Page 1 Documentation OpenScape Voice OpenStage 40 SIP, OpenStage 40 G SIP OpenStage Key Module 40 User Guide Communication for the open minded V1 R3.x V1 R4.x Siemens Enterprise Communications www.siemens-enterprise.com...
Page 2: Important Information
LAN with PoE (Power over Ethernet), which com- plies with the IEEE 802.3af standard. Use only original Siemens accessories. The use of other ac- cessories may be hazardous and will render the warranty and the CE marking invalid.
Page 3: Location Of The Telephone
Product support on the internet Information and support for our products can be found on the Internet at: http://www.siemens-enterprise.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:...
Page 4: Table Of Contents
Contents Important information ......2 Trademarks ..........2 Location of the telephone .
Page 5 Telephone menu ......... . 37 Program/Service menu .
Page 6 Callback ..........70 Requesting callback .
Page 7 Phonebooks and call lists ....109 Local phonebook ......... 109 Creating a new contact .
Page 8 Logging on with forced, delayed logoff at a remote phone ..148 OpenScape Voice functions....149 Feature toggle key........149 Making anonymous calls .
Page 9 Muted silent monitoring....... . . 163 Code table for OpenScape Voice functions..... 164 Individual phone configuration .
Page 10 Call recording .......185 Call recording modes ........185 Explanations of recording .
Page 11: General Information
• Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone.
Page 12: Service
Start recording Stop recording Service The Siemens service department can only help you if you experi- ence problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
Page 13: Single-Line Telephone/Multi-Line Telephone
General information Single-line telephone/multi-line telephone Your OpenStage 40 is a "multi-line telephone". This means that multiple lines can be configured, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.
Page 14: Getting To Know Your Openstage Phone
Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. The user interface of your OpenStage 40/40 G You can make and receive calls as normal using the handset. The graphic display permits intuitive operation of the phone ! page 26.
Page 15: Ports On The Underside Of The Phone
Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit (if required) Network switch Country- Headset specific cable Key Module Handset Properties of your OpenStage 40/40 G OpenStage 40 G LCD display, 40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function...
Page 16: Using Network Ports More Efficiently
Getting to know your OpenStage phone Using network ports more efficiently OpenStage 40 has a built-in 10/100 Mbps Ethernet switch. OpenStage 40 G has a 1000 Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. The telephone-PC con- nection option must first be activated on the telephone by service person- nel.
Page 17: Key Module
Getting to know your OpenStage phone Key Module OpenStage Key Module The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmable keys. Like keys on the phone, these keys can be programmed and used accord- ing to your needs ! page 21.
Page 18: Openstage Key Module 15
Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sensor keys. Like keys on the phone, these keys can be programmed and used accord- ing to your needs.
Page 19: Keys
Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed LED display End (disconnect) call. none Open redial list none Activate/deactivate forwarding Red: Call forwarding is activated Open phone menu ! page 37 Red: Menu is active View messages ! page 34 Red: New voicemail or missed calls Audio keys...
Page 20: Navigator
Getting to know your OpenStage phone Navigator Before using the telephone, remove the protective covering from the navigator surface. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed •...
Page 21: Programmable Sensor Keys
Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40 telephone features six programmable lit sensor keys. Increase the number of programmable sensor keys by connecting a key module ! page 17. Mirea, Ch. Level 2 Touch the key briefly to activate the programmed function or dial the stored number ! page 80.
Page 22: Trunk Keys (On Multi-Line Phones Only)
Getting to know your OpenStage phone Trunk keys (on multi-line phones only) The programmable sensor keys on multi-line phones function as trunk keys. Each key programmed with the "Line" function is handled as a line. This means up to five lines can be configured. A distinction is drawn here between primary, secondary and phantom lines.
Page 23 Getting to know your OpenStage phone LED display Explanation Not lit The phone is in idle mode. • Incoming call on the line (! page 116) Flashing • "Hold reminder" is activated (! page 87) • Outgoing call on the line •...
Page 24: Keypad
Getting to know your OpenStage phone Keypad You can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. The h navigation key is used to delete from right to left.
Page 25 Getting to know your OpenStage phone Multi-function keys Key Function during text input Function when held down Write special characters. Deactivate the ring tone Switch between upper and Activate the telephone lock. lower case Alphabetic labeling of dial keys is also useful when entering vanity num- bers (letters associated with the phone number’s digits as indicated on the telephone spell a name, e.g.
Page 26: Display
Getting to know your OpenStage phone Display Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD dis- play. Adjust the tilt and contrast to suit your needs (! page 165). Idle mode If there are no calls taking place or settings being made, your OpenStage 40 is in idle mode.
Page 27: Context-Dependent Displays
Getting to know your OpenStage phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Information on actual events The following icons appear centered on the display when your phone is idle and signal current properties or events.
Page 28 Getting to know your OpenStage phone Idle display context menu The following functions (where released) can be accessed by pressing the right key on the navigator: First entry (selected when you call Redial {1} 1234 up the menu, if you have already Ringer off dialed a phone number) Do not disturb off...
Page 29: Telephony Interface
Getting to know your OpenStage phone Telephony interface Single-line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the line overview.
Page 30: Multi-Line View
Getting to know your OpenStage phone Multi-line view You can use the h key to switch between two tabs on the telephony in- terface: • "[My phone]" tab - represents the primary line or the line view of a se- lected line ! page 29 •...
Page 31 Getting to know your OpenStage phone Context in the line overview In the context menu of a selected line you have the following options with: • Own free line – Select – View • Own line with active call – Hold –...
Page 32: Phonebooks
Getting to know your OpenStage phone Phonebooks In addition to a local phonebook, there is a connection to the LDAP corpo- rate directory if service personnel have made the necessary settings. Both phonebooks can be accessed via the telephone menu (! page 37). You can configure a sensor key for the local phonebook.
Page 33: Ldap Directory
Getting to know your OpenStage phone Using contacts The following functions are available via the context menu of a selected contact: Calling a contact ! page 99 • Editing a contact ! page 109 • Deleting a contact ! page 110 •...
Page 34: Messages
Getting to know your OpenStage phone Messages Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as, HiPath Xpressions can be displayed in this list. A message (! page 27) appears on the idle display and the LED on the key (! page 19) flashes to signal new messages or missed calls.
Page 35: Calls
Getting to know your OpenStage phone Calls This list appears as soon as you receive new missed calls if you select the option Calls in the Records menu. You can then scroll back to the Calls menu with the backspace key. The following calls or call attempts are logged as call lists: Calls Missed...
Page 36 Getting to know your OpenStage phone Example of the Missed call list: Missed Options g Time of call (Busch, Wilhelm 12:11 11178 Number of call attempts (Benz, Karlg 10:25 Selected new entry with context menu 235689 (Lessing, Ephraim 7:22 Old entry 2568900 Call list options You can select the following function in the Options context menu:...
Page 37: Telephone Menu
Getting to know your OpenStage phone Telephone menu Open the telephone menu using the N key. Settings Personal Local phonebook Phone book Company-wide LDAP phonebook Settings Program/Service menu Program/Service menu You can make settings here as a user and use this menu to navigate to the password-protected administration area.
Page 38: Administration
Getting to know your OpenStage phone Network information Information about the IP address or name which was assigned to the phone in the network and therefore the HTML address of the web inter- face. View information on the phone ! page 183 Contact your service personnel or refer to the OpenStage Adminis- tration Manual for more on the network information values listed here.
Page 39: Contributing To Environmental Protection By Saving Energy
Getting to know your OpenStage phone Contributing to environmental protection by saving energy The user can save energy actively using the energy settings on the telephone and in this way contribute to protecting the environment. To reduce energy consumption, you can •...
Page 40: Basic Functions
Basic functions Step by step Basic functions Please read carefully the introductory chapter "Getting to know your OpenStage phone" ! page 14 before performing any of the steps de- scribed here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your service personnel.
Page 41: Answering A Call Via The Handset
Basic functions Step by step Answering a call via the handset The phone is ringing. The caller is displayed. Lift the handset. if nec. Set the call volume. Answering a call via the loudspeaker (speakerphone mode) The phone is ringing. The caller is displayed. The pop-up menu opens: Select and confirm the option shown.
Page 42: Answering A Call Via The Headset
Basic functions Step by step Answering a call via the headset Prerequisite: A headset is connected. Make sure your headset port is set up properly ! page 176. The phone is ringing. The o key flashes. Press the key shown. if nec.
Page 43: Directed Pickup
Basic functions Step by step Directed pickup You can pick up a call signaled at an absent coworker’s phone. If a colleague has placed a call on hold on their multi-line phone you can also pick up this call. Accept call Prerequisite: You know the coworker’s internal phone number and the function is configured for you in Open- Scape Voice.
Page 44: Picking Up The Held Call
Prerequisite: Your colleague has placed a call on hold on their multiline phone ! page 120.. You know the co- worker’s internal phone number and the function is con- figured for you in OpenScape Voice. Directed pickup? Select and confirm the option shown in the idle phone’s context menu.
Page 45: Switching From Handset To Speakerphone Mode
Basic functions Step by step Switching from handset to speaker- phone mode Make note of the two different processes and ac- tivate, if necessary, your preferred setting ! page 175. Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by service personnel.
Page 46: Switching From Headset To Speakerphone Mode
Basic functions Step by step Switching from headset to speaker- phone mode In standard mode Press and hold the key (open listening ist activated), Press the key shown. Speakerphone mode is activated. In U.S. mode Press the key shown. Press the key shown. Speakerphone mode is activated. Open listening You can let other people in the room join in on the call.
Page 47: Activating/Deactivating The Microphone
Basic functions Step by step Activating/deactivating the micro- phone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown.
Page 48: Group Call
Basic functions Step by step Group call Your service personnel can incorporate multiple tele- phones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group. A group call is displayed on the phone.
Page 49 Basic functions Step by step Further service personnel settings for group calls: • The group call can be picked up both by lifting the handset and via the "Pickup call" menu option. • The group call be picked up via the "Pickup call" menu option but not by just lifting the handset.
Page 50 Basic functions Step by step Picking up a group call The pop-up menu opens: Pickup call? Confirm. Lift the handset (only if the appropriate function is set by your service personnel) Press the sensor key programmed with the "Call pickup" function (if configured).
Page 51: Call Control
Basic functions Step by step Call control To ensure that you do not miss any important calls, ser- vice personnel can configure a key that blinks when a call is waiting, for instance, when you are dialling a num- ber or when two calls come in simultaneously. Call control does not work with MultiLine tele- phones Two calls simultaneously...
Page 52 Basic functions Step by step Prerequisite: The "Call control" key (2nd alert) is config- ured and call waiting is allowed (! page 92). You receive a call while you are dialling. The "Call con- trol" key is blinking and you hear a notification tone. Press the blinking "Call control"...
Page 53: Making Calls
Basic functions Step by step Making calls If you selected the option "Busy When Dialing" ! page 103, you will not be interrupted by an in- coming call. In this case, the caller hears the busy signal. Off-hook dialing Lift the handset. Enter the number if nec.
Page 54: On-Hook Dialing
Basic functions Step by step On-hook dialing The connection is set up with on-hook dialing via the loudspeaker (speakerphone mode) or via a connected headset. Press the key shown. Press the key if a headset is connected. and/or Enter the station number. Press or wait until the dial delay expires (see ! page 101).
Page 55: Immediate Dialing
Basic functions Step by step Immediate dialing Immediate dialing should only be activated if service personnel has configured and approved a dial plan. Immediate dialing is deactivated by default. For this rea- son after entering the number you must either confirm the "Dial"...
Page 56: Dialing Using The Hot Or Warm Line Function
Basic functions Step by step Dialing using the hot or warm line function Your service personnel can configure a hot or warm line for your phone. If you lift the handset of the phone or press the loud- speaker key •...
Page 57: Redial
Basic functions Step by step Redial Redialing from the call list Only calls to the primary line are received on multi-line phones (! page 13). Press the key shown. You are automatically directed to the Dialed list in the Calls menu. Niels, Bohr 07:06 am Select and confirm the entry you want.
Page 58: Consulting A Second Party
Basic functions Step by step Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Consult Select and confirm the option shown in the connec- tions’s context menu.
Page 59: Ending A Consultation Call
Basic functions Step by step Ending a consultation call You end the consultation Disconnect & return Select and confirm the option shown in the second par- ty's context menu. The consultation call is disconnected. The call with the first party is resumed. The second party hangs up Once the second party hangs up, you are prompted to resume the first call.
Page 60: Switching To The Held Party (Alternating)
Basic functions Step by step Switching to the held party (alternating) Prerequisite: You are conducting a consultation call. Alternate? Select and confirm the option shown in the connec- tion’s context menu. It does not matter which context menu is open when alternating.
Page 61: Putting On Hold And Retrieving Successively Or Simultaneously
Basic functions Step by step Putting on hold and retrieving successively or simultaneously Putting an active call on hold Prerequisite: You are conducting a consultation call ! page 58 or have accepted a second call ! page 90. The "Hold" sensor key must be configured ! page 74 Press the "Hold"...
Page 62: Connecting Parties
Basic functions Step by step Connecting parties You can connect the first party with the party you con- sulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call ! page 58 and call joining must be allowed ! page 62. Complete Xfer? Select and confirm the option shown in the active con- nection’s context menu.
Page 63: Call Forwarding
Basic functions Step by step Call forwarding You can forward calls for your phone to another phone. You can also change, activate and deactivate call for- warding during a call. The function Forwarding must be authorized by service personnel. On multi-line telephones (! page 13), you can only configure call forwarding for the primary line.
Page 64: Activate Or Deactivate Immediate Forwarding
Basic functions Step by step Activate or deactivate immediate forwarding Press the key shown. Deactivating call forwarding If call forwarding was activated for All calls, it will now be automatically deactivated. Activate forwarding to last destination. The pop-up menu opens: The message: "Set forward on to"...
Page 65: Saving Destination Phone Numbers For Call Forwarding
Basic functions Step by step Saving destination phone numbers for call forwarding You can also enter the call forwarding settings via the user menu (! page 84) or via the WEB Sur- face ! page 198. Press the key shown. The pop-up menu opens: The message: "Set forward on to"...
Page 66 Basic functions Step by step Edit favourites Select and confirm forwarding type in context menu. Destination 1 Select and confirm the option shown. Enter/edit and confirm the destination phone number. If necessary, define additional destination phone num- bers. Save & Exit Select and confirm the option shown Copy and insert destination phone numbers The current destination phone number for a call for-...
Page 67: Activate/Deactivate Call Forwarding
Basic functions Step by step Assign a destination phone number for call for- warding Prerequisite: At least one destination phone number has already been saved. All calls g3339 " Select forwarding type (here for instance All calls) 3336 Select and confirm a saved destination in the context menu of the relevant forwarding type.
Page 68 Basic functions Step by step " All calls (default setting is off) Busy No reply Press the illuminated key to open the call display. If All calls was activated, the forwarding destination is dis- played with the forwarding symbol and the r key illuminates.
Page 69: Call Forwarding Chain
Basic functions Step by step Call forwarding chain Sometimes calls to a station are forwarded to another station which also has call forwarding or DND activated. This can create a call forwarding chain consisting of sev- eral telephones where the last member of the chain is your phone.
Page 70: Callback
Basic functions Step by step Callback You can request a callback if the station called is busy or if nobody answers. You receive a callback when the other party’s line be- comes free. This option is only available if both you and ser- vice personnel have activated the function (! page 72).
Page 71: Responding To A Callback
Basic functions Step by step Responding to a callback Prerequisite: A callback was requested. Your phone rings and station information appears on the graphic dis- play. The pop-up menu opens: Accepting a callback Accept? Select and confirm the option shown. Rejecting a callback Prerequisite: The function Reject is authorized by ser- vice personnel.
Page 72: Allow Callback
Basic functions Step by step Allow callback Prerequisite: The function Callback is authorized by ser- vice personnel. z You can also configure this setting via the Web interface ! page 198. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
Page 73: Calling Back Missed Calls
Basic functions Step by step Calling back missed calls Calls received while you are absent are indicated by a message on the idle display (! page 27). The O func- tion key also lights up. Missed calls are logged in the missed calls list. This list provides information on the missed call and lets you call back the number directly (call lists, see also ! page 35).
Page 74: Programmable Sensor Keys
Programmable sensor keys Step by step Programmable sensor keys The phone features a range of functions that can, if re- quired, be stored on programmable sensor keys. The phone comes with six sensor keys, all of which can be programmed on two separate levels. The "Shifted"...
Page 75: Programming Sensor Keys
Programmable sensor keys Step by step Programming sensor keys z You can also configure this setting via the Web interface ! page 198. Beginning programming Directly via a sensor key Hold down the sensor key to which a function should be assigned until the programming prompt is displayed.
Page 76: Beginning Programming
Programmable sensor keys Step by step Beginning programming Normal Select and confirm the option shown to program the first level. Shifted Select and confirm the option shown to program the second level. Do not disturb Select and confirm the required function in the list (e. g. Do not disturb).
Page 77 Programmable sensor keys Step by step Setting Select and confirm this option to enter a destination phone number. Enter and confirm a stations’s destination phone num- ber. You can select and insert special characters in the dial- ing sequence: « Clear call ~ Make consultation »...
Page 78: Feature Toggle
Programmable sensor keys Step by step Feature toggle Only available for Hunt group functions (! page 156). Hold down the sensor key to which a function should be assigned until the programming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current set-...
Page 79: Forwarding
Programmable sensor keys Step by step Forwarding Hold down the sensor key to which a function should be assigned until the programming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your service personnel about the current set- ting).
Page 80: Using Sensor Keys
Programmable sensor keys Step by step Using sensor keys The use of programmed functions depends on the phone’s status. The relevant display appears once you have pressed a sensor key. Example 1: Calling saved number Prerequisite: The idle menu is displayed on the graphic display.
Page 81: Resetting Sensor Keys
Programmable sensor keys Step by step Resetting sensor keys You can reset sensor keys you configured to factory set- tings (see also ! page 184). Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec.
Page 82: Enhanced Phone Functions
Enhanced phone functions Step by step Enhanced phone functions Incoming calls Accepting calls via the headset Prerequisite: The headset is connected. The LED flashes when a call is received. Press the key shown. Conduct call. Ending the call: Press the key shown. The LED goes out. Deflecting a call Using call deflection Prerequisite: An incoming call is displayed or signaled.
Page 83 Enhanced phone functions Step by step Permitting call deflection z You can also configure this setting via the Web interface ! page 198. Deflect" must be authorized by service personnel. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
Page 84: Rejecting A Call
Enhanced phone functions Step by step Rejecting a call You can reject an incoming call. "Reject" must be autho- rized by service personnel. In the pop-up menu: Reject Select and confirm the option shown. The caller hears a busy signal. If the rejected caller’s phone number is transmit- ted, it is saved in the call list.
Page 85: Setting Alerts
Enhanced phone functions Step by step Setting alerts Use the Call forward alerts menu to enable and disable visual and audible alerts for call forwarding (not possible with the Forwarding key). Alerts Select and confirm the option shown. Visual alerts= No Select the option shown.
Page 86: Placing A Call On Hold
Enhanced phone functions Step by step Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to prevent the other party overhear- ing a conversation with a colleague in the same room. The held party hears music on hold if Music on hold is active on this party’s phone (! page 89).
Page 87 Enhanced phone functions Step by step Prerequisite: You placed a call on hold and replaced the handset. In the pop-up menu: Retrieve held call Select and confirm the option shown to resume the call in speakerphone mode. Disconnect Select and confirm the option shown to disconnect the call.
Page 88 Enhanced phone functions Step by step Setting the hold reminder time Use the "Hold reminder" function to set the length of the timeout before an automatic reminder is issued about a held call. The minimum value is 1, that is, the reminder is output after one minute.
Page 89 Enhanced phone functions Step by step Music on hold Music on hold is played back when you are placed on hold by another party, providing this option is active. z You can also configure this setting via the Web interface ! page 198.
Page 90: Call Waiting (Second Call)
Enhanced phone functions Step by step Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller hears the on-hook signal while you hear a call-waiting signal tone. You can ignore or accept the second call. Before you ac- cept the second call, you can end the first call or place it on hold for subsequent retrieval.
Page 91 Enhanced phone functions Step by step Ignoring second call Prerequisite: You are conducting a call and call waiting is allowed (! page 92). In the pop-up menu: Ignore Select and confirm the option shown. The caller still hears the on-hook signal. You can subse- quently Accept, Reject or Deflect the second call.
Page 92 Enhanced phone functions Step by step Connecting parties Complete Xfer Select and confirm the option shown in the active con- nection’s context menu. The other two parties are now connected to one another. You can now hang up or dial another number for instance.
Page 93 Enhanced phone functions Step by step Save & Exit Select and confirm the option shown. Assuming Allow call waiting is generally activated, you can toggle the configured sensor key to switch call waiting on/off (! page 92). Toggling associate Set the "Toggle associate" function to Yes if you want to connect to a second or pickup call by hanging up.
Page 94: Transferring A Call
Enhanced phone functions Step by step Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Al- low call transfer" and "Transfer on ring" were allowed (! page 95).
Page 95 Enhanced phone functions Step by step If the party does not answer, you will be called back by the first party. Allowing call transfer z You can also configure this setting via the Web interface ! page 198. Press the key shown. Settings Select and confirm the option shown.
Page 96 Enhanced phone functions Step by step Allowing "Transfer on Ring" If this option is allowed, you can activate call transfer by replacing the handset even before the called party an- swers. z You can also configure this setting via the Web interface ! page 198.
Page 97: Cti Calls
Enhanced phone functions Step by step CTI calls Beep on auto-answer Speakerphone mode activates automatically on your phone if you use a CTI application (such as Outlook) to dial a number when Auto Answer is active. If Auto An- swer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call.
Page 98 Enhanced phone functions Step by step Beep on auto-reconnect You can reconnect a held call both via the CTI applica- tion and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active.
Page 99: Making Calls
Enhanced phone functions Step by step Making calls If you want to dial a call from a phonebook or a call list, you should not lift the handset or press the loudspeaker or headset key before. Dialing with the DDS key You can program frequently used phone numbers on programmable keys (! page 74).
Page 100: Dialing A Phone Number From A List
Enhanced phone functions Step by step Dialing a phone number from a list The following call lists are available in the "Calls" directo- • Missed • Dialed • Received • Forwarded For a detailed description of the call lists, see ! page 35.
Page 101: Using Autodial Delay
Enhanced phone functions Step by step Using autodial delay A number is automatically dialed after a set delay start- ing from the entry of the number’s last digit. The auto- dial delay can be used: • when dialing in idle mode •...
Page 102 Enhanced phone functions Step by step Settings for autodial delay z You can also configure this setting via the Web interface ! page 198. The setting does not affect automatic emergency number dialing. If you select Autodial delay, you must either confirm the "Dial"...
Page 103 Enhanced phone functions Step by step Allowing "Busy When Dialling" If you activate this function, an incoming call received while you are performing dialing is rejected. The caller then hears the busy signal. z You can also configure this setting via the Web interface ! page 198.
Page 104: Conference
Enhanced phone functions Step by step Conference Local conference This type of conference is also referred to as a three- party conference. It involves up to three participants. Prerequisite: You are conducting a consultation call ! page 58 or have accepted a second call ! page 90, and the conference function is active ! page 105.
Page 105 Enhanced phone functions Step by step Ending a local conference Allowing call partners to continue a conference af- ter you exit Prerequisite: The function "Allow joining in a local con- ference" (! page 106) was activated. Exit Conf? Select and confirm the option shown in the "Confer- ence"...
Page 106 Enhanced phone functions Step by step Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. z You can also configure this setting via the Web interface ! page 198.
Page 107: System-Based Conference
Enhanced phone functions Step by step System-based conference This type of conference is also referred to as a large con- ference. It can include up to ten parties. Prerequisite: You are conducting a consultation call ! page 58 or you have accepted a second call ! page 90, and the "System conference"...
Page 108 Enhanced phone functions Step by step Conference? Select and confirm the option shown in the consultation call’s context menu. The party is added to the confer- ence. Only the conference and all current participants are now displayed. You can also use an already configured Conference key instead of the Conference option in the context menu.
Page 109: Phonebooks And Call Lists
Phonebooks and call lists Step by step Phonebooks and call lists Local phonebook The personal phonebook is restricted to 100 entries. If you have configured a sensor key for the local phone- book, you can open it using this sensor key (! page 74).
Page 110: Deleting A Contact
Phonebooks and call lists Step by step Niels, Bohr Select the required entry. Details Select and confirm the option shown in the context menu. Last name Select and confirm, for example the Last name field. Change and confirm . Save & Exit Select and confirm the option shown.
Page 111: Searching For A Contact
Phonebooks and call lists Step by step Searching for a contact Press the key shown. Personal Confirm to open the local phonebook. Option Is displayed Enter the first letter of the name you are searching, e.g. J L 5 (Abc) Kirsch, Erika The name first found in which the first letter is K is dis- played.
Page 112: Ldap Database
Phonebooks and call lists Step by step LDAP database You can search an LDAP database (corporate phone- book) for contact entries if you can reach this database over your network and your access was correctly con- figured by your service personnel. You can search for the name (simple search) or for dif- ferent entry information (advanced search) e.
Page 113: Extended Ldap Editing
Phonebooks and call lists Step by step Extended LDAP editing Viewing an LDAP entry Prerequisite: You found and selected an LDAP entry (see above). Details Select and confirm the option shown in the context menu for the entry. All fields of the entry are displayed. Resetting the search fields Prerequisite: The search fields are listed.
Page 114: Quick Search
Phonebooks and call lists Step by step Quick search Press the key shown. Corporate Select and confirm to open the company-wide Phone book. Option Is displayed Enter the first letter of the name you are looking for, e.g. "k". j l 5 (abc) Kirsch, Erika Do not enter any further characters.
Page 115: Call Lists
Phonebooks and call lists Step by step Call lists For a detailed description of the different call lists, see ! page 35. Editing entries Selecting an entry Press the key shown. Calls Select and confirm the option shown. Missed For instance, select and confirm the list of missed calls ! page 73).
Page 116: Making Calls With Multiple Lines
Making calls with multiple lines Step by step Making calls with multiple lines You can use your OpenStage 40 as a multi-line phone. If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your service personnel.
Page 117: Making Calls
Making calls with multiple lines Step by step Using the line keys Press the flashing line key. Speakerphone mode. Accept Select and confirm the option shown. Speakerphone mode. Making calls You must seize a line before you can make calls on a multi-line telephone.
Page 118: Automatic Trunk Seizure
Making calls with multiple lines Step by step Automatic trunk seizure Prerequisite: Your service personnel has configured automatic trunk seizure. Lift the handset or press the speakerphone mode or headset key. The line defined during configuration is seized. Enter the station number. The connection is set up. Dialing the last dialed number Regardless of the line used, the last number dialed on your telephone is displayed for redialing in the selected...
Page 119: During Calls
Making calls with multiple lines Step by step During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you receive calls on the same line, the phone operates in the same way as a single-line tele- phone: Redial ! page 57...
Page 120: Putting A Line On Hold
Making calls with multiple lines Step by step All multi-line users that share the line on which the call is being held (! page 22) can now pick up the held call. To prevent other users from an- swering the held call, you must place the call on "Consultation"...
Page 121: Lines With Hot Or Warm Line Function
Making calls with multiple lines Step by step Lines with hot or warm line function Your service personnel can configure a hot or warm line for the primary and secondary line. The function is activated when on • The Primary line you pick up the phone’s handset or press the line or loudspeaker key •...
Page 122: Busy Override
Making calls with multiple lines Step by step Save & Exit Select and confirm the option shown. Busy override A station of a line trunk group is on a call. It’s primary line is configured as a secondary line on your phone. This line now has the status "busy."...
Page 123: Direct Station Selection Keys
Making calls with multiple lines Step by step Direct station selection keys Apart from line keys, service personnel can also config- ure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it.
Page 124: Call Pickup
Making calls with multiple lines Step by step Call pickup You can pick up calls for another DSS station. If a call is waiting on their line, the LED flashes. Indirect pickup Prerequisite: The auto-answer function must be deac- tivated ! page 97. Press the DSS key.
Page 125: Deflecting A Call To A Dss Station
Making calls with multiple lines Step by step Deflecting a call to a DSS station Prerequisite: The deflect function must be approved for DSS keys. For information on the current setting, see ! page 83. If you receive a call on one of your lines, you can imme- diately deflect it to the DSS station.
Page 126: Making Calls In An Executive-Secretary Team
Making calls with multiple lines Making calls in an executive-secretary team An executive-secretary team is configured by the relevant service person- nel and may include up to four executive and up to two secretary tele- phones. Sample scenarios This example assumes that two executive and two secretary phones are configured.
Page 127: Accepting A Call
Making calls with multiple lines Step by step Accepting a call Incoming calls for the executives should be forwarded immediately to the assigned secretary and answered there. The line overview (! page 130) shows whether the executive has activated call forwarding. Accepting calls at the secretary phone An incoming call for "Executive 1"...
Page 128: Connecting A Call
Making calls with multiple lines Step by step Forward to Secretary 2 An incoming call for "Executive 1" rings at the assigned „Secretary 1“ . The call is not answered. After a speci- fied period the call is forwarded to "Secretary 2". The line key of the "Secretary 2"...
Page 129 Making calls with multiple lines Step by step Connecting with consultation Press the DSS "Executive 1" key. "Executive 1" answers. Announce the call. Press the hang-up, loudspeaker or headset key. You can also select "Complete Xfer" from the con- text ment. Connecting without consultation Press the DSS "Executive 1"...
Page 130: Dss Keys Can Be Used
Making calls with multiple lines Step by step DSS keys can be used These keys are configured in such a way that every phone can be reached by every phone in the group. The DSS keys are also used for consultation calls. Press a team member’s DSS key.
Page 131: Settings For Multiline (Keyset)
Making calls with multiple lines Step by step Settings for MultiLine (keyset) The details for each keyset line contain supplementary information for the user. The following uneditable fields are displayed: • Address – Displays the phone number for the line •...
Page 132: Setting The Time For A Delayed Ringer
Making calls with multiple lines Step by step Setting the time for a delayed ringer Specify the length of time before a held call should be signaled on a line. z You can also configure this setting via the Web interface ! page 198.
Page 133: Configuring The "Overview" Tab Display
Making calls with multiple lines Step by step Configuring the "Overview" tab display Specify here the sequence in which the individual lines in the "Overview" tab should appear on the display. z You can also configure this setting via the Web interface ! page 198.
Page 134: Line Preview
Making calls with multiple lines Step by step Line preview Activating via the line keys Prerequisite: You are already on a call on one line and a further call rings on the secondary line. Service person- nel have activated line preview. Press the flashing line key.
Page 135: Rollover For A Line
Making calls with multiple lines Step by step Rollover for a line Your service personnel can determine how rollover calls are to be signaled. Only the relevant line key blinks. You hear a special advisory tone via the currently ac- tive microphone and the corresponding line key blinks.
Page 136: Privacy/Security
Privacy/security Step by step Privacy/security Deactivating the ringer You can deactivate your ring tone if you do not want to be disturbed by your phone ringing. Hold down the key shown. The "Ringer off" icon appears in the status bar on the idle display ! page 26.
Page 137: Do Not Disturb
Privacy/security Step by step Do not disturb If "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signal. On multi-line telephones (! page 13) you can only activate the "Do not disturb" function for your primary line.
Page 138: Allowing "Do Not Disturb
Privacy/security Step by step Allowing "Do not disturb" z You can also configure this setting via the Web interface ! page 198. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec.
Page 139: Security
Privacy/security Step by step Security User password Your User password protects your individual configura- tions, including your language settings. You can also use the User password to lock your telephone ! page 142. Service personnel may have configured the follow- ing settings: •...
Page 140 Privacy/security Step by step Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec. Change and confirm User password. Security Select and confirm the option shown. Change user password Select and confirm the option shown. Current password Select and confirm the option shown.
Page 141 Privacy/security Step by step Deactivate user password You can deactivate the phone’s password prompt if a password has already been configured. The deactivation of the password prompt does not affect the Web interface ! page 198 or CTI applications that use a password prompt. As long as the user password is deactivated, you do not have access to user settings via the Web interface.
Page 142: Phone Locking
Privacy/security Step by step Phone locking You can lock your phone to protect it against unautho- rized access. In this way, no one can make calls or change your user settings unless they know your user password. Predefined numbers from the dial plan can still be dialed when the phone is locked.
Page 143 Privacy/security Step by step Save & Exit Select and confirm the option shown. The phone is locked. If an emergency number has been entered on the telephone by service personnel, Emergency call will be offered on the display once you have activated the phone lock.
Page 144: Mobility
Mobility Step by step Mobility Prerequisite: Your phone is configured to support mo- bility by service personnel. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobility- enabled phone, the following scenarios are possible: Logging on and off at the same phone Log on as a mobility user ! page 145.
Page 145: Logging On And Off At The Same Phone
Mobility Step by step Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If a sensor key is configured for Mobility . Press the "Mobility" sensor key. Logon via the context menu Mobile logon Select and confirm the option shown in the idle display...
Page 146: Logging Off From The Phone
Mobility Step by step Logging off from the phone Prerequisite: You are logged on as a mobility user. Logoff via key If a program key is configured for Mobility. Press the "Mobility" program key. Logon via the context menu Mobile logoff Select and confirm the option shown in the idle display context menu ! page 29.
Page 147: Logging On At Different Telephones
Mobility Step by step Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy, the logon is rejected.
Page 148: Logging On With Forced, Delayed Logoff At A Remote Phone
Mobility Step by step Logging on with forced, delayed logoff at a remote phone If the remote phone is busy and your service personnel enabled "Forced logoff during call" with a set timeout, forced logoff does not occur until this timeout expires. Logon via a key If a program key is configured for Mobility.
Page 149: Openscape Voice Functions
OpenScape Voice functions Step by step OpenScape Voice functions The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone. On multi-line telephones, the full scope of Open- Scape Voice functions is only available for the pri- mary line.
Page 150: Making Anonymous Calls
OpenScape Voice functions Step by step Making anonymous calls Your service personnel decides whether or not your call- er ID (name and phone number) is displayed on a called party’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deacti- vated, however, for specific calls.
Page 151: Temporarily Activating Anonymous Calling For The Next Call
OpenScape Voice functions Step by step Temporarily activating anonymous calling for the next call If your service personnel activated caller ID transmis- sion for your phone, you can deactivate this setting for the next call as follows: Lift the handset.
Page 152: Creating A List For Selective Calls
(also known as a selection list). Your service personnel know how long this list may be in the OpenScape Voice used on site in your facility. A connection is set up if a caller’s phone number match- es a number in the selection list.
Page 153: For Call Rejection
OpenScape Voice functions Step by step For call rejection As for selective call acceptance, you can create a selec- tion list with the phone numbers of parties from whom you are not willing to accept calls. Your service person- nel know how long this list may be in the OpenScape Voice used on site in your facility.
Page 154: Anonymous Calls
OpenScape Voice functions Step by step Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was reject- Lift the handset.
Page 155: Using Abbreviated Dialing
OpenScape Voice functions Step by step Using abbreviated dialing Abbreviated dialing gives you access to a central list of frequently dialed phone numbers. You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers.
Page 156: Hunt Group Functions
Your service personnel can incorporate multiple tele- phones in a hunt group. If your telephone is assigned to a hunt group, OpenScape Voice forwards calls for the mem- bers of your group in accordance with specific rules de- fined by your service personnel. Hunt groups are a simple solution for distributing calls to a group of telephones.
Page 157: Marking The Last Line In The Hunt Group Chain
OpenScape Voice functions Step by step Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line.
Page 158: Reachability
OpenScape Voice functions Step by step Reachability You can make either serial calls or simultaneous calls on several sites. The features for this are • Serial call • Parallel call Prerequisite: The service personnel has configured the respective feature for your main number in OpenScape Voice.
Page 159: Parallel Call
OpenScape Voice functions Step by step The caller is informed that the call is being routed to an- other station. The connection is established with the first phone that accepts the call. If the call is not answered by any phone, it is forwarded to the configured forwarding destination (on no reply) or to a "rejection announcement".
Page 160 OpenScape Voice functions Step by step Activating/deactivating parallel call via code You can activate/deactivate the parallel call without hav- ing to change to edit mode. Prerequisite: You have already entered numbers in the parallel call list. Lift the handset. Enter the code to activate or deactivate the parallel call...
Page 161: Parking A Call
OpenScape Voice functions Step by step Parking a call If you have answered a call for a colleague and cannot forward it to him, you can park the call. Call park You are conducting the call. Let the other party know, e.g.
Page 162: Silent Monitoring
OpenScape Voice functions Step by step Silent Monitoring If this function has been configured by service person- nel and enabled for the destination phone, you can join an active call of an internal station and listen in unno- ticed (muted) or with the knowledge of the target sta- tion (active).
Page 163: Muted Silent Monitoring
OpenScape Voice functions Step by step Muted silent monitoring Station A and B are on a call. You want to monitor a call but so that neither station notices. internal station A Your phone internal or external station B •...
Page 164: Code Table For Openscape Voice Functions
OpenScape Voice functions Code table for OpenScape Voice functions Ask your service personnel to enter the latest codes in the following table. Print this page as an overview. Function Code Description ! page 150 Making anonymous calls off ! page 150...
Page 165: Individual Phone Configuration
Individual phone configuration Step by step Individual phone configuration Display Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Setting contrast The display has six contrast levels that you can set ac- cording to your light conditions.
Page 166: Contrast For The Openstage Key Module
Individual phone configuration Step by step Contrast for the OpenStage Key Module If an OpenStage Key Module is connected to your OpenStage 40, you can set contrast for it. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
Page 167: Date And Time
Individual phone configuration Step by step Date and time You can set the date and time display here if necessary. z You can also configure these settings via the Web inter- face ! page 198. Setting the time Press the key shown. Settings Select and confirm the option shown.
Page 168: Setting Daylight Saving Time
Individual phone configuration Step by step Setting daylight saving time Prerequisite: Auto DST is deactivated ! page 169. z You can also configure this setting via the Web interface ! page 198. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
Page 169: Automatic Daylight Saving Time
Individual phone configuration Step by step Difference (mins) Select and confirm the option shown. Enter and confirm the difference between daylight and standard time in minutes. Save & Exit Confirm. Automatic daylight saving time The Auto DST setting (automatic time-update) is pro- vided for information purposes and can only be changed by your service personnel.
Page 170: Time Display Format
Individual phone configuration Step by step Time display format z You can also configure this setting via the Web interface ! page 198. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown. if nec.
Page 171: Audio
Individual phone configuration Step by step Audio Volumes Use this selection to set the following volumes: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover Example: Handset Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
Page 172: Settings
Individual phone configuration Step by step Settings Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: "Normal", "Echoing", "Muffled" . z You can also configure this setting via the Web interface ! page 198.
Page 173 Individual phone configuration Step by step if nec. Enter and confirm the user password. Audio Select and confirm the option shown. Settings? Select and confirm the option shown. Ringer file Select and confirm the option shown. ABC.wav Select and confirm the required ringer file or "pattern."...
Page 174 Individual phone configuration Step by step Pattern sequence z You can also configure this setting via the Web interface ! page 198. Prerequisite: You have choosen the "pattern" ringtone, see ! page 172. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
Page 175 Individual phone configuration Step by step Country setting for speakerphone mode Enter the country setting you prefer for speakerphone mode here (see ! page 45). z You can also configure this setting via the Web interface ! page 198. Press the key shown. Settings Select and confirm the option shown.
Page 176 Individual phone configuration Step by step Setting headset port use Here you set whether you are using a wired or cordless DECT headset. z You can also configure this setting via the Web interface ! page 198. Press the key shown. Settings Select and confirm the option shown.
Page 177: Tone And Indication With An Unsecured Voice Connection
Individual phone configuration Step by step Tone and indication with an unsecured voice connection Use this option to activate an alerting tone that you hear when a secure voice connection with the party you are currently talking to ceases to be secure. The message "Nonsecure connection"...
Page 178: Key Click
Individual phone configuration Step by step Key click You can configure whether a key click should be audible when a key is pressed. You can also decide whether this should apply for all keys or only for the keys on the keypad.
Page 179: Setting The Language And Country
Individual phone configuration Step by step Setting the language and country Selecting a language z You can also configure this setting via the Web interface ! page 198. Press the key shown. Settings Select and confirm the option shown. User Select and confirm the option shown.
Page 180 Individual phone configuration Step by step You may choose from the following languages: 1. Bahasa Indonesia 2. Bahasa Malaysia 3. Brasileiro 4. Català Ceština 6. Dansk 7 . Deutsch 8. Eesti keel 9. English 10. English(US) 11. Español 12. Français 13.
Page 181: Country-Specific Setting
Individual phone configuration Step by step Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). z You can also configure this setting via the Web interface ! page 198. Press the key shown. Settings Select and confirm the option shown.
Page 182: Context Menu
Individual phone configuration Step by step Context menu After a connection is set up, a context menu appears with dependent functions. You can activate/deactivate the automatic display and can also set how long the context menu should be displayed. z You can also configure this setting via the Web interface ! page 198.
Page 183: Network Information
Individual phone configuration Step by step Network information This information overview in the user area of the service menu provides you with information about the IP ad- dress or name of the phone and the HTML address of the web-interface. It also provides real-time data about the network activity of the phone.
Page 184: Resetting User Data
Individual phone configuration Step by step Resetting user data The following user-specific settings changed via the phone menu or the Web interface can be reset to facto- ry settings. • Display contrast • Language setting • Audio settings – Volumes –...
Page 185: Call Recording
Call recording Step by step Call recording A central voice recorder is installed in the network for recording calls to which your telephone connects in order to record the current voice traffic. The recorder records the entire voice flow of two or more participants.
Page 186: Explanations Of Recording
Call recording Step by step incoming and outgoing calls will also be recorded. If you pause the recorder during a call, special calls such as consultation calls, call pickups and second calls will not be recorded as long as the recorder is paused. If the telephone reverts to idle status, the AutoStart process is set up again for the next call.
Page 187: Enhanced Functions
Call recording Step by step Enhanced functions: 1. A conference can be set up or cleared down during recording. 2. A consultation can be performed during recording. 3. Call transfer is also available during recording. 4. A second call can be accepted during recording. The following features are not supported: 1.
Page 188: Recording Calls
Call recording Step by step Recording calls Using the call recording feature The recording function can be used in a similar way to a recorder, for example for recording music. The recorder can be: switched on (standby .) • • switched off or stopped (~) •...
Page 189: Manual Call Recording
Call recording Step by step Manual call recording Activating or deactivating call recording when the telephone is in idle mode. Prerequisite: Manual mode is selected. The recording button is configured and indicates the status. Recording on Select the option shown in the telephone's context menu to enable the option.
Page 190: Controlling Call Recording
Call recording Step by step Controlling call recording Starting call recording manually during a call Prerequisite: Manual mode or AutoStart is selected. You are conducting a call. Recording has not started. The recording button LED is not lighting. You are conducting a call (see also ! page 186). Press the recording button to start the recording - the LED key lights up.
Page 191: Consultation During Call Recording
Call recording Step by step Consultation during call recording Prerequisite: You are conducting a call. Recording has started. The recording button LED is lighting. You initiate a consultation – your main call is placed on hold as a result while the consultation is being performed.
Page 192: Call Recording While Alternating
Call recording Step by step Call recording while alternating Prerequisite: You have an active or held consultation or second call. Recording has started. The recording button LED is lighting. You are connected with the second party. You hear a beep and the recording symbol is shown in the line for the second call.
Page 193: Setting Up A Conference During Recording
Call recording Step by step Setting up a conference during recording Prerequisite: You are conducting a consultation call ! page 58 or you have accepted a second call ! page 90 and the "System conference" feature was configured by the service personnel. Recording has started.
Page 194: Your Call Is Included In A Conference During The Recording
Call recording Step by step Your call is included in a conference during the recording. Prerequisite: You are conducting a call that is being recorded. You are to be included in a conference by your call partner. You are placed on hold while the conference is being set up.
Page 195 Call recording Step by step Retrieving a held call: Press line key A. The line key LED lights up. The call is retrieved. You hear a beep and the recording symbol is shown on the display again. Call recording is continued.
Page 196: Diagnostic Information
Call recording Step by step Diagnostic information This information overview in the user area of the service menu provides you with information on the current con- figuration of the telephone: Press the key shown. Settings Select and confirm the option shown. User Confirm the option shown.
Page 197 Call recording Step by step Diagnostic.Information last.restart: 2011-05- 11T13:46:46 memory.free: 17 ,801K free ip.adress: 192.168.1.202 subnet.mask: 255.255.255.0 default.route: 192.168.1.2 primary.dns: 192.168.1.105 secondary.dns: 192.168.1.2 route.1.ip: route.1.gateway: None route.1.mask: None route.2.ip: None route.2.gateway: None route.2.mask: None mac-address: 0001e32fc7be discovery.mode: Manual dhcp.reuse: lan.port.type: pc.port.status: None pc.port.type:...
Page 198: Web Interface (Wbm)
Web interface (WBM) Web interface (WBM) General You can configure a number of settings for your phone via the Web inter- face. Communication is via a secure HTTPS connection. Access to the Web interface must be activated by service personnel. Calling up the Web interface For more information on the IP address, the Web interface address, and how to connect the telephone to the network, refer to the sec-...
Page 199: User Pages
Web interface (WBM) User pages The Web interface homepage opens once you have entered and confirmed the phone’s IP address: User menu Phone information User selection User login Highlighted entry (current page) Menu heading Menu entry 1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu.
Page 200: User Menu
Web interface (WBM) User menu All settings that you can make via the Web interface’s user menu can also be made via the phone’s user menu ! page 37. User Pages User login V ! page 139 Date and Time –...
Page 201 – Add all lines V ! page 133 – Reordering directions: Move down, Move to bottom, Move to top, Move up V ! page 133 – BLF – Busy Lamp Field: not for OpenScape Voice [1]. Information - read only...
Page 202 Web interface (WBM) Phone – Display settings – Display brightness – -3 – -2 – -1 – Default – +1 – +2 – +3 – Contrast V ! page 165 – Key module contrast V ! page 166 – Program keys –...
Page 203 Web interface (WBM) Phone book – Contact list V ! page 109 – New contact V ! page 109 – Delete all contacts V ! page 110 Diagnostic information V ! page 196...
Page 204: Fixing Problems
Fixing problems Fixing problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. •...
Page 205: Contact Partner In The Case Of Problems
• With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.siemens-enterprise.com/index.php/Key_Labelling_Tool. • Select the appropriate key labeling tool in your language. You can use the tool online via the browser or you can download it for local use.
Page 206: Local User Menu
Local user menu Local user menu Opening the user menu on the phone Press the N key to open the telephone menu. On the Settings menu, open the User menu. You are prompted to enter the User password ! page 139. Confirm this with OK. The options of the user menu are available.
Page 207 Local user menu – Ringer2.wav – Ringer3.wav – Ringer4.wav – Ringer5.wav – Ringer6.wav ! page 173 – Ringer melody: 2 – 1 – 2 – 3 – 4 – 5 – 6 – 7 – 8 ! page 174 – Ringer tone sequence: 1 –...
Page 208 Local user menu – Yes – No ! page 96 – Transfer on ring: Yes – Yes – No ! page 55 – Immediate dialling: Yes – Yes – No – Incoming calls? – Deflecting? – Option: Save & Exit –...
Page 209 Local user menu ! page 65 – Enter destination (context menu) – List of saved numbers (context menu), if applicable ! page 65 – Edit favourites (Context menu) – Option: Save & Exit – Exit (Discard Changes) – Destination 1 –...
Page 210 Local user menu – Yes – No – Connected calls? – Option: Save & Exit – Exit (Discard Changes) ! page 95 – Allow call transfer: Yes – No? – Return? ! page 62 – Allow call joining: Yes – Yes –...
Page 211 Local user menu – Context menu ! page 182 – Automatic display menu Yes – Yes – No ! page 182 – Display time – 5 – 10 – 20 – 30 – 60 – 120 – Unlimited no. – Keyset? –...
Page 212 Local user menu – Option: Save & Exit – Exit (Discard Changes) ! page 75 – Normal: Unallocated – Unallocated – Further functions, see ! page 214 – Label: predefined or customized – Settings: function-dependent ! page 75 – Shifted: Unallocated –...
Page 213 Local user menu ! page 170 – Time format: 24 hour – 24 hour – 12 Hour (AM/PM) Security? – Change user password ! page 139 – Option: Save & Exit – Exit (Discard Changes) – Current password: – New user password: –...
Page 214: Key Functions
Local user menu Key functions Normal You can program the following functions on the Normal of the function keys: • Selected dialling • Repeat dialling • Forward all calls • Forward no reply • Forward busy • Mute • Ringer off •...
Page 215 Local user menu Shifted You can program the following functions on the Shifted of the function keys: • Selected dialling • Repeat dialling • Alternate • Blind transfer call • Transfer call • Deflecting • Conference • Repertory dial • Release •...
Page 216: Index
Index ............ 64 Index Variable ......... 69 Call forwarding chain ......65 Call forwarding favourites ....118 Call forwarding information Numerics ..........35, 112 Call lists ............51 2nd alert ............35 Call log Call recording ..........192 alternating ..........188 automatic Accepting calls ..........
Page 217 Index ............167 ............. 26 Date Icons ....... 64 ....... 55, 101 Destination phone number Immediate dialing ........101, 142, 143 ........3 Dial plan Important information ..........26 Display icons Incoming calls ..........116 Display settings multi-line ..........165 contrast ...........
Page 218 ..........118 multi-line ..........99 Repdial keys ..........46 Open listening ......81 Resetting sensor keys ........149 OpenScape Voice ........... 136 Ringer off abbreviated dialing .... 155 two-key abbreviated dialing ....154 accepting anonymous calls ..........155 ..... 65...
Page 219 Index ....... 143 ......64 Unlocking the phone Variable call forwarding ..........14 User interface ..........12 User support ......16 Using Ethernet switches ............ 56 Warm line ..16 Using network ports more efficiently ..........121 for lines ........198, 206 Web interface...
Page 220 Hofmannstr. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2030-U101-1-7619 The information provided in this document contains merely general descriptions or char- acteristics of performance which in case of...

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Siemens OpenScape Voice User Manual

Important Information

General Information

Getting to Know Your Openstage Phone

Basic Functions

Programmable Sensor Keys

Enhanced Phone Functions

Phonebooks and Call Lists

Making Calls with Multiple Lines

Privacy/Security

Mobility

Openscape Voice Functions

Individual Phone Configuration

Call Recording

Web Interface (WBM)

Fixing Problems

Local User Menu

Index

Quick Links

Need help?

Questions and answers

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Summary of Contents for Siemens OpenScape Voice