Modem Light Check - Technicolor TG589vn V2 User Manual

7

Modem Light Check

Please wait up to 5 minutes for the modem to establish a broadband connection.
Please do not touch any buttons on the modem at this time.
Your modem lights will tell you when the connection is working correctly.
The lights should be as follows:
The POWER and BROADBAND lights should be solid
The ETHERNET and INTERNET lights should be
If the ETHERNET light is off - check Step 5. Ensure the ethernet cable is connected
to the correct port in the computer.
If the BROADBAND light is off or flashing:
With a VDSL2 connection
y
• Check step 3.
If your BROADBAND light remains off or flashing, please contact the
•
Telecom Broadband Helpdesk on 0800 22 55 98.
With an ADSL2 connection
y
• Check step 4.
• If after checking the BROADBAND light remains off or flashing, you may have
a faulty phone socket. Try connecting using another phone socket. If your
BROADBAND light remains off or flashing after changing wall sockets,
contact the Telecom Broadband helpdesk on 0800 22 55 98.
8
GREEN
not blinking.
GREEN and blinking.