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User Guide
for InZone E960

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Summary of Contents for Huawei InZone E960

  • Page 1 User Guide for InZone E960...
  • Page 2: Table Of Contents

    How to access WiFi • Windows XP • Windows Vista • Apple Mac Accessing the InZone E960 online User Guide or Online Help Using the Optus Wireless Telephone service • How to obtain your telephone number • General tips • Using Optus Voicemail •...
  • Page 3: About The Inzone E960 Device

    • An Ethernet Cable (Grey) Power Button (ON/OFF key) • A Power Adapter (white) • User Guide WiFi (WLAN) Indicator Power Indicator • 6 Step set-up guide The InZone E960 uses the Optus Mobile 3G/HSPA (2100MHz) network to deliver your wireless service.
  • Page 4: Step Set-Up Guide

    6 Step set-up guide step 1 – Insert sIM. With the InZone turned off, find the sIM Card cradle and insert the optus supplied sIM card with the gold plate facing upwards. step 2 – attach the Pedestal and place the InZone near a window. step 3 –...
  • Page 5 step 4 Remove Telephone Cable from wall socket. Plug your Telephone Cable into the telephone socket on the InZone device. 1 metre apart Your Telephone is now connected to the InZone device and ready to make phone calls. TIP! Within 24 hours your Home or Business phone number will be allocated, after this time call 1800 652 456 from your device to find out your number.
  • Page 6 step 6 – Use your online usage meter to monitor your broadband usage. Open your internet browser and enter www.optuszoo.com.au/wirelessusage into the address field and hit Enter. For your convenience, add to your favorites or bookmark. TIP! Remember, excess usage charges apply once you reach your monthly data allowance.
  • Page 7: Setting Up Your Optus Member Services Account

    To access these features you will need an Optus Wireless Broadband Username. setting up an optus Wireless Broadband Username step 1 – access the optus Wireless Broadband set-Up Page. With your InZone E960 connected to the Internet, type the below web address into the address field of your web browser: www.optuszoo.com.au/owbsetup...
  • Page 8: Optus Member Services - Checking Your Usage

    step 2 – selecting a Username and Password. Follow the online instructions and enter a Username and Password into the fields as indicated, then click next. The Username you select will be used as part of your email address and will allow you to access Member Services. step 3 –...
  • Page 9: My Usage

    My Usage The “My Usage” page allows you to manage your usage during your billing month. To access the “My Usage” page, go to the Member Services section of the myZOO portal, using your Username and Password, sign into Member Services. Then click on My Usage. http://memberservices.optuszoo.com.au My Usage will display usage in megabytes (MB), however your usage will be counted in kilobytes (KB) i.e.
  • Page 10: Configuring Your Email

    Configuring your email If you would like to set-up your email program, here are the steps and settings you’ll need: oUTlooK EXPrEss To setup outlook Express follow these steps: In Outlook Express, click on the Tools menu and select accounts. Click the add button and select Mail.
  • Page 11: Outlook 2003

    oUTlooK 2003 To setup outlook 2003 follow these steps: In Outlook 2003, click on the Tools menu and select Email accounts. Select the add a new email account option and click next. Select PoP3 and click next. Enter your User Information and the following Server Information: a.
  • Page 12: Windows Vista

    WIndoWs VIsTa To setup Windows Mail follow these steps: In Windows Mail, click on the Tools menu and select accounts. Click the add button. Select Email Account and click next. Enter a Display Name and click next. Enter your Optusnet email address and click next. Ensure that POP3 is selected in the Incoming email server type field and enter the following server details: a.
  • Page 13: Setting Up A Wifi Network (Wlan)

    Setting up a WiFi Network (WLAN) how to set up WiFi on your huawei E960 InZone step 1: In the address field on your internet browser, type http://192.168.1.1/ step 2: Type “admin” into the Password box and click on the “login” button.
  • Page 14 step 4: Select the “Wlan Enable” icon from Screen. step 5: Select “Enabled” and Press “apply” Button.
  • Page 15 6: Wait until the Device has saved the changed value and press “Continue” Button. how to set up WiFi security on your huawei E960 InZone You need to set up security and a password to prevent other users using your broadband when you have your wireless network on.
  • Page 16 step 3: Select the “Quick setup” on left side menu. step 4: Click on the “next” Button.
  • Page 17 step 5: Click on the “next” Button (Do not change the “Configure PPP Profile Settings”). step 6: In the SSID field enter the name for your wireless network, if you want to change it from Optus Wireless Broadband. The name you enter will be visible others.
  • Page 18 step 8: Press “next”. step 9: To set up your security password change the encryption mode from “no Encryption” to “WPa-PsK” from the drop down menu.
  • Page 19 step 10: Enter your chosen password in the box marked “WPa Pre-shared Key” (must be 8-63 characters or 64 digits) then Press “next”. • No security means anyone can access your network. • Please write down your chosen password and keep in a safe place. WiFi Protected Access (WPA) uses a Pre-Shared Key (PSK) to establish the security using an 8 to 63 character password.
  • Page 20 step 11: Press “Finish”. step 12: Wait until the Device has saved the changes and press “Continue” Button. additional security Enhancements/suggestions. • Disable your WiFi unless using the WiFi network. • For advanced Users: Disable the “SSID Broadcast” after you have connected all your PCs to your Wi-Fi, so that other people nearby cannot see your WiFi connection Note: Due to the complexity of numerous computer manufacturers and operating systems, Optus Customer Service only supports connection via an Ethernet cable to...
  • Page 21: How To Access Wifi

    How to access WiFi WIndoWs XP Click start; choose Control Panel then network and Internet Connections then network Connections. Look for your Wireless network Connection: eg. your ssId. Right click over this and select View available Wireless networks Select the network ssId/name and click Connect. You will be prompted to enter your Password/WiFi Security Key.
  • Page 22: Apple Mac

    To access the User Guide, type http://www.optuszoo.com.au/help/wireless into the address field of your web browser. Go to Wireless ‘yes’ Fusion and click Get Connected. Then click InZone Modem set-up. A copy of the InZone E960 User Guide can be viewed or downloaded from this page.
  • Page 23: Using The Optus Wireless Telephone Service

    For Wireless Telephone customers, call 1800 652 456 from your Wireless Telephone service to confirm your service number 24 hours after the activation of your service. Making calls with your Optus InZone E960 Wireless Telephone service is simple. General Tips when using the Wireless Telephone service When dialling a number, you will experience a slight delay before you hear the ringing tone;...
  • Page 24: Call Waiting

    retrieving your Voicemail from an alternate location With Optus Voicemail, you can access your Voicemail messages when you’re away from home or the office. To do this: Dial 133 321 from any phone. Enter your full telephone number (which is your phone number, including area code) and press #.
  • Page 25: Call Forwarding

    Call Forwarding To activate Call Forwarding: Lift the handset and dial *78* followed by the destination phone number including • the area code. e.g. *78*0292XXXXXX • You will hear a confirmation tone if successful. • When this feature is active you will hear a different dial tone. To deactivate Call Forwarding: •...
  • Page 26: Telephone Quick Reference Guide

    Telephone Quick Reference Guide Call feature codes for the optus InZone E960 device Call Features operation using handset Call hold (single party)^ Press r key to hold or re-active call Call Waiting activate Dial *43# to activate. Call Waiting de-activate Dial #43# to de-activate.
  • Page 27: Troubleshooting

    Cannot make a call Check the Signal Strength Indicator, on the front of the InZone E960 modem to see if it is red or yellow. If so, move the InZone E960 to a new position until the indicator turns green or blue.
  • Page 28: Indicator Lights Meanings

    When connected to the Optus GSM network, you will not receive Broadband speeds. Using the reset Button The InZone E960 comes with a Reset Button, refer diagram 1 of this guide for location, which can be used to reset the device back to the default Optus settings.
  • Page 29: Things You Must Know About This Service

    Things you must know about this service The Optus InZone E960 doEs noT have a battery backup and WIll noT oPEraTE In ThE EVEnT oF MaIns PoWEr FaIlUrE. In such an event you will not be able to use the service to make or receive calls, including for example, to emergency services.
  • Page 30: Safety Precautions

    The handset connecting to this device may cause an intrusive “hum” in some hearing aids. • The InZone E960 modem should not be placed near other electronic appliances as it may cause interference. • Do not install this device in a bathroom or shower room as it is not splash-proof.
  • Page 31: Optus Statement On Customer Service Standards

    OPTUS STATEMENT ON CUSTOMER SERVICE STANDARDS Introduction Optus aims to provide the highest level of customer service, which includes the handling of complaints. This statement outlines Optus’ procedures for the handling of customer complaints in relation to our products and services. It sets out our current complaint handling policy, which is compliant with the ACIF Industry Code on Complaint Handling.
  • Page 32 Technical Help For general billing, faults or technical assistance, please call one of our helpful Optus Customer Care Specialists: residential Enquiries and Technical support 133 697 small Business Enquiries and Technical support 133 343 http://www.optus.com.au Make a note of your Optus details here: Username Primary email address (Important: Your email address is your username@ optusnet.com.au)

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