Toshiba Strata DK40 Programming Manual page 322

Automatic Call Distribution
Program *14-1
Auto Answer with Zip Tone
6-20
Program 18 Agent Names for SMIS/MIS Assignments
Program 14-1
Agent ID ACD Group
Number Number
000
001
002
003
004
005
006
007
008
009
010
011
012
013
014
015
016
017
018
019
020
021
022
023
024
025
026
027
028
029
030
031
032
033
034
Agent ID Code
(4 digits max.)
Strata DK40 Programming Manual Spring 1999
Program 18 Agent Name
(8 characters max.)