Samsung SVM 400 User Manual page 59

Telephone system
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FILE: 0001.PMT
"Thank you for calling."
Usage: System salutation. "Thank you for calling. An opera-
tor will be with you in a moment. If you know the exten-
sion... (etc.)."
FILE: 0002.PMT
"An operator will be with you in a moment."
Usage: System salutation (when an operator is available).
"Thank you for calling. An operator will be with you in a
moment. If you know the extension... (etc.)."
FILE: 0003.PMT
"Our office hours are 8 AM to 5 PM, Monday through
Friday."
Usage: System salutation (after hours). "Thank you for call-
ing. Our office hours are 8 AM to 5 PM, Monday through
Friday. If you know the extension... (etc.)."
FILE: 0004.PMT
"Our office is closed for the holiday."
Usage: System salutation. "Thank you for calling. Our office
is closed for the holiday. If you know the extension... (etc.)."
FILE: 0005.PMT
"Our office is closed due to emergency conditions. We hope
to return to normal operation soon. Some of our employees
may be in."
Usage: System salutation (inclement weather or other emer-
gency conditions). "Thank you for calling. Our office is
closed due to emergency conditions. We hope to return to
normal operations soon. If you know the extension... (etc.)."
FILE: 0006.PMT
"If you know the extension of the person you are calling,
you may enter it now."
Usage: "Thank you for calling. An operator will be with you
in a moment. If you know the extension of the person you
are calling, you may enter it now. To reach the sales depart-
ment, press 1. For the service department, press 2."
FILE: 0007.PMT
"To reach the sales department, press 2. For the service
department, press 3."
Usage: "Thank you for calling. An operator will be with you
in a moment. If you know the extension of the person you
are calling, you may enter it now. To reach the sales depart-
ment, press 2. For the service department, press 3."
FILE: 0008.PMT
"To leave a message in our after hours message center,
please stay on the line."
Usage: When an operator is not available and the system is
set up to take messages in a general mailbox. "Thank you
for calling. Our office hours are 8 AM to 5 PM, Monday
through Friday. If you know the extension of the person you
are calling you may enter it now. To leave a message in our
message center, please stay on the line."
FILE: 0009.PMT
"Sorry, that is not a valid entry. Please try again."
Usage: Maybe used in any Block which accepts caller entry.
PROMPT LISTING
FILE: 0010.PMT
"Sorry, that is not a valid entry. Please try again, or hold for
an operator."
Usage: Optional MENU prompt to indicate invalid entry to
the caller.
FILE: 0011.PMT
"Please enter your password."
Usage: Used only in a Menu Block to request a Subscriber's
Extension or Mailbox. Also used for Password-Protected
pointers.
FILE: 0016.PMT
"Thank you. One moment please."
Usage: Played to a caller prior to initiation of a transfer to an
extension.
FILE: 0023.PMT
"Thank you."
Usage: Played to the called party to acknowledge that a
screened call has been rejected or redirected.
FILE: 0040.PMT
For a directory of extensions, press 1.
Usage: Used in a menu block, to tell the caller which digit to
press to access the extension directory.
FILE: 0051.PMT
"Goodbye, and thank you for calling."
Usage: Played to caller prior to the system hanging up.
FILE: 0052.PMT
Subscriber Services. To access your Executary, please enter
your subscriber number.
FILE: 0053.PMT
To access the main menu, press '1'. To return to your
Executary, press the pound key. To exit this call, press the
star key.
FILE: 0054.PMT
"Your call has been directed to the message center".
Usage: Used in a MENU block for non-integrated voice mail
installations to greet the caller. It is typically followed by
instructions to re-enter the called party's extension number.
FILE: 0055.PMT
"An operator will be with you in a moment."
Usage: In a MENU block to inform the caller they will be
connected to a human attendant shortly if no action is
taken.
FILE: 0056.PMT
"To leave a confidential message for the person you are call-
ing, please re-enter the number you called."
Usage: In a MENU block in non-integrated voice mail instal-
lations to request the destination mailbox for a public mes-
sage.
FILE: 0057.PMT
"If you are calling from a rotary phone, please stay on the
line."
Usage: In a MENU block after the opening options to tell
callers that they will be connected to a human operator after
a brief wait.
SVM 400 Technical Manual Page 58
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