Motorola WU830G User Manual
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Motorola WU830G User Manual

Wireless usb adapter
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Summary of Contents for Motorola WU830G

  • Page 2: Canadian Compliance

    Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the WU830G complies with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies with Part 15 of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference that may cause undesired operation.
  • Page 3 Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 4: Table Of Contents

    Setting Security for a Wireless Network or a Profile...3-12 Open Authentication...3-13 Shared Authentication ...3-14 WPA-PSK Authentication ...3-16 WPA Authentication ...3-17 Removing a Network from the Profile List ... 3-21 Viewing Product Information... 3-22 Removing the Wireless USB Adapter ... 3-23 WU830G...
  • Page 5 Section 4:Troubleshooting Contact Us ...4-1 Register the WU830G ...4-1 Hardware Solutions...4-1 My computer is experiencing difficulty connecting to the wireless network..4-1 I would like to test if my Internet connection is live...4-2 Section 5:Glossary CONTENTS WU830G...
  • Page 6 Congratulations on purchasing the Motorola WU830G Wireless USB Adapter! With the WU830G, your laptop or desktop computer is free to join and enjoy all the benefits of an 802.11b/g wireless home or small office network. Once connected, accessing a single broadband connection with everyone else on the network is simple and fun.

  • Page 7: Section 1:Overview

    Device Configuration and Status Utility Wireless security using WPA with TKIP encryption, 802.1X with EAP-type Authentication Compatibility with both 802.11g and 802.11b network standards Upgradeable firmware to stay current with the latest specifications (as they become available from the Motorola website) OVERVIEW WU830G...

  • Page 8: Understanding Your User Guide

    Troubleshooting Provides a list of frequently asked questions and Glossary Box Contents Your box contains the following: WU830G Describes the WU830G and its functions, the technology used, and recommended practices for using it. Provides instructions for installing the firmware and hardware and setting up the firmware to get your adapter up and running.

  • Page 9: Simple Home Network Diagram

    The wireless router acts as the gateway to your network, sending information to whichever device asks for information. In this example, the USB adapter enables your notebook computer to be part of the wireless network. OVERVIEW WU830G...

  • Page 10: Wireless Connections

    Upload and download speeds are affected by several factors including, but not limited to: the capacity of and the services offered by your cable operator or broadband service provider, channel capacity, network traffic, computer equipment, type of server, number of connections to server, and availability of Internet router(s). WU830G SECTION 1...

  • Page 11: Usb Adapter Physical Description

    SECTION 1 USB Adapter Physical Description Front of USB Adapter The following illustration shows the front of the WU830G: The WU830G has the following features: Feature Power LED Link LED Description Indicates that the USB adapter is powered. Indicates the activity of the wireless network traffic.

  • Page 12: Back Of Usb Adapter

    OVERVIEW Back of USB Adapter The following illustration shows the back of the WU830G: connector The following describes the features on the back and bottom of the WU830G: Feature Connector Label Address WU830G PART NUMBER: 512761-001-00 FCC ID: ACQWU830G S/N:...

  • Page 13: Section 2:Installation

    Section 2:Installation Before You Begin You need to collect information so that you can setup your WU830G correctly. Depending upon where you are connecting, the type of information required is divided between business (enterprise users) and home settings (small office/home office).

  • Page 14: Small Office/Home Office Users

    (network authentication type, encryption type, network key) from the wireless router/access point. Security Options The WU830G is designed for both the home user and business. WPA is a powerful, standards-based, interoperable security technology for wireless local area networks (the subset of the future IEEE Std 802.11i standard) that encrypts data sent over radio waves.
  • Page 15 This authentication is usually used by enterprise business systems or large corporations. In a RADIUS environment, various Extensible Authentication Protocols (EAPs) are supported. These may include TLS, TTLS, PEAP, and LEAP. WU830G SECTION 2 Data Encryption Option Description Disabled encryption is used.

  • Page 16: Security Example

    If you want to use a more secure protocol, the wireless network to which you are connecting must also support that protocol. For example, let’s say you decide to enable WPA-PSK on your WU830G. However, the slightly older wireless network you want to connect to...

  • Page 17: Installing Your Usb Adapter

    Locate an empty USB port on your computer. Connect one end of the USB 2.0 cable to the USB port on the back of the WU830G and connect the other end of the USB 2.0 cable to the USB port on your laptop or desktop computer: Complete the installation instructions supplied on the CD-ROM.

  • Page 18: Section 3:Configuration

    Connect to an available wireless network Create network profiles Configure security settings Remove a network from the profile list View product information Remove the WU830G from your computer The screenshots shown may look slightly different from the ones in your version of the software. WU830G...

  • Page 19: Understanding The Antenna Icons

    The icon in you system tray (the area at the bottom right of the screen in your Task Bar) enables you to view the status of the wireless connection and access the Motorola Wireless USB Adapter Configuration Utility. The following table describes the icons used by the utility.

  • Page 20: Starting The Configuration Utility And Viewing Link Status Information

    Configuration utility to manage the wireless network configuration. Motorola’s Wireless USB Adapter Configuration Utility provides more wireless information about the network. To start the Motorola Wireless USB Adapter Configuration Utility: Right-click the antenna icon in the system tray. The Show Configuration Utility Menu is displayed: Select Show Config Utility.

  • Page 21: Link Status Information

    CONFIGURATION Description Displays the Service Set Identifier (SSID) of the network used by the WU830G. When you first access this window, the network with the highest signal strength is displayed. You can select a different network by selecting the Site Monitor tab.

  • Page 22: Configuration Section

    Displays the IP address for your current wireless connection. Displays the type of network to which the WU830G is connected. The possible types are Infrastructure and Ad-Hoc. Displays the wireless MAC Address. Displays the signal to noise ratio (SNR). The higher the percentage the better the wireless connection.

  • Page 23: Connecting To An Available Wireless Network

    To connect to an available network: Right-click the antenna icon in the system tray and select Show Config Utility. The Motorola Wireless USB Adapter Configuration Utility window is displayed. Click the Site Monitor tab. The following window is displayed: This tab lists the available networks and provides information about each network.
  • Page 24 To ensure that the list is current, click Refresh. The updated list of access points is displayed. Select the Network Name to which you want to connect. Click Connect. Your WU830G connects to that network. The following table describes the information provided on the Site Monitor window:...

  • Page 25: Creating A Network Profile

    SECTION 3 Creating a Network Profile The Motorola Wireless USB Adapter Configuration Utility enables you to create profile configurations for different working environments. This enables you to enter all the configuration information for a network so you are ready to go as soon as you are in range of that network.
  • Page 26 The profile setting enables you to save different configurations for different working environments. The “default” profile contains the initial configuration setting for the WU830G. The Network Name Service Set Identifier (SSID) identifies and announces the wireless network to wireless devices. This is a case-sensitive identifier, and must not exceed 32 characters.
  • Page 27 Enables you to configure the security options for this profile. A security setting box is displayed. For additional information refer to “Configuring Security Settings.” WU830G...

  • Page 28: Configuring Security Settings

    The WU830G displays windows for you to enter information based on the type of security used by the access point. For example, if you try to connect to an access point with WPA security enabled, the WU830G displays a security window for WPA authentication.

  • Page 29: Setting Security For A Wireless Network Or A Profile

    To set up security for a selected wireless network or profile: Select a wireless network on the Site Monitor tab and click Connect or enter profile information on the Profile tab and click Set Security. The Motorola Security Configuration window is displayed. Select the Authentication.

  • Page 30: Open Authentication

    CONFIGURATION Open Authentication The following window displays the Motorola Security Configuration with Open Authentication: The following table describes the encryption status and the fields that become active with that encryption status: Encryption Status Disabled WU830G Description Selecting this option leaves your wireless connection without any security protection.

  • Page 31: Shared Authentication

    SECTION 3 Shared Authentication The following window displays the Motorola Security Configuration with Shared Authentication: 3-14 CONFIGURATION WU830G...
  • Page 32 WEP keys generated by that passphrase match the keys on the access point. If your wireless router/wireless access point is a Motorola product, the same passphrase will generate the same WEP keys. Transmit There are four available WEP keys.

  • Page 33: Wpa-Psk Authentication

    Packets are encrypted based on the encryption method used. The following window displays the Motorola Security Configuration with WPA-PSK Authentication: The following table lists the fields displayed when WPA-PSK...

  • Page 34: Wpa Authentication

    The server that authenticates your identity issues a WPA passphrase automatically once it accepts your identity. There are four different (Extensible Authentication Protocol) EAP methods that you can select on this window: EAP-TLS EAP-TTLS EAP-PEAP LEAP WU830G SECTION 3 3-17...
  • Page 35 The different EAP methods have been created to support different authentication methods and their associated network security policies. Depending on which EAP method you select, different fields are active. The following example window displays the Motorola Security Configuration window with WPA Authentication and the EAP-TTLS method selected: 3-18...
  • Page 36 The following table lists the fields displayed when WPA authentication is used: Field Encryption Status EAP Method WU830G Description TKIP is the encryption algorithm used on the packets. There are four different (Extensible Authentication Protocol) EAP methods that you can select on this...
  • Page 37 LEAP This is a Cisco based EAP method. It only requires a Login Name and Password for user authentication. Required for EAP-TLS, EAP-TTLS, EAP-PEAP, and LEAP methods. Active field for EAP-TLS method. Required for EAP-TTLS, EAP-PEAP, and LEAP methods. WU830G...

  • Page 38: Removing A Network From The Profile List

    To remove a wireless network from your network profile list: Right-click the antenna icon in the system tray and select Show Config Utility. The Motorola Wireless USB Adapter Configuration Utility window is displayed. Click the Profiles tab. The following window is displayed: In the Profile Name field, click the down arrow and select the profile name for the network you want to remove.

  • Page 39: Viewing Product Information

    SECTION 3 Viewing Product Information To view WU830G product information, including the current software versions: Right-click the antenna icon in the system tray and select Show Config Utility. The Motorola Wireless USB Adapter Configuration Utility window is displayed. Click the Information tab. The Information tab provides the...

  • Page 40: Removing The Wireless Usb Adapter

    Locate the device eject icon located in your system tray. In the illustration below, it is the third icon from the left – the picture of a card and a left-pointing arrow. Double-click the device eject icon. The Unplug or Eject Hardware window is displayed: WU830G SECTION 3 3-23...
  • Page 41 Click Stop. The Stop a Hardware device window is displayed: Confirm that the device listed in the window is the device you want to stop. Click OK. After you receive a message telling you the device is stopped, you can safely remove the Wireless USB Adapter. 3-24 CONFIGURATION WU830G...

  • Page 42: Contact Us

    You can also reach us 7 days a week, 24 hours a day at 1-877-466-8646. Register the WU830G To register the WU830G, access the following website: https://broadbandregistration.motorola.com Hardware Solutions My computer is experiencing difficulty connecting to the wireless network.

  • Page 43: I Would Like To Test If My Internet Connection Is Live

    Proceed to Step 4. If you do NOT receive a reply, repeat steps 1 – 4 on a different computer to verify that the first computer is not the cause of the problem. TROUBLESHOOTING WU830G...
  • Page 44 If you do NOT receive a reply, repeat steps 1 – 5 on a different computer to verify that the first computer is not the cause of the problem. If you cannot determine your ISP’s default gateway, ping www.yahoo.com or another known web location. WU830G SECTION 4...
  • Page 45 The transmission capacity of a medium in terms of a range of frequencies. Greater bandwidth indicates the ability to transmit more data over a given period of time. Bits Per Second Broadband A communications medium that can transmit a relatively large amount of data in a given time period. WU830G...
  • Page 46 Also called a client. Crossover Cable A crossover cable is a cable that is used to interconnect two computers by "crossing over" (reversing) their respective pin contacts. A crossover cable is sometimes known as a null modem. GLOSSARY WU830G...
  • Page 47 The DNS lookup table is a distributed Internet database; no one DNS server lists all domain name to IP address matches. Domain Name A unique name, such as motorola.com, that maps to an IP address. Domain names are typically much easier to remember than IP addresses. See DNS.
  • Page 48 (digital certificates or smart cards). EAP-TTLS Extensible Authentication Protocol-Tunneled Transport Layer Security is an authentication protocol that requires certificate-based RADIUS server authentication, and supports an extensible set of user authentication methods. GLOSSARY WU830G...
  • Page 49 FTP is commonly used to download programs and other files to a computer from web pages on Internet servers. Gateway A device that enables communication between networks using different protocols. See also router. Graphical User Interface WU830G SECTION 5...
  • Page 50 Internet Protocol is a set of standards that enable different types of computers to communicate with one another and exchange data through the Internet. IP provides the appearance of a single, seamless communication system and makes the Internet a virtual network. GLOSSARY WU830G...
  • Page 51 Ethernet address, physical address, hardware address, or NIC address. One megabyte; equals 1,024 x 1,024 bytes, 1,024 kilobytes, or about 8 million bits. Mbps Million bits per second (megabits per second). A rate of data transfer. WU830G SECTION 5...
  • Page 52 Every Ethernet NIC has a MAC address permanently saved in its ROM. Password Authentication Protocol. Packet The unit of data that is routed between the sender and destination on the Internet or other packet-switched network. GLOSSARY WU830G...
  • Page 53 Different computer types (for example PC, UNIX, or mainframe) can communicate if they support common protocols. Public IP Address The IP address assigned by the service provider. A public IP address is visible to devices on the Internet. See also Private IP Address. WU830G SECTION 5...
  • Page 54 A router is often included as part of a network switch. A router can also be implemented as software on a computer. Routing Table A table listing available routes that is used by a router to determine the best route for a packet. Request To Send. 5-10 GLOSSARY WU830G...
  • Page 55 Switch On an Ethernet network, a switch filters frames based on the MAC address, in a manner similar to a bridge. A switch is more advanced because it can connect more than two segments. WU830G SECTION 5 5-11...
  • Page 56 Universal Serial Bus is a computer interface for add-on devices such as printers, scanners, mice, modems, or keyboards. USB supports data transfer rates of 12 Mbps and plug-and-play installation. You can connect up to 127 devices to a single USB port. 5-12 GLOSSARY WU830G...
  • Page 57 The access point must authenticate a client before it can transfer data to another client. WEP is part of IEEE 802.11b. ® Wi-Fi Wireless fidelity (pronounced why-fy) brand name applied to products supporting IEEE 802.11b/g. WU830G SECTION 5 5-13...
  • Page 58 SECTION 5 WLAN Wireless LAN. Wi-Fi Protected Access. A security regimen developed by IEEE for protection of data on a WLAN. World Wide Web. An interface to the Internet that you use to navigate and hyperlink to information. 5-14 GLOSSARY WU830G...
  • Page 59 Visit our website at: www.motorola.com/broadband/consumers 512708-001 03/04 MGBI...

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