Culligan SILVER SERIES Service Manual

Automatic water conditioner models from 2000

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Owner's manual (29 pages)

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Page 1 Cat. No. 01882344 Rev. A 3/8/01 DCO #2175 Service Manual CULLIGAN SILVER SERIES ™ AND GOLD SERIES ™ AUTOMATIC WATER CONDITIONER MODELS FROM 2000 ©2001 Culligan International Company Printed in USA...
Page 2 Culligan dealer employs trained service and maintenance personnel who are experienced in the installation, function and repair of Culligan equipment. This publication is written specifically for these individuals and is intended for their use. We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by consulting with your Culligan dealer.
Page 3: Table Of Contents
Service Manual CULLIGAN SILVER SERIES ™ AND GOLD SERIES ™ AUTOMATIC WATER CONDITIONER MODELS FROM 2000 Table of Contents Page Introduction ............... 2 Specifications ............3 Familiarization ............5 Programming ............14 Manual Cycling ............16 Service Check ............17 Parts Replacement Guide ........
Page 4: Introduction
This publication is based on information available when approved for printing. Continuing design refinement could cause changes that may not be included in this publication. * Verified using hardness surrogate per ANSI/NSF Standard 44. CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS...
Page 5: Specifications
Specifications Culligan Silver Series Water Conditioners with Time Clock, Aqua-Sensor Device or Soft-Minder Meter ™ ® ® 9” Model 12” Model Control Valve 5-cycle, Reinforced Thermoplastic 5-cycle, Reinforced Thermoplastic Overall Conditioner Height 51 in 51 in 1 295 mm 1 295 mm...
Page 6 3 Measured from top of underbedding to top surface of tank threads. 4 Backwash at 120 psi (830 kPa). 5 10 minute backwash, 4 lb (1.8 kg) 9” model or 6 lb (2.7 kg) 12” model salt dosage. CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™...
Page 7: Familiarization
CIRCUIT BOARD The AccuSoft microprocessor circuit board controls every function of the Culligan Silver Series and Gold Series ™ water softeners. This board has several unique features which allow it to perform a variety of functions. Familiarization of the board is essential for a thorough understanding of the softener.
Page 8 Minder connection is located in the upper left side of the board. Just below the meter connection is a connection marked 'BATT', which is for the optional battery back-up. All terminals are clearly marked to ease installation. FIG. 2 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™ ™...
Page 9 NOTICE: Dip switch #3 needs to be in the "ON" position for the meter to correctly count gallons. TIME CLOCK OPERATION When the microprocessor is set-up as a time clock unit, the Culligan Silver Series and Gold Series control will ™...
Page 10: Capacity And Salt Settings
24-5/8 62.5 22-5/8 57.5 18-1/2 16-1/2 45,400 — — 19-1/2 49.5 17-1/2 44.5 45,500 — — 27-3/8 69.5 25-3/8 64.5 20-1/2 52.1 18-1/2 46,100 — — 28-3/4 26-3/4 21-1/2 54.6 19-1/2 49.5 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS...
Page 11 3. Treated Water Volume Set Point Calculate the treated water volume set point using the following information: • Softening capacity — Grains (based upon salt dosage setting). • Compensated hardness of water supply — Grains Per Gallon • Estimated daily water usage — Gallons Per Day (refer to Table 5) TABLE 5 - Daily Water Usage Persons in Household Gallons Per Day...
Page 12 To have the display constantly lit, press the STATUS button until the number 10 icon is lit. Next, press the UP arrow. A “d” for disable will appear in the display. To have the display blank again , press the UP arrow. An “E” will appear in the display . CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS...
Page 13 FAILURE MODE The Culligan Silver Series and Gold Series control is equipped to detect a motor or piston which is locked in a frozen position. The AccuSoft circuit board will apply power to the motor for 30 seconds. If there is no change in the ™...
Page 14 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™ ™...
Page 15 FAMILIARIZATION...
Page 16: Programming
5 and 40 minutes by using the up and down arrows. A number “5” will appear at the bottom of the display while in this mode. Press to increase or to decrease CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™ ™...
Page 17 Press status again to display the Brine/Rinse Time in minutes. The settings can be adjusted using the up and down arrows (37-85 min for 9”, 35-89 min for 12”). A number “6” will appear at the bottom of the display while in this mode. Press to increase or to decrease...
Page 18: Manual Cycling
Press the up arrow. An 'H' will appear in the display. The unit is in the HOME position. The 'REGEN' enunciator is no longer blinking. An 'H 20' will appear on the Aqua-Sensor® models. Press the status key. Time-of-Day appears in the display. CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™...
Page 19: Service Check
Service Check The service check mode allows one to view the instantaneous flow rate, the days since the last regeneration, the total number of regenerations, the regenerations in the past fourteen days, and the gallons remaining. To enter the service check mode, follow these steps: Press the status key to move past steps 1-10 until the display is blank.
Page 20: Parts Replacement Guide
CAUTION: The wire connectors must be connected to the circuit board properly. The wires must exit the plug-in connector opposite of the raised white base of the circuit board connector. FIG. 4 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™...
Page 21: Drive Motor Assembly
Refer to Figure 5 for assembly and disassembly of the various valve components listed below. DRIVE MOTOR ASSEMBLY Remove the drive motor cam switches by removing the one screw holding the switches to the motor Remove the E-ring holding the drive motor cam to the camshaft with a flat tip screwdriver. Lift the cam off the shaft.
Page 22 NOTICE: The eductor piston & sleeve assemblies are unique to the softener, filter, and Super S controls. Refer to the parts list to ensure that the proper assembly is used. CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™...
Page 23: Eductor Assembly
EDUCTOR ASSEMBLY Refer to Figure 7 and the following instructions for replacement of the eductor: Remove the three screws and the eductor plate Remove the eductor screen by lifting it from the eductor body. Remove the eductor body by grasping one of the projections with the pliers and gently pulling upward. Reverse the procedure to reassemble.
Page 24: Board Diagnostics
DIP SWITCH 3 "2222" DIP SWITCH 4 "3333" DIP SWITCH 5 "4444" DIP SWITCH 6 "5555" DIP SWITCH 7 "6666" DIP SWITCH 8 "7777" DIP SWITCH 9 "8888" DIP SWITCH 10 "9999" CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™ ™...
Page 25: Household Aqua-Sensor Sensing Device Troubleshooting Guide
Household Aqua-Sensor Sensing Device ® Troubleshooting Guide The following procedure will help you diagnose problems in units equipped with Aqua-Sensor sensing device. Because many “sensor problems” are actually regeneration problems, it contains a combination of sensor diagnostics and routine control valve and brine system checks. Refer to the Troubleshooting Flow chart on page 25 for the recommended sequence.
Page 26 Backwash the unit for 2 – 3 minutes after installing the probe to eliminate any air pockets in the unit. Check the unit for regeneration function (salt dosage, brine draw, rinse and refill) CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™...
Page 27: Aqua-Sensor Troubleshooting Flowchart
AQUA-SENSOR TROUBLESHOOTING FLOWCHART ® Problem: Regenerates Never Nightly Regenerates Diagnostics Sequence: Check water usage: Is there salt in higher than expected? the brine tank? Gen 3: Check step 6. Does the unit draw The default setting is 71 brine properly? minutes.
Page 28: Troubleshooting Guide
Iron or Hardness bleed in C. Eductor screen or nozzle plugged C. Clean or replace eductor nozzle softener and/or screen CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™ ™...
Page 29 PROBLEM CAUSE SOLUTION 5. Hard water to service (cont.) D. Incorrect programming (Salt D. Refer to the 'Programming' section dosage too low for influent and verify that settings are correct hardness) E. Insufficient water flowing to salt E. Verify that refill settings are storage tank correct and clean the refill flow restrictor...
Page 30 B. Increase line pressure to a brine draw time minimum of 20 psi (140 kPa) C. Too much brine in the storage C. Refer to problems 9 & 10 tank CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™ ™...
Page 31: Wiring Diagram
Wiring Diagram WIRING DIAGRAM...
Page 32: A" Dimension Charts/Refill Rates
This will help to eliminate confusion at a future date. NOTICE: When using the 0.80 gpm flow control, shift the #5 dip switch to the ON position. This enables the fast refill mode for the softener. FIG. 8 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™...
Page 33 TABLE 11 - Brine Valve "A" Dimension REFILL TIME (MIN) BRINE TANK “A” DIMENSION POUND STANDARD FAST 160 LB 250 LB 375 LB SALT (0.45 gpm) (0.80 gpm) (13") (16") (18") 2.23 1.30 5-1/4 4-1/2 3.08 1.73 7-3/4 6-5/8 5-1/2 3.83 2.17 9-1/2...
Page 34: Flow Rate And Drain Line Charts
Flow Rate and Drain Line Charts CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS...
Page 35 FLOW RATE AND DRAIN LINE CHARTS...
Page 36: Flow Charts
Flow Charts CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™ ™...
Page 37 FLOW CHARTS...
Page 38 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™ ™...
Page 39 FLOW CHARTS...
Page 40 CULLIGAN SILVER SERIES AND GOLD SERIES WATER SOFTENERS ™ ™...

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Culligan gold series