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Panasonic KX-FP373FX Operating Instructions Manual

Plain paper fax with digital answering system
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Operating Instructions

Plain Paper Fax

with Digital Answering System
KX-FP373FX
Model No.
Please read these operating instructions
before using the unit and save for future
reference.
This unit is compatible with Caller ID. You
must subscribe to the appropriate service
of your service provider/telephone
company.

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Summary of Contents for Panasonic KX-FP373FX

  • Page 1: Operating Instructions

    Operating Instructions Plain Paper Fax with Digital Answering System KX-FP373FX Model No. Please read these operating instructions before using the unit and save for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service of your service provider/telephone company.
  • Page 2 Winsbergring 15, 22525 Hamburg, Germany Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

  • Page 3: Important Information

    Important Information Important Information Safety Instructions For your safety To prevent severe injury and loss of life/property, read this section carefully before using the unit to ensure proper and safe operation of your unit. Power and ground connection Use only the power source marked on the L The following symbols are used to classify and unit.
  • Page 4 Important Information Operating safeguards Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Installation and relocation Do not cover slots and openings on the unit. They are provided for ventilation and Never install telephone wiring during a protection against overheating.

  • Page 5: Important Safety Instructions

    Important Information Important safety instructions Information for Users on When using this unit, basic safety precautions should Collection and Disposal of Old always be followed to reduce the risk of fire, electric Equipment and used Batteries shock, or personal injury. 1.

  • Page 6: Table Of Contents

    Table of Contents 1. Introduction and Installation 5. Copy 1. Table of Contents Accessories Copying Supplied accessories ........7 Making a copy ..........29 Accessory information ........7 Finding the Controls 6. Answering Machine Button descriptions........8 Greeting Overview ............9 Recording your greeting message ....31 Installation Memo Message...

  • Page 7: Introduction And Installation

    FA57E/KX-FA57X): 70 m × 1 roll (prints about 210 A4-sized pages.) *1 To ensure the unit operates properly, we recommend using the Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again.

  • Page 8: Button Descriptions

    1. Introduction and Installation Finding the Controls {BROADCAST} L To send a document to multiple parties (page 23). 1.3 Button descriptions Station keys L To use the one touch dial feature (page 18, 22). {LOWER} L To select stations 6-10 for the one-touch dial feature (page 18, 20, 22).

  • Page 9: Overview

    1. Introduction and Installation Installation 1.4 Overview 1.5 Ink film The supplied film roll is a starter ink film. 4 56 7 Open the front cover by pulling up the centre part. Release the back cover by pushing the green button (1).
  • Page 10 1. Introduction and Installation Correct Insert the blue gear of the ink film roll into the front left slot of the unit (3) and the white gear of the ink film roll into the rear left slot of the unit (4). 1 turn L The ink film is safe to touch and will not rub off on your hands like carbon paper.

  • Page 11: Handset Cord

    1. Introduction and Installation 1.6 Handset cord 1.8 Recording paper support Connect the handset cord (1). Insert the recording paper support (1) into the slot to the right of the recording paper exit (2), then into the left slot (3). 1.7 Paper tray Insert the tabs (1) on the paper tray (2) into the slots on the back of the unit (3).

  • Page 12: Recording Paper

    1. Introduction and Installation 1.9 Recording paper The unit can hold up to 50 sheets of 64 g/m to 80 g/m paper. Please refer to page 55 for more information on recording paper. Fan the paper to prevent paper jams. Pull the tension plate forward (1) and insert the paper gently, print-side down (2).

  • Page 13: Preparation

    2. Preparation 2 Preparation Connections and Setup 2.1 Connections 2.2 Dialling mode If you cannot dial (page 17, 21), change this setting Caution: according to your telephone line service. L When you operate this product, the power outlet should be near the product and easily {MENU} {SET} accessible.

  • Page 14: Adjusting Volume

    2. Preparation Volume Initial Programming 2.3 Adjusting volume 2.4 Date and time {SET} {MENU} {SET} {A}{B} {<}{>} {MENU} i {#}{0}{1} i {SET} Ringer volume 0 1/M:01/Y:08 While the unit is idle, press {A} or {B}. TIME: 00:00 L If there are any documents in the document entrance, you cannot adjust the volume.

  • Page 15: Your Logo

    2. Preparation Keypad Characters 2.5 Your logo To switch between uppercase or You can program your logo (name, company name, etc.) lowercase letters. so that it appears on the top of each page sent. To enter a hyphen. {FLASH} To insert a space. {MUTE} {FLASH} {MENU}...

  • Page 16: Your Fax Number

    2. Preparation 2.6 Your fax number You can program your fax number so that it appears on the top of each page sent. {FLASH} {MENU} {SET} {STOP} {<}{>} {MENU} i {#}{0}{3} i {SET} NO.=| Enter your fax number, up to 20 digits. L To enter a “+”, press {*}.

  • Page 17: Telephone

    3. Telephone L If you do not need to edit the name, skip to step 3 Telephone Automatic Dialling 3.1 Phonebook Edit the name. For further details, see the storing The unit provides a phonebook (110 items including 10 procedure on page 17. one touch dial items).

  • Page 18: One Touch Dial Feature

    3. Telephone 3.2.3 Editing a stored item 3.2 One touch dial feature {PHONEBOOK} The unit provides the one touch dial feature (10 items). Press {A} or {B} repeatedly to display the desired item. i {MENU} {MENU} {SET} {STOP} L If you do not need to edit the name, skip to step Edit the name.

  • Page 19: Caller Id

    3. Telephone Caller ID 3.3 Caller ID service 3.4 Viewing and calling back This unit is compatible with the Caller ID service Important: offered by your local telephone company. To use this L If the area code of the received telephone unit’s Caller ID features, you must subscribe to a number is the same as yours, the area code may Caller ID service.

  • Page 20: Editing A Telephone Number Before Calling Back/Storing

    3. Telephone Example: The same person called 3 times. 3.7 Storing caller information into SAM LEE 10:30 20 Jul.×3 the phonebook/one touch dial To stop viewing {CALLER ID} Press {STOP}. Press {A} or {B} repeatedly to display the desired item. 3.5 Editing a telephone number {MENU} Select the phonebook or station key.

  • Page 21: Fax

    4. Fax 4 Fax Sending Faxes To send more than 10 pages at a time 4.1 Sending a fax manually Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) on top of the previously inserted pages while the last page is being fed into the unit.

  • Page 22: Document Requirements

    4. Fax L To send a document with a width of less than 210 mm, we recommend using a copy machine to copy 4.2 Document requirements the original document onto A4 or letter-sized paper, Minimum document size then sending the copied document. 4.3 Sending a fax using the phonebook and one touch dial feature...

  • Page 23: Broadcast Transmission

    4. Fax Press {A} or {B} repeatedly to display the desired item you want to erase. 4.4 Broadcast transmission L To cancel erasing, press {STOP}. By storing the phonebook items (page 17) into the {SET} i {SET} i {STOP} broadcast memory, you can send the same document to multiple parties (up to 20).

  • Page 24: Selecting The Way To Use Your Fax Machine

    4. Fax Receiving Faxes 4.5.2 Use only as a fax (FAX ONLY mode) 4.5 Selecting the way to use your Your situation fax machine You have a separate telephone line just for faxes, or you Depending on your situation, select the way you prefer to want to use the unit only for receiving faxes.

  • Page 25: Receiving A Fax Manually - Auto Answer Off

    4. Fax L The {AUTO ANSWER} indicator turns OFF. 4.6 Receiving a fax manually – Auto answer OFF Note: L By default, the unit reduces the size of the received document to 92 % when printing (See feature #36 on page 38 for details).

  • Page 26: Receiving A Fax Automatically - Auto Answer On

    4. Fax 2. When: the fax machine may activate the fax function – document reception is required, depending on the type of an extension telephone. – a fax calling tone (slow beep) is heard, or Press {STOP} on the fax machine to talk with the –...

  • Page 27: Receive Polling (Retrieving A Fax Placed On Another Fax Machine)

    4. Fax Dial the fax number. i {FAX START} L If a fax calling tone is detected, the unit will receive the fax automatically. L The unit will start reception. Receiving a voice message and fax document in one call The caller can leave a voice message and send a fax document during the same call.

  • Page 28: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    4. Fax 2. Press {>} repeatedly to display “JUNK LIST DISP.”. i {SET} 4.9 Junk fax prohibitor 3. Press {A} or {B} repeatedly to display the desired (preventing fax reception from item. i {<} undesired callers) L To cancel erasing, press {STOP}, then press {MENU}.

  • Page 29: Copy

    5. Copy 5 Copy Copying To stop copying 5.1 Making a copy Press {STOP}. 5.1.1 More copying features To enlarge a document 1. Insert the document. i {COPY} i {>} 2. Press {A} repeatedly to select “150%” or “200%”. i {START} L The unit will enlarge the centre of the upper part of the document.
  • Page 30 5. Copy Example: Making 2 copies of a 4-page original document Collated pages Uncollated pages Note: L The unit will store the documents into memory while collating the copies. If memory becomes full while storing, the unit will only print out the stored pages.

  • Page 31: Answering Machine

    6. Answering Machine 6 Answering Machine Greeting 6.1.1 Erasing your recorded greeting 6.1 Recording your greeting message message Set feature #77 to “TAM/FAX” (page 40) You can record your own greeting message for TAM/FAX beforehand. mode, for a maximum of 16 (default) or 60 seconds in Press {ERASE} 2 times.

  • Page 32: Listening To Recorded Messages

    6. Answering Machine Incoming Messages 6.3.1 Erasing recorded messages 6.3 Listening to recorded To erase a specific message messages Press {ERASE} while listening to the message you want When the unit has recorded new voice messages: to erase. – The {AUTO ANSWER} indicator will flash when the To erase all messages auto answer setting is turned ON.

  • Page 33: Remote Operation

    6. Answering Machine Remote Operation Remote command 6.4 Operating from a remote Repeats a message (during location playback) Important: Skips a message (during playback) L Program the remote operation ID beforehand Plays new messages (feature #11 on page 35). L Set the unit to TAM/FAX mode before going out Plays all messages (page 26).

  • Page 34: Programmable Features

    7. Programmable Features 7 Programmable Features Features Summary 7.1 Programming {MENU} {SET} {MENU} Press {#} and the 2-digit code (page 35 to page 41). Press the desired command to display the desired setting. L This step may be slightly different depending on the feature.

  • Page 35: Basic Features

    7. Programmable Features 7.2 Basic features Feature Feature code Selection Setting the date and Enter the date and time using the dial keypad. See page 14 for {#}{0}{1} time details. Setting your logo Enter your logo using the dial keypad. See page 15 for details. {#}{0}{2} Setting your fax Enter your fax number using the dial keypad.
  • Page 36 7. Programmable Features Feature Feature code Selection {1} “TONE 1” (default) Setting the ringer tone {#}{1}{7} {2} “TONE 2” {3} “TONE 3”...

  • Page 37: Advanced Features

    7. Programmable Features 7.3 Advanced features Feature Feature code Selection Setting the journal {0} “OFF”: The unit will not print a journal report, but will keep a {#}{2}{2} report to print record of the last 30 fax transmissions and receptions. automatically {1} “ON”...
  • Page 38 7. Programmable Features Feature Feature code Selection Setting the quick scan This feature is helpful when you want to remove the document for {#}{3}{4} other uses, because the unit will release the document before sending or copying. {0} “OFF” (default): Deactivates this feature. {1} “ON”: The unit will scan the document and store it into memory first, then the unit will start sending or copying the documents.
  • Page 39 7. Programmable Features Feature Feature code Selection Setting the memory To alert you with a beeping sound when a received fax document {#}{4}{4} reception alert is stored into memory due to some existing problem. {0} “OFF”: Deactivates this feature. {1} “ON” (default): You will hear a beeping sound. Note: L The slow beeps will continue until you clear the printing problem and make sure the unit is supplied with enough paper...
  • Page 40 7. Programmable Features Feature Feature code Selection Setting recall/flash time The recall/flash time depends on your telephone exchange or {#}{7}{2} host PBX. {1} “900ms” {2} “700ms” {3} “600ms” {4} “400ms” {5} “300ms” {6} “250ms” {7} “200ms” {8} “160ms” {9} “110ms” {*} “100ms”...
  • Page 41 7. Programmable Features Feature Feature code Selection Resetting advanced {0} “NO” (default) {#}{8}{0} features to their default {1} “YES” settings To reset the advanced features: 1. {MENU} i {#}{8}{0} 2. Press {1} to select “YES”. i {SET} i {SET} i {MENU} Note: L The ECM selection (feature #68 on page 39) will not be reset.

  • Page 42: Help

    8. Help 8 Help 8.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 21). Message Code Cause & Solution COMMUNICATION ERROR 40-42 L A transmission or reception error occurred.

  • Page 43: Error Messages - Display

    8. Help 8.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause & Solution “BACK COVER OPEN” L The back cover is open. Close the back cover firmly. “CALL SERVICE”...

  • Page 44: When A Function Does Not Work, Check Here

    8. Help Display Cause & Solution “OPEN CABINET L Please use genuine Panasonic replacement film (page 7). CHECK FILM SLACK” L The ink film is empty. Replace the ink film with a new one (page 9). “OPEN CABINET L The ink film is not installed. Install it (page 9).
  • Page 45 8. Help Problem Cause & Solution The unit does not ring. L The ringer volume is turned OFF. Adjust it (page 14). 8.3.2 General Problem Cause & Solution The unit displays “PAPER L You forced the recording paper into the paper tray too strongly. Remove all JAMMED”...
  • Page 46 8. Help 8.3.3 Fax – sending Problem Cause & Solution I cannot send documents. L The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 13). L The other party’s fax machine is busy or has run out of recording paper. Try again.
  • Page 47 Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 7 for further details. L The thermal head is dirty. Clean it (page 52). L If documents can be copied properly, the unit is working normally. The other party may have sent a faint document or there may be something wrong with the other party’s machine.
  • Page 48 Problem Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 7 for further Original details. L The thermal head is dirty. Clean it (page 52).

  • Page 49: Maintenance

    9. Maintenance Open the back cover. 9 Maintenance Jams 9.1 Recording paper jams 9.1.1 When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED Open the front cover by pulling up the centre part. Remove the jammed recording paper (3).
  • Page 50 9. Maintenance Turn the blue gear (4) in the direction of the arrow Close the back cover securely by pushing down on until the ink film is tight (5) and at least one layer of the dotted area at both ends (7), then close the ink film is wrapped around the blue core (6).

  • Page 51: Document Jams

    9. Maintenance Cleaning 9.2 Document jams 9.3 Document feeder/scanner glass cleaning Open the front cover by pulling up the centre part. Remove the jammed document carefully (1). Clean the document feeder/scanner glass when: – Documents frequently misfeed. – Smudges or black/white lines appear on the original document when sending or copying.

  • Page 52: Thermal Head Cleaning

    9. Maintenance Close the front cover securely. 9.4 Thermal head cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. Disconnect the power cord and the telephone line cord.
  • Page 53 9. Maintenance Open the back cover. Remove the ink film (3). Clean the thermal head (4) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. Caution: L To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly.

  • Page 54: General Information

    10. General Information 10 General Information Printed Repor ts Specifications 10.1 Reference lists and reports 10.2 Specifications You can print out the following lists and reports for your ■ Applicable lines: reference: Public Switched Telephone Network – “SETUP LIST” ■ Document size: –...
  • Page 55 10. General Information vellum paper. These materials may transfer onto *1 Transmission speed depends on the contents of the the fusing roller and cause damage. pages, resolution, telephone line conditions and – Moist paper capability of the other party’s machine. L Some paper only accepts print on one side.

  • Page 56: Index

    11. Index Dialling mode (Feature #13): 35 11. Index Display 11.1 Index Contrast (Feature #39): 38 # #01 Date and time: 14 Error messages: 43 #02 Your logo: 15 Document size: 22 #03 Your fax number: 16 E ECM selection (Feature #68): 39 #04 Sending report: 21 Error messages: 42 #06 FAX ring count: 35...
  • Page 57 11. Index Setup: 54 Reset (Feature #80): 41 Resolution: 21, 29 Ring count FAX ONLY (Feature #06): 35 TEL/FAX (Feature #78): 40 Ringer tone (Feature #17): 36 S Scan contrast (Feature #58): 39 Sending faxes Broadcast: 23 From memory: 21 Manually: 21 One touch: 22 Phonebook: 22...
  • Page 58 Notes...
  • Page 59 Notes...
  • Page 60 0682 Manufacturer: 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Global web site: http://panasonic.net PNQX1826ZA CM1108DW0...

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