Toshiba strata CT Installation & Maintenance Manual page 272

Fault Finding
Flowchart 8-7
Read the SMDR
installation
instructions before
proceeding with this
chart.
No other faults are
classified. Call your
technical support
group for assistance.
H
C
Call your technical
support group.
8-14
Station Message Detail Recording (SMDR) Faults
START
This chart assumes
the SMDR device
has no faults.
No
SMDR data or
garbled data is
detected at the
Yes
PIOU/PIOUS
SMDR port.
No
7-1
SMDR
data records are
No
sent correctly but not
when the customer
requires.
Yes
7-2
Set SMDR options in
Program 60: Threshold
time, long distance
calls only, etc.
7-3
No Is the
fault
cleared?
Yes
END
• The SMDR port is the bottom
modular jack (TTY is on top) of
PIOU/PIOUS.
SMDR can be any jack on RSIU
•
or RSIS. See Program 76-1 & 2.
The modular cord connecting to
the SMDR port must be 6-wires.
7-4
Verify that the PIOU/PIOUS baud rate SW1
switch is in the correct position (300 bps or
1200 bps) to match the SMDR device baud
rate. (Refer to PIOU/PIOUS installation in
Chapter 3.)
If using RSIU/RSIS verify Program 76-1 for
port assignment. Verify baud rate in Program
76-2.
Change as required.
7-5
Is the
Yes
fault
cleared?
No
Verify that the SMDR device
communication parameters are set
for: 8-data bits, no-parity, 1-stop bit,
300 or 1200 bps.
Change as required.
7-6
Is the
Yes
fault
cleared?
No
7-7
Check that the SMDR device
is wired correctly to the
RSIU/RSIS/PIOU/PIOUS
SMDR port. (Refer to PIOU or
PIOUS wiring instructions in
Chapter 4.)
Fix as required.
Strata CT I&M Manual October 2000
END
END
7-8
Is the
Yes
fault
END
cleared?
No
Change the
PIOU/ PIOUS PCB.
7-9
Is the
Yes
fault
END
cleared?
No
Call your technical
support group.
1885 CT I&M