Using Bridged Caps - Hitachi SelecSet 900 User Manual

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U
B
SING
RIDGED

Using Bridged CAPs

About bridged
CAPs
Example
Procedure
2-30
CAP
S
You can create a three-party conference with two
incoming calls using the call appearance keys on your
SelecSet 940A console.
This capability is referred to as bridged CAPs (also
loop-to-loop or meet-me conferencing). It is useful when
you need to page guests or employees for waiting calls in a
casino environment.
If a call comes in for a guest, you can page the guest in the
casino area. The guest goes to the nearest house phone,
which automatically rings your console when taken
off-hook.
To create a three-party conference using bridged CAPs:
1
You are talking on a call on CAP1.
2
When a second call comes in, place the first caller on
hold by pressing either a hold loop or the <HOLD>
key. Answer the second call on CAP 2 by pressing the
<ANS> key or make another outgoing call on CAP2.
3
Press the <CONF> key to place the second caller on
consultation hold or press <JOIN> to connect the two
callers.
4
To conference CAP 1 with CAP 2, press the CAP 1
key. This keeps the caller on CAP 2 on consultation
hold and lets you talk with the caller on CAP 1.
Notify the caller on CAP 1 that he or she is about to
be conferenced, and with whom.
S
S
ELEC
HCXTD860, Rev. A01, September 2001
940A U
G
ET
SER
UIDE

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