Thrane&Thrane EXPLORER 700 User Manual
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Thrane&Thrane EXPLORER 700 User Manual

Inmarsat
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  • Page 1 ®...
  • Page 2 ® EXPLORER Document number: 98-122988-H Release date: 17 March 2011 Disclaimer Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies.

  • Page 3: Safety Summary

    Use of non approved batteries may result in explosion, fire, electrical shock or injury. Observe Marked Areas Under extreme heat conditions do not touch areas of the EXPLORER 700 that are marked with this symbol, as it may result in injury. 98-122988-H...

  • Page 4: Antenna Safety Instructions

    Antenna Safety Instructions FCC Radiation Exposure statement Transceiver Unit (when separated from the Antenna Unit): This equipment complies with FCC radiation exposure limits for an uncontrolled environment. This equipment should be installed and operated at a distance greater than 20 centimeters (8 inches) between the Transceiver Unit, yourself or any bystander to comply with the Radiation Exposure Requirements.
  • Page 5 This manual is a user manual for the EXPLORER 700. The readers of the manual include anyone who is using or intends to use the EXPLORER 700. No specific skills are required to operate the EXPLORER 700. However, it is important that you observe all safety requirements listed in the beginning of this manual, and operate the EXPLORER 700 according to the guidelines in this manual.
  • Page 6 Chapter : COURIER is used for the following purposes: • To indicate text appearing in the display, or to indicate low level commands. Example: “the Main screen shows READY”. 98-122988-H...

  • Page 7: Table Of Contents

    Antenna Safety Instructions .................. iv About the Manual ....................v Chapter 1 Introduction Welcome ........................1 Features and interfaces of the EXPLORER 700 ............3 Your EXPLORER 700 terminal ................5 The Inmarsat BGAN system ...................8 The BGAN services ....................9 Services and communication interfaces ..............11...
  • Page 8 Connecting a Bluetooth handset ................58 Entering the SIM PIN using a phone ..............59 Making or receiving a phone call with the EXPLORER 700 ........60 Making a call to the EXPLORER 700 ..............61 Local numbers and special functions ..............61 Sending or receiving a fax message ..............
  • Page 9 Using the phone book ..................91 General usage ......................91 Editing phone book entries .................. 92 Viewing and editing the mobile numbers of the EXPLORER 700 ......93 Using the Call log ....................94 Information on total usage .................. 94 Exporting the call log ................... 95 Viewing the lists of calls ..................
  • Page 10 Table of Contents Enabling/disabling interfaces ................106 Description of data settings ................106 Configuring the USB interface ................108 Configuring the LAN interface ................110 Configuring the WLAN interface ................115 Configuring the Bluetooth interface ..............119 Pairing Bluetooth devices from the web interface ..........121 Configuring the Phone/Fax settings ..............
  • Page 11 Table of Contents Troubleshooting guide ..................162 Status signaling ....................171 Alarm messages ....................171 Log files ......................179 Appendix A Technical specifications General specifications ..................180 Battery ........................181 Power input ......................182 SIM interface ......................182 Phone/Fax interface, 2-port ................183 ISDN interface, 2-port ..................184 LAN interface, 2-port ..................185 USB interface .....................186 WLAN Access Point .....................

  • Page 12: Chapter 1 Introduction

    It supports Inmarsat's BGAN X-stream at +384 kbps for applications demanding outstanding performance. The EXPLORER 700 is a portable unit designed to withstand severe environmental conditions such as humidity, dust, extreme weather and changing temperatures. With the detachable antenna, it is ideally suited for temporary camps or semi fixed installations.
  • Page 13 Chapter 1: Introduction The EXPLORER 700 provides access to the highest bandwidth available on the BGAN network – up to 492 kbps. The system offers multi-user as well as single-user functionality, making it a flexible solution for a variety of applications.

  • Page 14: Features And Interfaces Of The Explorer 700

    Built-in PBX managing voice communication  Remote management and remote access  Multi-lingual user interface (English, French, German, Russian, Spanish, Chinese)  CE, FCC and GMPCS certified 1. Check the EXPLORER 700 Transceiver product label. 403732A-WOW has no WLAN interface. 98-122988-H...
  • Page 15 Chapter 1: Introduction Overview of interfaces The EXPLORER 700 provides a number of interfaces for connection of various types of computers, fax devices and phones. The EXPLORER 700 Transceiver 403732A-WOW has no WLAN interface. Note Using the interfaces on page 51 describes how to use each of the available interfaces.

  • Page 16: Your Explorer 700 Terminal

    Transport Lock BGAN Antenna Compass Display and Keypad Connector Panel Battery Display and keypad The EXPLORER 700 has a display and a keypad for displaying status and for setting up the EXPLORER 700. Message Power indicator indicator Power Button Display...
  • Page 17 Chapter 1: Introduction Light indicators The EXPLORER 700 has two light indicators next to the display: a green power indicator and a red message indicator. Green Power indicator to the left of the display: Behavior of green indicator Meaning Short flash every 2 seconds The EXPLORER 700 is on.
  • Page 18 Module) card used for the EXPLORER 700 is a standard SIM card, which is acquired from the Airtime Provider. The EXPLORER 700 requires a SIM card to go online and to access its settings. Without a SIM card you can only see the main screen of the display showing battery status etc. Using the web...

  • Page 19: The Inmarsat Bgan System

    SIM card. Upload of software, however, requires an Administrator user name and password. SIM lock The supplier may SIM lock the EXPLORER 700 to a specific provider. For further information, contact your supplier. The Inmarsat BGAN system What is BGAN? The Broadband Global Area Network (BGAN) is a mobile satellite service that offers high-speed data up to 492 kbps and voice telephony.

  • Page 20: The Bgan Services

    A complete BGAN system may include the EXPLORER 700 with connected peripherals, the BGAN satellite, and the Satellite Access Station (SAS). The satellites are the connection between your EXPLORER 700 and the SAS, which is the gateway to the worldwide networks (Internet, telephone network, cellular network, etc.).
  • Page 21 Chapter 1: Introduction Packet data service The BGAN network supports different classes of data connection to the Internet. • Using a Standard data connection, several users can share the data connection simultaneously. This type of connection is ideal for e-mail, file transfer, and Internet and intranet access.

  • Page 22: Services And Communication Interfaces

    Data single- user Computer Computer Computer Computer Computer View via web via web via web via web with ISDN only interface interface interface interface modem via interface a. Note that the EXPLORER 700 Transceiver 403732A-WOW has no WLAN interface. 98-122988-H...

  • Page 23: Chapter 2 Getting Started

    SIM card, and • how to start up the EXPLORER 700 and make the first call or data session. Note that the EXPLORER 700 with Transceiver part number 403732A-WOW does not have Note a WLAN interface.
  • Page 24 Chapter 2: Getting started Opening the transport latch The EXPLORER 700 has a transport latch, securing the transceiver and antenna during transport. Open the latch as shown. 2. Flip up the antenna module. You can now access the keypad and connectors on the EXPLORER 700.
  • Page 25 After detaching the antenna connect an antenna cable between the antenna and the EXPLORER 700 as described in Connecting the antenna on page 20. If you start up the system before you connect the antenna, the system will not be fully Note functional until the terminal has rebooted.
  • Page 26 The EXPLORER 700 is delivered with the battery separated from the terminal. If the battery is already inserted, remove it as described in Removing the battery on page 17. There are two SIM slots in the EXPLORER 700, marked USIM #1 and USIM #2. USIM #2 is reserved for future use.
  • Page 27 The EXPLORER 700 can be used during the discharging process, but the remaining battery capacity may not be displayed correctly.
  • Page 28 Chapter 2: Getting started Removing the battery To remove the battery, do as follows: If the transceiver and antenna are attached, open the transport latch and flip up the antenna module. Then gently lift the transceiver out of the antenna frame. 2.
  • Page 29 Chapter 2: Getting started Removing the SIM card To remove the SIM card, first remove the battery as described in Removing the battery on page 17. When the SIM card is removed, you cannot use the display menu system nor make calls Note or start data sessions.

  • Page 30: Placing The Explorer 700

    Otherwise you may accidently move the antenna when you connect the cables. The connector panel is placed on the side of the EXPLORER 700 and has the following connectors: • 1 DC power input connector for connection to 10-32 V DC.

  • Page 31: Connecting The Antenna

    Connecting the antenna Before connecting the antenna You can use the EXPLORER 700 with the antenna attached to the transceiver, or you can detach the antenna from the transceiver and use it as a separate antenna unit. If you are using the antenna attached to the transceiver, use the short antenna cable to connect antenna and transceiver.
  • Page 32 You can connect the DC input to power without the battery inserted. Note, however, that if you are connecting a solar panel, the battery must be inserted. If the battery is inserted when you apply power to the EXPLORER 700, the battery is automatically recharged.

  • Page 33: Powering The Explorer 700

    The default behavior of the EXPLORER 700 is to power up automatically when you connect the power cable. If you wish, you can change this power up mode, so that the EXPLORER 700 is only powered if the Power button is pressed.

  • Page 34: Options For The Start-Up Procedure

    The numbers on the drawing refer to the different start-up options described in the following sections. “Full” procedure (1) In this mode you have full access to the EXPLORER 700, that is you can use the menu system and communicate on the BGAN network. Do as follows: Power on 2.
  • Page 35 Chapter 2: Getting started “Off-line” procedure (2) In this mode you can use the menu system, but are not able to communicate on the BGAN network. Use this mode if you want to set up the terminal without going on-air. Do as follows: Power on 2.

  • Page 36: Entering The Sim Pin

    Entering the SIM PIN Overview You have to enter a PIN to use the EXPLORER 700, unless the use of PINs is disabled e.g. from the BGAN LaunchPad. The first time you are asked for a PIN, you can choose to cancel (press C). If you cancel, you are asked again after pointing is completed.

  • Page 37: Pointing The Antenna

    The next sections describe how to point the antenna for the best possible signal. Pointing data If the position of the satellite in relation to the EXPLORER 700 is known, you can use the compass to roughly point the antenna in the right direction. If you know the Azimuth and the Elevation, you can use this data to adjust the antenna.
  • Page 38 Required signal strength As a rule of thumb, the signal strength should typically be 45 dBHz or more for the EXPLORER 700 to be able to establish a call or data session. However, the required signal strength can vary depending on a number of factors, such as weather conditions and location.
  • Page 39 Chapter 2: Getting started If the antenna is placed in an open location with a wide view to the sky, the EXPLORER 700 will probably obtain the GPS fix automatically while you are pointing towards the BGAN satellite. However, if part of the view to the sky is blocked, and/or the Elevation is very low, it may sometimes be difficult for the GPS antenna to “see”...
  • Page 40 NO GPS. For further information, see the Troubleshooting Guide on page 163. • READY or DATA: READY means the EXPLORER 700 is registered on the network and is ready to go online. If you have already connected a computer, the display shows DATA instead of READY.

  • Page 41: Using A Fixed Explorer 700 Antenna

    You only have to point the antenna once, when you mount it. Using a computer connected to the EXPLORER 700, you can set up the EXPLORER 700 to skip pointing at power up. Refer to Pointing at power up on page 103.

  • Page 42: Making The First Call

    + is the prefix used in front of the country code for international calls. • Mobile number: The mobile number of the EXPLORER 700 you are calling. The first part of the mobile number is always 870, which is the “country code” for the BGAN system. For information on your mobile numbers, refer to your airtime subscription.
  • Page 43 EXPLORER 700 (Phone/Fax, ISDN, WLAN or Bluetooth). To be able to receive a call with a Bluetooth handset, the handset must be paired with the EXPLORER 700. For information on how to pair Bluetooth devices, see Bluetooth pairing on page 33.

  • Page 44: Bluetooth Pairing

    The default Bluetooth name of the EXPLORER 700 is EXPLORER 700. If there is more than one EXPLORER 700 in the list, you can use the MAC address to locate the correct one. To see the MAC address of your EXPLORER 700, enter the display menu system and select PROPERTIES >...

  • Page 45: Making The First Data Connection (Lan)

    Chapter 2: Getting started Making the first data connection (LAN) Before connecting to the LAN interface For the LAN (Local Area Network) interface to work without any further setup, the computer must be set up to obtain an IP address and a DNS server address automatically. To check these settings on your computer, do as follows (For Windows®...
  • Page 46 The EXPLORER 700 acts a a server for the connected PC. 4. Start up and point the EXPLORER 700 as described earlier in this chapter. 5. Power on the computer. 6. When power up and pointing is completed, check the connection e.g. by starting your Internet Browser.

  • Page 47: Chapter 3 Using The Display And Keypad

    Chapter 3 Using the display and keypad This chapter describes how to use the built-in display menu system of the EXPLORER 700. It contains an overview of the entire menu system followed by a description of each menu. It also explains the symbols and messages that may appear in the display, and describes how to navigate using the keypad.
  • Page 48 For information on how to navigate in the menu system, see Navigating the display and keypad on page 40. Menu drawing The below drawing shows an overview of the menus in the display menu system of the EXPLORER 700. The EXPLORER 700 Transceiver 403732A-WOW has no WLAN interface. Note <message 1> Start up <message 2>...

  • Page 49: Display During Start-Up

    NO GPS. For further information, see the Troubleshooting Guide on page 163. • READY: The EXPLORER 700 is registered on the network and is ready to go online. If a computer is already connected, the display will show DATA instead of READY.

  • Page 50: Display Symbols

    Read messages (shown next to the message in the message list) ISDN interface is on. WLAN interface is on The current connection on the BGAN network is not ciphered. Do not transmit data that requires ciphering. a. Note that the EXPLORER 700 Transceiver 403732A-WOW has no WLAN interface. 98-122988-H...

  • Page 51: Navigating The Display And Keypad

    To activate/deactivate Stealth mode, Press C+OK. When stealth mode is activated, the display shows STEALTH ACTIVATED for a moment; then all lights and sounds are turned off. For Stealth mode to be available, it must be enabled in the EXPLORER 700. Refer to Note Enabling or disabling stealth mode on page 45.

  • Page 52: The Menus

    Chapter 3: Using the display and keypad Display text When you have not entered the menu system, the Main screen shows the currently most important information. Refer to Dynamic information in the display on page 49. CANCEL in the left side of the display means: Press C to cancel the current operation. OK in the right side of the display means: Press OK to accept the current operation.

  • Page 53: Connect Menu

    Starting or stopping a Standard data session When the primary profile selected for the LAN interface uses Standard data, the default behavior of the EXPLORER 700 is to start Standard data automatically as soon as the EXPLORER 700 is online and the LAN cable is connected.

  • Page 54: Calls Menu

    Chapter 3: Using the display and keypad For information on how to set up the LAN interface, see Configuring the LAN interface on page 110. 3. Select START or STOP and confirm. Calls menu To see a list of calls and data sessions, do as follows: Select CALLS.
  • Page 55 • SET LEVEL: to set the contrast manually (1 to 7). Turning audio indicators on or off The EXPLORER 700 has audio indicators to indicate an event. You can turn each of these audio indicators on or off. Select SETTINGS > AUDIO INDICATOR.
  • Page 56 You can use stealth mode when you do not want the terminal to be seen nor heard by others. When the EXPLORER 700 is in stealth mode, all lights and sounds are turned off. You can still use the EXPLORER 700, and the display text is readable.
  • Page 57 • AUTOMATIC: to have the EXPLORER 700 power on automatically when external power is applied. • MANUAL: to have the EXPLORER 700 power on only when the Power button is pressed. Selecting the language You can change the language in the display and the web interface as follows: Select SETTINGS >...

  • Page 58: Properties Menu

    Properties menu Viewing known Bluetooth devices You can view a list of the Bluetooth devices that are paired with the EXPLORER 700. For further information on pairing Bluetooth devices, see Pairing Bluetooth devices from the web interface on page 121.
  • Page 59 2. Select one of the following options: • IP ADDRESS to see the IP address of the EXPLORER 700. This IP address is used to access the web interface in the EXPLORER 700. The web interface is a built-in web server used to configure and set up the EXPLORER 700.

  • Page 60: Help Desk

    If the information is not available on the SIM card, you can use the built-in web interface of the EXPLORER 700 to store the help desk name and number. For further information, see Accessing the Help desk on page 155.
  • Page 61 Streaming data has the highest priority, then Circuit Switched calls and then Standard data. Within these categories, the oldest calls/data sessions have the highest priority. WARNING! When the EXPLORER 700 is pointed, stay clear of the antenna front! The antenna emits radio frequency energy, not only when a call or data session is in progress, but as soon as the antenna pointing is completed.

  • Page 62: Chapter 4 Using The Interfaces

    The display and keypad can be used for simple setup, but for enhanced use and for configuration of interfaces, you need to connect a computer (PC, laptop or similar). With a computer and a browser, you can use the built-in web interface of the EXPLORER 700 or the BGAN LaunchPad.

  • Page 63: Services And Interfaces

    LaunchPad, refer to the user guide provided with the LaunchPad. Services and interfaces A variety of services can be accessed from different interfaces on the EXPLORER 700. The following table shows which equipment and interfaces you can use to access the services listed in the left column.

  • Page 64: Enabling Or Disabling An Interface

    Chapter 4: Using the interfaces Enabling or disabling an interface Overview By default, all interfaces are enabled. However, you can disable the LAN interface, the ISDN interface, the WLAN interface (if fitted), the Bluetooth interface and/or the Phone/Fax interface in order to minimize the power consumption.

  • Page 65: Using A Phone Or Fax Machine

    3. At Outgoing calls, select Standard or 3.1 kHz Audio. Up to 7 Bluetooth devices can be paired with the EXPLORER 700. Remember to set the call type for each paired handset in the BLUETOOTH VOICE DEVICES list. Overriding the default outgoing call type To override the default setting for a specific outgoing call, do as follows: •...
  • Page 66 3. At Incoming Calls, check Standard or 3.1 kHz Audio or both. If the call type used for a call to the EXPLORER 700 is not selected here, the connected phone will not ring. For Bluetooth, remember to set the call type for each handset in the BLUETOOTH Note VOICE DEVICES list.

  • Page 67: Connecting An Analog Phone Or A Fax Machine

    Phone/Fax connectors on the EXPLORER 700. 3. Power up the EXPLORER 700 and point the antenna as described in Pointing the antenna on page 26. 4. Check the connection by making a phone call or sending a fax.

  • Page 68: Connecting An Isdn Phone Or A G4 Fax Machine

    Important careful not to connect to the wrong interface. 3. Power up the EXPLORER 700 and point the antenna as described in Pointing the antenna on page 26. 4. Check the connection by making a phone call or sending a fax.

  • Page 69: Connecting A Bluetooth Handset

    Connecting a Bluetooth handset Before connecting a Bluetooth handset To use a Bluetooth handset with the EXPLORER 700, you first have to pair the two devices. For information on pairing devices, see Bluetooth pairing on page 33. The Bluetooth handset must be placed within a maximum distance of 100 m from the EXPLORER 700.

  • Page 70: Entering The Sim Pin Using A Phone

    Entering the SIM PIN using a phone Entering the PIN If you have a phone connected to the EXPLORER 700, you can use it to enter the PIN at start up, as an alternative to the keypad. Do as follows: Dial the PIN the same way you would dial a phone number: •...

  • Page 71: Making Or Receiving A Phone Call With The Explorer 700

    Refer to Selecting the incoming call type on page 55. Information of missed calls is stored in the call log of the EXPLORER 700. You can view the call log with the display menu system or the web interface. See Calls menu on page 43 or Viewing the lists of calls on page 95.

  • Page 72: Making A Call To The Explorer 700

    There are two Voice numbers, one for 3.1 kHz Audio and one for Standard Voice. Note Local numbers and special functions Overview There are a number of local numbers and dialing functions available in the EXPLORER 700. The following list shows the allocated special-purpose numbers for the EXPLORER 700. Number Function 0 * followed by # or off-hook key Redial last called number on this interface.
  • Page 73 0900 followed by # or off-hook key Local call broadcast to all handsets. Apart from the numbers above, the EXPLORER 700 uses the following dialing prefixes: • 1* before the phone number will force the connection to use Standard Voice.
  • Page 74 Chapter 4: Using the interfaces Handling waiting calls During a call, if a second party tries to call you, you may hear a Call Waiting indication. The Call Waiting indication is two beeps and a pause of 3 seconds, then two beeps again etc. If no action is taken, the waiting call is released after a time out period.
  • Page 75 Chapter 4: Using the interfaces Holding a call The functions listed below are for analog 2-wire phones. ISDN phones or IP handsets Note normally have other methods/keys for the same functions. Refer to the documentation for your phone/handset. If you are using an analog phone, it must have an R key to be able to use these functions.

  • Page 76: Sending Or Receiving A Fax Message

    Overriding the default outgoing call type on page 54. Receiving a fax message A G3 fax machine connected to the EXPLORER 700 can only receive a fax with 3.1 kHz Audio. Refer to Selecting the incoming call type on page 55.

  • Page 77: Using A Sip Enabled Ip Phone

    WLAN connection has been established. If your WLAN is encrypted check with your system administrator how to proceed to access the encrypted WLAN network. 2. Connect to the SIP server of the EXPLORER 700. See the user manual of your IP phone for guidelines how to establish a connection to a SIP server.
  • Page 78 Connect the Ethernet cable from the Thrane IP Handset (wired) to a PoE Injector. 2. Connect the PoE Injector to one of the LAN connectors at the EXPLORER 700. For further information on configuration and setup see the user manual for the Thrane IP Handset (98-126059).

  • Page 79: Using A Computer

    Internet, e-mail, file transfer, VPN etc. Choosing an interface for data connection The EXPLORER 700 has five types of interface for data connection: LAN, USB, ISDN, WLAN and Bluetooth. The following table shows some characteristics of each interface, to help you choose the right interface for your application.

  • Page 80: Standard Or Streaming Data

    Streaming profile for the LAN interface. To start or stop a Streaming session on the LAN interface, do as follows: To access the web interface open your browser and enter the IP address of the EXPLORER 700. The default IP address is 192.168.0.1.

  • Page 81: Using The Lan Interface

    Using the LAN interface Before connecting to the LAN interface The LAN interface on the EXPLORER 700 comprises two connectors. If more than one LAN or WLAN user is connected to the EXPLORER 700, the terminal should be in Router mode. Refer to Configuring the LAN interface on page 110.
  • Page 82 4. Check the connection, e.g. by starting your Internet Browser. If connection fails, check that the interface is enabled in the EXPLORER 700. If the LAN icon is not present in the display Main screen and in the Dashboard in the web interface, the interface is disabled.

  • Page 83: Using The Wlan Interface

    403732A). Before connecting The computer should be placed within a maximum distance of 100 m from the EXPLORER 700. Note that this is the maximum distance in open air; the actual maximum distance may be shorter, depending on the environment. In an office environment, you should be able to establish a connection across the adjoining 2-3 rooms.

  • Page 84: Using The Usb Interface

    186. First-time setup of USB If it is the first time you connect your computer to the EXPLORER 700 using the USB interface, or you have exchanged the EXPLORER 700 with another EXPLORER 700, you must install a driver as follows: Power up your computer.
  • Page 85 USB connector on the EXPLORER 700. 4. Power up the EXPLORER 700 and point the antenna as described in Getting started on page 12. 5. To enable communication on the USB interface, open your dial-up connection as described in the following steps.
  • Page 86 Chapter 4: Using the interfaces Using 64 kbps UDI (ISDN) through the USB interface You can communicate using ISDN through the USB interface of the EXPLORER 700, provided that your Internet Service Provider (ISP) supports Unrestricted Digital Information (UDI) and that it is included in your subscription.

  • Page 87: Using A Computer With Isdn

    5. Check the connection, e.g. by starting your Internet Browser. If connection fails, check that the interface is enabled in the EXPLORER 700. If the ISDN icon is not present in the display Main screen and in the Dashboard in the web interface, the interface is disabled.

  • Page 88: Using A Computer With Bluetooth

    For a list of supported Bluetooth profiles, see Bluetooth interface on page 188. The computer should be placed within a maximum distance of 100 m from the EXPLORER 700. Note that this is the maximum distance in open air; the actual maximum distance may be shorter, depending on the environment.

  • Page 89: Creating A Dial-Up Connection

    10. When you are asked for a phone number, type: *98# if you want a Standard data connection to the Internet and/or the web interface, or *99# if you are going to connect only to the web interface in the EXPLORER 700. 98-122988-H...
  • Page 90 Chapter 4: Using the interfaces To dial up using a specific profile, type *98*<CID>#. To find the <CID> number, access the web interface, select SETTINGS > USB (or Bluetooth) and locate the profile CIDs section at the bottom of the page. For further information, see Configuring the USB interface on page 108 or Configuring the Bluetooth interface on page 119.

  • Page 91: Additional Interfaces

    For specifications on the solar panel interface, refer to Solar panel interface on page 192. The EXPLORER 700 battery must be inserted when a solar panel is used. When the solar panel is connected, it will supply the power to charge the battery of the EXPLORER 700.

  • Page 92: Using The Explorer Bluetooth Handset Charger

    3. Connect the other end of the cable to your EXPLORER Bluetooth Handset. If the EXPLORER 700 is connected to power, the battery of the Bluetooth Handset is now recharged. 98-122988-H...

  • Page 93: Chapter 5 Using The Web Interface

    Internet, you must use a dial-up connection with the phone number set to *99#. For further information, see Creating a dial-up connection on page 78. 1. Note that the EXPLORER 700 Transceiver 403732A-WOW has no WLAN interface. 98-122988-H Introduction...
  • Page 94 Chapter 5: Using the web interface Browser settings If you are connecting your computer using the LAN interface, the Proxy server settings in your browser must be disabled before accessing the web interface. Most browsers support disabling of the Proxy server settings for one specific IP address, so you can disable Proxy server settings for the web interface only, if you wish.

  • Page 95: Accessing And Navigating The Web Interface

    3. Open your browser and enter the IP address of the EXPLORER 700. The default IP address is 192.168.0.1. If your EXPLORER 700 uses a different IP address, you can look it up by entering the display menu system of the EXPLORER 700 and selecting PROPERTIES >...
  • Page 96 List of alarms on page 172. Note that the alarm icon will remain in the icon bar as long as the cause of the alarm is still present. a. Note that the EXPLORER 700 Transceiver 403732A-WOW has no WLAN interface. Navigating the web interface •...

  • Page 97: Entering The Sim Pin In The Web Interface

    If you enter a wrong PIN 3 times you are asked for a PUK (PIN Unblocking Key). For further information, see Wrong PIN on page 26. If the PIN has already been entered in the EXPLORER 700, or the PIN is disabled e.g. from the BGAN LaunchPad, the web interface goes directly to the Dashboard at start-up.

  • Page 98: Using The Dashboard

    Chapter 5: Using the web interface Using the Dashboard Overview The Dashboard is used for control and inspection of ongoing communication and for viewing properties of the EXPLORER 700. 98-122988-H Using the Dashboard...

  • Page 99: Properties

    Software version. The version of the software embedded in the EXPLORER 700. • Local IP address. The local IP address of the EXPLORER 700. This is the IP address used to access the EXPLORER 700 from a device connected to the EXPLORER 700.
  • Page 100 Standard data from the Dashboard by clicking Start Standard or Stop Standard under PROFILES ON LAN at the bottom of the page. Alternatively you can use the display menu system of the EXPLORER 700. See Connect menu on page 42.

  • Page 101: Pointing Using Web Interface

    From the PROPERTIES section of the Dashboard, click the link Go to pointing mode. The Pointing page opens, and the EXPLORER 700 enters pointing mode. At this point the EXPLORER 700 may make a sound. This sound is used for pointing Note the antenna.

  • Page 102: Using The Phone Book

    Chapter 5: Using the web interface Using the phone book General usage Overview In the phone book you can: • Look up phone numbers. • Look up short dial numbers for easy dialing from a handset. • Modify or delete existing names and phone numbers, or add new names and phone numbers. Accessing the phone book To access the phone book, select PHONE BOOK from the left navigation pane.

  • Page 103: Editing Phone Book Entries

    The entry number in the phone book is the Short dial number. When making a call from the EXPLORER 700 you can use this number instead of dialing the entire phone number. Simply dial 00 <short dial> followed by # or off-hook key.

  • Page 104: Viewing And Editing The Mobile Numbers Of The Explorer 700

    Chapter 5: Using the web interface Viewing and editing the mobile numbers of the EXPLORER 700 To view the mobile numbers To view the mobile numbers of the terminal, select PHONE BOOK > Mobile numbers from the left navigation pane. The mobile numbers are the phone numbers to use when making a call to the terminal.

  • Page 105: Using The Call Log

    Chapter 5: Using the web interface Using the Call log If power to the system is interrupted, the information on the currently ongoing calls Note (connection time) and data sessions (transferred data) cannot be saved. This could mean that the airtime and bandwidth usage registered in the Call log will be inaccurate and there is a risk of being charged for more airtime than registered in the web interface.

  • Page 106: Exporting The Call Log

    Chapter 5: Using the web interface Exporting the call log You can export the call log file for archiving, surveillance or other tracking purposes. The call log holds information on all calls and data sessions since the call log was last cleared. For information on how to view the lists of calls and data sessions, see the next section.

  • Page 107: Handling Messages

    Handling messages Sending an SMS message from the EXPLORER 700 If the EXPLORER 700 is not online when you attempt to send a message, the Important message is moved to the Outbox in stead of the Sent folder. Messages in the Outbox are not automatically sent when the EXPLORER 700 goes online.

  • Page 108: Options For Messages In The Outbox

    100. 6. Click Send. If the EXPLORER 700 is online the message is now sent and moved to the Sent folder. Options for messages in the Outbox Messages in the Outbox are messages that have not been sent, e.g. because the EXPLORER 700 was not online when you attempted to send the messages.

  • Page 109: Sending An Sms Message To The Explorer 700

    Chapter 5: Using the web interface Sending an SMS message to the EXPLORER 700 You can send an SMS message to the EXPLORER 700 e.g. from a mobile phone, using one of the mobile subscriber numbers for voice. Dial +870 <Mobile number>...

  • Page 110: Options For New Sms Messages

    Chapter 5: Using the web interface Options for new SMS messages To see new messages, click MESSAGES from the left navigation pane. Besides viewing the new messages, you have a number of options for what to do with each message: •...

  • Page 111: Configuring Message Settings

    Note, however, that you can change the Delivery notification setting for an individual message. For further information, see Sending an SMS message from the EXPLORER 700 on page 96. Do as follows: Select MESSAGES > Message settings from the left navigation pane.
  • Page 112 Chapter 5: Using the web interface Viewing or changing SMS service center number The SMS service center number identifies the SMS service center used when sending and receiving SMS messages. The SMS service center number is stored on the SIM card. •...

  • Page 113: Setting Up The Explorer 700

    Accessing the EXPLORER 700 settings Select SETTINGS from the left navigation pane. The SETTINGS page contains the local settings of the EXPLORER 700. The screen on this page shows the SETTINGS page for an EXPLORER 700 with WLAN. The next sections describe these settings.

  • Page 114: Power Up Behavior

    Pointing at power up If the EXPLORER 700 is placed in a fixed position it may not be necessary to go through the pointing process every time the EXPLORER 700 is powered. You can set up the EXPLORER 700 to automatically establish a connection to the BGAN network, if you know that the signal strength is sufficient.

  • Page 115: Setting The Display Backlight And Contrast

    This setting is a default setting. When the EXPLORER 700 is in pointing mode, you can toggle pointing sound on/off for the current pointing process using  or on the keypad of the EXPLORER 700.

  • Page 116: Enabling Activation Of Stealth Mode

    Chapter 5: Using the web interface Enabling activation of stealth mode In Stealth mode, the EXPLORER 700 operates with no sounds nor lights. However, it is still possible to operate the EXPLORER 700 and the display text is, in most cases, readable.

  • Page 117: Setting Up The Interfaces

    APN (Access Point Name) The APN is used by the EXPLORER 700 user to establish the connection to the required external network. This means that the EXPLORER 700 must know the APN in order to be able to connect to the external network.
  • Page 118 If more than one LAN or WLAN user is connected to the EXPLORER 700, you must select Router mode to use the NAT of the EXPLORER 700.

  • Page 119: Configuring The Usb Interface

    Chapter 5: Using the web interface Configuring the USB interface The USB interface cannot be disabled; it is always enabled. Note For an explanation of each of the data settings, see Description of data settings on page 106. To configure the USB interface, do as follows: Select SETTINGS >...
  • Page 120 Chapter 5: Using the web interface Your terminal will then use the static IP address set up for your SIM card. Typing in a static IP address is currently not supported by the BGAN network. Note 3. Under IP Header compression, select Enabled or Disabled. For information on this setting, see Header compression on page 106.

  • Page 121: Configuring The Lan Interface

    Select SETTINGS > LAN. 2. Select whether the LAN interface should be Enabled or Disabled. 3. Under NAT mode, select whether the EXPLORER 700 should run in Router mode or in Modem mode. Router mode is recommended for most purposes.
  • Page 122 EXPLORER 700 uses the built-in NAT module for making the necessary address translations. • Select Modem mode if only one computer is connected to the LAN interface, and the EXPLORER 700 should act as a modem, or more than one computer is connected to the LAN interface using an external router.
  • Page 123 Chapter 5: Using the web interface 10. Select Automatic activation Enabled or Disabled. If the selected Primary profile is a Streaming profile, automatic activation cannot be Note enabled. Streaming profiles must always be activated manually from the Dashboard. For non-Streaming profiles: •...
  • Page 124 13. Click Apply. Port forwarding Port forwarding enables you to set up a server connected to the EXPLORER 700 while the terminal is in Router mode. Without port forwarding it would not be possible to contact the server from the Internet.
  • Page 125 On the equipment connected to the EXPLORER 700 terminal you must enter a few settings for your PPPoE connection. For example you need to set up which service to use and possibly a user name and password.

  • Page 126: Configuring The Wlan Interface

    The values for the new entry are now in the list. This means that the terminal can communicate with the destination IP address on the other side of the gateway. Configuring the WLAN interface The following sections do not apply only to EXPLORER 700 without WLAN (Transceiver Note 403732A-WOW).
  • Page 127 Chapter 5: Using the web interface The list below explains the country codes. Code Country Code Country Iceland Liechtenstein Taiwan Italy Canada Luxembourg Austria Netherlands Belgium Norway Switzerland Poland Germany Portugal Denmark Sweden Spain Japan Finland Israel France Singapore United Kingdom Korea Greece China...
  • Page 128 The SSID is a max. 32 character text identifying the wireless local area network. All wireless devices on a WLAN must use the same SSID in order to communicate with each other. The default SSID is EXPLORER 700. 8. Select the WLAN mode.
  • Page 129 Chapter 5: Using the web interface • None (no encryption is applied) • WEP-40/64 • WEP-104/128 • WPA-TKIP • WPA2-AES 10. Select Hexadecimal or Text next to Key type. The encryption key must normally be a hexadecimal code. However, if you are using WPA or WPA2 encryption you can choose to use a text string, which may be easier to memorize.

  • Page 130: Configuring The Bluetooth Interface

    Chapter 5: Using the web interface Configuring the Bluetooth interface For an explanation of each of the data settings, see Description of data settings on page 106. To configure the Bluetooth interface, do as follows: Select SETTINGS > Bluetooth. 2. Under BLUETOOTH VOICE DEVICES, set the call type for incoming and outgoing calls. All paired voice devices are listed with their local phone numbers.
  • Page 131 Chapter 5: Using the web interface 4. Under IP Header compression, select Enabled or Disabled. For information on Header Compression, see Header compression on page 106. 5. Under TCP/IP, select whether your computer uses a Dynamic IP address or a Static IP address. This is the IP address used externally on the satellite network.

  • Page 132: Pairing Bluetooth Devices From The Web Interface

    Otherwise, select Other. 5. Use the predefined Device name or type in a new name for your EXPLORER 700. The Device name is shown to other Bluetooth devices, if the EXPLORER 700 is configured to be shown (refer to step 7 below).
  • Page 133 This passkey is used by default when pairing devices with the EXPLORER 700. Next to Visibility, select Show or Hide. • If you select Show, the device name of the EXPLORER 700 is shown to other Bluetooth devices that are searching for devices.
  • Page 134 2. Select SETTINGS > Bluetooth > Paired devices. The list shows all devices that are paired with the EXPLORER 700. You can see the name, Class of Device, status (whether or not a device is currently connected) and local phone number.

  • Page 135: Configuring The Phone/Fax Settings

    Chapter 5: Using the web interface Configuring the Phone/Fax settings Do as follows: Select SETTINGS > Phone/Fax from the left navigation pane. 2. Select Enabled or Disabled to enable/disable the Phone/Fax interface. 3. Set the call type for incoming and outgoing calls. Call types are described in more detail in Selecting the call type on page 54.

  • Page 136: Configuring The Isdn Interface

    Chapter 5: Using the web interface Configuring the ISDN interface For information on how to set up call services (supplementary services), see Setting up Note call services on page 128. These settings apply to both the Phone/Fax interface and the ISDN interface.
  • Page 137 Chapter 5: Using the web interface You have the following options with the MSN numbers: • <None>. No MSN numbers are used. An incoming call is accepted in all devices connected to this port. • 1*, 2*, 3* or 4*: If, for example, you select 1* at Standard call type for port 1, an incoming Standard call is accepted by all devices on port 1 that are programmed with the number 1*.

  • Page 138: Setting The Common Interface Settings

    Chapter 5: Using the web interface Setting the common interface settings Overview The settings under COMMON are available for all interfaces. Note, however, that in order to use the common Access Point Name for an interface, you must select Common for the APN setting when setting up the interface.

  • Page 139: Setting Up Call Services

    Setting up call services Overview The setup of call services apply to all connected devices using a circuit-switched service. The EXPLORER 700 must be registered on the BGAN network before you can set up the Note call services in the web interface.
  • Page 140 Chapter 5: Using the web interface Call forwarding You can forward incoming calls to another phone number. Do as follows: Select SETTINGS > Common > Call forward from the left navigation pane. 2. For each call type, select Enabled next to the situation(s) in which you want to forward incoming calls.
  • Page 141 Chapter 5: Using the web interface Call barring You can bar incoming and/or outgoing calls to and from the EXPLORER 700. Do as follows: Select SETTINGS > Common > Call barring from the left navigation pane. 2. Click OK next to Read current settings, to make sure the page is updated.
  • Page 142 Chapter 5: Using the web interface Call waiting You can set up whether or not you want to receive notification of waiting calls while you are making a call or transmitting data on the Phone/Fax interface. Do as follows: Select SETTINGS > Common > Call waiting from the left navigation pane. 2.
  • Page 143 Chapter 5: Using the web interface Closed user group Your subscription may include one or more closed user groups. A closed user group is a group of users permitted to make calls to each other but not to users outside the group. To define the settings for these user groups, do as follows: Select Settings >...

  • Page 144: Managing Ip Phones

    The terminal has 2 LAN connectors and a WLAN interface (if fitted) for connection of IP phones or other IP equipment. You may connect the devices directly to the LAN interfaces or use a switch to connect more handsets or use the WLAN interface (if fitted). The EXPLORER 700 terminal supports connection of up to 16 phones.
  • Page 145 Chapter 5: Using the web interface Setting the call types for IP phones In the Call settings page you can set the call types for each local number and see whether Restricted dialing is enabled for that number. For further information on this, see Restricted dialing on page 154.
  • Page 146 IP handset, but you can still use the handset to make calls from the terminal. 4. Click Apply. The menu Settings > IP handsets > Server settings is only used for the EXPLORER 700 when you connect a Thrane IP Handset (wired) with a PoE switch.

  • Page 147: Uploading And Downloading Software

    Uploading and downloading software Uploading software from your computer To upload software from your computer to the EXPLORER 700, do as follows: Download the new software as described in the next section, or acquire the software version from Thrane & Thrane and save it on your computer.

  • Page 148: Downloading Software From The Internet

    Internet. Note that it can take several minutes to download the software. To download the latest software from the Internet to the EXPLORER 700, do as follows: Make sure you have a connection to the Internet from your EXPLORER 700.

  • Page 149: Viewing The Alarm List

    Chapter 5: Using the web interface Viewing the Alarm List When an alarm is issued, the web interface shows an alarm icon in the icon bar. To view the Alarm list, click the alarm icon from the icon bar at the top of the web interface or select SETTINGS >...

  • Page 150: Setting The Language

    Setting the language You can select the language to use in the web interface and the display menus of the EXPLORER 700. Do as follows: Select SETTINGS > Language. 2. Select the language you want to use. Available languages are: •...

  • Page 151: Administration

    Chapter 5: Using the web interface Administration Accessing the administration settings Logging on The Administration settings require an Administration user name and password. Select ADMINISTRATION from the left navigation pane. 2. Enter the Administration user name and password. The default user name is admin and the default password is 1234. If you have forgotten the administrator password, you can reset the password by clicking the link at the bottom of the page.
  • Page 152 Chapter 5: Using the web interface Resetting the Administrator password If you have forgotten the administrator password, do as follows: Contact your supplier for a reset code. Please report the serial number and IMEI number of the terminal. 2. Click the link Forgot administrator password? at the bottom of the ADMINISTRATOR LOGON page (see the previous section).
  • Page 153 At the next logon the new password is required. Saving a configuration to a file If you need to reuse a configuration in another EXPLORER 700 with the same software version, you can save your current configuration to a file, which can then be loaded into the other EXPLORER 700.
  • Page 154 2. Click Browse... to browse to the file you want to import. Then click Open. 3. Click Load. The new configuration is now loaded into your EXPLORER 700. Logging off administration If you have not entered anything for 30 minutes under ADMINISTRATION, you are logged off automatically.

  • Page 155: Data Limits

    Chapter 5: Using the web interface Data limits You can set a limit for the use of data services that can be downloaded over the EXPLORER 700 system. You either specify a maximum number of MB for the standard data connection, and/or a time interval from start to end for a streaming connection.
  • Page 156 Chapter 5: Using the web interface Selecting the profiles for an interface When you set up your interface, you select the profiles to use for that interface. You select a Primary profile and optionally one or more Secondary profiles. For further information on how to select the profiles, see the “Configuring...” sections for the individual interfaces in this chapter.
  • Page 157 Chapter 5: Using the web interface Defining new profiles When you define your profiles you can select Subscribed for many of the settings. If you select Subscribed, the value given in your Airtime subscription will automatically be used. To define a new profile, do as follows: From the left navigation pane, select ADMINISTRATION >...
  • Page 158 Chapter 5: Using the web interface 3. Fill in the name of your profile. 4. In the Traffic class row of your new profile, select a class from the drop-down list. For best performance, choose the right traffic class for your application. In Important general, Standard data (Background) is best suited for TCP/IP applications, and Streaming data is best suited for UDP traffic, e.g.

  • Page 159: Using Traffic Flow Filters

    11. In the Transfer delay (ms) row, type in the delay in ms. This is the delay from data is received in the EXPLORER 700 until it arrives at the receiving end. 12. In the Traffic handling priority row, select from the drop-down list which priority this connection should have.
  • Page 160 Chapter 5: Using the web interface Defining traffic flow filters To define the traffic flow filters, do as follows: From the left navigation pane, select ADMINISTRATION > Traffic flow filters. 2. Click the link New entry. 3. Select a number in the Eval.Prec. Index drop-down list. The evaluation precedence index defines the order in which the traffic flow filters are applied to packets.
  • Page 161 Chapter 5: Using the web interface • Destination port range (From and To). Note that Source and Destination are relative to the BGAN core network. This means that Destination is your terminal. • Source port range (From and To). Note that you must fill in both From and To, even if there is only one port. •...

  • Page 162: Setting Up User Permissions

    • yes to allow the use of AT commands, or • no to block the use of AT commands on that interface. Note that this setting does not take effect until the EXPLORER 700 is restarted. 4. Click Apply. The settings to which access is denied are greyed out for the non-Administrator user.

  • Page 163: Remote Management

    Chapter 5: Using the web interface Remote management You can set up the terminal so that it can be controlled from a remote location, either using the web interface or AT commands. To set up the terminal for remote management, do as follows: From the left navigation pane, select ADMINISTRATION >...

  • Page 164: Remote Activation

    Chapter 5: Using the web interface If Static IP is included in your airtime subscription, we recommend using this static public IP address for the terminal in order to provide easy access to the terminal. You must activate a connection in the terminal before you can Note access the terminal.

  • Page 165: Restricted Dialing

    Chapter 5: Using the web interface 5. Enter at least one trusted mobile number from which the terminal accepts an activation SMS. If no numbers are entered the feature is disabled automatically. You can use the wild card * to accept a range of trusted numbers.

  • Page 166: Help Desk And Diagnostic Report

    Chapter 5: Using the web interface 6. Click Apply to apply the new settings. Help desk and diagnostic report Accessing the Help desk If you need help with airtime-related issues you may call the Help desk. By default, the Help desk is the phone number for your Airtime Provider, if it is available on the SIM card.

  • Page 167: Generating A Diagnostic Report

    The Extended status page holds status information on current satellite registration, ongoing data sessions and calls. If you need help with EXPLORER 700 issues you should call your local distributor. Generating a diagnostic report The diagnostic report contains relevant information for troubleshooting. When contacting your distributor for support, please enclose this file.

  • Page 168: Chapter 6 Maintenance And Troubleshooting

    To see the help desk number, enter the display menu system or the web interface of your EXPLORER 700 and select HELP DESK. This help desk number is either taken from the SIM card or entered manually. If no number is available under HELP DESK, check your Airtime subscription for a contact number.

  • Page 169: Uploading Software

    (1 month), charge the battery to minimum 20 to 30% and remove it from the EXPLORER 700. If the Battery is stored for more than a month, see Storage at the end of this section.
  • Page 170 Chapter 6: Maintenance and troubleshooting Recharging the battery To recharge the battery, insert it into the EXPLORER 700 and connect the EXPLORER 700 to power. Normally the charge time is approximately 2.5 hours. However, if the EXPLORER 700 is Note operating while being charged, the charge time is increased.
  • Page 171 If the battery is not to be used for a longer period of time, do as follows: Fully charge the battery. 2. Remove external power. Then use the EXPLORER 700 or leave it on until the display shows a battery capacity of approximately 50%.

  • Page 172: Options And Accessories

    TT-3720A, Opt.945 60 m TT-3720A, Opt.948 100 m TT-3720A, Opt.955 EXPLORER 700 antenna TT-3703A Pole mount kit for EXPLORER 700 antenna TT-3650A, Opt. 920 EXPLORER 700 Softbag TT-3720A, Opt. 202 TT-3720A, Opt. 009 EXPLORER 700 Car charger cable AC/DC adapter...

  • Page 173: Troubleshooting Guide

    CONTRAST to Automatic - Yes. dark. The EXPLORER 700 The Power button was not When you switch off the EXPLORER 700, cannot be switched pressed long enough. hold the power button until the display off. shows “Switching off”.
  • Page 174 NO GPS FIX. network, because the GPS To obtain GPS fix, the EXPLORER 700 position is unknown. should be placed flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible.
  • Page 175 GPS. If the EXPLORER 700 has To help the EXPLORER 700 obtain GPS not been used recently fix, it should be placed flat on an even within the same location, it...
  • Page 176 Chapter 6: Maintenance and troubleshooting Problem Possible Cause Remedy Connection to the The signal strength is too Check that the antenna is pointed Internet cannot be low. according to the position data. established. Adjust the position to the highest signal strength you can obtain.
  • Page 177 2-port on page 183. Incoming calls: The call Make sure the call type used for calls to type used for the call is not the EXPLORER 700 is selected in the selected in the web web interface. Access the web interface interface.
  • Page 178 33. Incoming calls: The call Make sure the call type used for calls to type used for the call is not the EXPLORER 700 is selected in the selected in the web web interface. Access the web interface interface.
  • Page 179 The WLAN interface is Enable the interface by entering the cannot be established disabled in the display menu system and selecting EXPLORER 700 SETTINGS > INTERFACES > WLAN > ON, or by accessing the web interface and selecting SETTINGS > WLAN > Enabled...
  • Page 180 Chapter 6: Maintenance and troubleshooting Problem Possible Cause Remedy A USB connection The cable is not properly Connect the cable. cannot be connected. established. The cable type or For information on the correct type of connector type is not connector and cable, refer to USB correct.
  • Page 181 Remedy A Bluetooth data The interface is off in the Enable the interface by entering the connection cannot be EXPLORER 700. display menu system and selecting established. SETTINGS > INTERFACES > BLUETOOTH > ON, or by accessing the web interface and selecting SETTINGS >...

  • Page 182: Status Signaling

    Chapter 6: Maintenance and troubleshooting Status signaling There are many ways of troubleshooting if an error occurs. The EXPLORER 700 has different means of status signaling, to help you find the cause of a problem: • Indicators. The function of the light indicators next to the display is described in Light indicators on page 6.
  • Page 183 Contact your distributor. 00210 to The SIM interface on the Contact your distributor. SIM module 00219 EXPLORER 700 cannot be error used. 00220 to The USB interface on the Contact your distributor. USB module 00229 EXPLORER 700 cannot be error used.
  • Page 184 Low ambient temperature Move the EXPLORER 700 to Temperature 01019 is causing the performance a warmer location. too low of the EXPLORER 700 to be (critical) For information on degraded or halted. temperature limits, see General specifications on page 180.
  • Page 185 No GPS fix 01309 yet achieved position fix. GPS satellites is not blocked. To help the EXPLORER 700 obtain GPS fix, it should be placed flat on an even surface pointing straight upwards, with a clear view to as much of the sky as possible.
  • Page 186 If the Only emergency calls are problem persists, contact allowed. your Airtime Provider. 01700 to The EXPLORER 700 has not If the problem persists, Registration 01709 yet been allowed to register contact your Airtime for voice for voice services (Circuit Provider.
  • Page 187 Chapter 6: Maintenance and troubleshooting Alarm Text Explanation Remedy 02400 to The EXPLORER 700 is not The EXPLORER 700 Invalid 02409 able to detect the battery requires an original Thrane battery type. & Thrane battery. The reason may be one of...
  • Page 188 2. Wait until the alarm is cleared; then try again. 3. Temperature overload. 3. Wait until the alarm is cleared; then try again. 03700 to The EXPLORER 700 has lost Contact your distributor for Calibration 03709 calibration data. recalibration. error Performance is degraded.
  • Page 189 Chapter 6: Maintenance and troubleshooting Alarm Text Explanation Remedy 03800 to The EXPLORER 700 is Do not detach the antenna Software 03809 loading new software into until the upload procedure upload in the antenna. is ended. progress The upload procedure is...

  • Page 190: Log Files

    Help desk and diagnostic report on page 155. Call log The call log holds information of up to 100 calls and data sessions to/from the EXPLORER 700. The call log contains detailed information such as date, time, phone numbers, duration, Mb transferred etc., for each call or data session.

  • Page 191: Appendix A Technical Specifications

    Technical specifications This appendix contains technical specifications for the EXPLORER 700 and information on Conformity. General specifications The EXPLORER 700 meets or exceeds current and proposed Inmarsat specifications for operation on the Inmarsat Broadband Global Area Network. Item Specification Type EXPLORER 700, BGAN Class 1 Terminal Max.

  • Page 192: Battery

    Appendix A: Technical specifications Item Specification Supported web browsers Microsoft Internet Explorer 6.0 (Other browsers may be Mozilla Firefox 1.0 supported as well, but only Apple Safari 2.0 these have been tested.) a. Performance depends on a wide range of factors and actual usage. Battery Specifications Item...

  • Page 193: Power Input

    Appendix A: Technical specifications Power input Connector pin-out This drawing shows the pin-out for the DC Power connector. Specifications Item Specification DC input range +10 to +32 V DC Power consumption Standby mode 1.2 W (Typical) Transmit mode 18 W (Typical) During charging 65 W max.

  • Page 194: Phone/Fax Interface, 2-Port

    Appendix A: Technical specifications Phone/Fax interface, 2-port Connector pin-out The pin-out for the Phone/Fax connectors is as follows: RJ-11 Connector Function 1 2 3 4 Ring Female (Receptacle) Specifications Item Specification Number of connectors Connector type RJ-11, female 180  + 750 /150nF Impedance 100 m/80 ...

  • Page 195: Isdn Interface, 2-Port

    Appendix A: Technical specifications ISDN interface, 2-port Connector pin-out The pin-out for the ISDN connectors is as follows: Function RJ-45 Connector Female (Receptacle) Specifications Item Specification Number of connectors Connector type RJ-45, female Max. number of units per 8 (Max. total power supplied: 1 W) interface Data rate Voice...

  • Page 196: Lan Interface, 2-Port

    Appendix A: Technical specifications LAN interface, 2-port Connector pin-out The pin-out for the LAN connectors is as follows: Function RJ-45 Connector Rx + Rx - Tx + Female (Receptacle) Tx - Specifications Item Specification Number of connectors Connector type RJ-45, female, Auto cross-over MDI/MDI-X (IEEE 802.3 10/100BaseT) Standard ISO/IEC 8877:1992 and...

  • Page 197: Usb Interface

    Appendix A: Technical specifications USB interface Connector pin-out The pin-out for the USB connector is as follows: Type B Function +5 V DC Female (Receptacle) Specifications Item Specification Version 1.1 (Slave) Connector type B, female Max. data rate 12 Mbps Max.

  • Page 198: Wlan Access Point

    2.4 GHz (802.11b/g) or 5 GHz (802.11a) Max. coverage outdoor 100 m/328 ft. Max. data rate 54 Mbps a. Performance depends on a wide range of factors and actual usage. 403732A-WOW Note that the EXPLORER 700 Transceiver has no WLAN interface. 98-122988-H...

  • Page 199: Bluetooth Interface

    Appendix A: Technical specifications Bluetooth interface Specifications Item Specification Version Standard Power Class 1. The Class 1 interface also supports Class 2 and Class 3 peripherals if they support RSSI (Received Signal Strength Indicator). Antenna Integrated in transceiver unit Physical media Frequency-Hopping Spread Spectrum RF Max.

  • Page 200: Antenna Interface On Transceiver

    Appendix A: Technical specifications Antenna interface on Transceiver Connector pin-out This drawing shows the antenna connector Signal on the transceiver. Specifications Item Specification Connector type TNC, female 100 m/328ft, single cable, 50  Max. cable length 1.4  total Max. cable loss /20 dB @ 1.5 GHz Max.

  • Page 201: Detachable Antenna

    Appendix A: Technical specifications Detachable antenna Connector pin-out This drawing shows the connector on the Signal detachable antenna of the EXPLORER 700. Specifications Item Specification Type Directional patch array, manually adjustable Polarization RHCP Connector type QN, female Frequencies Inmarsat Transmit 1626.5 to 1660.5 MHz...

  • Page 202: Explorer Bluetooth Handset Charger Interface

    Appendix A: Technical specifications EXPLORER Bluetooth Handset charger interface Connector pin-out Pin 1, Pin 2, This drawing shows the connector for the EXPLORER 6.4 V Bluetooth Handset charging interface. Pin 1 is the pin closest to the coding projection on the plastic insert.

  • Page 203: Solar Panel Interface

    Appendix A: Technical specifications Solar panel interface Specifications Item Specification Connector type DC input connector (for pin-out, see Power input on page 182) Solar panel type 12 V unregulated solar panels, built-in Maximum Power Point Tracking for solar panel regulation. Max.

  • Page 204: Conformity

    Conformity CE (R&TTE) The EXPLORER 700 is CE certified (R&TTE directive) as stated in “Declaration of Conformity with R&TTE Directive”, enclosed in electronic copy on the next page. The WLAN interface is CE certified through the manufacturer of the WLAN card.
  • Page 205 Appendix A: Technical specifications GMPCS The EXPLORER 700 has obtained the GMPCS-MoU mark. 98-122988-H...
  • Page 206 Chapter A: Technical specifications 98-122988-H...

  • Page 207: Appendix B At Commands

    Connect your computer to the USB or Bluetooth interface of the EXPLORER 700 and launch your terminal program. The following section contains a list of commands that can be used with the EXPLORER 700. For further information on the AT commands, refer to the following standards: •...

  • Page 208: List Of Supported At Commands

    Appendix B: AT commands List of supported AT commands Command Function Answer Dial Command echo Hang up Request identification information Monitor speaker loudness Monitor speaker mode Automode control Select pulse dialing (command) Result code suppression Set register Select tone dialing (command) DCE response format Result code selection and call progress monitoring control Reset to default configuration...
  • Page 209 Appendix B: AT commands Command Function Battery charge AT+CBC Select bearer service type AT+CBST Call forwarding number and conditions AT+CCFC Clock AT+CCLK Closed user group AT+CCUG Call waiting AT+CCWA Call meter maximum event AT+CCWE Called line identification presentation AT+CDIP Extended error report AT+CEER Fast call setup conditions AT+CFCS...
  • Page 210 Appendix B: AT commands Command Function Quality of service profile (minimum acceptable) AT+CGQMIN Quality of service profile (requested) AT+CGQREQ GPRS network registration status AT+CGREG Select service for MO SMS messages AT+CGSMS Request product serial number identification AT+CGSN Traffic flow template AT+CGTFT Call related supplementary services AT+CHLD...
  • Page 211 Appendix B: AT commands Command Function Write message to memory AT+CMGW Call mode AT+CMOD Send message from storage AT+CMSS New message indication to TE AT+CNMI Subscriber number AT+CNUM Connected line identification presentation AT+COLP Read operator names AT+COPN PLMN selection AT+COPS Phone activity status AT+CPAS Find phone book entries...
  • Page 212 Appendix B: AT commands Command Function Service center address AT+CSCA Select TE character set AT+CSCS Settings date format AT+CSDF Silence command AT+CSIL Set Text Mode Parameters AT+CSMP Select message service AT+CSMS Signal quality AT+CSQ Supplementary service notifications AT+CSSN Select type of address AT+CSTA Settings time format AT+CSTF...
  • Page 213 Control the sending of unsolicited result codes AT_IBNOTIFY Bluetooth configuration AT_IBTIF Bluetooth inquiry management AT_IBTINQ GPS location information AT_IGPS Retrieve log file from the EXPLORER 700 AT_ILOG Call metering AT_IMETER Network interface status AT_INIS Antenna pointing AT_IPOINT BGAN Satellite CUR...
  • Page 214 Appendix B: AT commands Command Function Effective Data Rate AT_IXTREAM 98-122988-H...

  • Page 215: Glossary

    Glossary Glossary Access Point Name. The Access Point Name is used by the EXPLORER 700 user to establish the connection to the required destination network. AT Commands ATtention commands. A modem control language defined by Dennis Hayes. Also known as the Hayes AT Command set.
  • Page 216 LaunchPad LaunchPad is a PC application used to control terminals in the BGAN system. LaunchPad is provided on the Inmarsat CD-ROM supplied with your EXPLORER 700. Use of the LaunchPad is described in the user guide on the same CD-ROM.
  • Page 217 Glossary Media Access Control address. A hardware address that uniquely identifies each node of a network. Mega Bytes Network Address Translation. An Internet standard that enables a local-area network to use one set of IP addresses for internal traffic and a second set of addresses for external traffic. A NAT module makes all necessary address translations.
  • Page 218 Glossary Satellite Access Station. The gateway between the satellites and the worldwide networks such as Internet, telephone network, cellular network etc. Service Data Unit. Also known as a data packet. Subscriber Identity Module.The SIM provides secure storing of the key identifying a mobile phone service subscriber but also subscription information, preferences and storage of text messages.

  • Page 219: Index

    Index Index Numerics audio indicators audio quality 2-wire interface automatic power up connecting automatic shut down setting voice quality connection specifications Azimuth 64 kbps UDI using USB background IP access rights in web interface activating setting up automatic activation accessories available backlight in display activation barring calls...
  • Page 220 Traffic Flow Templates making or receiving data limit missed, received, outgoing automatic shutdown redial data sessions to the EXPLORER 700 view ongoing view ongoing delivery waiting indication items included CE compliance DHCP certification enable or disable for LAN...
  • Page 221 Index IP handset setting call type factory settings setting up restore IP phone sending or receiving ISDN interface FCC compliance connecting a computer features connecting a phone or a fax forwarding calls setting call type setting up specifications ISDN using USB items included in delivery general specifications GMPCS compliance...
  • Page 222 LAN POTS interface navigation connecting display and keypad setting voice quality web interface specifications number of EXPLORER 700 terminal power automatic connecting specifications power up mode off-line profiles working with EXPLORER 700 for data transmission...
  • Page 223 Index remote control SMS in web interface remote management forwarding restoring settings opening restricted dialing receiving router function replying to sending SMS service number software view version safety summary sound semi-fixed installation alarm sent messages message resending, forwarding or deleting when pointing viewing status sound and light...
  • Page 224 Traffic Flow Templates WLAN interface troubleshooting guide connecting trusted mobile number setting up type number of EXPLORER 700 terminal specifications typography used in this manual UDI using USB unpairing Bluetooth devices usage counter clearing USB interface connecting...

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