Step by Step
Extending a call
An answered call can be extended to a station or an attendant in two
ways:
•
with speed servicing if you do not want to announce the call prior
to extending it to the destination station, or
•
with normal extending if you want to announce the call prior to ex-
tending it to the destination station.
Speed servicing (to free station)
Speed servicing can be used for
•
calls on line 1,
•
calls on line 2 or
•
parked and resumed calls.
Prerequisite: a call is answered.
Enter the destination call number.
The caller is automatically connected to free the destination.
Line 5
No. (caller)
6
Name or EXCH
...
9
CONNECTED
If the call is not extended to the call processing destination, you re-
main connected to the caller. You can then
extend the call to an alternative destination Æ page 21,
•
terminate the call Æ page 22 or,
•
•
use the override function to break in on the required user
Æ page 22 or
•
save the number of the caller and the call processing destination
in the notebook for callback at a later stage Æ page 40.
Extending a call
19