Incomplete Call Handling for No Answer
Specifies how the VPS handles a call when there is no answer.
Note
•
This setting can be changed by subscribers.
•
More than one option can be selected.
Value Range
Select:
Leave a message: allows the caller to record a message.
Transfer to a covering extension: transfers the caller to a covering extension.
Page the mailbox owner by Intercom Paging: pages the subscriber by intercom.
Notify the mailbox owner via a beeper (pager): notifies the subscriber via a beeper (pager).
Transfer to operator: transfers the caller to an operator.
Return to top menu: lets the caller return to top menu and try another extension.
Transfer to specified number (extension or outside): transfers the caller to the specified extension or
outside telephone number.
Transfer to specified Custom Service menu: transfers the caller to the specified Custom Service.
Feature Guide References
2.4.15 Incomplete Call Handling Service
Subscriber's Guide References
5.2 Incomplete Call Handling
Incomplete Call Handling for Busy
Specifies how the VPS handles a call when the extension is busy. The Incomplete Call Handling
Status has 8 options.
Note
•
This setting can be changed by subscribers.
•
More than one option can be selected.
Value Range
Select:
Leave a message: allows the caller to record a message.
Transfer to a covering extension: transfers the caller to a covering extension.
Page the mailbox owner by Intercom Paging: pages the subscriber by intercom.
Notify the mailbox owner via a beeper (pager): notifies the subscriber via a beeper (pager).
Transfer to operator: transfers the caller to an operator.
Return to top menu: lets the caller return to top menu and try another extension.
Transfer to specified number (extension or outside): transfers the caller to the specified extension or
outside telephone number.
Transfer to specified Custom Service menu: transfers the caller to the specified Custom Service.
2.1 Mailbox Settings
Programming Guide
39