Diagnostics and maintenance
6.3 Disruptions and their possible causes
6.3
Disruptions and their possible causes
Disruption
Error LED lit red
Error LED flashes red
No LED display
No positioning possible
Bad or no time-of-day synchronization
using NTP
No SMS reception
No dial-in to the mobile wireless net-
work
134
Meaning
No connection to the BM
•
Wrong PIN
•
No SIM card but the mobile wireless
•
interface is activated
To obtain information on other possible
causes of error, it is best to check the
log events in the diagnostics buffer.
Duplicate IP address
•
Power supply too weak
•
The CMR is in the shut down status
•
Bad GPS reception
•
Antenna not or not correctly
•
plugged in
Bad mobile wireless reception
•
Wrong configuration in the WBM
•
Mobile wireless interface deactivat-
•
ed
Incorrect NTP server name or incor-
•
rect IP address
SMS reception deactivated
•
Bad mobile wireless reception
•
User not registered or authorized
•
PIN entered incorrectly three times
•
Mobile wireless interface deactivat-
•
ed in the WBM
Solution
Check the connections/run the
•
PING test
Unlocking the SIM card
•
Inserting the SIM card
•
Correct the IP address
•
Correct the power supply according
•
to the Technical specifications
(Page 141)
GPS reception is normally only
•
possible outdoors: GPS reception is
not possible in enclosed spaces.
Check the connector
•
Correct the alignment of the anten-
•
na
Activate the mobile wireless inter-
•
face in the WBM
Check the configuration of the mo-
•
bile data connection in the WBM
Enable SMS reception in the WBM
•
Check user rights in the WBM and if
•
necessary correct
Check the antenna position of the
•
mobile wireless antenna
See section Insert the SIM card and
•
enter the PIN (Page 44), unlocking
the SIM card
Activating the mobile wireless inter-
•
face in the WBM
LOGO! CMR2020,
Operating Instructions, 10/2016, C79000-G8976-C356-03
LOGO! CMR2040