS Considerations • Broker’s Hold must be disabled to establish a conference call. Eight-Party Conferencing With the optional Conference Card installed, up to 8 parties can be included in a conference call. One of the parties can be a CO line (i.e., 8 extensions or 7 extensions and 1 CO line).

  • Page 272: Do-Not-Disturb (Dnd)

    Chapter 7. SLT Features • Related Programming • FF1-0-03: Extension COS (8-party Conference) • FF3: Extension COS (Broker’s Hold or Conference) Considerations • A Conference Card (VB-44120) must be installed in the System in order to use Eight-party Conferencing. • Broker’s Hold must be disabled to establish a conference call.
  • Page 273 Section 700 - Operation To set DND for another extension: Action 1. Lift the handset. 2. Enter the DND Set by Other Phone code (default = 740). 3. Dial the extension number 4. Replace the handset. To cancel DND for another extension: Action 1.

  • Page 274: Flash Send

    Chapter 7. SLT Features Flash Send CPC-96, CPC-288, and CPC-576 Version 1.3 Description Flash send allows you to send a flash to a CO line. Operation To send a flash on a CO line: Action 1. Hookflash to place the current CO call on hold. 2.

  • Page 275: Intercom Calling

    Section 700 - Operation • Intercom Calling CPC-96, CPC-288, and CPC-576 Version 1.0 Description The System provides two methods of intercom calling: • Voice Calling: Extension calls are connected immediately, without a ringing tone. • Tone Calling: A ringing tone is sent to the called extension. Extension Class of Service (COS) programming determines whether the default for the originating extension is voice or tone calling.

  • Page 276: Last Number Redial

    Operation After receiving an offhook signal during a call: Action 1. Complete the first call and place the handset on hook. 2. After the telephone rings, go off hook. DBS 576 (USA), Revised 6/11/98 Section 700 - Operation Result Result...
  • Page 277 The System does not send the offhook signal under the following conditions: • During a conference call • During an OHVA or Busy override • Data Privacy is enabled • Receiving telephone is a 3rd party voice mail. 576-13-700 multiple ring, direct, or camp-on. DBS 576 (USA), Revised 6/11/98...

  • Page 278: Offhook Voice Announce

    Chapter 7. SLT Features Offhook Voice Announce All Versions Description You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice Announce (OHVA) feature to make an announcement. Operation To make an OHVA : Action 1.
  • Page 279 Action 1. Lift the handset. 2. Dial the extension number. 3. While the telephone is still ringing, or when you hear the busy tone, enter the Message Wait Set code (default = 4). 4. Replace the handset. To answer a message waiting indication (Callback): Action 1.

  • Page 280: Paging

    Description The System allows you to make both internal and external pages and announcements. Internal pages are made via the System’s key telephone speakers. External pages are made through the speakers of an external paging system connected to the System.

  • Page 281: Reset Call

    Section 700 - Operation • Only one page may be performed at a time. If you attempt to make a page while another extension is paging, you will receive a busy signal unless your system allows Paging Override. Reset Call CPC-96, CPC-288, and CPC-576 Version 1.0 Description If you dial a busy extension, the System allows you to quickly dial another extension by simply...

  • Page 282: Personal Speed Dial

    Chapter 7. SLT Features Personal Speed Dial You can store frequently called numbers using the PSD feature. Up to 20 PSD numbers can be stored in PSD bins numbered 80-99. Operation To assign PSD numbers: Action 1. Lift the handset. 2.

  • Page 283: System Speed Dial

    Speed Dial numbers can contain up to 24 characters. • Single Line Telephone SLT can only enter 0, 1-9, *, and #. If a pause, MCO code, intercom level, Dial Pulse (DP) - Dual Tone Multifrequency (DTMF) code, or SSD code needs to be programmed, use User Maintenance to program the speed dial.

  • Page 284: Speed Dial Linking

    The system can be programmed to allow SSD Numbers to override toll restrictions. Speed Dial Linking You can automatically link together up to 6 SSD numbers in 1 PSD bin to handle telephone numbers longer than 24 characters. Alternatively, any combination of PSDs and SSDs can be manually linked together by pressing the keys in the desired sequence.

  • Page 285: Timed Reminder Call

    Section 700 - Operation Timed Reminder Call CPC-96, CPC-288, and CPC-576 Version 1.0 Description Your telephone can act as an alarm clock with the Timed Reminder Call feature. Operation To set the Timed Reminder Call feature: Action 1. Lift the handset.

  • Page 286: Trunk Access

    Chapter 7. SLT Features Trunk Access CPC-96, CPC-288, and CPC-576 Version 1.0 Description The System supports the following ways to seize an idle trunk to make an outside call: • Direct Trunk Access • MCO Trunk Access Direct Trunk Access Extensions can seize a specific trunk for outgoing calls.
  • Page 287 Section 700 - Operation Operation To seize an idle trunk: Action 1. Lift the handset. 2. Enter the desired trunk access number (9 or 81-84). (See Table 16 on page 287.) 3. Dial the phone number. Hardware Requirements • Related Programming •...

  • Page 288: Trunk Queuing

    When you try to originate a call by MCO (enter 9) and all outside lines in a trunk group are busy, the System can call you when a line becomes free. Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.

  • Page 289: Walking Trs Class Of Service

    Section 700 - Operation Walking TRS Class of Service Walking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another phone. Before the Walking TRS Class of Service feature can be used, a Walking Class of Service code must be entered at your extension before using dialing privileges at another extension.
  • Page 290 Chapter 7. SLT Features Section 700 - Operation DBS 576 (USA), Revised 6/11/98 576-13-700...

  • Page 291: Chapter 8. Ars And Trs Operation

    Section 700 - Operation Appendix A. ARS and TRS Operation Introduction This appendix provides an overview of the Toll Restriction Service (TRS) and Automatic Route Selection (ARS) features that are available with the DBS 576 PBX. • TRS provides the ability to block selected outgoing calls while allowing others. •...

  • Page 292: Detailed Description

    Appendix A. ARS and TRS Operation Detailed Description This section provides a description of the TRS and ARS options on the DBS 576 PBX. TRS Features TRS Class Features Each trunk and extension in the DBS 576 PBX is assigned to one of 50 TRS classes. Each TRS class is assigned a Day TRS level and a Night TRS level for each Trunk group.

  • Page 293: Ars/Trs Features

    Section 700 - Operation Leading Digits Table The leading digits table considers the initial dialed digits in determining the restriction TRS level. Up to 10 digits can be considered. The digits may be any number 0, 1-9. In addition a wild card (*) may be used to occupy any digit position.

  • Page 294: Ars Level

    Appendix A. ARS and TRS Operation ARS Level An ARS level is also assigned to each of the 50 TRS classes. This originator’s ARS value is used to determine if the caller can proceed to use a particular priority route based on the associated ARS requirement in the Route List (described later).

  • Page 295: Trs Configuration And Operation

    Section 700 - Operation Time List Table Time List Table is used when the time of day, the day of week or the date affects the desired route. The Time List Table allows up to 50 patterns to be entered. Each pattern may specify up to five Route List patterns to used based on the current time of day.

  • Page 296: Trs Programming/Operation Overview

    Appendix A. ARS and TRS Operation TRS Programming/Operation Overview The purpose of TRS is to restrict outside call origination based on the number dialed and the originator. As shown in Figure A-4 TRS Operation (Non-ARS) at the end of this appendix, up to 50 TRS Classes settings are assigned.
  • Page 297 Section 700 - Operation Appendix A. ARS and TRS Operation Figure A-6. TRS Flowchart 576-13-700 DBS 576 (USA), Revised 6/11/98...

  • Page 298: Example Trs Configuration

    • Trunks 1-24 are in Trunk Group 1 and are to the local CO for local calls. In addition, long distance carriers are accessed using these trunks. • restricted to local telephone use only except for 1800, 1888 and calls to Birmingham, Alabama where a sister store and many suppliers are located •...
  • Page 299 Section 700 - Operation Implementation The configuration of this system is described in the following steps: The system needs are listed in Table 1, “Example - User Needs Worksheet,” on page 300. Most of the information is straight forward. The Day TRS and Night TRS classes are determined by assigning consecutive Class numbers to each unique calling need.
  • Page 300 Appendix A. ARS and TRS Operation Table A-1. Example - User Needs Worksheet Tenant Name XYZ Department Stores User Type User Extension (office, (or Trunk) Ports executive, lobby) (BSSC) and Numbers Executive 1101-1125 Buyers 1166 - 1175 General Office 1126-1165 Attendant Group 1176-1177 Retail floor...
  • Page 301 Section 700 - Operation Table A-2. Example - MCO Tenant/Trunk Groups Worksheet Tenant Name XYZ Department Stores Trunk Group Description Number (0-99) (Two-Way CO LS, Tie Line, FX, Two-Way CO Loop Start 576-13-700 Trunks in Trunk Group (Number/BSSC) etc.) DBS 576 (USA), Revised 6/11/98 Appendix A.
  • Page 302 Appendix A. ARS and TRS Operation From the User Needs and Tenant Trunk Groups Worksheets, TRS levels are determined. This list is created by reviewing the different calling needs and assigning the most restrictions to the lowest TRS level and working up to the least restriction level.
  • Page 303 Section 700 - Operation Next the Origination TRS Level is determined for each Trunk group per class. Using Table 1, “Example - User Needs Worksheet,” on page 300, each unique origination class is determined. Then using Table 3, “Example - Origination TRS Level Plan,” on page 302 the TRS level is determined for each class.
  • Page 304 Appendix A. ARS and TRS Operation Calls are screened by first considering the initial digits dialed. In this case, the first Prefix Dialed entry is a 1. This will look at any number that starts with 1. A * is available as a wild card. This represents any single digit 1-9.
  • Page 305 Section 700 - Operation In this case, Prefix ID 1 links calls that have a dialed prefix of 1. Several entries are made to determine the restriction TRS level and the Route Type. The call originator must have a Origination TRS Level exceeding 1 for the call to be allowed.

  • Page 306: Ars Configuration And Operation

    Appendix A. ARS and TRS Operation ARS Configuration and Operation This section provides the following: • An overview of ARS. • An example ARS configuration. • Worksheets for planning and implementing an ARS plan. ARS/TRS Programming/Operation Overview The purpose of TRS is to restrict outside call origination based on the dialed number and the originator. The purpose of ARS is to automatically select the lowest cost route available for a call based on the dialed number.
  • Page 307 Section 700 - Operation Figure A-7. ARS/TRS Flowchart Page 1 of 2                    "# $#      %  ' /  $  *  '    # $  $ ,    ,'    %  '  *! "# $# ...
  • Page 308 Appendix A. ARS and TRS Operation Section 700 - Operation Figure A-8. ARS/TRS Flowchart Page 2 of 2 DBS 576 (USA), Revised 6/11/98 576-13-700...

  • Page 309: Example Ars Configuration

    • 10 purchaser/buyer telephones 576-13-700 • restricted to local telephone use only except for 1800, 1888 and calls to Birmingham, Alabama where a sister store and many suppliers are located • restrict special calling numbers (976, 1900, outside operator, etc.) •...
  • Page 310 Appendix A. ARS and TRS Operation • restrict special calling numbers (976, 1900, outside operator, etc.) • 911 always allowed • 25 executive office telephones • no time restriction • no calling restrictions • 2 attendant group phones • no restrictions during the day •...
  • Page 311 Section 700 - Operation Appendix A. ARS and TRS Operation Figure A-9. Example System Configuration 576-13-700 DBS 576 (USA), Revised 6/11/98...
  • Page 312 Appendix A. ARS and TRS Operation Section 700 - Operation Figure A-10. Example Carrier C Simplified WATS Service Bands for Atlanta In this very simplified WATS example, the higher the Out-WATS band, the longer distance the call and therefore the higher cost the call. However, calls using Out-WATS are always less expensive than other long distance choices (except for the FX line calls to Birming- ham) Note that if alternative carriers were less expensive for some areas than the Out-WATS service, then the area codes would have to be considered in choosing the route.
  • Page 313 Section 700 - Operation Figure A-11. Example Foreign Exchange Lines From Atlanta to Birmingham    In this case we have two Foreign Exchange (FX) lines to a Birmingham Central Office Exchange. Using these lines are like dialing directly from the Birmingham exchange. We pay a flat fee for the FX line. There is no additional charge for calls to Birmingham. For this example, there are three office exchange numbers in Birmingham, 555, 556, and 557 that we want to be able to call that are local calls.
  • Page 314 Appendix A. ARS and TRS Operation Table A-7. Example - User Needs Worksheet Tenant Name XYZ Department Stores User Type User Extension (office, (or Trunk) Ports executive, lobby) (BSSC) and Numbers Executive 1101-1125 Buyers 1166 - 1175 General Office 1126-1165 Attendant Group 1176-1177 Retail floor...
  • Page 315 Section 700 - Operation Table A-8. Example - MCO Tenant/Trunk Groups Worksheet Tenant Name XYZ Department Stores Trunk Group Description Number (0-99) (Two-Way CO GS, Tie Line, FX, etc.) Local CO Access Foreign Exchange lines to Birmingham Out-WATS 576-13-700 Tenant Number 1 Trunks in Trunk Group (Number/BSSC) 1-24...
  • Page 316 Appendix A. ARS and TRS Operation From the User Needs and Tenant Trunk Groups Worksheets, TRS levels are determined. This list is created by reviewing the different calling needs and assigning the most restrictions to the lowest TRS level and working up to the least restriction level.
  • Page 317 Section 700 - Operation From the User Needs and Tenant Trunk Groups Worksheets, ARS levels are determined. This list is created by reviewing the different calling needs and assigning the least cost access levels to the lowest ARS level and working up to the highest cost ARS level. Table A-10.
  • Page 318 Appendix A. ARS and TRS Operation Next the Origination TRS and ARS level and queuing point enable/disable operation is determined for each class. Using Table 7, “Example - User Needs Worksheet,” on page 314, each unique origination class is listed. Using Table 9, “Example - Origination TRS Level Plan,”...
  • Page 319 Section 700 - Operation Calls are screened by first considering the initial digits dialed. In this case, the first Prefix Dialed entry is a 1. This will look at any number that starts with 1. A * is available as a wild card. This represents any single digit 1-9.
  • Page 320 Appendix A. ARS and TRS Operation In this case, Prefix ID 1 links calls that have a dialed prefix of 1. Several entries are made to determine the restriction TRS level and the Route Type. The call originator must have a Origination TRS Level exceeding 1 for the call to be allowed.
  • Page 321 Section 700 - Operation If call routing varies by day of week or special day, then separate time lists must be prepared. In this example, weekday call routing varies from weekends and holidays. Therefore two time list tables are completed. When a call is made, the system will check to see if this is a special day listed in a Time List Table.
  • Page 322 Appendix A. ARS and TRS Operation On weekends, the time of day is not a cost factor. Therefore there is only one time period used. Table A-15. Example -Time List Table 2 Day Of Week: Sun X Mon ___ Tue ___ Wed ___ Thu ___ Fri ___ Sat X Special Days: 0101, 0704, 1127, 1225 Time List...

  • Page 323: Route List Table

    Section 700 - Operation Each Route List Pattern consists of a one or more trunk groups in sequence to check for an available trunk. Before a route is considered, the required ARS level is compared to the originator’s ARS level. If the originator’s ARS level is greater than or equal to the required ARS level, the trunk group listed for the route will be searched for an available trunk.

  • Page 324: Add Digits

    Appendix A. ARS and TRS Operation In this example, there are only 5 route patterns needed. The first three use the same trunks to the local CO. The first pattern does not modify the dialed digits. The second pattern uses the Digit Modify Pattern to add the Equal Access Code prefix for Long Distance Carrier A (preferred in the day time).
  • Page 325 Section 700 - Operation Index About User Programming 74 Access Codes MCO Trunk DSLT 245 Key Telephone 193 SLT 287 Access Groups Trunks 66 Account Codes DSLT 203 Key Telephone 112 Non-verified Key Telephone 113 SLT 251 Non-Verified ID DSLT 204...
  • Page 326 Key Telephone 124 SLT 259 System Hold DSLT 214 Key Telephone 124 SLT 259 Call Park DSLT 219 Key Telephone 127, 217 SLT 263 Call Pickup DSLT 219 Extension Direct Pickup DSLT 220 Key Telephone 131 SLT 264 Extension Group Pickup...
  • Page 327 Section 700 - Operation Key Telephone 141 SLT 269 DSLT 224 Key Telephone 141 Manual DSLT 224 Key Telephone 141 SLT 269 SLT 268 Centrex/PBX Compatibility 28 Changing Display Contrast Display Information 147 Circular Hunt Group 47 CIT Capability 36...
  • Page 328 Changing Display Contrast 147 Large Display Phone 146 Small Display Phone 147 Distinctive Ringing 41 Distributed Hunt Group 47 Do-Not-Distrub (DND) DSLT 228 Key Telephone 148 Do-Not-Disturb Call Forwarding DSLT 213 Key Telephone 123 SLT 258 Do-Not-Disturb (DND) SLT 272...
  • Page 329 Section 700 - Operation DSLT 230 Key Telephone 151 Flexible Function Keys 152 Flexible Numbering Plan 45 Floating Hold DSLT 215 Key Telephone 125 SLT 260 Virtual 67 Forwarding All Calls DSLT 210 Key Telephone 120 SLT 256 Busy DSLT 211...
  • Page 330 Index ANSWER 154 Key Telephone Illustration 112 Multi-CO (MCO) appearances 165 Key Telephone Features 109 Large Display Phone Display Information 146 Last Number Redial DSLT 232 Key Telephone 162 SLT 276 Leading Digits Table 293, 294 Least Cost Routing 291...
  • Page 331 Non-Verified ID Account Codes DSLT 204 Numbering Plan Flexible 45 Offhook Monitor Key Telephone 170 Signaling DSLT 234 Key Telephone 170, 276 Voice Announce DSLT 235 Key Telephone 171 SLT 278 Offhook Monitor Key Telephone 170 Offhook Signaling DSLT 234...
  • Page 332 Set Verified ID Codes 87 Set Walking TRS Codes 103 Signal Conversion DP to DTMF DSLT 229 Key Telephone 150 Single Line Telephone (SLT) Features 249 Slide Ringing 62 SLT Flash Send 274 Small Display Phone Display Information 147 SMDR 63...
  • Page 333 Section 700 - Operation SLT 282 SLT 281 System DSLT 240 Key Telephone 181 SLT 283 S-Point Interface ISDN/BRI 44 ISDN/PRI 45 SSD Index Setting 84 SSD Names Setting 83 SSD Numbers Setting 82 SSD TRS Override 63 Star (*) and Pound (#) Dialing Restriction 292...
  • Page 334 Index Key Telephone 190 DSLT 244 Key Telephone 192 SLT 286 MCO Line Preference 192 SLT 286 Trunk Access Groups 66 Trunk Direct Pickup DSLT 221 Key Telephone 132 SLT 266 Trunk Group Pickup DSLT 221 Key Telephone 131 SLT 265...

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