Error Code
024-702
This message is displayed when [Delete Job] is set to [When Jam Occurs] on the printer.
A paper jam occurred during printing.
Clear the paper jam, and try printing again.
024-742
The number of prints of a job for which booklet printing is specified using the print options exceeds
the number of prints allowed for a booklet.
Use the print options to change the number of prints to that is allowed, or cancel booklet printing.
024-746
A function (paper size, paper tray, or duplex printing) has been specified that cannot be used in
combination with the specified paper quality.
Check the print data.
024-747
Print parameter combinations are incorrect. For example: specifying a custom size and specifying
[Auto Paper Select] for [Paper Tray]. Check the print data.
024-775
The number of prints of a job for which booklet is specified with print options exceeds the number
of booklets that can be printed.
Use print options to divide the job so the number of prints is within the allowable range for booklet
or cancel booklets.
025-596
An error occurred in the HDD Extension Kit (optional).
025-597
Replace the HDD Extension Kit (optional).
026-400
More than two devices are connected to the USB port.
Only up to two devices are allowed to be connected to the USB port, so disconnect extra devices.
If this does not resolve the problem, switch the power off, and then switch it back on after the
control panel display has gone dark.
026-704
The DocuWorks file contains features that are not supported by the printer, and therefore the file
could not be printed.
Open the DocuWorks file using DocuWorks or DocuWorks Viewer, and print the file from [Print]
under the [File] menu using the print driver.
026-705
DocuWorks file could not be printed using ContentsBridge Utility due to insuffucient memory.
Resolve this by one of the following methods.Change the [Image quality] setting in the [Image
Option] dialog box of ContentsBridge Utility as follows:
• Check the [Image quality] setting in the [Image Option] dialog box of ContentsBridge Utility, and
change it to [Standard] if [High Resolution] is selected, or to [Fineness] if [Generation
(Standard)] is selected.
• Install additional system memory (optional) to add on memory.
• Open the DocuWorks file using DocuWorks or DocuWorks Viewer, and print the file from [Print]
under the [File] menu using the print driver.
026-706
The DocuWorks file could not be printed because it is prohibited from printing.
Clear the DocuWorks file's print prohibition using DocuWorks, and try printing again.
Refer to
• Manual provided with DocuWorks
026-707
The password of the DocuWorks file does not match the password set on the printer or
ContentsBridgeUtility.
Set the correct password on the printer or ContentsBridgeUtility, and try printing again.
Note
• If printing the DocuWorks file without using ContentsBridge Utility, see " [XDW (DocuWorks)]"
(P. 129) to change the [XDW (DocuWorks)] setting on the control panel.
026-718
The combination of print features (document size, paper size, paper tray, 2-sided printing, output
tray) you specified is not allowed.
Check the print data, and try printing again.
026-724
An error occurred communicating with the EP server.
026-725
Switch the power off and back on again.
If this does not resolve the problem, contact our Customer Support Center or your dealer.
Cause/Remedy
6.6 Error Messages and Error Codes
227
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