Toshiba STRATA CIX Effective Call Center Management Manuals

Manuals and User Guides for Toshiba STRATA CIX Effective Call Center Management. We have 1 Toshiba STRATA CIX Effective Call Center Management manual available for free PDF download: Installation Manual

Toshiba STRATA CIX Effective Call Center Management Installation Manual

Toshiba STRATA CIX Effective Call Center Management Installation Manual (42 pages)

Automatic Call Distribution

Brand: Toshiba | Category: Software | Size: 1.15 MB

Table of Contents

Installation Guide
1
Table of Contents
9
Introduction

11
Chapter 1 - Licenses

15
- Strata CIX License
  15
  - Network ACD
    15
- MAS Systems
  15
- Dialogic Based Systems
  16
  - Install License Key(S)
    16
  - License(S) Generation for Strata ACD
    16
Chapter 2 - Software Installation

19
Chapter 3 - Configuration of the ACD System

25
- Prior to Installation
  25
Chapter 4 - Dialogic Boards

37

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