Contacting Sony; Troubleshooting; Twin View; Channel - Sony KDP-51WS550 Operating Instructions Manual

Contacting Sony
If, after reading these operating instructions, you have additional
questions related to the use of your Sony television, please call our
Customer Information Sea"vices Center at 1-800-222-SONY (7669) (US
residents only) or (416) 499-SONY (7669) (Canadian residents only),
Before calling Sony customer support, please write down the model
and serial numbers of your TV. You'll find this information on the
front cover of this manual.
Troubleshooting
If you are having problems with your TV, you can reset all the TV's
settings to their original factory default settings, as follows.
1
Turn
on the TV.
2 Hold down the RESETbutton on the remote control.
3 Press the POWERbutton on the front panel of the TK
4 Release the RESET button on the remote control.
Twin View
I cannot get Twin View to [3 [f you a_ using a cable box to unscramble all channels (as shown on
work page 22), you cannot use the Twin ¥_ew feature. This is because the cable
box can unscramble only one channel at a time. But if you need the cable
box to unscramble only some (usually p_mium) channels, you can use
Twin View for unscrambled channels if you connect both a cable and cable
box, as shown on page 21.
[3 You can use Twin _ew to view a signal from a di_rent sow_e that is
connected to the TV's A/V jacks (such as a VCR or DVD player) in the
second window by pressing the W/VIDE0 button while in Twin View.
[3 6ow_es connected to the CABLE, VIDEO 5, V[DEO 6, and V[DEO 7inputs,
as well as digital sources, display in the left Twin ¥_ew window, but not the
right.
T_nere is no Twin View [3 Be sure the Twin ¥iew window is set to a video input or channel that has a
window, or it is just static signal airing.
[3 You might be tuned to a video input with nothing connected to it. Try
cycling through the video inputs by pressing the W/VIDE0 button.
Twin ¥_ew cannot display [3 Try Q'cling through the video inputs by pressing the W/VIDE0 button.
anything but TV channels Check that the VideoLabeloption is not set to Skip.(See the Setup Menu on
page 104.)
Twin View displays the same [3 Both Twin View windows might be set to the same channel. Try changing
program in both windows channels in either window.
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