Alcatel-Lucent ENTERPRISE 4018 Quick User Manual

ENTERPRISE 4018 QUICK USER GUIDE
To make an external call
Dial 9 for you outside line followed by the number.
To make an internal call
Dial extension number.
To end a call
Press the release key
To transfer a call
While the caller is on the line, dial the extension number, wait for a reply, and hang-
up the receiver to transfer.
To cancel a transferring call
While transferring, to retrieve the call, press the enquiry key. This will cut of the
extension you were calling and bring you immediately back to the outside caller.
To Hold a call
While on a call, press the Green line key, when this key begins to flash your caller is
on hold.
To retrieve a held call
Press the flashing green line key.
To Pick Up a call ringing at another extension
Press the Pick Up key and lift the receiver.
To Park a call
While the caller is on the line, press the Park key and hang up.
To retrieve this call from another phone, press the Park key followed by the
extension number where it was originally parked.
To Divert your phone
Press the Divert key,
To Divert directly to voicemail dial 5999
To divert to another extension dial in the extension number
To Cancel Divert
Press Divert key and release.
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