Alcatel-Lucent IP Touch 4038 User Manual

Alcatel-Lucent IP Touch 4038 User Manual

Omnipcx enterprise communication server
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Alcatel-Lucent OmniPCX Enterprise
Communication Server
Alcatel-Lucent IP Touch 4068 Phone
Alcatel-Lucent IP Touch 4038 Phone
Alcatel-Lucent 4039 Digital Phone

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Summary of Contents for Alcatel-Lucent IP Touch 4038

  • Page 1 Alcatel-Lucent OmniPCX Enterprise Communication Server Alcatel-Lucent IP Touch 4068 Phone Alcatel-Lucent IP Touch 4038 Phone Alcatel-Lucent 4039 Digital Phone...
  • Page 3: How To Use This Guide

    User manual Introduction How to use this guide Thank you for choosing a telephone from the Alcatel-Lucent IP Touch 4038/4068 & 4039 Digital Phone range manufactured by Alcatel-Lucent. • • Actions Keypad Your IP Touch & Digital Phone terminal has a new ergonomic layout for more effective communication.
  • Page 5: Table Of Contents

    Contents Getting to know your telephone ....... . p. 6 Managing your charges .
  • Page 6: Getting To Know Your Telephone

    Receiver (possibility of a wireless handset - Blue- Receiver connected. Appointment programmed. tooth® - Alcatel-Lucent IP Touch 4068 Phone only) Silent mode enabled. Telephone locked. Display keys: pressing a display key activates the feature shown associated with it on the screen.
  • Page 7: Description Of The Screens And Bluetooth® Handset

    Description of the screens and Bluetooth® handset Main page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the speed dial keys (apart from those displayed by default). Direct call keys are programmed or modified via the Information key.
  • Page 8: Call Management Screen

    Description of the screens and Bluetooth® handset Call management screen Application screen Date Incoming call icon Time and status icon Date Application name Time and status icon Tue 16 jan 2004 Call holding icon Call in progress icon Application screen Incoming call presenta- tion screen.
  • Page 9: Ip Touch Bluetooth® Wireless Handset

    Description of the screens and Bluetooth® handset IP Touch Bluetooth® Wireless handset (Only available on Alcatel-Lucent • Installing or replacing the Bluetooth® handset battery IP Touch 4068 Phone set) Off-hook/On-hook and Volume/Mute keys Off-hook/On-hook: press this Green flashing: normal key to take or terminate a call operation.
  • Page 10: Using Your Telephone

    Touch Bluetooth® required receiver Touch Bluetooth® 'incoming call' icon your call Wireless handset - Wireless handset - Alcatel-Lucent IP Alcatel-Lucent IP Touch 4068 Phone) Touch 4068 Phone) Using the telephone in 'Hands free' mode Handsfree number programmable line dial by name...
  • Page 11: Activating The Loudspeaker During A Call (Receiver Lifted)

    Using your telephone Activating the loudspeaker during a call (receiver lifted) - Speaker. Make calls via your programmed call keys pers. Main 10:30 10:30 PERS. Main Helen the loudspeaker key flashes Paul 00:23' you are on a call activate loudspeaker access the 'Main' select the party you call the selected party...
  • Page 12: Requesting Automatic Callback If Internal Number Is Busy

    The key is no longer lit resume the call corresponding LED lights up • The Bluetooth® receiver (Alcatel-Lucent IP Touch 4068 Phone): When your caller hangs up, intercom mode remains active. press the handset • To deactivate - Terminal idle:...
  • Page 13: During A Call

    During a call Other Answering a second call during a call Making a second call during a call • A second party is trying to call you: During a call, you can call a second person (consultation call): 10:30 h old menu main info...
  • Page 14: Transferring A Call

    During a call Talk simultaneously to more than 2 partys Transferring a call • You are in a conference call with 2 partys. To add another party to the conference: To transfer your call to another number: transfer transfer Paul John Paul Call back 00:23...
  • Page 15: Parking A Call

    During a call • Common hold: to recover your call on any telephone in your system. If the parked call is not recovered within a preset time (1 min 30 by default), it is either transferred to the attendant or it rings back the extension that parked the call, depending on system configuration.
  • Page 16: Sharing

    Sharing Other Answering a night or a general bell Individual pick-up You hear a telephone ringing in an office where no-one can answer. If authorized, you can answer the call on your own telephone. Night service call pickup • If the telephone ringing is in your own pick-up group: When the attendant is absent, outside calls to the attendant are indicated by a general bell.
  • Page 17: Calling An Internal Party On His/Her

    Sharing • Temporary exit from your hunt group: Exit station hunt group Calling an internal party on his/her pager Settings My services The number called does not answer and you know that the person called has a pager: reach the 'Menu' Paging page number called...
  • Page 18: Calling A Party On His/Her Loudspeaker

    Sharing • The 27 standard messages are shown below: Call me back 15 Meeting on ___ (*); Calling a party on his/her loudspeaker Call me back tomorrow 16 Meeting on ___ at _:_ (*) Call me back at _:_ (*) 17 Out for a while Call back _____ (*) 18 Absent for the rest of the day...
  • Page 19: Sending A Recorded Message To A Number/A Distribution List

    Sharing Sending a recorded message to a number/a distribution list 4.10 new voice Send message personal code Exit record message end recording Spell name dial the dial by name number to be called Send Exit send message end of broadcast Broadcasting a message on the loudspeakers of a station group 4.11 A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group:...
  • Page 20: Keeping In Touch

    Keeping in touch Other Diverting calls to another number (immediate forwarding) Diverting calls to your pager The number can be your home, cell or mobile, voice message, or an internal extension (attendant, etc.). Radio paging Callers will be able to contact you while you are moving around the company: Immediate forward Do not disturb activated...
  • Page 21: Cancelling All Forwardings

    Keeping in touch Cancelling all forwardings Do not disturb 5.10 Do not disturb On/Off Deactivate Deactivate Program another type of You can make your terminal temporarily unavailable for all calls. forwarding, if desired forward Settings My services Consultation Cancelling a specific forwarding Do not disturb Do not disturb &...
  • Page 22: Consulting Written Messages

    Keeping in touch Consulting written messages 5.12 The light indicates that messages have been received. Display shows name of New text messa Read message number of sender, with date, time and messages received ranking of message Recall Save Next message call sender of message record message next message...
  • Page 23: Managing Your Charges

    Managing your charges Other Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. Settings My services reach the 'Menu' page Consultation Additional Business accou n services code number of number required business account...
  • Page 24: Programming Your Telephone

    Programming your telephone Other Modify the password for your phone set Initializing your voice mailbox Enter your personal code, then record Settings Password Light flashes your name following the voice guide instructions reach the 'Menu' page Your personal code is used to access your voice mailbox and to lock your telephone. Apply old code new code...
  • Page 25: Adjusting The Audio Features

    Internal call External call Priority Call Adjusting screen brightness select the type of call to which the ringing is to be associated (Alcatel-Lucent IP Touch 4038 & 4039 Digital Phone) Settings Contrast select the melody of your choice (16 tunes)
  • Page 26: Selecting Language

    Programming your telephone Erase a programmed key Selecting language 7.10 Key program Settings Language Settings reach the 'Menu' reach the 'Menu' page page Main page Erase enter your select the language of your access the 'perso' select the key to personal code choice page if necessary...
  • Page 27: Identifying The Terminal You Are On

    Programming your telephone • To cancel your reminder request: Call the associated set 7.15 Appointment Erase The number of another set can be associated with your set number (see Modify the associated number). reach the 'Menu' To call it: page The 'Appointment programmed' icon disappears from the welcome page.
  • Page 28: Modify The Associated Number

    Programming your telephone Installing a Bluetooth® Wireless Technology handset (matching) Modify the associated number - Alcatel-Lucent IP Touch 4068 Phone 7.17 7.20 The associated number can be a phone set number, the voice mail number or the pager number. Before a Bluetooth® headset can be used, it must be correctly matched to the terminal.
  • Page 29: Use Of The Bluetooth® Handset

    Programming your telephone Use of the Bluetooth® handset (Alcatel-Lucent IP Touch 4068 Phone) 7.21 searching for Bluetooth® equipment, Add device wait until the detected equipment type and the address is displayed select the relevant The Bluetooth® cordless handset permits the user to answer and converse with complete freedom within a radius of 10 meter equipment from the set.
  • Page 30: Acd : Poste Agent/Poste Superviseur

    Once the ACD session is open, the agent can access the ACD application dedicated functions. Close an agent session (LogOff) Available Agent Unavailable WrapUp LogOff Apply the session is Supervisor Queue info closed LogOff Private info Welcome guide ACR mgmt. enter your personal code Alcatel-Lucent IP Touch 4038/ 4068 & 4039 Digital Phone...
  • Page 31: Supervisor Station

    Listen Barge In Open a supervisor session (LogOn) Restrictive Permanent Cancel Alcatel-Lucent IP Touch 4038/ 4068 & 4039 Digital Phone LogOn By pressing this key, the supervisor starts a discrete listen-in procedure. The supervisor enter the identifier Enter your personal...
  • Page 32: Annex

    Annex Character Keyboard Character Keyboard î Ł Writing accented or special characters with the phone keyboard ï ł ”i ð Ń The following table describes all the accented or special characters that you can write from your keyboard. ñ ń The column 'Keyboard' describes the combination of typing keyboard characters to display the desired character.
  • Page 33: Compliance

    The acoustic level of the signal generated by the handset earpiece is less than 130 dBspl for We, Alcatel-Lucent Enterprise, declare that the products covered by this user guide are compliant with the primary requirements of the Parliament and Council Directive 1999/5/ a transient signal (123 dBspl for Australia) and less than 118 dBspl (rms) for a continuous CE.

This manual is also suitable for:

Ip touch 4068Ip touch 4039Ip touch 4068I4039

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