15.2.1 Start-up Problems
The table below describes problems that can occur during system start-up.
Problem
FATAL ERROR Unable to start
SNFS!
Message displays.
FATAL ERROR Unable to start
blockpool!
Message displays.
Table 24: Start-up Problems
15.2.2 Hardware Problems
The table below describes corrective actions for problems occurring with the system
hardware.
Problem
The system does not power on. Make sure the power cords are connected to a grounded
One power supply is not
functioning.
Both power supplies are not
functioning.
One fan is not operating.
ETERNUS CS800
Corrective Action
Contact your Fujitsu Technology Solutions Customer
Support representative (see
12).
Contact your Fujitsu Technology Solutions Customer
Support representative (see
12).
Corrective Action
electrical outlet and the power switches located on the
back of the power supplies are on. If the problem persists,
contact your Fujitsu Technology Solutions Customer
Support representative to arrange for service (see
"Support and Help" on page
Determine which power supply has failed by observing
the fault LED on the power supply. Contact your Fujitsu
Technology Solutions Customer Support representative to
arrange for service (see
Determine which power supply has failed by observing
the fault LED on the power supply. Contact your Fujitsu
Technology Solutions Customer Support representative to
arrange for service (see
Determine which fan has failed by reading the service
ticket generated by the system. Contact your Fujitsu
Technology Solutions Customer Support representative to
arrange for service (see
15.2 Common Problems and Solutions
"Support and Help" on page
"Support and Help" on page
12).
"Support and Help" on page
"Support and Help" on page
"Support and Help" on page
12).
12).
12).
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