Toshiba 3890CS User Manual page 142

Troubleshooting
Action
Step 6
Turn off the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
Step 7
Install the correct print driver.
Is the printer responding?
Step 8
Turn off the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
Job prints from the wrong tray or on the wrong paper
Action
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Step 2
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Print the document.
Is the document printed from the correct tray or on the correct
paper?
Step 3
a
Check if the trays are not linked.
For more information, see
b
Print the document.
Is the document printed from the correct tray?
"Linking trays" on page
Yes
The problem is
solved.
The problem is
solved.
The problem is
solved.
Yes
Go to step 2.
The problem is
solved.
The problem is
solved.
28.
142
No
Go to step 7.
Go to step 8.
Contact customer
support.
No
Load the correct
paper size and paper
type.
Go to step 3.
Contact customer
support.