Problems With The Gigaset 2420 Desk Station - Siemens Gigaset 2420 System User Manual

Troubleshooting
This section presents some simple procedures that may help you correct problems with your Gigaset 2420
telephone system.
If you still need assistance with your telephone system after reading this section, call (888) 777-0211 or for TDD access call
(888) 777-0209.

Problems with the Gigaset 2420 Desk Station

The phone is dead.
• •
Verify that there is power at the electrical wall outlet where the power supply is connected.
• •
one of the desk stations or cordless handsets seems unresponsive, unplug and replug the desk station's power cord or
If
remove and replace the cordless handset's batteries to refresh the system.
WARNING: Any unsaved changes will be lost.
There is no dial tone.
• •
Make sure that the telephone line cord and power supply are plugged in correctly.
• •
Verify that the handset and the handset cord are
properly connected.
AppcndixB
eTroubleshooting
Status lights do not turn an.
Verify that the lines from the telephone company are in service.
Status lights turn on.
The handset cord may be defective. Replace the handset cord.
The telephone rings and you can answer but you cannot hear the caller or the caller cannot hear
you.
• •
Check the audio settings and SPEAKER/MUTE key.
Appendix B
105