Hive Active Heating Installation Manual
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Hive Active Heating Installation Manual

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See also: User Manual , Installation Manual
Installation Guide for
Hive Active Heating™

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Summary of Contents for Hive Active Heating

  • Page 1 Installation Guide for Hive Active Heating™...

  • Page 2: Important Note

    Important note: Technical Support If you need to contact Hive’s Installation should only Technical Support team during ever be carried out by the installation, you can do so a qualified engineer. on 0800 980 8614.

  • Page 3: Quick Installation

    For a quick installation, follow the steps in order We recommend that you install Hive Active Heating™ in the order shown in the diagram below. This is the simplest route and should ensure a quick and efficient setup. Install the hub...
  • Page 4 1 – The hub Before starting, confirm that the household’s broadband is working, that the broadband router has a spare network port and that there is a spare power socket nearby. Then connect the hub as follows: Firstly connect the hub to the household’...

  • Page 5: Hub Lights

    Installation and start-up. The hub Do not disconnect the hub. If flashing multi-coloured is attempting to connect to the continues after 5 minutes, contact Technical Hive servers and update itself. Support to confirm that it has connected. Amber Flashing Installation. The hub is actively...

  • Page 6: Installing The Correct Receiver

    BS7671 (IEE Wiring Regulations), Part ‘P’ of the Building Regulations and any relevant Technical Operational Procedures. Dual channel The Hive receiver is double insulated so doesn’t receiver need an earth connection. You’ll find a tether on the for conventional backplate to secure an earth wire if needed.
  • Page 7 2a – Installing the receiver You should fit the receiver in a convenient location close to the boiler or central heating system. Make sure it’s at least 30cm away from large metal objects, such as a boiler or hot water cylinder, to avoid interference with radio signals.

  • Page 8: Single/Dual Channel Receiver Wiring

    2b – Single channel receiver wiring 2b – Dual channel receiver wiring N: Permanent neutral N: Permanent neutral L: Permanent live L: Permanent live 1: Common 1: Hot water off (NC) 2: Heating off (NC) 2: Heating off (NC) 3: Heating on (NO) 3: Hot water on (NO) 4: (unused) 4: Heating on (NO)

  • Page 9: Testing The Boiler

    Restore power to the central heating backplate, remove it completely and wire in the system - the receiver’s status light should Hive receiver in its place. If needed, you can use flash amber. This means it’s ready to a stand-off (SLS1, supplied separately) to create connect to the hub and thermostat.

  • Page 10: Gravity-Fed And Part-Pumped Systems

    Gravity-fed and part-pumped systems Stand-alone installation Gravity-fed and part-pumped systems are wired For Hive Active Heating™ a hub, a receiver and a differently to standard boilers. With these, the thermostat are installed together. Where this hot water relay switches on the boiler, whilst the...

  • Page 11: Switching In And Out Of Stand-Alone Mode

    Switching in and out of stand-alone mode Activate stand-alone mode as follows: Remove the batteries from the Hive thermostat. Switch off the power to the boiler and receiver. Wait at least 5 seconds, then turn the boiler and receiver back on.

  • Page 12: Receiver Lights

    Commands queued. The See ‘Central heating’. receiver has received 2 or more commands to switch the boiler on or off within 1 minute. Status Green Solid Normal operation. The receiver is connected to the rest of the Hive system and operating normally.
  • Page 13 Blue Solid The system is in gravity-fed See gravity-fed mode section of this manual. mode and is connected to the rest of the Hive system. Status Amber Flashing Installation. The receiver is The light switches to solid amber when the...
  • Page 14 3 – The thermostat To make accurate temperature readings the thermostat needs a free flow of air, so make sure it’ s installed in an area not covered by curtains or similar objects. The thermostat must not be installed in the same room as a radiator that’ s controlled by a thermostatic radiator valve (TRV).
  • Page 15 3b – Wall mounting the thermostat 3c – Confirming the hub is ready to connect Before inserting the batteries into the thermostat, check the hub is flashing amber – this means it’s ready to connect. If it is displaying a solid amber light, simply turn it off then on, and then switch the receiver and boiler off and then on again too.
  • Page 16 3d - Inserting the batteries Make sure that you are standing where the thermostat will be installed before proceeding to insert the batteries.The battery compartment is located at the back of the thermostat and is only accessible when the front panel is removed from the backplate. The thermostat display will show Insert ‘FIND’...
  • Page 17 Replacing an existing thermostat 3e – Final steps If you’re replacing an existing wired Installation is almost complete. thermostat, be sure to first make the All that’s left to do is: wires safe by disconnecting and looping Slide the thermostat down onto out the wired thermostat in the wiring the backplate.
  • Page 18 4 – Online account setup Hive Active Heating™ is now installed and ready to be registered. There are two ways to complete online setup: Set up using a web browser Go to hivehome.com Log in using the account details supplied in the order confirmation email.
  • Page 19 Hive Active Heating™ is up and running. Heating and hot water can now be controlled from work, the pub or the comfort of a sofa. The User Guide (tucked into the back of the thermostat) contains information on using the system and there is hivehome.com...
  • Page 20 HIVE and the Hive logo are trademarks of GB Gas Holdings Ltd. Registered in England and Wales No. 03186121. British Gas is the trading name of British Gas Trading Limited, a Centrica company. Registered in England and Wales No. 3078711. The registered office...

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