Motorola WU830G Manual

Motorola WU830G Manual

Wireless usb adapter
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User Guide
Wireless USB
Adapter
97&!/
WU830G
9K&! / 2E?JKHA

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Summary of Contents for Motorola WU830G

  • Page 1 User Guide Wireless USB Adapter 97&!/ WU830G 9K&! / 2E?JKHA...
  • Page 2 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. : Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to CAUTION operate the equipment.
  • Page 3 Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 4: Table Of Contents

    Device Configuration Setup................2-4 Section 3:Configuration ____________________ 3-1 Icon Description ..................... 3-2 Enabling the Motorola Wireless USB Adapter Configuration Utility ....3-3 Connecting to an Existing Wireless Network ..........3-4 Configuring a New Wireless Network .............. 3-7 Configuring Security Settings................3-8 Modifying Properties for a Configured Wireless Network ......
  • Page 5 Contents Section 4:Troubleshooting _________________ 4-1 Contact Us......................4-1 Hardware Solutions ..................4-1 My computer is experiencing difficulty connecting to the wireless network......................4-1 I would like to test if my Internet connection is live.............4-2 Software Solutions....................4-3 Section 5:Glossary ________________________ 5-1 PRELIMINARY WU830G...
  • Page 6: Section 1:Overview

    Congratulations on purchasing the Motorola Wireless USB Adapter WU830G. With the WU830G, your laptop or desktop computer is free to join and enjoy all the benefits of an 802.11g wireless home or small office network. Once connected, you can access a single broadband connection with everyone else on the network.
  • Page 7: Understanding Your User Guide

    SECTION 1 OVERVIEW Understanding Your User Guide The User Guide is subdivided into the following sections: Overview Describes the WU830G and its functions, the technology used, and recommended practices for using it. Installation Provides instructions for installing the firmware and hardware and setting up the firmware to get your adapter up and running.
  • Page 8: Simple Home Network Diagram

    Your wireless USB adapter enables you to access files, printers, and an Internet connection on your network. A sample Local Area Network (LAN) is shown below: Graphic of a LAN with the WU830G connected to a laptop computer In the example above, the Internet communicates with the modem, which in turn communicates with the router.
  • Page 9: Usb Adapter Physical Description

    Back of USB Adapter The following illustration shows the bottom of the WU830G: Graphic of the Back of the WU830G The following describes the features on the bottom of the WU830G: Feature Description Connector for one end of the USB cable...
  • Page 10: Section 2:Installation

    Section 2:Installation Before You Begin You need to collect information so that you can setup your WU830G correctly. Depending upon where you are connecting, the type of information required is divided between business (enterprise users) and home settings (small office/home office).
  • Page 11: Small Office/Home Office Users

    (network authentication type, encryption type, network key) from the access point. Security Options The WU830G is designed for both the home user and business. WPA (Wi-Fi Protected Access) protocol is designed into the chipset. WPA is a powerful, standards-based, interoperable security technology for wireless local area networks (the subset of the future IEEE Std 802.11i standard) that encrypts data sent over radio waves.
  • Page 12 Windows XP with WPA In a RADIUS environment, various Extensible patch, using Authentication Protocols (EAPs) are Wireless supported. These may include TLS, TTLS, Zero PEAP, and LEAP. Configuration WU830G PRELIMINARY...
  • Page 13: Install Your Usb Adapter

    After installing the USB adapter and software, you will need to connect to a network. Refer to Section 3, Configuration for information on how to create detailed connectivity profiles so you can connect to a wireless network, setup security, and setup modes of operation. PRELIMINARY WU830G...
  • Page 14: Section 3:Configuration

    You can use the information in this section to: Discover available wireless networks Setup operation modes Create connectivity profiles Setup security Monitor the wireless network / environment Perform diagnostic discovery The screenshots shown may look slightly different from the ones in your version of the software. WU830G PRELIMINARY...
  • Page 15: Icon Description

    The icon in you system tray (the area at the bottom right of your screen in your Task Bar) allows you to view the status of the wireless connection and access the Motorola Wireless USB Adapter Configuration Utility. System Tray Icon The following table describes the icons used by the utility.
  • Page 16: Enabling The Motorola Wireless Usb Adapter Configuration Utility

    Motorola’s Wireless USB Adapter Configuration Utility provides more wireless information about the network. To enable the Motorola Wireless USB Adapter Configuration Utility: Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility...
  • Page 17: Connecting To An Existing Wireless Network

    Connecting to an Existing Wireless Network After the USB adapter is installed, a red antenna icon displays in your computer’s system tray The Motorola Wireless USB Adapter Configuration Utility automatically searches for available wireless networks. To obtain a list of available networks: Click the antenna icon.
  • Page 18 Configuration Section 3 The window displays any current wireless networks. xxxxxxxxxxxx. WU830G PRELIMINARY...
  • Page 19 Section 3 Configuration PRELIMINARY WU830G...
  • Page 20: Configuring A New Wireless Network

    Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window is displayed. Click the Profiles tab. The Profiles tab…. Enter a Profile Name.
  • Page 21: Configuring Security Settings

    Section 3 Configuration Configuring Security Settings If you want to connect to a wireless network that is not in the xxxxxxxxxx field, you can configure a network profile. PRELIMINARY WU830G...
  • Page 22 Configuration Section 3 WU830G PRELIMINARY...
  • Page 23 Section 3 Configuration 3-10 PRELIMINARY WU830G...
  • Page 24 Configuration Section 3 WU830G PRELIMINARY 3-11...
  • Page 25 Section 3 Configuration 3-12 PRELIMINARY WU830G...
  • Page 26 Configuration Section 3 WU830G PRELIMINARY 3-13...
  • Page 27 Section 3 Configuration 3-14 PRELIMINARY WU830G...
  • Page 28 Configuration Section 3 WU830G PRELIMINARY 3-15...
  • Page 29 Section 3 Configuration 3-16 PRELIMINARY WU830G...
  • Page 30 Enter information for the new wireless network based on the descriptions in the following table. Field Description Network name Enter a Network Name (SSID) of no more (SSID) than 32 alphanumeric characters. This is the SSID for a particular wireless network. WU830G PRELIMINARY 3-17...
  • Page 31 Network key. ® Cisco proprietary standard Lightweight Extensible Authentication Protocol (LEAP). Note: If you select WPA, WPA-PSK, or CCX, you may be required to enter further information on the Authentication tab. Ask your network administrator for additional information. 3-18 PRELIMINARY WU830G...
  • Page 32 Select if the network you are creating or computer-to- accessing is a computer-to computer (ad computer hoc) network. If you are attempting to (ad hoc) network connect to an infrastructure network, then do not select this setting. WU830G PRELIMINARY 3-19...
  • Page 33 If the blue bubble does not appear, click Refresh. If it still does not appear, double-check that the wireless settings match the configuration of the wireless network. 3-20 PRELIMINARY WU830G...
  • Page 34: Modifying Properties For A Configured Wireless Network

    To modify network properties for a configured wireless network: Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays: Your computer automatically connects to the network displayed at the top of the xxxxxxxxxxxxxxx list.
  • Page 35: Controlling The Radio

    To disable the radio using the antenna icon, right-click the antenna icon in the system tray and click Disable Radio. To enable the radio, right-click the antenna icon and click Enable Radio. 3-22 PRELIMINARY WU830G...
  • Page 36: Removing A Network

    To remove a wireless network from your network list: Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. Click the Profiles tab. The Profiles tab provides information about In the Profile Name field, click the down arrow and select the profile name for the network you want to remove.
  • Page 37: Viewing Site Monitor Information

    Viewing Site Monitor Information To view site monitor information: Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. Click the Site Monitor tab. The Site Monitor tab provides...
  • Page 38: Viewing Link Status

    Viewing Link Status To view link status: Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. Click the Link Status tab. The Link Status tab provides information about the currently connected wireless network:...
  • Page 39: Viewing Network Metrics

    To view network metrics for the network you are connected to: Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. Click the Link Status tab. The Link Status tab provides...
  • Page 40: Viewing Utility And Driver Version Information

    To view product information for the USB adapter installed in your computer: Right-click the antenna icon in the system tray and select Show Utility. The Motorola Wireless USB Adapter Configuration Utility window displays. Click the Information tab. The Information tab provides the...
  • Page 41: Removing The Wireless Adapter

    Locate the Device Eject icon located in your system tray. In the illustration below, it is the third icon from the left – the picture of a card and a left-pointing arrow. Double-click the Device Eject icon. The Unplug or Eject Hardware window displays: 3-28 PRELIMINARY WU830G...
  • Page 42 Click Stop. The Stop a Hardware device window displays: Confirm that the device listed in the window is the device you want to stop. Click OK. After you receive a message telling you the device is stopped, you can safely remove the Wireless Adapter. WU830G PRELIMINARY 3-29...
  • Page 43: Advanced Configuration Of The Wireless Usb Adapter

    IBSS Channel Number, Location, and Xpress™ Technology areas. Click Start, click Settings, and then click Control Panel. Click System and select the Hardware tab. Click Device Manager. Click Network adapters. Click Motorola Wireless USB Adapter WU830G and select the Advanced tab. 3-30 PRELIMINARY WU830G...
  • Page 44 Description IBSS Channel This selects the channel number on which Number to operate. The WU830G comes preset for use on channels 1-11. These values are legal in most countries. Some countries allow use on more channels. If you travel to one of these countries, you may change the value for IBSS Channel Number to 12, 13, or 14.
  • Page 45: Section 4:Troubleshooting

    Section 4:Troubleshooting This section details possible solutions to common problems that may occur in using the WU830G. Contact Us If you are unable to locate a solution here, please access our website at www.motorola.com/broadband/consumers for the latest information. You can also reach us 7 days a week, 24 hours a day at 1-877-466-8646.
  • Page 46: I Would Like To Test If My Internet Connection Is Live

    If you do NOT receive a reply, repeat steps 1 – 5 on a different computer to verify that the first computer is not the cause of the problem. If you cannot determine your ISP’s default gateway, ping www.yahoo.com or another known web location. PRELIMINARY WU830G...
  • Page 47: Software Solutions

    Troubleshooting Section 4 Software Solutions WU830G PRELIMINARY...
  • Page 48: Section 5:Glossary

    The transmission capacity of a medium in terms of a range of frequencies. Greater bandwidth indicates the ability to transmit more data over a given period of time. Bits Per Second Broadband A communications medium that can transmit a relatively large amount of data in a given time period. WU830G PRELIMINARY...
  • Page 49 “leasing” an IP address and subnet mask to each client. It enables the automatic reuse of unused IP addresses. DeMilitarized Zone. This service opens one IP address to the Internet, usually for online gaming, and acts as a buffer between the Internet and your network. PRELIMINARY WU830G...
  • Page 50 The DNS lookup table is a distributed Internet database; no one DNS server lists all domain name to IP address matches. Domain Name A unique name, such as motorola.com, that maps to an IP address. Domain names are typically much easier to remember than are IP addresses. See DNS.
  • Page 51 FTP is commonly used to download programs and other files to a computer from web pages on Internet servers. Gateway A device that enables communication between networks using different protocols. See also router. Graphical User Interface PRELIMINARY WU830G...
  • Page 52 Internet Protocol is a set of standards that enable different types of computers to communicate with one another and exchange data through the Internet. IP provides the appearance of a single, seamless communication system and makes the Internet a virtual network. WU830G PRELIMINARY...
  • Page 53 Ethernet address, physical address, hardware address, or NIC address. One megabyte; equals 1,024 x 1,024 bytes, 1,024 kilobytes, or about 8 million bits. Mbps Million bits per second (megabits per second). A rate of data transfer. PRELIMINARY WU830G...
  • Page 54 The Personal Computer Memory Card International Association sets international standards for connecting peripherals to portable computers. Laptop computers typically have a PCMCIA slot that can hold one or two PC Cards to provide features such as Ethernet or wireless connectivity. WU830G PRELIMINARY...
  • Page 55 Internet. See also Private IP Address. RJ-11 The most common type of connector for household or office phones. RJ-45 An 8-pin modular connector; the most common connector type for 10Base-T or 100Base-T Ethernet networks. PRELIMINARY WU830G...
  • Page 56 An IP address that is permanently assigned to a host. Normally, a static IP address must be assigned manually. The opposite of Dynamic IP Address. Station IEEE 802.11b term for wireless client. Subscriber A user who accesses television, data, or other services from a service provider. WU830G PRELIMINARY...
  • Page 57 A passenger protocol, such as IP, for the original data User Datagram Protocol. A method used along with the IP to send data in the form of message units (datagram) between network devices over a LAN or WAN. 5-10 PRELIMINARY WU830G...
  • Page 58 The bandwidth depends on need and cost, but is usually much lower than for a LAN. Wireless Access Point or Wireless Access Protocol. See also Access Point. WU830G PRELIMINARY 5-11...
  • Page 59 IEEE 802.11b/g. WLAN Wireless LAN. Wi-Fi Protected Access. A security regimen developed by IEEE for protection of data on a WLAN. World Wide Web. An interface to the Internet that you use to navigate and hyperlink to information. 5-12 PRELIMINARY WU830G...

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