TROUBLESHOOTING
Resolving IGNITER Performance Issues
If you are having difficulty with your BBQ's Electronic Ignition a quick
visual inspection of the following will help to
identify the cause:
1. Check to ensure that all Electrode(s) spark when the igniter
button is pressed.
2. Replace battery. Ensure battery is installed correctly
3. Check battery igniter cap for proper threading
4. Check for un-plugged electrode wires or ground wire.
5. Check wires for damage including tears or breaks
6. Check electrode for cracks in the porcelain insulator
7. Check for damage to Electronic Igniter Box.
Replace the battery. Open the Lid. Press Ignition button
and listen for rapid clicks.
PROBLEM
Burners will not light (with igniter
or match)
Burners will not light with the igniter
(No spark)
Fire at control knob and control panel
= Flash Fire
Yellow smokey flames/
gas odour can be smelled
Main Burner
Electrode Wire
Igniter
Battery Cap
+
-
Rotisserie Burner
Battery
Electrode wire
If a "spark" is not visible at the electrode and burner connection:
• Locate the Electronic Ignition box, check all wire connections.
• Disconnect the corresponding electrode wire and reconnect
by pushing the wire in tightly at the connection point.
• If the electrode still does not spark, but a spark and sound
can be heard at the other Ignition points, replace the faulty
electrode wire.
Note: All main burner, side burner and rotisserie burner
connection points are the same.
IDENTIFYING THE CAUSE:
• Positive connection has not been made between the tank and the regulator.
• Flow limiting device in regulator has been activated. See Resetting the Regulator
Flow Limiting Device on page 11.
• Burners are not properly seated over valve orifices
• Low or out of propane
• Gas supply valve is turned off
• Ignition battery is dead or corroded
• Loose Electrode Wires
• Broken electrode – ceramic casing around electrode damaged
• Faulty Electronic Ignition box
• Blockage inside of burner – flash-back fire
• Burner is improperly seated over gas jet
• Blockage inside of burner – check for spider/spider web
13
Rotisserie burner electrode
Side burner electrode
Main burner electrode
When the ignition button is pressed, a rapid clicking
sound accompanied by a spark should be visible at all
electrodes. If a spark is not visible, check the electrode
connection to the Electronic ignition box.
Rotisserie Burner
Electrode wire
Electronic Ignition box with
battery compartment
E500 model shown
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