Huawei WIFI AX2 Manual
Hide thumbs Also See for WIFI AX2:
Table of Contents

Advertisement

HUAWEI_WIFI_AX2
HUAWEI_WIFI_AX2
Issue
01
Date
2022-02-18
HUAWEI TECHNOLOGIES CO., LTD.

Advertisement

Table of Contents
loading

Summary of Contents for Huawei WIFI AX2

  • Page 1 HUAWEI_WIFI_AX2 HUAWEI_WIFI_AX2 Issue Date 2022-02-18 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...
  • Page 3: Table Of Contents

    8 How do I know whether I'm connected to a 2.4 GHz Wi-Fi or a 5 GHz Wi-Fi..28 9 How do I disable Prioritize 5 GHz/Tri-band auto-selection and manually connect to my HUAWEI router either 2.4 GHz 、 5 GHz Wi-Fi or 2.4 GHz \ 5 GHz_1\ 5 GHz_2 Wi-Fi.............................32 10 How do I enable or disable Wi-Fi on my HUAWEI router.........36...
  • Page 4 24 How do I restart my HUAWEI router................80 25 How do I optimize my Wi-Fi channels of my HUAWEI router......... 83 26 How do I use the HUAWEI router's smart diagnosis function in the AI Life App ...............................87 27 How can I log in to my HUAWEI router's web-based management page..103 28 How do I access the web-based management page of my router on an Apple computer..........................
  • Page 5 Contents 44 How do I obtain the MAC address of a computer through a HUAWEI router...152 45 How do I check whether the WAN IP address of a HUAWEI router is a public IP address?............................ 153 46 How do I set the IPTV function of HUAWEI Router..........155 47 How do I modify the name of a device connected to the HUAWEI router..
  • Page 6: How Do I Connect My Huawei Router Cascade To The Old Router Through The Network Cable And Set It As The Secondary Router

    If your old router can access the Internet but does not support HarmonyOS Mesh +, you can connect the HUAWEI router to the old router and set it as the secondary router to provide increased Wi-Fi coverage. Preparation: Ensure that the old router can properly access the Internet, and that the HUAWEI router is new or has been restored to factory settings.
  • Page 7 1 How do I connect my HUAWEI router cascade to HUAWEI_WIFI_AX2 the old router through the network cable and set it HUAWEI_WIFI_AX2 as the secondary router Step 3 Configuring the router Open an internet browser on your phone or computer, enter the default IP...
  • Page 8 1 How do I connect my HUAWEI router cascade to HUAWEI_WIFI_AX2 the old router through the network cable and set it HUAWEI_WIFI_AX2 as the secondary router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd. ----End...
  • Page 9: How Do I Set Up My Huawei Router As A Wireless Switch For My Old Router

    NO TE ● If this is the first time you have configured the HUAWEI router, you need to complete the Internet connection wizard before you can enter the Connect to Internet page. ● Only a one-pack router can be used together with an old router to function as a wireless switch.
  • Page 10 2 How do I set up my HUAWEI router as a wireless HUAWEI_WIFI_AX2 switch for my old router Step 4 Your HUAWEI router can now be used as a wireless switch, and your phone, tablet, and laptop can be connected to its Wi-Fi network. ----End...
  • Page 11: How Many Devices Can I Connect To My Huawei Router

    HUAWEI_WIFI_AX2 3 How many devices can I connect to my HUAWEI HUAWEI_WIFI_AX2 router? How many devices can I connect to my HUAWEI router? The maximum number of connectable wired devices depends on the number of LAN ports on the router. The maximum number of connectable wireless devices depends on the router's Wi-Fi chipset.
  • Page 12 HUAWEI_WIFI_AX2 3 How many devices can I connect to my HUAWEI HUAWEI_WIFI_AX2 router? Conne Network Maximum Connections Applicable Routers ction Port/Wi- Mode Frequen cy Band Non- The number of ● HUAWEI Router A1, auto- connectable wired devices HUAWEI Router WS318n,...
  • Page 13: How Can I Set Up The Internet For My New Huawei Router On My Phone

    HUAWEI_WIFI_AX2 4 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my phone How can I set up the Internet for my new HUAWEI router on my phone Your router supports broadband sharing. You can use your router to connect several household devices such as your computer, phone, tablet, laptop, or TV set- top box to the Internet with wireless or wired connections.
  • Page 14 HUAWEI_WIFI_AX2 4 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my phone NO TE If a notification prompt does not appear, touch the Add button in the upper right corner of the app's home screen.
  • Page 15 HUAWEI_WIFI_AX2 4 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my phone – If your Internet access mode is DHCP, no further configurations are required. Once you have followed the Internet access wizard and set your Wi-Fi name, Wi-Fi password, and login password.
  • Page 16 HUAWEI_WIFI_AX2 4 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my phone Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 17 HUAWEI_WIFI_AX2 4 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my phone Select the Router setup and click Save, the configuration process is complete. Step 4 Getting your other devices online: To connect your wired devices (such as computers and TV set-top boxes) to the Internet, use an Ethernet cable to connect the devices to the LAN ports on your router.
  • Page 18 HUAWEI_WIFI_AX2 4 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my phone Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 19 HUAWEI_WIFI_AX2 4 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my phone NO TE To configure the VLAN (Virtual Local Area Network), enable the VLAN function on the Internet connection account screen and enter the configuration information. For details about the VLAN configuration information, contact your network carrier.
  • Page 20: How Can I Set Up The Internet For My New Huawei Router On My Computer

    HUAWEI_WIFI_AX2 5 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my computer How can I set up the Internet for my new HUAWEI router on my computer Your router supports broadband sharing. You can use your router to connect several household devices such as your computer, phone, tablet, laptop, or TV set- top box to the Internet with wireless or wired connections.
  • Page 21 HUAWEI_WIFI_AX2 5 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my computer – Once your router identifies that your Internet access mode is set to DHCP, you will be automatically redirected to the set Wi-Fi password screen.
  • Page 22 HUAWEI_WIFI_AX2 5 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my computer – If your Internet access mode is Static IP address , enter your IP address 、 Subnet mask、Defalt getaway、Preferred DNS server、Alternate DNS server, then click Next.
  • Page 23 HUAWEI_WIFI_AX2 5 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my computer – To configure the VLAN (Virtual Local Area Network), enable the VLAN function on the Internet connection account screen and enter the configuration information.
  • Page 24 HUAWEI_WIFI_AX2 5 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my computer Use the internet wizard to set a new Wi-Fi name and password for your router, as well as a login password to log in to the web-based management page.
  • Page 25 HUAWEI_WIFI_AX2 5 How can I set up the Internet for my new HUAWEI HUAWEI_WIFI_AX2 router on my computer Step 3 Getting your other devices online: To connect computers, set-top boxes, and other wired devices to the Internet, use an Ethernet cable to connect the device to the LAN port on your router. To connect phones, tablets, laptops and other wireless devices to the Internet, connect the devices to your router's Wi-Fi network.
  • Page 26: How To Configure Wired Bridge For The Huawei Routers

    HUAWEI_WIFI_AX2 6 How to configure wired bridge for the HUAWEI HUAWEI_WIFI_AX2 routers? How to configure wired bridge for the HUAWEI routers? Case 1: The uplink device is a HarmonyOS Mesh+ router Use a network cable to connect the LAN port of the uplink router to the WAN port of the router.
  • Page 27 HUAWEI_WIFI_AX2 6 How to configure wired bridge for the HUAWEI HUAWEI_WIFI_AX2 routers? After the settings are saved, you can modify parameters such as the Wi-Fi name and password on the My Wi-Fi page as required. NO TE ● After you click Save, it is advised that you restart the router to ensure that the settings take effect.
  • Page 28 HUAWEI_WIFI_AX2 6 How to configure wired bridge for the HUAWEI HUAWEI_WIFI_AX2 routers? Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 29: How Do I Connect My Huawei Router To My Old Router Using Wi-Fi Repeater Mode

    Preparation: Ensure that the old router can access the Internet properly, and that the HUAWEI router is new or has been restored to factory settings. Step 1 Connecting the cables: Connect the power supply of the HUAWEI router. Do not connect an Ethernet cable to WAN port on the HUAWEI router now.
  • Page 30 HUAWEI_WIFI_AX2 7 How do I connect my HUAWEI router to my old HUAWEI_WIFI_AX2 router using Wi-Fi repeater mode Step 4 Touch GET STARTED and select Extend a Wi-Fi network(relay)> Wireless network, then select the Wi-Fi network of your old router and follow the onscreen instructions to complete the configuration.
  • Page 31 HUAWEI_WIFI_AX2 7 How do I connect my HUAWEI router to my old HUAWEI_WIFI_AX2 router using Wi-Fi repeater mode Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 32 Wi-Fi repeater mode NO TE The HUAWEI router supports Repeater mode over 5 GHz Wi-Fi. To do this, select your router's 5 GHz network from the list of available Wi-Fi networks. Once the configuration is complete, the Wi-Fi name and password of the HUAWEI router will be the same as those of the old router, and there will be only one Wi-Fi network.
  • Page 33: How Do I Know Whether I'm Connected To A 2.4 Ghz Wi-Fi Or A 5 Ghz Wi-Fi

    How do I know whether I'm connected to a 2.4 GHz Wi-Fi or a 5 GHz Wi-Fi When you configure your router for the first time using the HUAWEI AI Life App and set your Wi-Fi name and password, Prioritize 5 GHz will be enabled by default.
  • Page 34 Method 2: Checking through the HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App and go to the Router screen, then click Connected devices, From here you can check whether your phone is connected to a 2.4 GHz or 5 GHz Wi-Fi network.
  • Page 35 HUAWEI_WIFI_AX2 8 How do I know whether I'm connected to a 2.4 HUAWEI_WIFI_AX2 GHz Wi-Fi or a 5 GHz Wi-Fi Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 36 IP address). Go to Manage Device. From here you can check whether your phone is connected to a 2.4 GHz or 5 GHz Wi-Fi network. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 37: How Do I Disable Prioritize 5 Ghz/Tri-Band Auto-Selection And Manually Connect

    Method 1: Using the HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App and go to the Router screen, then go to Show more > Wi-Fi management > Wi-Fi Issue 01 (2022-02-18)
  • Page 38 9 How do I disable Prioritize 5 GHz/Tri-band auto- selection and manually connect to my HUAWEI HUAWEI_WIFI_AX2 router either 2.4 GHz 、 5 GHz Wi-Fi or 2.4 GHz \ 5 HUAWEI_WIFI_AX2 GHz_1\ 5 GHz_2 Wi-Fi Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 39 9 How do I disable Prioritize 5 GHz/Tri-band auto- selection and manually connect to my HUAWEI HUAWEI_WIFI_AX2 router either 2.4 GHz 、 5 GHz Wi-Fi or 2.4 GHz \ 5 HUAWEI_WIFI_AX2 GHz_1\ 5 GHz_2 Wi-Fi Disable Prioritize 5 GHz/Tri-band auto-selection., then touch the √ icon in the upper right corner of the screen.
  • Page 40 9 How do I disable Prioritize 5 GHz/Tri-band auto- selection and manually connect to my HUAWEI HUAWEI_WIFI_AX2 router either 2.4 GHz 、 5 GHz Wi-Fi or 2.4 GHz \ 5 HUAWEI_WIFI_AX2 GHz_1\ 5 GHz_2 Wi-Fi Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 41: How Do I Enable Or Disable Wi-Fi On My Huawei Router

    Method 1: Through the HUAWEI AI Life App Step 1 Connect your phone to the router's Wi-Fi network. Step 2 Open the HUAWEI AI Life App from your phone and go to the Router screen, then go to Show more > Wi-Fi management > Wi-Fi.
  • Page 42 HUAWEI_WIFI_AX2 10 How do I enable or disable Wi-Fi on my HUAWEI HUAWEI_WIFI_AX2 router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 43 HUAWEI_WIFI_AX2 10 How do I enable or disable Wi-Fi on my HUAWEI HUAWEI_WIFI_AX2 router Step 3 Touch the Wi-Fi switch, then touch √ in the upper right corner of the screen to confirm and disable your router's Wi-Fi. NO TE You can also disable Prioritize 5 GHz / Tri-band auto-selection to off your 2.4 GHz or 5...
  • Page 44 HUAWEI_WIFI_AX2 10 How do I enable or disable Wi-Fi on my HUAWEI HUAWEI_WIFI_AX2 router ● You can also disable Prioritize 5 GHz / Tri-band auto-switch to off your 2.4 GHz or 5 GHz Wi-Fi network respectively. ----End NO TE ● When you disable Wi-Fi, you can select After restarting, your router will turn on Wi- Fi automatically, so that the next time you restart your router, the Wi-Fi function is automatically enabled.
  • Page 45: How Do I Re-Enable Wi-Fi After I Have Scheduled It To Shut Down For A Certain

    HUAWEI router How do I re-enable Wi-Fi after I have scheduled it to shut down for a certain time period on my HUAWEI router Method 1: Restarting your router Once your router restarts, Wi-Fi will be enabled automatically. NO TE...
  • Page 46 HUAWEI router NO TE After Wi-Fi is enabled, Your Wi-Fi will be disabled in the next cycle you set in the Wi-Fi timer. Disable the Wi-Fi timer function if required. ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 47: How Do I Modify My Huawei Router's Wi-Fi Name And Password

    Method 1: Through the HUAWEI AI Life App Step 1 Connect your phone to the router's Wi-Fi network. Step 2 Open the HUAWEI AI Life App from your phone and go to the Router screen, then go to Show more > Wi-Fi management > Wi-Fi.
  • Page 48 HUAWEI_WIFI_AX2 12 How do I modify my HUAWEI router's Wi-Fi HUAWEI_WIFI_AX2 name and password Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 49 HUAWEI_WIFI_AX2 12 How do I modify my HUAWEI router's Wi-Fi HUAWEI_WIFI_AX2 name and password Step 3 Enter a new Wi-Fi name and password in the Wi-Fi name and Wi-Fi password fields, then touch √ in the upper right corner of the screen to confirm.
  • Page 50 HUAWEI_WIFI_AX2 12 How do I modify my HUAWEI router's Wi-Fi HUAWEI_WIFI_AX2 name and password NO TE ● You can also disable Prioritize 5 GHz to set a new Wi-Fi name and password for your 2.4 GHz or 5 GHz Wi-Fi network respectively by entering them in the corresponding Wi- Fi network name and Wi-Fi network password fields.
  • Page 51: How Can I Improve My Huawei Router's Wi-Fi Signal

    Step 1 Connect your phone to the router's Wi-Fi network. Step 2 Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Show more > Wi-Fi management > Signal strength, and click Max.
  • Page 52: End

    HUAWEI_WIFI_AX2 13 How can I improve my HUAWEI router's Wi-Fi HUAWEI_WIFI_AX2 signal ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 53: Method 2: Through The Web-Based Management Page

    HUAWEI_WIFI_AX2 13 How can I improve my HUAWEI router's Wi-Fi HUAWEI_WIFI_AX2 signal Method 2: Through the web-based management page Step 1 Connect your computer/phone to the router's Wi-Fi(check the nameplate at the bottom of the router for the default Wi-Fi name, no password) , or connect the computer to the router's LAN port using an Ethernet cable.
  • Page 54: How Do I Set The Security Mode Of My Huawei Router

    HUAWEI_WIFI_AX2 14 How do I set the security Mode of my HUAWEI HUAWEI_WIFI_AX2 router How do I set the security Mode of my HUAWEI router The Wi-Fi security modes of the router include None mode, WPA2 PSK mode , WPA/WPA2 PSK hybrid mode, and WPA2 PSK/WPA3 SAE hybrid mode.
  • Page 55 HUAWEI_WIFI_AX2 14 How do I set the security Mode of my HUAWEI HUAWEI_WIFI_AX2 router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 56: How Can I Set My Huawei Router's Wi-Fi To Turn Off At A Certain Time

    Method 1: Using HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App and go to the Router screen, then go to Show more > Wi-Fi management > Wi-Fi off schedule. Issue 01 (2022-02-18)
  • Page 57 HUAWEI_WIFI_AX2 15 How can I set my HUAWEI router's Wi-Fi to turn HUAWEI_WIFI_AX2 off at a certain time Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 58 HUAWEI_WIFI_AX2 15 How can I set my HUAWEI router's Wi-Fi to turn HUAWEI_WIFI_AX2 off at a certain time From the Wi-Fi off schedule page, touch NEW.Modify the Wi-Fi off time 、 Wi-Fi on time, and Repeat options for your router, then touch the √ icon in the upper right corner of the screen.
  • Page 59 HUAWEI_WIFI_AX2 15 How can I set my HUAWEI router's Wi-Fi to turn HUAWEI_WIFI_AX2 off at a certain time 3. Click on the icon on the right-hand side. Set your Off Periods. Click OK. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 60: How Can I Turn On My Huawei Router's Guest Wi-Fi

    ● When multi-router Networking, only the main router supports Guest Wi-Fi. Method 1: Using HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App and go to the Router screen, then go to Show more > Guest Wi-Fi. Issue 01 (2022-02-18)
  • Page 61 HUAWEI_WIFI_AX2 16 How can I turn on my HUAWEI router's Guest HUAWEI_WIFI_AX2 Wi-Fi Turn on the Guest Wi-Fi button, you can set the Wi-Fi name, whether to set the Wi-Fi password, duration and Speed limited. Method 2: Using the web-based management page 1.
  • Page 62 HUAWEI_WIFI_AX2 16 How can I turn on my HUAWEI router's Guest HUAWEI_WIFI_AX2 Wi-Fi Your guests will be able to get online by connecting their wireless devices to the Guest Wi-Fi network. ● From your router's web-based management page, you can limit the speed of any device in the Manage Device page, including the devices from your Guest network.
  • Page 63 HUAWEI_WIFI_AX2 16 How can I turn on my HUAWEI router's Guest HUAWEI_WIFI_AX2 Wi-Fi Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 64: What Should I Do If The Wi-Fi Name Or Password Of A Huawei Router Is Changed

    HUAWEI router is changed What should I do if the Wi-Fi name or password of a HUAWEI router is changed Case 1: Router has been replaced If the Wi-Fi name and password of the new router are different from those of the old router, power on the smart home device, connect your phone to the Wi-Fi network of the new router, and add the smart home device again.
  • Page 65: How Do I Modify The Wi-Fi's Frequency Bandwidth Of My Huawei Router

    HUAWEI router How do I modify the Wi-Fi's frequency bandwidth of my HUAWEI router The router's frequency bandwidth refers to the frequency range occupied by the carrier. It is also the standard for the transmission of wireless signal frequencies.
  • Page 66 HUAWEI_WIFI_AX2 18 How do I modify the Wi-Fi's frequency HUAWEI_WIFI_AX2 bandwidth of my HUAWEI router ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 67: How Do I Hide My Huawei Router's Wi-Fi Name

    Method 1: Using HUAWEI AI Life App Step 1 Connect your phone to the router's Wi-Fi network. Step 2 Open the HUAWEI AI Life App from your phone and go to the Router screen, then go to Show more > Wi-Fi management > Wi-Fi.
  • Page 68 HUAWEI_WIFI_AX2 HUAWEI_WIFI_AX2 19 How do I hide my HUAWEI router's Wi-Fi name Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 69 HUAWEI_WIFI_AX2 HUAWEI_WIFI_AX2 19 How do I hide my HUAWEI router's Wi-Fi name Step 3 From the Wi-Fi screen, select Hide network in the lower left corner and touch √ in the upper right corner to confirm. NO TE You can also disable Prioritize 5 GHz/Tri-band auto-selection to hide your 2.4 GHz or 5 GHz Wi-Fi network respectively.
  • Page 70 HUAWEI_WIFI_AX2 HUAWEI_WIFI_AX2 19 How do I hide my HUAWEI router's Wi-Fi name ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 71: How Do I Update The Firmware Version Of My Huawei Router

    For routers that feature self-adaptive ports, you do not need to distinguish between WAN and LAN ports. 2. Go to More Functions > Manage Updates. Toggle Auto-update on, set the update time of the automatic update, and click Save. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 72 2. Go to More Functions > Manage Updates, and click Update Now to check whether new updates are available for your router. If new updates are available, click One-click update to perform an online upgrade. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 73 Method 2: Configuration using HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Show more > Updates. Issue 01 (2022-02-18)
  • Page 74 If new updates are available, you can download and install them manually.Touch CHECK FOR UPDATES to check whether new updates are available for your router. If new updates are available, touch Update to download and install them. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 75 20 How do I update the firmware version of my HUAWEI_WIFI_AX2 HUAWEI router? NO TE After updating the firmware, your router's firmware can not roll back to a previous version, and your router will not reset to its factory settings. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 76: How Do I Restore My Huawei Router To Its Factory Settings

    Method 2: Through the HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Show more > HiLink > >Factory reset .
  • Page 77 HUAWEI_WIFI_AX2 21 How do I restore my HUAWEI router to its HUAWEI_WIFI_AX2 factory settings Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 78 HUAWEI_WIFI_AX2 21 How do I restore my HUAWEI router to its HUAWEI_WIFI_AX2 factory settings Then click RESTORE FACTORY SETTING. Method 3: through the web-based management page Connect your computer to the router's Wi-Fi (or to the router's gray network port (LAN port) using an Ethernet cable). In the browser address bar, enter...
  • Page 79 HUAWEI_WIFI_AX2 21 How do I restore my HUAWEI router to its HUAWEI_WIFI_AX2 factory settings Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 80: How Can I Enable Retain Key Settings When Restore My Router To Its Factory Settings

    Retain key settings option when restoring the router to its factory settings to protect your private information. ● Method 1: Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Show more > HiLink > > Factory reset.
  • Page 81 HUAWEI_WIFI_AX2 22 How can I enable Retain key settings when HUAWEI_WIFI_AX2 restore my router to its factory settings Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 82 ● Method 2: Log in to your router's web-based management page. Go to More Functions > System Settings > Backup & Restore and disable Retain key settings. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 83: How Do I Export My Huawei Router's Configuration File

    HUAWEI_WIFI_AX2 23 How do I export my HUAWEI router's HUAWEI_WIFI_AX2 configuration file How do I export my HUAWEI router's configuration file Step 1 Connect your computer to the router's Wi-Fi network (or connect the computer to the router's LAN port using an Ethernet cable). In the browser address bar, enter the default IP address and log in to the router's web-based management page(check the nameplate at the bottom of the router for the default IP address).
  • Page 84 HUAWEI_WIFI_AX2 23 How do I export my HUAWEI router's HUAWEI_WIFI_AX2 configuration file NO TE Each device has a fixed serial number. The exported configuration file can be used only by itself. ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 85: How Do I Restart My Huawei Router

    Step 1 Connect your phone to the router's Wi-Fi network. Step 2 Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Show more > Router setting > Restart router > OK.
  • Page 86 HUAWEI_WIFI_AX2 HUAWEI_WIFI_AX2 24 How do I restart my HUAWEI router ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 87 HUAWEI_WIFI_AX2 HUAWEI_WIFI_AX2 24 How do I restart my HUAWEI router Method 3: Through the web-based management page Step 1 Connect your computer/phone to the router's Wi-Fi(check the nameplate at the bottom of the router for the default Wi-Fi name, no password) , or connect the computer to the router's LAN port using an Ethernet cable.
  • Page 88: How Do I Optimize My Wi-Fi Channels Of My Huawei Router

    Step 1 Connect your phone to the router's Wi-Fi network. Step 2 Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Show more > Wi-Fi management > Wi-Fi quality, Touch REMOVE INTERFERENCE and your router will automatically switch to a more optimal channel based on its quality information.
  • Page 89 HUAWEI_WIFI_AX2 25 How do I optimize my Wi-Fi channels of my HUAWEI_WIFI_AX2 HUAWEI router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 90 PC-based UI before performing the following operations. Step 2 Go to More Functions > Wi-Fi Settings > Advanced Wi-Fi Settings, then set the desired channel in Channel. ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 91 HUAWEI_WIFI_AX2 25 How do I optimize my Wi-Fi channels of my HUAWEI_WIFI_AX2 HUAWEI router Method 3: Restart the router The router automatically switches to a better channel after it is restarted. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 92: How Do I Use The Huawei Router's Smart Diagnosis Function In The Ai Life App

    Procedure: Connect your phone to your router's Wi-Fi. Open the AI Life App on your phone and log in with the HUAWEI ID that is associated with your router. On the Home screen of the AI Life App, touch the corresponding router to access the router management screen.
  • Page 93 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App a. House layout editing: Touch the coverage status (or floor plan) to go to the signal coverage screen. Touch in the upper right corner to edit or modify the floor plan.
  • Page 94 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App – Floor plan template: Select a template based on the number of rooms. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 95 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 96 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App – After editing the house layout, touch in the upper right corner to select the area of the house, and touch SAVE.
  • Page 97 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 98 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App b. Signal value measurement: After the house layout is edited and saved, you can measure the signal coverage. Move the router icon to the actual placement position in your...
  • Page 99 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 100 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App NO TE The signal coverage heat map is also displayed on the home screen of the router management screen. You can also retest the signal values by touching on the signal coverage screen.
  • Page 101 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App Wi-Fi coverage: Displays the distribution of the Wi-Fi signal strength in your house. The signal strength is distinguished by color. The closer the color is to red, the stronger the signal.
  • Page 102 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App Touch the Wi-Fi interference card to optimize the router settings based on the suggestions for improving the signal strength. NO TE ● If the house layout plan is not edited, the Wi-Fi signal coverage heat map cannot be viewed.
  • Page 103 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App b. Select the device to be checked (mandatory) and touch START TROUBLESHOOTING to rectify the fault. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 104 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 105 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App : After the checkup screen is displayed, the system will automatically check the network connectivity, connection rate, signal quality, interference analysis, and route status. After the check is complete, the system will automatically generate a report containing the specific problems and optimization suggestions.
  • Page 106 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 107 HUAWEI_WIFI_AX2 26 How do I use the HUAWEI router's smart HUAWEI_WIFI_AX2 diagnosis function in the AI Life App Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 108: How Can I Log In To My Huawei Router's Web-Based Management Page

    HUAWEI_WIFI_AX2 27 How can I log in to my HUAWEI router's web- HUAWEI_WIFI_AX2 based management page How can I log in to my HUAWEI router's web-based management page You can access the router's web-based management page by following these steps.
  • Page 109 HUAWEI_WIFI_AX2 27 How can I log in to my HUAWEI router's web- HUAWEI_WIFI_AX2 based management page NO TE If your router is cascaded with another router as a secondary router and an IP address conflict occurs (that is, the IP address of the main router is also 192.168.3.1), the LAN IP of the main router will still be 192.168.3.1, but the IP address of the secondary router will be...
  • Page 110: How Do I Access The Web-Based Management Page Of My Router On An Apple Computer

    Ensure that the computer can obtain an IP address normally by performing the following operations: Go to the macOS system desktop and click System Preferences on the Dock toolbar. Click Network. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 111 28 How do I access the web-based management HUAWEI_WIFI_AX2 page of my router on an Apple computer On the network setting window that is displayed, click Wi-Fi, and then click Advanced..Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 112 28 How do I access the web-based management HUAWEI_WIFI_AX2 page of my router on an Apple computer Click the TCP/IP tab, select Using DHCP from the Configure IPv4 drop- down list, and click OK. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 113 IP address. However, the address may vary for the carrier custom versions. Use the actual address printed on the nameplate on the bottom of the router or consult the carrier. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 114 Apple computer Open Safari and enter the default IP address to access the web-based management page of the router(check the nameplate on the router for the default IP address). Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 115: How Do I Modify The Login Password For My Huawei Router

    Method 1: Using the HUAWEI AI Life App Connect your phone to your router's Wi-Fi, open the HUAWEI AI Life App on your phone. On the Home screen of HUAWEI AI Life App, touch the corresponding router to access the router management screen.
  • Page 116 HUAWEI_WIFI_AX2 29 How do I modify the login password for my HUAWEI_WIFI_AX2 HUAWEI router Then go to Show more > Wi-Fi management > Wi-Fi. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 117 HUAWEI_WIFI_AX2 29 How do I modify the login password for my HUAWEI_WIFI_AX2 HUAWEI router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 118 Step 3 Enter your current password in the Current password field, enter your new password in the New password field, enter the new password again in the Confirm password field to confirm, and click Save. ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 119: How Do I Turn Off The Indicator Light On My Huawei Router

    HUAWEI Router NO TE Currently, you can only turn off the indicator on your router through the HUAWEI AI Life App. You cannot turn off the indicator by logging in to your router's web-based management page on your computer. Make sure you have installed the HUAWEI AI Life App on your phone.
  • Page 120 HUAWEI_WIFI_AX2 30 How do I turn off the indicator light on my HUAWEI_WIFI_AX2 HUAWEI Router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 121 Method 2: Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Show more > Router settings > Router indicator light ,then turn off the button.
  • Page 122 HUAWEI_WIFI_AX2 30 How do I turn off the indicator light on my HUAWEI_WIFI_AX2 HUAWEI Router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 123 After turning off the indicator, there are two methods to turn the indicator back ● Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Show more > HiLink > Indicator and turn on the indicator.
  • Page 124: How Can I Use Wps To Connect My Phone To My Huawei Router's Wi-Fi Network

    WPS App. Apple devices do not currently support WPS. For instructions on how to set up a WPS connection for devices other than HUAWEI phones, consult the accompanying user guide for your device.
  • Page 125 HUAWEI_WIFI_AX2 31 How can I use WPS to connect my phone to my HUAWEI_WIFI_AX2 HUAWEI router's Wi-Fi network Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 126 NO TE If your router is HUAWEI WiFi AX2, press the WPS/RESET button. Step 3 When the phone connects to the router's Wi-Fi, the indicator should stop flashing but stay lit. Throughout the whole process, there is no need to select a Wi-Fi network or enter a password.
  • Page 127: How Do I Set My Huawei Router's Internet Access Mode

    Method 1: Using the HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Show more > Network settings > Internet connection type.
  • Page 128 HUAWEI_WIFI_AX2 32 How do I set my HUAWEI router's Internet access HUAWEI_WIFI_AX2 mode Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 129 HUAWEI_WIFI_AX2 32 How do I set my HUAWEI router's Internet access HUAWEI_WIFI_AX2 mode Select an Internet access mode according to your current network environment. Touch √ in the upper right corner of the screen to confirm. Method 2: Using the web-based management page Step 1 Connect your computer/phone to the router's Wi-Fi, or connect the computer to the router's LAN port using an Ethernet cable.
  • Page 130 HUAWEI_WIFI_AX2 32 How do I set my HUAWEI router's Internet access HUAWEI_WIFI_AX2 mode NO TE ● If this is the first time you have configured your router, you will enter the Internet wizard. Follow the wizard to set your internet access mode.
  • Page 131: How Do I Access The Web-Based Management Page Of My Secondary Router In

    For routers that feature self-adaptive ports, you do not need to distinguish between WAN and LAN ports. Step 2 Log in to the web-based management page of your main router (check the nameplate at the bottom of the router for the default IP address). Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 132 Step 4 To access the web-based management page of your secondary router, click on the IP link of the secondary router in the page (or enter the WAN IP address of the secondary router in the browser address bar, for example, 192.168.3.15). ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 133: How Do I Access The Web-Based Management Page Of My Secondary Router In

    Scenario 1: The main router is a HUAWEI WS series router, and the secondary router is a HUAWEI router. The LAN IP of the HUAWEI WS series router is 192.168.3.1. If the HUAWEI router and the HUAWEI WS series router are cascaded, the LAN IP of the HUAWEI router (secondary router) will be modified to 192.168.4.1 automatically.
  • Page 134 Set the IP address of your computer to 192.168.3.* ("*" as 2 to 254). Open your Internet browser. Enter 192.168.3.1 in the address bar and press Enter to access the web-based management page of your secondary router. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 135: How Do I Connect Three Or More Harmonyos Mesh+ Routers To The Same Network

    Step 1 Configure one of your routers as the main router to access the Internet. Step 2 Connect a second router to the main router using HarmonyOS Mesh+. Step 3 Connect any additional routers individually to the main router using HarmonyOS Mesh+. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 136 The second, third, fourth, and additional routers must all be individually cascaded with the first router rather than being connected together in a series. Connecting the routers in a series will cause the network to be unstable. ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 137: How Do I Disable Or Enable The Link+ Feature On My Router

    For routers that feature self-adaptive ports, you do not need to distinguish between WAN and LAN ports. Step 2 Go to More Functions > Network Settings > Link+ Settings, and toggle Link+ off and Save to disable the Link+ feature. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 138 36 How do I disable or enable the Link+ feature on HUAWEI_WIFI_AX2 my router NO TE To re-enable Link+, follow the same steps and toggle Link+ on. Restart the router after enabling this feature to ensure that Link+ functions properly. ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 139: How Do I View The Access Devices Of Huawei Routers

    Connect your phone to your router's Wi-Fi. Open the HUAWEI AI Life App on your phone. On the Home screen of HUAWEI AI Life App, touch the corresponding router to access the router management screen. Issue 01 (2022-02-18)
  • Page 140 HUAWEI_WIFI_AX2 37 How do I view the access devices of HUAWEI HUAWEI_WIFI_AX2 Routers Touch Connected devices to view device connection details. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 141 HUAWEI_WIFI_AX2 37 How do I view the access devices of HUAWEI HUAWEI_WIFI_AX2 Routers Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 142 HUAWEI_WIFI_AX2 37 How do I view the access devices of HUAWEI HUAWEI_WIFI_AX2 Routers Method 2: Using the web-based management page On the device page of the web-based management page, you can view historical connections of online (wired and wireless) and offline devices.
  • Page 143 HUAWEI_WIFI_AX2 37 How do I view the access devices of HUAWEI HUAWEI_WIFI_AX2 Routers Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 144: How Do I Modify The Ip Address And Ip Address Pool Range Of My Huawei Router's Web-Based Management Page

    HUAWEI_WIFI_AX2 management page How do I modify the IP address and IP address pool range of my HUAWEI router's web-based management page You can modify your router's IP address and IP address pool range for security purposes or other reasons. Note that if the default IP address of your router conflicts with the IP address of another device on the network, your router will modify its IP address automatically.
  • Page 145 38 How do I modify the IP address and IP address HUAWEI_WIFI_AX2 pool range of my HUAWEI router's web-based HUAWEI_WIFI_AX2 management page Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 146: How Do I Remove An Associated Mac Address (Or Set A Mac Clone) From My Huawei Router

    HUAWEI_WIFI_AX2 39 How do I remove an associated MAC address (or HUAWEI_WIFI_AX2 set a MAC clone) from my HUAWEI router How do I remove an associated MAC address (or set a MAC clone) from my HUAWEI router Some network service providers will associate your Internet account with the MAC address for your PC's network adapter.
  • Page 147 HUAWEI_WIFI_AX2 39 How do I remove an associated MAC address (or HUAWEI_WIFI_AX2 set a MAC clone) from my HUAWEI router ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 148: How Can I Use The Huawei Router's Web-Based Management Page To Associate A Static Ip Address

    HUAWEI_WIFI_AX2 40 How can I use the HUAWEI router's web-based HUAWEI_WIFI_AX2 management page to associate a static IP address How can I use the HUAWEI router's web-based management page to associate a static IP address Associating your computer's IP address and MAC address can effectively protect against ARP spoofing attacks.
  • Page 149 HUAWEI_WIFI_AX2 40 How can I use the HUAWEI router's web-based HUAWEI_WIFI_AX2 management page to associate a static IP address Step 3 Single click the icon in Static IP Address Binding List to add an association Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 150 HUAWEI_WIFI_AX2 40 How can I use the HUAWEI router's web-based HUAWEI_WIFI_AX2 management page to associate a static IP address Step 4 Add the MAC address and IP address of the device you want to associate in the Reserve Static IP Address pop-up dialog box.
  • Page 151: How Can I Turn Off My Huawei Router's Lan Dhcp Server Feature

    HUAWEI_WIFI_AX2 41 How can I turn off my HUAWEI router's LAN HUAWEI_WIFI_AX2 DHCP server feature How can I turn off my HUAWEI router's LAN DHCP server feature The LAN DHCP server feature is enabled by default on your router. This means that devices connected to your router can automatically obtain the IP address from your router.
  • Page 152 HUAWEI_WIFI_AX2 41 How can I turn off my HUAWEI router's LAN HUAWEI_WIFI_AX2 DHCP server feature ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 153: How Do I Disable Wan/Lan Auto-Adaptive Of The Network Port On A Huawei

    HUAWEI_WIFI_AX2 network port on a HUAWEI router? How do I disable WAN/LAN auto- adaptive of the network port on a HUAWEI router? For routers that support WAN/LAN auto-adaptive, you do not need to distinguish between the WAN port (dialup port) and LAN port (network access port), but you will be able to access the Internet by inserting the network cable into any port.
  • Page 154 HUAWEI_WIFI_AX2 42 How do I disable WAN/LAN auto-adaptive of the HUAWEI_WIFI_AX2 network port on a HUAWEI router? NO TE ● After WAN/LAN auto-adaptive is disabled, the WAN port is always the network port that is nearest to the power port (the first network port on the right of the power port).
  • Page 155: How Can I Switch To The Huawei Router's Pc Version Of The Web-Based Management Page On The Phone

    43 How can I switch to the HUAWEI router's PC HUAWEI_WIFI_AX2 version of the web-based management page on the HUAWEI_WIFI_AX2 phone How can I switch to the HUAWEI router's PC version of the web-based management page on the phone After the router is configured for the first time, if you use a browser on a mobile...
  • Page 156 43 How can I switch to the HUAWEI router's PC HUAWEI_WIFI_AX2 version of the web-based management page on the HUAWEI_WIFI_AX2 phone Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 157: How Do I Obtain The Mac Address Of A Computer Through A Huawei Router

    HUAWEI_WIFI_AX2 through a HUAWEI router How do I obtain the MAC address of a computer through a HUAWEI router You can use the MAC address cloning function of the router to obtain the MAC address of the computer. Connect the computer to the LAN port of the router, or mobile phone connect...
  • Page 158: How Do I Check Whether The Wan Ip Address Of A Huawei Router Is A Public Ip Address

    HUAWEI_WIFI_AX2 HUAWEI router is a public IP address? How do I check whether the WAN IP address of a HUAWEI router is a public IP address? Step 1: Open the search engine with a mobile phone or computer that is connected to the router's Wi-Fi network (ensure that the device can access the Internet).
  • Page 159 45 How do I check whether the WAN IP address of a HUAWEI_WIFI_AX2 HUAWEI router is a public IP address? Step 3: If the WAN IP address queried on the search engine website is the same as that in the router information, it indicates that the WAN IP address of the router is a public network IP address.
  • Page 160: How Do I Set The Iptv Function Of Huawei Router

    HUAWEI_WIFI_AX2 46 How do I set the IPTV function of HUAWEI HUAWEI_WIFI_AX2 Router How do I set the IPTV function of HUAWEI Router You can log in to the web-based management page to set the IPTV. Connect your computer/phone to the router's Wi-Fi(check the nameplate at the bottom of the router for the default Wi-Fi name, no password) , or connect the computer to the router's LAN port using an Ethernet cable.
  • Page 161 HUAWEI_WIFI_AX2 46 How do I set the IPTV function of HUAWEI HUAWEI_WIFI_AX2 Router 3. After setting the parameters, click Save. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 162: How Do I Modify The Name Of A Device Connected To The Huawei Router

    Method 1: Using the HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App from your phone and go to the Router screen, then click Connected devices, and click the name of device you want to modify from the list of online.
  • Page 163 HUAWEI_WIFI_AX2 47 How do I modify the name of a device connected HUAWEI_WIFI_AX2 to the HUAWEI router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 164 ● If you are connecting your phone to the router's Wi-Fi network, switch your phone's webpage to the PC-based UI before performing the following operations. Enter the Manage Device page. Touch and enter your desired device name. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 165: How Do I Set A Limit On The Internet Access Speed Of Devices Connected To The Huawei Router

    Method 1: Using HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App on your phone and go to the Router screen, then click Connected devices, select the device you want to limit from the list of online.
  • Page 166 HUAWEI_WIFI_AX2 48 How do I set a limit on the internet access speed HUAWEI_WIFI_AX2 of devices connected to the HUAWEI router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 167 HUAWEI_WIFI_AX2 48 How do I set a limit on the internet access speed HUAWEI_WIFI_AX2 of devices connected to the HUAWEI router Method 2: Using the web-based management page Connect your computer/phone to the router's Wi-Fi(check the nameplate at the bottom of the router for the default Wi-Fi name, no password) , or connect the computer to the router's LAN port using an Ethernet cable.
  • Page 168: How Do I View My Huawei Router's Device Information

    Method 1: Using HUAWEI AI Life App Step 1 Connect your phone to the router's Wi-Fi network. Step 2 Open the HUAWEI AI Life App on your phone and go to the Router screen, touch the four-dot icon in the upper right corner ,and click Device information to view the device information of your router.
  • Page 169 HUAWEI_WIFI_AX2 49 How do I view my HUAWEI router's device HUAWEI_WIFI_AX2 information ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 170 HUAWEI_WIFI_AX2 49 How do I view my HUAWEI router's device HUAWEI_WIFI_AX2 information Method 2: Using the web-based management page 1. Connect your computer/phone to the router's Wi-Fi ( check the nameplate at the bottom of the router for the default Wi-Fi name, no password) , or connect the computer to the router's LAN port using an Ethernet cable.
  • Page 171: How Do I Set Parental Control On My Huawei Router

    Method 1: Using HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Parental control, click Add new device. Touch the name of device to modify and set the Connect, Disconnect, and Repeat options, then touch √...
  • Page 172 HUAWEI_WIFI_AX2 50 How do I set Parental control on my HUAWEI HUAWEI_WIFI_AX2 router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 173 HUAWEI_WIFI_AX2 50 How do I set Parental control on my HUAWEI HUAWEI_WIFI_AX2 router NO TE You can also select the device from the list of Connected devices on the Router page and go to Parental control > New to set up control settings for your child.
  • Page 174 HUAWEI_WIFI_AX2 50 How do I set Parental control on my HUAWEI HUAWEI_WIFI_AX2 router ● If you want to restrict the access to a certain website, you can enter its specific URL, such as "www.abc.com". ● If you want to restrict the access to a certain type of website, you can enter keywords such as "abc"...
  • Page 175: How Do I Enable Or Disable The Firewall On My Huawei Router

    Method 1: Using HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App on your phone and go to the Router screen, then go to Firewall. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 176 HUAWEI_WIFI_AX2 51 How do I enable or disable the Firewall on my HUAWEI_WIFI_AX2 HUAWEI router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 177 > DEACTIVATE. If you want to disable the LAN firewall function, click LAN firewall, touch button in the upper right corner of the screen, click Disable protection > OK. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 178 Step 2 Go to More Functions > Security Settings > Firewall. The firewall is enabled by default, but you can toggle Firewall to turn it on or off according to your needs. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 179 HUAWEI_WIFI_AX2 51 How do I enable or disable the Firewall on my HUAWEI_WIFI_AX2 HUAWEI router ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 180: How Do I Check For Wi-Fi Squatters On My Huawei Router

    Step 1 Connect your phone to the router's Wi-Fi network. Step 2 Open the HUAWEI AI Life App on your phone and go to the Router screen, then check the list for connected devices, including their devices names and other information to determine whether a Wi-Fi squatter is on your network.
  • Page 181 Wi-Fi network but the list shows that there are two phones connected, this indicates that someone is squatting on your Wi-Fi network. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 182 HUAWEI_WIFI_AX2 52 How do I check for Wi-Fi squatters on my HUAWEI_WIFI_AX2 HUAWEI router ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 183: How To Prevent Others From Connecting The Wi-Fi Of My Huawei Router

    Fi network. This helps to increase the security of your Wi-Fi network. ● Try using the one-click blocklisting feature through the HUAWEI AI Life App. You can view all the devices that are currently connected to your router. You can add a phone or computer to the Wi-Fi blocklist with a single click Allow to prohibit it from connecting to your Wi-Fi network.
  • Page 184 Wi-Fi network). Creating a Wi-Fi blocklist is a good way to enhance the security of your Wi-Fi network. Even if blocklisted users know the Wi-Fi name and password, they will be unable to connect to your Wi-Fi network with a blocklisted device. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 185: How Do I Set Up A Blocklist Or Trustlist On My Huawei Router

    Method 1: Using HUAWEI AI Life App Connect your phone to the router's Wi-Fi network. Open the HUAWEI AI Life App on your phone and go to the Router screen, Touch Connected devices to view device connection details. Click the name of a device, close the Allow button, then this device is blocklisted.
  • Page 186 HUAWEI_WIFI_AX2 54 How do I set up a blocklist or trustlist on my HUAWEI_WIFI_AX2 HUAWEI router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 187 Trustlist(allow access from only devices in the list) according to your needs. Step 3 Click the icon in the upper right corner of the Device List, and add the devices that you want to blocklist or trustlist. Click OK. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 188 You can also click the icon next to the corresponding device to remove it from the blocklist or trustlist. Step 4 To disable the blocklists or trustlist, toggle off Wi-Fi Access Control. ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 189: How Do I Kick Or Blocklist A Phone Or Computer That's Connected To Wi-Fi Network Of My Huawei Router

    Step 1 Connect your phone to the router's Wi-Fi network. Step 2 Open the HUAWEI AI Life App on your phone and go to the Router screen, then select the device you want to blocklist from the list of Connected devices, click Allow button, then touch OK in the pop-up dialog box to blocklist the corresponding device and prevent it from accessing your Wi-Fi network.
  • Page 190 55 How do I kick or blocklist a phone or computer HUAWEI_WIFI_AX2 that's connected to Wi-Fi network of my HUAWEI HUAWEI_WIFI_AX2 router Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 191 ● From the list of Online devices, the device labeled "[Me] XXX" is the device you used to log in to the HUAWEI AI Life App and cannot be blocklisted. ● To remove a device from the blocklist, select the device from the list of Blocked devices and enable Allow access to Wi-Fi, then touch OK in the pop-up dialog box.
  • Page 192 55 How do I kick or blocklist a phone or computer HUAWEI_WIFI_AX2 that's connected to Wi-Fi network of my HUAWEI HUAWEI_WIFI_AX2 router NO TE ● For routers that feature self-adaptive ports, you do not need to distinguish between WAN and LAN ports.
  • Page 193: How Do I Configure Port Mapping Rules On My Huawei Router

    Step 2 Go to More Functions > Security Settings > NAT Services and click the icon in the upper right corner of Port Forwarding to add a new port mapping service. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 194 In Internal port, enter the service port number of the computer that provides external service. In External port, enter the router's service port number for Internet user access. Click Save to save your configuration. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 195 56 How do I configure port mapping rules on my HUAWEI_WIFI_AX2 HUAWEI router? NO TE The internal port and external port can only be specified, the port range cannot be specified. ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 196: How Do I Configure Port Triggering Rules On My Huawei Router

    Step 2 Go to More Functions > Security Settings > NAT Services and click the icon in the upper right corner of Port Trigger to add a new port trigger service. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 197 Internet server to establish a connection through the opened port to the LAN device. Click Save to save your configuration. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 198 HUAWEI_WIFI_AX2 57 How do I configure port triggering rules on my HUAWEI_WIFI_AX2 HUAWEI router? ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 199: 58 How Do I Enable Upnp On My Huawei Router

    HUAWEI_WIFI_AX2 HUAWEI_WIFI_AX2 58 How do I enable UPnP on my HUAWEI router? How do I enable UPnP on my HUAWEI router? When Universal Plug and Play (UPnP) is enabled, computers in the Local Area Network (LAN) can request the router to automatically perform port conversions.
  • Page 200 HUAWEI_WIFI_AX2 HUAWEI_WIFI_AX2 58 How do I enable UPnP on my HUAWEI router? ----End Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 201: How Do I Cascade The Huawei Router To Harmonyos Mesh+ Routers

    Step 1 Connect your phone to the Wi-Fi of the first HUAWEI router. Step 2 Set up the Internet for your first HUAWEI router and ensure that the indicator remains steady green. This router will serve as your main router, while the other will serve as your secondary router.
  • Page 202 Step 3 Place the secondary router (new or reset one) close to the main router (within 1 meter), and connect its power source. Open the HUAWEI AI Life App to automatically detect new devices, then follow the onscreen instructions to add the new router.
  • Page 203: How Do I Setting The Wi-Fi 5 Backup Network Of My Huawei Router

    You can enable or disable the Wi-Fi 5 backup network in either of the following ways: Method 1: In the HUAWEI AI Life App, access the router management page, and go to More features > Wi-Fi management > Backup Wi-Fi 5.
  • Page 204 HUAWEI_WIFI_AX2 60 How do I setting the Wi-Fi 5 Backup Network of HUAWEI_WIFI_AX2 my HUAWEI router? Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 205 60 How do I setting the Wi-Fi 5 Backup Network of HUAWEI_WIFI_AX2 my HUAWEI router? NO TE ● When 5G Preferred is enabled, there will be two Wi-Fi SSIDs. ● When 5G Preferred is disabled, there will be four Wi-Fi SSIDs. Issue 01 (2022-02-18) Copyright © Huawei Technologies Co., Ltd.
  • Page 206: What Do The Indicator Colors On The Huawei Wifi Ax2 Colors Mean

    HUAWEI_WIFI_AX2 61 What do the indicator colors on the HUAWEI HUAWEI_WIFI_AX2 WiFi AX2 colors mean? What do the indicator colors on the HUAWEI WiFi AX2 colors mean? Power-on Steady red Router starting up... Internet Steady green Router connected to the Internet.
  • Page 207 HUAWEI_WIFI_AX2 61 What do the indicator colors on the HUAWEI HUAWEI_WIFI_AX2 WiFi AX2 colors mean? Flashing red quickly Pairing over HarmonyOS Connect... Flashes red quickly HarmonyOS Connect pairing successful and then switches to (steady green: Internet access successful; the Internet...
  • Page 208: What Do The Ports And Buttons On My Huawei Wifi Ax2 Do

    HUAWEI_WIFI_AX2 62 What do the ports and buttons on my HUAWEI HUAWEI_WIFI_AX2 WiFi AX2 do? What do the ports and buttons on my HUAWEI WiFi AX2 do? Button/Port Description Power port Connect the power adapter to this port. WAN/LAN The ports that connects to the Internet (e.g., a fiber auto-adaptive optic modem/broadband modem/cable modem).
  • Page 209 HUAWEI_WIFI_AX2 62 What do the ports and buttons on my HUAWEI HUAWEI_WIFI_AX2 WiFi AX2 do? Button/Port Description WPS/RESET When the router is powered on, you can press and hold button the reset button for more than 8 seconds until the indicator turns off.
  • Page 210: How To Connect Cables To Huawei Wifi Ax2

    HUAWEI_WIFI_AX2 HUAWEI_WIFI_AX2 63 How to connect cables to HUAWEI WiFi AX2? How to connect cables to HUAWEI WiFi AX2? Step 1 Connect one end of an Ethernet cable to the WAN/LAN port (any port) on the router and connect the other end to an Extranet (such as modem).

Table of Contents