Toshiba 3890CS User Manual page 131

Troubleshooting
Action
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Does toner easily rub off?
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action
a
Remove, and then insert the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light. Extended exposure to light may
cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum under the imaging unit or imaging kit.
Doing so may affect the quality of future print jobs.
b
Print the document.
Is the print density uneven?
Horizontal dark lines
Yes No
Contact customer The problem is
support. solved.
Yes No
Contact customer The problem is
support. solved.
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