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When making live logging connection
Problem
I cannot log in.
Proxy playback is cut off.
The proxy image does not appear.
Other cases
Problem
When I download the metadata file (XML)
for a clip from the Web menu using FTP, the
file contents may be displayed, depending
on the browser (only when a disc
camcorder is used).
If I cancel the download of a clip from the
Web menu, "Network" stays displayed on
the camcorder's LCD monitor (only when a
disc camcorder is used).
If the computer's OS is Windows Vista, I
cannot connect if the camcorder's WEP
KEY INDEX is set to other than 1.
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Troubleshooting
Resolution
Make sure that the camcorder and computer are connected to the network.
If the disc camcorder's Live Logging Mode is set to "OFF", set it to "VIEW" .
If the disc camcorder is set to thumbnail mode, turn thumbnail mode off.
Make sure that nobody else is logged in.
Make sure that the IP address, username, and password for the registered
connection are correct.
Make sure that there are no devices using the 2.4 GHz frequency band nearby.
If there are devices nearby that use the 2.4 GHz frequency band (examples are
microwave ovens and Bluetooth
causing playback to stop. Move away from any such devices, or turn them off.
Make sure that there are no signals nearby using the same frequency band, and
that the computer and camcorder are not too far apart. If there is another signal in
the same frequency band, or the computer and camcorder are too far apart, the
transfer speed could become too slow, causing playback to stop.
Make sure that the camcorder's Live Logging Mode is not set to "LIVE". If it is set
to "LIVE", then only metadata will be transferred, and the proxy image data will
not be sent. Change the setting to "VIEW".
Resolution
Right click on the metadata file, and select the option to save the link as a file from
the popup menu.
Either close the web browser, or select [Disc Properties] from the Web menu.
If the computer's OS is Windows Vista, then the WEP key index cannot be
changed from 1. Set the camcorder's WEP KEY INDEX to 1.
®
), the transfer speed could become too slow,
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