3.2.1 System Features
User Manual References
Manager Operation
2.2.1 System Manager Features—
3.2.1.6 Call Services
Description
Include a series of both incoming and outgoing call services.
Incoming Call Services: Automated Attendant service, Voice Mail service, Interview service, Custom Service.
Outgoing Call Services: Message Waiting Notification and External Message Delivery.
PC Programming Manual References
22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group
→
Day, Night, Lunch, and Break Mode - Incoming Call Service
→
Day, Night, Lunch, and Break Mode - Incoming Call Service Parameter
→
Day, Night, Lunch, and Break Mode - Incoming Call Service Prompt
3.2.1.7 Call Transfer to Outside
Description
Enables the Unified Messaging system to transfer a call to a trunk from the following services:
•
Custom Service
•
Call Transfer Service
•
Personal Custom Service
•
Caller ID Callback
•
Call-through Service
Conditions
•
This feature cannot be used when COS programming does not allow incoming trunk calls to be transferred
to a trunk.
PC Programming Manual References
21.1 UM Configuration—[2] Class of Service—Call Transfer—
24.4 UM Configuration—[5-4] System Parameters—Parameters—Transfer to Outside
User Manual References
Subscriber Operation
1.8.5 Transferring Calls—
276
Feature Guide
Broadcasting Messages
Assigning and Cancelling Telephone Numbers for Call Transfer to Outside Line
Call Transfer to Outside