8. Remote Scan
Cannot Acquire Document
Problem Description:
Cannot acquire a document using the Remote Scan driver.
Corrective Action:
If the equipment is not ready for the Remote Scan operation, it cannot acquire docu-
ment using the Remote Scan driver. Please check the status of the equipment. When
the equipment shows the following status, the Remote Scan operation cannot be per-
formed.
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When the equipment is in the sleep mode.
When the equipment is warming up.
When the paper jam occurs in the equipment.
When the serviceman call occurs in the equipment.
When copying or scanning is performed in the equipment.
When any cover is open.
When the document feeder cover is open and the original is set in the document
feeder.
Scanning Guide — Remote Scan Driver Errors