Network Service Providers List; Home Network Installation Scenarios - Motorola ARRIS SURFboard SBM1000 Series User Manual

Installing the MoCA Adapters
If there is no available cable connection in the room, then you must take the appropriate steps
to install a cable connection. This may include reconfiguring the internal home coaxial wiring or
adding external devices and cabling.
•
Install the first MoCA adapter and your Smart TV, set-top box, gaming devices, or other
Ethernet-enabled devices in the first qualified room.
•
Install the second MoCA adapter and yourcomputer, cable modem/router, gateway, or other
network access device in the second qualified room.
•
Check the connections on both MoCA adapters. Make sure the Coax LEDs on both adapters
light SOLID within five minutes. This indicates that a coaxial link was established between the
two adapters.
Note: If the Coax LEDs do not light SOLID within five minutes, you will have to disconnect the
power adapter on both MoCA adapters and then reconnect them. If the Coax LEDs still fail to
light SOLID, see
•
Set up Internet access on both MoCA adapters - must have access to a computer on the
network.

Network Service Providers List

The SBM1000 Video Adapters support the following network service providers:
•
Traditional cable service provider
•
Telco: Verizon FiOS or AT&T (U-verse)
•
Satellite: DirectTV or Dish/EchoStar
•
Over the Air (OTA)

Home Network Installation Scenarios

The following is a list of the supported network installations based on your network service
provider. See the flowchart on the next page to help determine the home network installation
scenario that best fits your current home network configuration.
•
Cable TV with a separate cable modem and router
•
Cable TV with a combination cable modem and router (aka gateway) with no built-in MoCA
capability
•
Cable TV with a combination cable modem and router with built-in MoCA capability
•
AT&T U-verse with a separate Wi-Fi router
•
AT&T U-verse with an AT&T combination cable modem & router
•
AT&T U-verse with an Ethernet cable-connected set-top box
•
Verizon FiOS
•
Dish/EchoStar
•
DirecTV with single wire multi-switch (SWiM)
SBM1000 SMART Video Adapter Kit • User Guide
590631-001-a
Troubleshooting Solutions for more information.
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