Lenovo ThinkServer RD440 User Manual And Hardware Maintenance Manual
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Lenovo ThinkServer RD440 User Manual And Hardware Maintenance Manual

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ThinkServer RD440
User Guide and Hardware Maintenance
Manual
Machine Types: 70AE, 70AF, 70AG, 70AH, 70AJ, 70AK, 70B2, and
70B3

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Summary of Contents for Lenovo ThinkServer RD440

  • Page 1 ThinkServer RD440 User Guide and Hardware Maintenance Manual Machine Types: 70AE, 70AF, 70AG, 70AH, 70AJ, 70AK, 70B2, and 70B3...
  • Page 2 • Appendix A “Notices” on page 221 Third Edition (Sep 2014) © Copyright Lenovo 2013, 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    ThinkServer EasyUpdate Firmware Updater . program ....Lenovo ThinkServer Energy Manager ..Using the ThinkServer EasyStartup program on a Windows operating system ..
  • Page 4 ThinkServer Web site ..drive ....Lenovo Support Web site..Installing or replacing the optical drive .

  • Page 5: Safety Information

    제품을 사용하기 전에 제품과 함께 제공되는 문서 DVD의 다국어 안전 지침을 주의 깊게 읽어보십시오. Voordat u het product gebruikt, moet u ervoor zorgen dat u de meertalige veiligheidsinstructies op de documentatie-dvd van het product hebt gelezen en begrijpt. © Copyright Lenovo 2013, 2014...
  • Page 6 Ensure that you read and understand all caution and danger statements in this document before you perform the procedures. Read and understand any additional safety information that is included with the server or optional device before you install, remove, or replace the device. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 7 Do not: • Throw or immerse into water • Heat to more than 100°C (212°F) • Repair or disassemble Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2013, 2014...
  • Page 8 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 9 Statement 9 CAUTION: Disconnect the hot-swap fan cables before removing the fan from the device to protect against personal injury. Statement 10 CAUTION: The following label indicates a sharp-edge hazard. © Copyright Lenovo 2013, 2014...
  • Page 10 In addition, the device might have multiple connections to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. viii ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 11 This product contains a Class 1M laser. Do not view directly with optical instruments. Statement 18 CAUTION: Do not place any object on top of rack-mounted products. Statement 19 CAUTION: Hazardous moving parts. Keep fingers and other body parts away. © Copyright Lenovo 2013, 2014...

  • Page 12: Products That Are Not Assessed

    Statement 20 CAUTION: A lithium ion battery is provided. To avoid possible explosion, do not burn the battery. Replace the battery only with the Lenovo-approved part. Recycle or discard the battery as instructed by local regulations. Products that are not assessed Typical products that are not assessed include but not limited to the following: •...

  • Page 13: Chapter 1. General Information

    The Lenovo Limited Warranty (LLW) contains the warranty terms that apply to the product you purchased from Lenovo. Read the LLW on the documentation DVD that comes with your server. A printable generic version of the latest LLW also is available in more than 30 languages at http://www.lenovo.com/warranty/llw_02.

  • Page 14: Server Documentation

    When you register your server, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your server with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 15 DVD. Note: Lenovo maintains pages on the World Wide Web, where you can get the latest technical information and download documentation or device drivers and updates. Some information in the documents on the documentation DVD might change without notice after the first release of the DVD.
  • Page 16 Supplementary documents Depending on your server, your documentation DVD might contain supplementary documents provided by Lenovo, including documents for Ethernet cards, host bus adapters (HBAs), or other optional parts. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 17: Chapter 2. Server Setup Road Map

    ThinkServer EasyStartup program. 10. Check for firmware updates. See “Updating the firmware” on page 85. 11. Install management applications and any other applications. Refer to the documentation that comes with the applications that you want to install. © Copyright Lenovo 2013, 2014...
  • Page 18 ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 19: Chapter 3. Product Overview

    Note: Depending on the model, your server might look slightly different from the following illustration. Figure 1. Server package Server Material box (including power cords, printed documentation, a documentation DVD, and software media) Rail kit © Copyright Lenovo 2013, 2014...

  • Page 20: Features

    – Server models without hard disk drives, solid-state drives, backplanes, RAID cards, and related cables Note: The term “2.5-inch hot-swap hard disk drives” or “2.5-inch hard disk drives” hereinafter refers to all the supported types of 2.5-inch hard disk drives, including solid-state drives. • Optical drive ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 21 – One slim SATA optical drive in some models External drives Your server supports external tape drives that enable you to store data in tapes. To install an external tape drive, see “Installing an external tape drive” on page 161. Expansion slot •...
  • Page 22 – Hot-swap redundant power supplies to protect against significant interruption to the operation of the system when a power supply fails (for server models that come with one power supply, you can purchase a hot-swap redundant power supply option from Lenovo and install it into your server as the second power supply for redundancy) –...
  • Page 23 (iKVM) key. The TMM Premium is a remote management module. You can purchase a TMM Premium from Lenovo and install it on the TMM Premium connector (also known as iKVM connector) on the system board of your server to enable the iKVM function and activate the advanced system management features.

  • Page 24: Specifications

    This topic provides information about the software programs that you can use to help you set up, use, and maintain the server. To download the software programs, go to the Lenovo Support Web site at http://www.lenovo.com/support and follow the instructions on the Web page.

  • Page 25: Thinkserver Easystartup

    Firmware Updater program, see “Updating the firmware” on page 85. Lenovo ThinkServer Energy Manager The Lenovo ThinkServer Energy Manager is a tool for data center power management. It monitors the power and temperature at the device level and the group level. By monitoring and analyzing power and temperature information, Energy Manager helps you to increase power efficiency and improve business continuity.

  • Page 26: Diagnostic Programs

    This topic helps you to locate the label that contains the machine type, model, and serial number information for your server. When you contact Lenovo for help, the machine type, model, and serial number information helps support technicians to identify your server and provide faster service.
  • Page 27 The machine type, model, and serial number label is attached on the pull-out information card in the following server models: • Server models with eight 3.5-inch hard-disk-drive bays • Server models with 2.5-inch hard-disk-drive bays The pull-out information card is a small plastic tab and can be slid out of the front of the chassis. Figure 2.

  • Page 28: Front View Of The Server

    • “Front view of server models with twelve 3.5-inch hard-disk-drive bays” on page 18 • “Front view of server models with 2.5-inch hard-disk-drive bays” on page 21 Note: Depending on the model, your server might look slightly different from the illustrations in this topic. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 29 Front view of server models with eight 3.5-inch hard-disk-drive bays The following illustration shows the front view of server models with eight 3.5-inch hard-disk-drive bays. Figure 5. Front view of server models with eight 3.5-inch hard-disk-drive bays 3.5-inch hard-disk-drive area Diagnostic panel (varies by model) Rack handle (left) Slim optical drive (available in some models)
  • Page 30 Network Interface Controller (NIC) 1 status LED Rack handle (left) NIC 2 status LED Front USB connectors (2) System error LED Power button with power status LED Rack handle (right) System identification button (ID button) with ID LED ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 31 3.5-inch hard-disk-drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies by model. The vacant hard-disk-drive bays are occupied by dummy hard-disk-drive trays. For server models with twelve 3.5-inch hard-disk-drive bays, the hard-disk-drive bay numbers are marked on the top edge of the front bezel.
  • Page 32 System error LED Color Description Amber One or more system errors have occurred and the system is likely to fail. None The server is off or the server is on and is working correctly. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 33 Front view of server models with 2.5-inch hard-disk-drive bays The following illustration shows the front view of server models with 2.5-inch hard-disk-drive bays. Figure 9. Front view of server models with 2.5-inch hard-disk-drive bays 2.5-inch hard-disk-drive area (right cage) Rack handle (left) 2.5-inch hard-disk-drive area (middle cage) Diagnostic panel (varies by model) Pull-out information card...

  • Page 34: Front Panel

    Figure 11. Front panel Power button with power status LED System error LED ID button with ID LED Front USB connectors (2) NIC 1 status LED VGA DB-15 connector NIC 2 status LED ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 35 Power button with power status LED You can press the power button to turn on the server when you finish setting up the server. You also can hold the power button for several seconds to turn off the server if you cannot turn off the server from the operating system.

  • Page 36: Diagnostic Module

    The voltage of the server reached the non-critical voltage Replace the system board. threshold. Note: This action must be performed only by Lenovo service personnel. See Chapter 8 “Getting information, help, and service” on page 217. A fan is running at low speed.

  • Page 37: Intelligent Diagnostics Module

    • Intelligent Diagnostics Module Premium (IDM Premium) Many errors are first indicated by a lit error LED on the diagnostic panel of the server. If an LED is lit, one or more LEDs elsewhere in the server might also be lit to direct you to the source of the error. See “System board LEDs”...
  • Page 38 CPU 1 PSU 1 Figure 13. IDM Premium panel Ambient temperature limit LED System fan error LEDs CPU1 DIMM status LEDs Microprocessor status LEDs Power supply error LEDs CPU2 DIMM status LEDs ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 39 System fan error LEDs The system fan error LEDs help you to determine if there are any system fan errors. Status Description Action Solid off The system fans are operating correctly. Solid on (amber) One or more system fans are running at low Check the BMC for errors and run the speed or have been removed.
  • Page 40 Solid on (amber) The ambient temperature is below 7°C Check the BMC for errors and run the (44.6°F) or over 40°C (104°F). diagnostic programs. See “Using a diagnostic program” on page 212. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 41: Rear View Of The Server

    Microprocessor status LEDs (also known as CPU status LEDs) The microprocessor status LED helps you to determine if the microprocessor is running at a normal temperature. Status Description Action Solid off The microprocessors are operating at a normal temperature. Solid on (amber) The microprocessors are overheated.
  • Page 42 You can purchase a hot-swap redundant power supply option from Lenovo and install the power supply to provide power redundancy without turning off the server. On each hot-swap redundant power supply, there is a status LED near the power cord connector. When the LED is lit in green, it indicates that the hot-swap redundant power supply is working correctly.
  • Page 43 PCI Express card area for cards on the riser card assembly 2 There are three PCI Express card slots on the riser card assembly 2 for installing Ethernet cards or other supported PCI Express cards. Figure 17. Riser card assembly 2 Physical link Negotiable link Supported card length and...
  • Page 44 1. You also can install a CNA card into a PCI Express card slot. • If a ThinkServer HBA is available, refer to its user guide for detailed information. The user guide is available for download at: http://www.lenovo.com/UserManuals ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 45 5 8 9 Ethernet connectors (RJ-45) Used to attach an Ethernet cable for a LAN. Each Ethernet connector has two status LEDs to help you identify the Ethernet connectivity, activity, and connection speed. Note: The Ethernet connector 0 (callout ) marked with “MGMT” is for system management by default. However, you also can set the Ethernet connector 1 or 2 for system management use in the Setup Utility program.

  • Page 46: Server Components

    • “Components of server models with twelve 3.5-inch hard-disk-drive bays” on page 36 • “Components of server models with 2.5-inch hard-disk-drive bays” on page 37 Note: Depending on the model, your server might look slightly different from the illustrations in this topic. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 47 Components of server models with eight 3.5-inch hard-disk-drive bays Figure 20. Components of server models with eight 3.5-inch hard-disk-drive bays Cooling shroud Pull-out information card Power supply cooling shroud Rack handle (left) Riser card assembly 2 Front panel board One or two hot-swap redundant power supplies Hot-swap hard-disk-drive backplane PCI Express cards (available in some models) System fans (5)
  • Page 48 Heat sinks with microprocessors underneath Coin-cell battery Expander card Rack handle (right) with front controls and LEDs 3.5-inch hard-disk-drive area RAID card Rack handle (left) with front USB connectors Riser card assembly 1 ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 49 Components of server models with 2.5-inch hard-disk-drive bays Figure 22. Components of server models with 2.5-inch hard-disk-drive bays Cooling shroud Slim optical drive (available in some models) Power supply cooling shroud Diagnostic module (varies by model) Riser card assembly 2 Rack handle (left) One or two hot-swap redundant power supplies Front panel board...
  • Page 50 FRU information, such as FRU part numbers and supported server models, go to: http:/www.lenovo.com/serviceparts-lookup Notes: • Before servicing a Lenovo product, ensure that you read and understand “Safety information” on page iii. • Use only parts provided by Lenovo. Optional-service...

  • Page 51: Hot-Swap Hard-Disk-Drive Status Leds

    Hot-swap hard-disk-drive status LEDs Each hot-swap hard disk drive has two status LEDs on the front. Figure 23. 3.5-inch hot-swap hard-disk-drive status LEDs Figure 24. 2.5-inch hot-swap hard-disk-drive status LEDs Hard-disk-drive activity LED Hard-disk-drive RAID status LED Description The hard disk drive has failed or is not present.

  • Page 52: Hot-Swap Redundant Power Supply Status Led

    Some server models come with a RAID card to provide advanced SATA/SAS hardware RAID functions. You also can purchase a supported RAID card from Lenovo and install it into the server. See “Installing or removing the RAID card” on page 107.
  • Page 53 ThinkServer RAID 500 Adapter (also known as ThinkServer 9240-8i RAID 0/1 Adapter) The following illustration shows the connectors on the ThinkServer RAID 500 Adapter. Figure 25. ThinkServer RAID 500 Adapter Port 0 TR 500 key connector Port 1 Port 0 Used to connect a mini-SAS signal cable.
  • Page 54 Used to connect a mini-SAS signal cable. See “Connecting the cables” on page 48. ThinkServer RAID 700 Battery connector Used to connect a ThinkServer RAID 700 Battery. See “Installing or removing the ThinkServer RAID 700 Battery” on page 113. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 55: Expander Card

    ThinkServer RAID 710 Adapter (also known as 9270CV-8i RAID adapter) The following illustration shows the connectors on the ThinkServer RAID 710 Adapter. Figure 27. ThinkServer RAID 710 Adapter Port 1 ThinkServer RAID Super Capacitor Module connector Port 2 Port 1 Used to connect a mini-SAS signal cable.

  • Page 56: Hot-Swap Hard-Disk-Drive Backplane

    To locate the backplanes, see “Server components” on page 34. Backplane for server models with eight 3.5-inch hard-disk-drive bays This topic provides information to help you locate the connectors on the backplane for server models with eight 3.5-inch hard-disk-drive bays. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 57 The following illustrations show the connectors on the backplane for server models with eight 3.5-inch hard-disk-drive bays. Figure 29. Front view of the backplane for server models with eight 3.5-inch hard-disk-drive bays Slot 0 for a 3.5-inch hard disk drive Slot 7 for a 3.5-inch hard disk drive Slot 2 for a 3.5-inch hard disk drive Slot 5 for a 3.5-inch hard disk drive...
  • Page 58 Used to connect the signal cable for the front controls and LEDs on the right rack handle. Mini-SAS ports 8-11 Used to connect the mini-SAS connector on one end of a mini-SAS to mini-SAS signal cable to support the hard disk drive 8 to hard disk drive 11. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 59 Mini-SAS ports 4-7 Used to connect the mini-SAS connector on one end of a mini-SAS to mini-SAS signal cable to support the hard disk drive 4 to hard disk drive 7. Mini-SAS ports 0-3 Used to connect the mini-SAS connector on one end of a mini-SAS to mini-SAS signal cable to support the hard disk drive 0 to hard disk drive 3.

  • Page 60: Connecting The Cables

    If your server has a supported RAID card installed, you can connect cables from the RAID card to the backplane to support up to eight hard disk drives and advanced hardware RAID functions. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 61 Note: The option kit for a RAID card is designed for different types of servers and might contain additional cables that are not required for your server. Figure 35. Connecting cables from the RAID card to the backplane To connect cables from the RAID card to the backplane, do one of the following depending on the type of your RAID card: •...
  • Page 62 2 on the expander card. Refer to the following topics for information about the connector locations on the RAID card and expander card: • “RAID card” on page 40 • “Expander card” on page 43 ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 63 Use the following instructions to connect cables from the expander card to the backplanes for 2.5-inch hard disk drives: 1. For hard disk drive 0 to hard disk drive 3, use a mini-SAS to mini-SAS signal cable and connect the mini-SAS connector on one end of the cable to the connector 3 on the expander card.
  • Page 64 1. For hard disk drive 0 to hard disk drive 3, use a mini-SAS to mini-SAS signal cable and connect the mini-SAS connector on one end of the cable to the SAS connector 0-3 on the system board. Then, ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 65: System Board Components

    connect the mini-SAS connector on the other end of the cable to the mini-SAS ports 0-3 on the backplane. 2. If your server has more than four hard disk drives installed, for hard disk drive 4 to hard disk drive 7, use another mini-SAS to mini-SAS signal cable and connect the mini-SAS connector on one end of the cable to the SAS connector 4-7 on the system board.

  • Page 66: Front Panel Connector

    Your server has a special type of memory that maintains the date, time, and configuration information for built-in features. The coin-cell battery keeps the information active when you turn off the server. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 67: Riser Card Assembly 1 Slot

    Platform Controller Hub (PCH) This chip supports and provides many features. It serves as a PCH, which provides the data buffering and interface arbitration required to ensure that system interfaces operate efficiently and provides the bandwidth necessary for the system to achieve peak performance. Internal USB Type A connector 2 Internal USB Type A connector 1 Used to connect a device that uses a USB Type A connector.

  • Page 68: System Board Jumpers And Switches

    The following illustration shows a jumper in the default setting position (pin 1 and pin 2). This is the correct position for normal operation. Figure 39. Default jumper setting ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 69 The following illustration shows the status of the jumpers and switches on the system board of your server. You can configure, recover, enable, or disable some specific features of the system board by setting the jumpers and switches. Figure 40. System board jumpers and switches Clear CMOS (Complementary Metal Oxide Semiconductor) jumper TMM Enable/Disable jumper (also known as BMC Enable/Disable jumper) System board switches...
  • Page 70 If you move the TMM Enable/Disable jumper to pin 2 and pin 3, the TMM function is not available and the server will be directly turned on when you press the power button without waiting for the TMM to be ready. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 71 System board switches There are four switches on the system board of your server. Figure 41. System board switches BIOS recovery switch Management Engine (ME) in force update switch Clear password switch Reserved for the manufacturer BIOS recovery switch Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly.

  • Page 72: System Board Leds

    You need to check and configure the BIOS settings for your specific needs. See “Using the Setup Utility program” on page 65. System board LEDs This topic helps you to locate the LEDs on the system board. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 73 To solve the problem, you might need to reinstall or replace the system fan. See “Replacing a system fan” on page 194. If it is a system board problem, contact the Lenovo Customer Support Center.
  • Page 74 ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 75: Chapter 4. Turning On And Turning Off The Server

    • You also can use the related TMM feature to turn off the server through the management LAN remotely. For more information about the TMM, refer to the ThinkServer Management Module User Guide, which is available for download at: http://www.lenovo.com/UserManuals © Copyright Lenovo 2013, 2014...
  • Page 76 To remove all power from the server, you must disconnect the server from the ac power source. • For information about your specific operating system, refer to the related documentation or help system for the operating system. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 77: Chapter 5. Configuring The Server

    – Select Memory Configuration and follow the instructions on the screen to view information about the installed memory modules. – Select SATA/SAS Configuration and follow the instructions on the screen to view information about the installed SATA or SAS devices, such as a hard disk drive or an optical drive. © Copyright Lenovo 2013, 2014...

  • Page 78: Setup Utility Program Interface

    “Save & Exit menu” on page 68 Lenovo provides the BIOS update utility on the Lenovo Support Web site. You can download the BIOS update utility to update the BIOS if the newer BIOS version specifically solves a problem you have. See “Updating or recovering the BIOS”...
  • Page 79 Notes: • Enabled means that the function is configured. • Disabled means that the function is not configured. The Advanced menu contains the following submenus. For more information, enter the corresponding submenu and refer to the instructions on the screen. •...

  • Page 80: Boot Options Menu

    To set the system date and time in the Setup Utility program, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 65. 2. On the Main menu, select System Date or System Time. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 81: Using Passwords

    3. Use the Tab key to switch between data elements and type the numbers from the keyboard to set the system date and time. 4. Press F10 to save settings and exit the Setup Utility program. Using passwords By using the Setup Utility program, you can set a password to prevent unauthorized access to your server. You do not have to set a password to use your server.

  • Page 82: Selecting A Startup Device

    TPM function is only available when there is a TPM installed in your server. See “Installing the TPM” on page 132. You can purchase a TPM from Lenovo. After installing a TPM, you need to check if the TPM function is enabled in the Setup Utility program.

  • Page 83: Setting The Mode Of The Ethernet Connectors

    4. Press F10 to save settings and exit the Setup Utility program. The server will restart to enable the TPM function. Setting the mode of the Ethernet connectors There are three RJ-45 Ethernet connectors on the rear of the server. The Ethernet connector 0 is for system management by default.

  • Page 84: Updating Or Recovering The Bios

    Setup Utility program” on page 65. The TMM firmware provides remote management features. Lenovo might make changes and enhancements to the BIOS and TMM firmware. When updates are released, they are available for download on the Lenovo Web site at http://www.lenovo.com/drivers. You can update the server firmware by downloading an update package and following the instructions on the Web page.

  • Page 85: Recovering From A Bios Update Failure

    To recover from a BIOS update failure, do the following: 1. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to download a BIOS update package. Then, put the amiboot.rom file contained in the package into the root directory of a bootable USB key.

  • Page 86: Features Of The Thinkserver Easystartup Program

    If you do not have a ThinkServer EasyStartup DVD, you also can download an ISO image from the Lenovo Support Web site and make a disc by yourself. To download the ThinkServer EasyStartup program image and burn it into a disc, do the following: 1.
  • Page 87 3. After selecting the language and keyboard layout, click OK. Then, you will see one or more reminders or messages about configuring storage devices. Click Next until you are presented with the Lenovo License Agreement. Read the Lenovo License Agreement carefully. In order to continue, you must accept the terms by clicking Agree.

  • Page 88: Using The Thinkserver Easystartup Program On A Windows Operating System

    DVD into an internal or external optical drive. The DVD starts automatically in most environments. If the DVD fails to start, open the launch.exe file located in the root directory of the DVD. Notes: • You should read and accept the Lenovo License Agreement when prompted. ® • On the Microsoft Windows Server...

  • Page 89: About Raid

    • “Configuring RAID using the ThinkServer EasyStartup program” on page 78 • “Configuring the ThinkServer RAID 300” on page 79 • “Configuring the advanced SATA/SAS hardware RAID” on page 84 About RAID RAID, an acronym for Redundant Array of Independent Disks, is a technology that provides increased storage functions and reliability through redundancy.

  • Page 90: Configuring Raid Using The Thinkserver Easystartup Program

    • Configures one or more disk arrays per controller depending on the number of drives attached to the controller and the RAID level selected • Supports hot-spare drives • Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 91: Configuring The Thinkserver Raid 300

    See “Using the ThinkServer EasyStartup program” on page 73 and view the user guide from the main interface of the program. Some RAID management software also is provided on the ThinkServer EasyStartup DVD to help you manage RAID arrays and RAID controllers in an operating system environment. After you enter the operating system, insert the ThinkServer EasyStartup DVD into the optical drive.
  • Page 92 View/Add Configuration View the existing configuration or add a configuration. Clear Configuration Clear the existing configuration. Select Boot Drive Select a boot virtual drive. Initialize Varies by configuration. Initialize virtual drives. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 93 Table 2. LSI Software RAID Configuration Utility program menu items (continued) Menu item Submenu item Comments Objects Adapter Set adapter-related parameters, such as rebuild rate, consistency check rate, and auto-rebuild. Virtual Drive Set virtual drive parameters. Physical Drive Set physical drive parameters, such as creating a hot-spare drive for the virtual drive, making a failing drive as online, changing a drive state, and viewing the...

  • Page 94: Initializing A Virtual Drive

    The RAID controller recreates the data using the data stored on other drives in the drive group. Rebuilding can be done only in drive groups with data redundancy, such as RAID 1, RAID 5, and RAID 10 arrays. For ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 95: Running A Consistency Check

    detailed information about disk rebuild, refer to “Introduction to RAID” in the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server. To rebuild a physical drive using the LSI Software RAID Configuration Utility program when a physical drive in a RAID array fails, do the following: 1.

  • Page 96: Configuring The Advanced Sata/Sas Hardware Raid

    • The total drive capacity of the primary RAID array might be limited to 2 TB. Some server models come with a RAID card to provide advanced SATA/SAS hardware RAID functions. You also can purchase a supported RAID card from Lenovo and install it into the server. See “RAID card” on page 40.

  • Page 97: Configuring The Ethernet Controllers

    Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Web site. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to check for the latest level of firmware, such as the BIOS updates and device drivers.
  • Page 98 ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 99: Chapter 6. Installing, Removing, Or Replacing Hardware

    • Before using the product, ensure that you read and understand the multilingual safety instructions and the Lenovo Limited Warranty (LLW) on the documentation DVD that comes with the product. Reading and understanding the safety instructions reduces the risk of personal injury and damage to your product.

  • Page 100: Handling Static-Sensitive Devices

    Note: The use of a grounding system to guard against ESD damage is desirable but not necessary. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 101: System Reliability Guidelines

    – Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground. – When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. –...
  • Page 102 4. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 5. Press the release button in the direction as shown. Figure 43. Pressing the release button ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 103: Removing And Reinstalling The Front Bezel

    6. Fully open the cover latch and slide the server cover to the rear until it is disengaged from the chassis. Then, lift the server cover off the chassis and set it aside. Note: It is recommended that you wait three to five minutes to let the server cool before removing the server cover.

  • Page 104: Installing, Removing, Or Replacing Hardware

    Express cards, or other server options, and maintain your server by replacing the failing hardware devices. If you are handling a server option, refer to the appropriate installation and or removal instructions in this topic along with the instructions that come with the option. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 105: Removing And Reinstalling The Rack Handles

    Notes: • Use only parts provided by Lenovo. • Depending on the model, your server might look slightly different from the illustrations in this topic. The EMI integrity and cooling of the server are protected by having all drive bays and PCI card slots covered or occupied.
  • Page 106 Figure 48. Removing the rack handles for server models with twelve 3.5-inch hard-disk-drive bays 7. To reinstall the rack handles for server models with twelve 3.5-inch hard-disk-drive bays, do the following: ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 107 a. On each side of the server, insert the signal cable of the rack handle into the hole in the chassis and then push the signal cable through the hole into the chassis. When the signal cable is protruding from the crack between the side edge of the backplane and the inner side of the chassis, hold the signal cable from the rear and carefully pull it into the chassis until it is stopped by the rack handle.
  • Page 108 2.5-inch hard-disk-drive bays, do the following: 1. On each side of the server, remove the screw that secures the rack handle and then remove the rack handle from the chassis. Figure 51. Removing the rack handles ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 109: Removing And Reinstalling The Cooling Shroud

    2. To reinstall the rack handles, insert the small tab on the rack handle into the hole in the chassis. Then, align the screw hole in the rack handle with the corresponding hole in the chassis and install the screw to secure the rack handle on each side of the server. Figure 52.
  • Page 110 Note: If necessary, gently press the cooling shroud on both sides so that the tabs on the cooling shroud completely engage with both sides of the chassis. Figure 54. Installing the cooling shroud 6. Go to “Completing the parts replacement” on page 206. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 111: Removing And Reinstalling The Left Cage

    Attention: For proper cooling and airflow, reinstall the cooling shroud before turning on the server. Operating the server with the cooling shroud removed might damage server components. Removing and reinstalling the left cage Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines”...
  • Page 112 9. To reinstall the left cage, carefully route the cables from the left cage through the left cage hole in the front and then slide the left cage into the chassis until it snaps into position. Figure 56. Sliding the left cage into the chassis ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 113: Installing Or Removing A Memory Module

    10. Ensure that the two screw holes in the rear of the left cage are aligned with the corresponding holes in the chassis. Then, install the two screws to secure the left cage in position. Figure 57. Installing the screws to secure the left cage 11.
  • Page 114 Memory slot (CPU1 DIMMB1) Memory slot (CPU2 DIMMB1) Memory slot (CPU1 DIMMB2) Memory slot (CPU2 DIMMB2) Memory slot (CPU1 DIMMC1) Memory slot (CPU2 DIMMC1) Memory slot (CPU1 DIMMC2) Memory slot (CPU2 DIMMC2) ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 115 The following table explains the memory module installation rules for servers that have only one microprocessor (CPU1) installed. The “X” mark indicates the memory slots into which the memory modules should be installed in different situations. Figure 59. CPU1 DIMMs Table 3.

  • Page 116: Installing A Memory Module

    1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 117 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 89. 4.

  • Page 118: Removing A Memory Module

    Figure 63. Removing a memory module 8. If you are instructed to return the old memory module, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 119: Installing Or Removing The Raid Card

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the removal procedure, go to “Completing the parts replacement” on page 206. Installing or removing the RAID card This topic provides instructions on how to install or remove the RAID card. If you are installing or removing any other types of supported PCI Express cards, the procedure is similar.
  • Page 120 9. If your server has more than eight hard disk drives, connect two mini-SAS to mini-SAS signal cables to the RAID card first and then install an expander card. See “Installing or removing the expander card” on page 116. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 121: Removing The Raid Card

    1. Check the version of the new RAID card firmware by pressing Ctrl+H when starting the Setup Utility program. 2. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to download the latest version of firmware. Then, install the firmware to your server.

  • Page 122: Installing Or Removing The Thinkserver Raid 500 Upgrade Key For Advanced Raid

    Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID This topic provides instructions on how to install or remove the ThinkServer RAID 500 Upgrade Key for Advanced RAID (hereinafter referred to as the TR 500 Key). ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 123 The TR 500 Key expands the capability of the ThinkServer RAID 500 Adapter by activating RAID 5 and RAID 50 for advanced SATA/SAS hardware RAID. You can purchase a TR 500 Key from Lenovo. Installing the TR 500 Key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
  • Page 124 • Use any documentation that comes with the TR 500 Key and follow those instructions in addition to the instructions in this topic. To remove the TR 500 Key, do the following: ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 125: Installing Or Removing The Thinkserver Raid 700 Battery

    1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface.
  • Page 126 7. Touch the static-protective package that contains the TR 700 Battery to any unpainted surface on the outside of the server. Then, take the TR 700 Battery out of the package. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 127 8. Position the TR 700 Battery above the ThinkServer RAID 700 Adapter so that the board-to-board connector on the bottom of the TR 700 Battery is aligned with the connector on the ThinkServer RAID 700 Adapter; and the three mounting studs on the bottom of the TR 700 Battery are aligned with the corresponding holes in the ThinkServer RAID 700 Adapter.

  • Page 128: Installing Or Removing The Expander Card

    This topic provides instructions on how to install or remove the expander card. The expander card works together with the RAID card by expanding the ports on the RAID card so that the server can support up to 16 hard disk drives. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 129: Installing The Expander Card

    Notes: • The server must have a RAID card and an expander card installed to support more than eight hard disk drives. • The expander card is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 88 first and carefully perform the operation. Installing the expander card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
  • Page 130 PCI Express card slot on the riser card assembly 1. Then, carefully press the expander card straight into the slot until it is securely seated and its bracket also is secured by the riser card assembly 1. Figure 72. Installing the expander card ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 131: Removing The Expander Card

    • After an expander card is installed, it might not be easy to check the current version of the expander card firmware. It is recommended that you always go to http://www.lenovo.com/drivers and follow the instructions on the Web page to download the latest version of firmware. Then, install the firmware to your server.

  • Page 132: Installing Or Removing An Ethernet Card

    88 first and carefully perform the operation. Installing an Ethernet card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 87. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 133 This topic provides instructions on how to install an Ethernet card. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Depending on the specific type, the Ethernet card might look different from the illustrations in this topic. •...
  • Page 134 Ethernet card. Then, carefully install the screws to attach the low-profile bracket to the Ethernet card securely. Figure 76. Installing the low-profile bracket to the Ethernet card ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 135 Then, transfer the Ethernet card driver from the removable storage device to your server and run the driver file to install the driver. The most up-to-date device drivers for various server models are always available for download on the Lenovo Support Web site at: http://www.lenovo.com/drivers Removing an Ethernet card Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
  • Page 136 6. Install a new Ethernet card to replace the old one or install a PCI card slot bracket to cover the place. See “Installing an Ethernet card” on page 120. 7. Reinstall the riser card assembly 2. See “Replacing the riser card assembly 2” on page 185. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 137: Installing Or Removing The Thinkserver Raid 300 Upgrade Key For Advanced Raid

    The TR 300 Key expands the capability of the system board by activating RAID 5 for the ThinkServer RAID 300 (also known as onboard SAS software RAID). You can purchase a TR 300 Key from Lenovo. Installing the TR 300 Key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
  • Page 138 To configure RAID, see “Configuring RAID” on page 76. Removing the TR 300 Key Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 87. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 139 This topic provides instructions on how to remove the TR 300 Key if your server has one installed on the system board. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 140 • To complete the removal procedure, go to “Completing the parts replacement” on page 206. As the onboard SAS software RAID 5 is not available without the TR 300 Key, you might need to reconfigure RAID for your server. See “Configuring RAID” on page 76. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 141: Installing Or Removing The Thinkserver Management Module Premium

    Therefore, working as an integrated solution in your server, the TMM Premium provides an increased level of manageability over the basic server management available. You can purchase a TMM Premium from Lenovo. Installing the TMM Premium Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...
  • Page 142 This topic provides instructions on how to remove the TMM Premium if your server has one installed. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 143 Notes: • If you remove the TMM Premium, the iKVM function for server remote management will be unavailable. • Use any documentation that comes with the TMM Premium and follow those instructions in addition to the instructions in this topic. •...

  • Page 144: Installing Or Removing The Thinkserver Trusted Platform Module

    The TPM is a security chip designed by the Trusted Computing Group (TCG) to provide a hardware method of data encryption. It stores passwords, encryption keys, and digital certificates to help provide security solutions and protect the computer. You can purchase a TPM option from Lenovo. Installing the TPM Attention: Do not open your server or attempt any repair before reading and understanding “Safety information”...

  • Page 145: Removing The Tpm

    6. Insert the TPM into the TPM connector on the system board. Figure 83. Installing the TPM 7. If you have lifted the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1” on page 183. What to do next: •...
  • Page 146 1 up so that you can access the TPM connector. You do not need to disconnect any cables from the riser card assembly 1 or completely remove the riser card assembly 1. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 147: Installing Or Replacing A Hot-Swap Redundant Power Supply

    5. Remove the TPM installed on the TPM connector by lifting it straight up. Note: Carefully handle the TPM by its edges. Figure 84. Removing the TPM 6. If you have lifted the riser card assembly 1, reinstall it into the chassis. See “Replacing the riser card assembly 1”...
  • Page 148 • Use any documentation that comes with the new hot-swap redundant power supply and follow those instructions in addition to the instructions in this topic. To install or replace a hot-swap redundant power supply, do the following: 1. Do one of the following: ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 149 • If you are installing a hot-swap redundant power supply, locate the bay for the power supply in the rear of your server. Insert a finger into the hole in the metal shield that protects the bay, press the tab in the direction as shown, and then pull the shield out of the chassis.
  • Page 150 4. Note the orientation of the new hot-swap redundant power supply and then slide it into the chassis until it snaps into position. Figure 87. Installing a hot-swap redundant power supply ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 151: Installing Or Replacing A Heat Sink

    5. Connect the power cord to the power cord connector on the new hot-swap redundant power supply. Then, check the status LED near the power cord connector. When the LED is lit in green, it indicates that the hot-swap redundant power supply is working correctly. When the LED is lit in amber, it indicates that the hot-swap redundant power supply is likely to fail or has failed.
  • Page 152 9. Remove any protective cover that protects the thermal grease on the bottom of the new heat sink. Then, place the new heat sink on the system board so that the four screws on the new heat sink are aligned with the corresponding mounting studs on the system board. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 153: Installing Or Replacing The Microprocessor

    10. Install the four screws to secure the new heat sink on the system board. It is recommended that you carefully install the four screws using the following method to avoid any possible damage to the system board. a. Partially tighten screw , then firmly tighten screw , and then return to screw and firmly tighten...
  • Page 154 1 and the microprocessor socket 2 is protected by a plastic socket cover. You can purchase a microprocessor option kit from Lenovo and install the second microprocessor to expand system capabilities.
  • Page 155 6. Gently press down the small handle on the microprocessor socket and then pull the handle slightly outward to release it from the secured position. Then, pivot the handle upward to the fully open position. Then, gently press the microprocessor retainer to open it. Figure 90.
  • Page 156 The new microprocessor is in the correct orientation when this indicator faces the beveled corner of the microprocessor socket. Figure 93. Installing the microprocessor ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 157: Replacing The Microprocessor

    11. Carefully close the microprocessor retainer. Then, carefully close the small handle to lock the retainer into position and secure the new microprocessor in the socket. Figure 94. Securing the microprocessor in the socket 12. Install the new heat sink that comes with the microprocessor option kit. See “Installing or replacing a heat sink”...
  • Page 158 Then, pivot the handle upward to the fully open position. Then, gently press the microprocessor retainer to open it. Figure 95. Opening the small handle and microprocessor retainer ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 159 7. Ensure that the small handle and the microprocessor retainer are in the fully open position. Touch only the edges of the microprocessor and carefully lift it straight up and out of the microprocessor socket. Place the old microprocessor on a static-protective surface. Notes: •...
  • Page 160 The new microprocessor is in the correct orientation when this indicator faces the beveled corner of the microprocessor socket. Figure 98. Installing the microprocessor ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 161: Installing Or Replacing A 2.5-Inch Solid-State Drive

    11. Carefully close the microprocessor retainer. Then, carefully close the small handle to lock the retainer into position and secure the new microprocessor in the socket. Figure 99. Securing the microprocessor in the socket 12. Reinstall the heat sink. See “Installing or replacing a heat sink” on page 139. 13.
  • Page 162 Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. To install a 2.5-inch solid-state drive into a 3.5-inch hard-disk-drive bay, do the following: 1. Locate the appropriate hard-disk-drive bay. See “Server components” on page 34. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 163 2. Press the release button to open the handle of the dummy hard-disk-drive tray. Figure 100. Opening the handle of the dummy hard-disk-drive tray 3. Pull the handle and carefully slide the dummy hard-disk-drive tray out of the front of the chassis. Figure 101.
  • Page 164 Then, install the two screws to secure the solid-state drive to the drive adapter. Figure 103. Installing the screws to secure the solid-state drive to the drive adapter 7. Position the drive adapter with the solid-state drive into the 3.5-inch drive bracket. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 165 8. Align the screw holes in the drive adapter and the solid-state drive with the corresponding holes in the drive bracket. Then, install the five screws to secure the drive adapter and the solid-state drive to the bracket. Figure 104. Installing the screws to secure the drive adapter and the solid-state drive to the bracket 9.
  • Page 166 1. Locate the appropriate hard-disk-drive bay. See “Server components” on page 34. 2. Press the release button to open the handle of the 3.5-inch drive bracket. Figure 106. Opening the handle of the 3.5-inch drive bracket ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 167 3. Pull the handle and carefully slide the bracket with the solid-state drive out of the front of the chassis. Figure 107. Removing the bracket with the solid-state drive 4. Remove the five screws that secure the solid-state drive and the 3.5-inch to 2.5-inch drive adapter. Then, remove the drive adapter with the solid-state drive from the bracket.

  • Page 168: Installing Or Replacing The Optical Drive

    • To complete the replacement, go to “Completing the parts replacement” on page 206. Installing or replacing the optical drive Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 87. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 169 This topic provides instructions on how to install or replace the optical drive. This topic applies only to the following server models: • Server models with eight 3.5-inch hard-disk-drive bays • Server models with 2.5-inch hard-disk-drive bays For server models with twelve 3.5-inch hard-disk-drive bays, there is no internal optical drive and you can use an external optical drive if needed.
  • Page 170 6. Touch the static-protective package that contains the new optical drive to any unpainted surface on the outside of the server. Then, take the new optical drive out of the package. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 171 7. Remove the retaining bracket from the old optical drive or the dummy optical drive tray. Then, install it on the side of the new optical drive. Figure 113. Installing the optical drive retaining bracket Chapter 6 Installing, removing, or replacing hardware...
  • Page 172 8. Slide the new optical drive with the retaining bracket into the drive bay from the front until it snaps into position. Figure 114. Installing the optical drive for server models with 3.5-inch hard disk drives Figure 115. Installing the optical drive for server models with 2.5-inch hard disk drives ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 173: Installing An External Tape Drive

    9. Connect the signal cable and the power cable to the rear of the new optical drive. Figure 116. Connecting cables to the rear of the optical drive 10. If you are instructed to return the old optical drive, follow all packaging instructions and use any packaging materials that are supplied to you for shipping.

  • Page 174: Replacing The Pci Express Solid-State Drive

    See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See “Removing the server cover” on page 89. 4. Remove the cooling shroud. See “Removing and reinstalling the cooling shroud” on page 97. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 175 5. Remove the riser card assembly where the PCI Express solid-state drive is installed and lay the riser card assembly upside down on a flat, clean, and static-protective surface. See “Replacing the riser card assembly 1” on page 183 or “Replacing the riser card assembly 2” on page 185. 6.
  • Page 176 1. Figure 120. Installing the PCI Express solid-state drive on the riser card assembly 1 ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 177: Installing Or Replacing The Thinkserver Raid Super Capacitor Module

    The ThinkServer RAID Super Capacitor Module protects the cache memory on a supported PCI Express card installed on your server. You can purchase a ThinkServer RAID Super Capacitor Module from the Lenovo Web site at: http://lenovoquickpick.com/usa/home/thinkserver/rack-and-tower-server This topic contains the following information:...
  • Page 178 Then, remove the bracket with the ThinkServer RAID Super Capacitor Module as shown. Figure 122. Removing the ThinkServer RAID Super Capacitor Module with the bracket from the cooling shroud ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 179 b. Gently press the tab on the bracket and remove the ThinkServer RAID Super Capacitor Module from the bracket at the same time. Figure 123. Removing the ThinkServer RAID Super Capacitor Module from the bracket 5. Touch the static-protective package that contains the new ThinkServer RAID Super Capacitor Module to any unpainted surface on the outside of the server.
  • Page 180 What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement procedure, go to “Completing the parts replacement” on page 206. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 181 Installing or replacing the ThinkServer RAID Super Capacitor Module on the riser card assembly 2 Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Use any documentation that comes with the ThinkServer RAID Super Capacitor Module and follow those instructions in addition to the instructions in this topic.
  • Page 182 7. Touch the static-protective package that contains the new ThinkServer RAID Super Capacitor Module and its holder to any unpainted surface on the outside of the computer. Then, take the new ThinkServer RAID Super Capacitor Module and its holder out of the package. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 183 8. Gently press the tab and install the new ThinkServer RAID Super Capacitor Module into the holder at the same time. Note: Ensure that the cable of the ThinkServer RAID Super Capacitor Module is oriented as shown. Figure 129. Installing the ThinkServer RAID Super Capacitor Module into the holder 9.

  • Page 184: Installing Or Replacing A Hot-Swap Hard Disk Drive

    To maintain the EMI integrity and cooling of the server, install a new hot-swap hard disk drive as soon as you remove the failing one or the dummy tray. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 185 Before you begin, review the following hard disk drive installation rules: • Follow the order of the hard-disk-drive bays when installing a hard disk drive. See “Front view of the server” on page 16 to locate the hard-disk-drive bays in your server. •...
  • Page 186 2. Pull the handle and carefully slide the hot-swap hard disk drive or the dummy tray out of the front of the chassis. Figure 134. Removing the 3.5-inch hot-swap hard disk drive or dummy tray ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 187 Figure 135. Removing the 2.5-inch hot-swap hard disk drive or dummy tray 3. Touch the static-protective package that contains the new hot-swap hard disk drive to any unpainted surface on the outside of the server. Then, take the new hot-swap hard disk drive out of the package. Note: Do not touch the circuit board on the hard disk drive.

  • Page 188: Replacing The Hot-Swap Hard-Disk-Drive Backplane

    • “Replacing the backplane for server models with 2.5-inch hard-disk-drive bays” on page 181 Note: The hot-swap hard-disk-drive backplane is sensitive to ESD. Ensure that you read and understand “Handling static-sensitive devices” on page 88 first and carefully perform the operation. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 189 Replacing the backplane for server models with eight 3.5-inch hard-disk-drive bays Attention: Do not open your server or attempt any repair before reading and understanding “Safety information” on page iii and “Guidelines” on page 87. This topic provides instructions on how to replace the backplane for server models with eight 3.5-inch hard-disk-drive bays.
  • Page 190 Then, carefully press the new backplane straight down so that it is secured in place by the small retaining studs on the chassis. Figure 140. Installing the backplane for server models with eight 3.5-inch hard-disk-drive bays ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 191 11. Press the buttons to put the latches on the chassis to the closed position so that the latches secure the new backplane in place. Figure 141. Securing the backplane for server models with eight 3.5-inch hard-disk-drive bays 12. Reinstall all the hot-swap hard disk drives and dummy trays (if any) in the hard-disk-drive bays. See “Installing or replacing a hot-swap hard disk drive”...
  • Page 192 Then, carefully press the new backplane straight down so that it is secured in place by the small retaining studs on the chassis. Figure 143. Installing the backplane for server models with twelve 3.5-inch hard-disk-drive bays ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 193 10. Reinstall all the hot-swap hard disk drives and dummy trays (if any) in the hard-disk-drive bays. See “Installing or replacing a hot-swap hard disk drive” on page 172. 11. Refer to your note to connect the cables to the new backplane. 12.
  • Page 194 8. Touch the static-protective package that contains the new hot-swap hard-disk-drive backplane to any unpainted surface on the outside of the server. Then, remove the new backplane from the package. Note: Carefully handle the backplane by its edges. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 195: Replacing The Riser Card Assembly 1

    9. Note the orientation of the new backplane. Carefully press the new backplane straight down into the chassis so that it is secured in place by the tabs on the chassis and the three screw holes in the new backplane are aligned with the corresponding holes in the chassis. Then, install the screws to secure the new backplane in place.
  • Page 196 10. If necessary, refer to your note to reconnect any cables to the PCI Express cards on the new riser card assembly 1. You also can refer to “Connecting the cables” on page 48 for information about cable connections. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 197: Replacing The Riser Card Assembly 2

    11. Position the new riser card assembly 1 on the chassis and align it with the riser card assembly 1 slot on the system board and align the rear of it with the corresponding rail guides in the rear of the chassis. Then, carefully press the new riser card assembly 1 straight down into the chassis until it is fully seated.
  • Page 198 8. Remove the PCI Express cards (if any) from the old riser card assembly 2 and install them on the new one. See “Installing or removing an Ethernet card” on page 120. 9. If necessary, reconnect any cables to the PCI Express cards on the new riser card assembly 2. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 199: Replacing The Front Panel Board

    10. Position the new riser card assembly 2 on the chassis and align it with the riser card assembly 2 slot on the system board and align the rear of it with the corresponding rail guides in the rear of the chassis. Then, carefully press the new riser card assembly 2 straight down into the chassis until it is fully seated.
  • Page 200 7. Touch the static-protective package that contains the new front panel board to any unpainted surface on the outside of the server. Then, take the new front panel board out of the package. Note: Carefully handle the front panel board by its edges. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 201 8. Carefully position the new front panel board on the chassis so that the front controls, connectors, and LEDs are through the corresponding holes in the front bezel and the two screw holes in the new front panel board are aligned with the corresponding mounting studs on the chassis. Then, install the screws to secure the front panel board in place.
  • Page 202 13. Reinstall the left cage and then reconnect all cables. See “Removing and reinstalling the left cage” on page 99. 14. If you are instructed to return the old front panel board, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 203: Replacing The Diagnostic Module

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 206. Replacing the diagnostic module This topic provides instructions on how to replace the diagnostic module. For detailed information about the diagnostic module, see “Diagnostic module”...
  • Page 204 8. Slide the new diagnostic module into the chassis from the front until it snaps into position. Figure 155. Installing the diagnostic module for server models with eight 3.5-inch hard-disk-drive bays 9. Connect the diagnostic module cable to the rear of the new diagnostic module. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 205 10. If you are instructed to return the old diagnostic module, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 206: Replacing A System Fan

    Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Note: Depending on the model, your server might look slightly different from the illustrations in this topic. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 207 To replace a system fan, do the following: 1. Remove the server cover. See “Removing the server cover” on page 89. Note: The system fans are hot-swap and you can replace a failing system fan without turning off the server. 2.

  • Page 208: Replacing The Coin-Cell Battery

    If the coin-cell battery fails, the date, time, and configuration information, including passwords, are lost and an error message is displayed when you turn on the server. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 209 DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

  • Page 210: Replacing The System Board

    “Guidelines” on page 87. This topic provides instructions on how to replace the system board. Note: This procedure must be performed only by trained service personnel of Lenovo. CAUTION: Hazardous moving parts. Keep fingers and other body parts away.
  • Page 211 CAUTION: The heat sinks and microprocessors might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference.
  • Page 212 11. Remove the TMM Premium if one is installed. See “Removing the TMM Premium” on page 130. 12. Remove the TPM if one is installed. See “Removing the TPM” on page 133. 13. Remove the heat sinks. See “Installing or replacing a heat sink” on page 139. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 213 14. Disconnect all cables from the system board. Then, remove the ten screws that secure the system board following the recommended numerical sequence as shown. Figure 164. Removing the screws that secure the system board Chapter 6 Installing, removing, or replacing hardware...
  • Page 214 Figure 166. Installing the system board ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 215 18. Install the ten screws following the recommended numerical sequence as shown to secure the new system board on the chassis. Figure 167. Installing the screws to secure the system board 19. Remove the microprocessors from the old system board and install them on the new system board. See “Installing or replacing the microprocessor”...
  • Page 216 21. Install the heat sinks on the new system board. See “Installing or replacing a heat sink” on page 139. 22. Install the memory modules on the new system board. See “Installing a memory module” on page 104. ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 217 23. Note the orientation of the power supply cooling shroud and install it into the chassis by inserting the two small tabs on the bottom of the shroud into the corresponding holes in the power supply cage. Figure 170. Installing the power supply cooling shroud 24.

  • Page 218: Completing The Parts Replacement

    1. Start the Setup Utility program by pressing the F1 key, and then check the BIOS and BMC version. 2. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to download the latest version of firmware. Then, install the firmware to your server.
  • Page 219 2. Ensure that all internal cables are connected and routed correctly and secured by any cable clips or ties in the server. Keep cables clear of the hinges and sides of the chassis to avoid interference with reinstalling the cooling shroud and the server cover. The following illustration shows an example of the cable routing in the chassis with two backplanes for sixteen 2.5-inch hard disk drives.
  • Page 220 Instructions that comes with the server. 8. Reconnect external cables and power cords to the server. See “Rear view of the server” on page 29 to identify the connectors on the rear panel of the server. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 221: Updating The Server Configuration

    Attention: To avoid component damage, connect the power cords last. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 222 ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 223: Chapter 7. Troubleshooting And Diagnostics

    (some models). The various LEDs help you easily identify the system and device status and diagnose problems. For information about the LEDs, refer to the related topics in “Locations” on page 14. © Copyright Lenovo 2013, 2014...

  • Page 224: Using A Diagnostic Program

    • ThinkServer System Profile Collection Tool To use a diagnostic program, do the following: 1. Go to http://www.lenovo.com/drivers and follow the instructions on the Web page to locate a diagnostic program. 2. Download and unzip the diagnostic program package to get the diagnostic program package folder.

  • Page 225: Optical Drive Problems

    Symptom Action The ThinkServer EasyStartup DVD does not start. 1. Ensure that the server supports the ThinkServer EasyStartup program and has a bootable DVD drive installed or a bootable external DVD drive attached. 2. Ensure that you have set the optical drive with the ThinkServer EasyStartup DVD installed as the first startup device.

  • Page 226: Hard-Disk-Drive Problems

    5. Ensure that the hot-swap hard-disk-drive backplane is correctly seated. When it is correctly seated, the drive assemblies correctly connect to the backplane without bowing or causing movement of the backplane. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 227: Memory Module Problems

    Symptom Action 6. Ensure that the cable connection is correct. See “Connecting the cables” on page 48. 7. Reconnect the backplane power cable and repeat step 1 through step 4. 8. Reconnect the backplane signal cable and repeat step 1 through step 4. 9.

  • Page 228: Keyboard, Mouse, And Usb Device Problems

    • The device drivers are installed correctly. • The USB controller is enabled in the Setup Utility program. See “Using the Setup Utility program” on page 65. 2. Restart the server. 3. Replace the USB device. ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 229: Chapter 8. Getting Information, Help, And Service

    Using the documentation Information about your Lenovo system and installed software, if any, or optional devices is available in the documentation that comes with the product. The documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the documentation DVD provided with your server.

  • Page 230: Help And Service

    • Check the power buttons to ensure that the system and optional devices are turned on. • Use the troubleshooting information in your system documentation on the documentation DVD that comes with your product. • Check for the updated information, new device drivers, and hints and tips on the Lenovo Support Web site at: http://www.lenovo.com/support If possible, be at your product when you call.

  • Page 231: Using Other Services

    Service availability and service names might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 232 ThinkServer RD440 User Guide and Hardware Maintenance Manual...

  • Page 233: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 234: Trademarks

    Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...

  • Page 235: Battery Return Program

    The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal or batteries outside the United States, go to http://www.lenovo.com/recycling or contact your local waste disposal facility. Battery recycling information for the United States and Canada Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU).

  • Page 236: Particulate Contamination

    If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server, Lenovo may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.

  • Page 237: European Union Rohs

    European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
  • Page 238 This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 239: Eurasian Compliance Mark

    Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
  • Page 240 For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your servers have been used: •...

  • Page 241: Index

    RAID array completing the replacement features CRU identification ThinkServer EasyStartup program firmware updating flashing devices, handling static-sensitive the BIOS diagnostic module front bezel locations reinstalling replacing removing diagnostic panel front panel © Copyright Lenovo 2013, 2014...
  • Page 242 DIMM Lenovo ThinkServer Energy Manager memory module software installing locations DIMM LSI Software RAID Configuration Utility program Ethernet card interface expander card starting hardware ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 243 LEDs hot-swap hard disk drive locations hot-swap hard-disk-drive backplane precautions hot-swap redundant power supply © Copyright Lenovo 2013, 2014...
  • Page 244 149, 154 installing specifications replacing starting ThinkServer Smart Grid Technology LSI Software RAID Configuration Utility program software Setup Utility program ThinkServer Web address ThinkServer EasyStartup program TMM Premium startup device installing ThinkServer RD440 User Guide and Hardware Maintenance Manual...
  • Page 245 EasyUpdate Firmware Updater program passwords Setup Utility program ThinkServer EasyStartup program video subsystem features viewing information Setup Utility program virtual drive initializing Web site compatible options working inside the server with the power on guidelines © Copyright Lenovo 2013, 2014...
  • Page 246 ThinkServer RD440 User Guide and Hardware Maintenance Manual...

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