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Troubleshooting
• Disconnect the unit from the electrical power supply before carrying out maintenance on the machine or when checking that
its parts are in proper working order.
• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.
Problems
Machine refuses
• Power failure/machine not
to start
• Defective socket.
• Fuse has blown.
• Defective extension cord.
Fluctuating pressure
• Pump sucking air.
• Valves dirty, worn out, or stuck.
• Pump seals worn out.
Machine stops
• Fuse has blown.
• Incorrect mains voltage.
• Thermal sensor activated.
• Nozzle partially blocked.
Fuse blows
• Fuse too small.
Machine pulsating
• Air in inlet hose.
• Inadequate supply of mains water.
• Nozzle partially blocked.
• Water filter blocked.
• Hose kinked.
Machine often starts
• Pump/spray gun is leaking.
and stops by itself
• Trigger mechanism is broken.
Machine starts, but
• Pump/hoses or accessories frozen.
no water comes out
• No water supply.
• Water inlet filter blocked.
• Nozzle blocked.
Possible Cause
plugged into a working receptacle.
Possible Solution
• Check to make sure machine is plugged into
a working outlet.
• Check the power cord and reset the GFCI.
Try a different outlet.
• Replace fuse. Switch off any other machines
that are using the same circuit.
• Try the unit without an extension cord.
• Check the hoses and connections are airtight.
• Clean or replace valves/seals.
• Please call the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Replace fuse. Switch off other machines using
the same circuit.
• Check that the mains voltage corresponds to
specification on the model tag.
• Leave the washer for 5 minutes to cool down.
• Clean the nozzle.
• Install a fuse with a higher amp rating than the
amp consumption of the machine. Try the unit
without an extension cord.
• Allow machine to run by holding the trigger until
regular working pressure resumes.
• Check that the water supply corresponds to the
specifications required.
• WARNING! Avoid using long, thin hoses
(minimum 1/2 in. diameter).
• Clean the nozzle.
• Clean the water inlet filter.
• Straighten out the hose to remove any kinks/blockages.
• Please call Snow Joe
center at 1-866-SNOWJOE (1-866-766-9563) for
assistance.
• Wait for pump/hoses or accessories to thaw.
• Connect inlet water.
• Clean the water inlet filter.
• Clean the nozzle.
15
+ Sun Joe
customer
®
®
+ Sun Joe
customer service
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Table of Contents
Need help?
Do you have a question about the SPX3000 and is the answer not in the manual?
Questions and answers
Where is the fuse on a SunJoe SPX3000?
When under pressure water gushes from under the plastic causal where the red arrow is pointing. I've replaced the washer and it continues to leak.
Your Sun Joe SPX3000 may be leaking water from under the plastic casing due to internal hose or reservoir tank issues. Users have reported that internal hoses or the reservoir tank leak badly, preventing water from gathering properly. This issue occurs even without electricity being used. If replacing the washer did not fix the problem, the leak might be coming from an internal component that needs inspection or replacement.
This answer is automatically generated
Machine won't start
The Sun Joe SPX3000 machine may not start due to the following reasons:
- Power failure or not plugged in: Ensure the machine is connected to a working outlet.
- Defective socket: Check the power cord, reset the GFCI, and try a different outlet.
- Blown fuse: Replace the fuse and turn off other machines using the same circuit.
- Defective extension cord: Try running the unit without an extension cord.
This answer is automatically generated
The circular scrubber will not turn
The circular scrubber on the Sun Joe SPX3000 may not turn if there is low water pressure, air in the pump, or a blockage in the hose or nozzle. It could also be due to a malfunction in the attachment or insufficient flow caused by a faulty connection. Ensure all hoses are airtight, the nozzle is clean, and the water supply is adequate.
This answer is automatically generated
When you are looking at the back of the pressure washer with the back removed you can see that water is leaking on the left side of the aluminum housing. The pressure washer was drained and stored in a heated basement all winter. How can I replace this part and how much will it cost?