Troubleshooting; Fr6874 - Motorola FR6874 User Manual

Troubleshooting

FR6874

Troubleshooting the FR6874
Table 7-1
Problem
FR6874 does not
turn on.
Rechargeable
lithium-ion battery did
not charge.
Cannot see characters
on display.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
Cause
Lithium-ion battery Charge or replace the lithium-ion battery in the FR6874.
not charged.
Lithium-ion battery Install the battery properly. See Installing the Main Battery on page
not installed 1-6.
properly.
System crash. Perform a warm boot. If the FR6874 still does not turn on, perform
a cold boot. See Resetting the FR6874 on page 2-14.
Battery failed. Replace battery. If the FR6874 still does not operate, perform a
warm boot, then a cold boot. See Resetting the FR6874 on page
2 14
FR6874 Insert FR6874 in cradle. The 3600 mAh battery fully charges in
removed from less than six hours.
cradle while
battery was
charging
Extreme battery Battery does not charge if ambient temperature is below 0°C (32°F)
temperature. or above 45°C (113°F).
FR6874 not Press the Power button.
powered on.
FR6874 removed Replace the FR6874 in the cradle, or reattach the
from cradle or communication cable and re-transmit.
disconnected from
host computer
during
communication.
Incorrect cable See the system administrator.
configuration.
Communication Perform setup. Refer to the FR6874 Integrator Guide for details.
software was
incorrectly installed
or configured.
Volume setting is Adjust the volume. See Adjusting Volume on page 2-10.
low or turned off.
Maintenance & Troubleshooting
Solution
99