NEC UNIVERGE UM8000 User Manual page 433

System > Configuration > Calls Answered
Field
Total trunks/stations
Calls/day
Day calls answered
Night calls answered
All ports busy action
Page Field Descriptions
Description
The number of phone system
The average number of calls the phone system handles each
day.
Indicates which calls the messaging system answers based
on how the phone system is programmed. Accepts one of the
following values:
• All trunks. Answers all incoming calls.
• Some trunks. An operator answers calls on a set of
trunks and the messaging system answers overflow calls
or incoming calls on a different set of trunks.
• Forwarded calls. An operator answers all incoming
calls, then forwards specific calls to the messaging
system.
The same values as the Day calls answered field. These
values indicate which calls the messaging system answers
based on how the phone system is programmed.
• All trunks. Answers all incoming calls.
• Some trunks. An operator answers calls on a set of
trunks and the messaging system answers overflow calls
or incoming calls on a different set of trunks.
• Forwarded calls. An operator answers all incoming
calls, then forwards specific calls to the messaging
system.
Indicates how the messaging system handles incoming calls
when all ports are busy, depending on the programming
features of the phone system. Accepts one of the following
values:
• Ring until answered. When all messaging system ports
are busy, an incoming call continues to ring until a port
becomes available.
• Busy tone. When all messaging system ports are busy,
an incoming caller hears a busy signal.
• Operator forward. When all messaging system ports
are busy, an incoming call is forwarded to an operator.
trunks and stations.
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