SureFlap MICROCHIP CAT FLAP User Manual
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1. Contents ................................................................... 2
2. Introduction ............................................................... 3
3. Microchip Type.......................................................... 4
4. Installation................................................................. 4
5. Batteries.................................................................. 11
6. Learn Mode............................................................. 12
7. Normal Operation.................................................... 14
8. 4-way Manual Lock ................................................. 15
9. Low Battery Indicator .............................................. 17
10. Memory Wipe........................................................ 17
12. Maintenance ......................................................... 18
13. Trouble shooting ................................................... 20
MICROCHIP CAT FLAP
USER GUIDE
Page 1

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Questions and answers

Gillian Watson
March 24, 2025

If the batteries run out & I don't realise for a while will I need to reprogramme my cats microchip when new batteries are inserted?

1 comments:
Mr. Anderson
March 24, 2025

No, you do not need to reprogram the SureFlap Microchip Cat Flap after replacing the batteries. The memory retains stored microchip codes even when the batteries are removed.

This answer is automatically generated

Dave Smith
April 14, 2025

My SureFlap has stopped working. It is not reading my cats microchip. I have changed the batteries & done a reset as per instruction manual. The light flashes when it has been reset but goes out when cat enters but still doesn't work. It has been installed for aprox 7yrs. Can you help please?

2 comments:
Mr. Anderson
April 14, 2025

The SureFlap Microchip Cat Flap may not be reading your cat's microchip because the memory was accidentally reset when replacing the batteries. If the small button next to the battery compartment was pressed during battery replacement, the stored microchip data would be erased. In this case, you need to reprogram the cat flap to recognize your cat's microchip again.

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Dave Smith
April 14, 2025

@Mr. Anderson As explained it stopped working so I changed the batteries, presented my microchipped cat while the light flashed and it didn't work. I then reset the flap and the red light flashed, I then presented my cat again , the light stopped flashing but still did not operate. Is there anything else I can try?

Summary of Contents for SureFlap MICROCHIP CAT FLAP

  • Page 1: Table Of Contents

    7. Normal Operation............ 14 8. 4-way Manual Lock ..........15 9. Low Battery Indicator ..........17 10. Memory Wipe............17 11. Turning SureFlap Off ......... 18 12. Maintenance ............18 13. Trouble shooting ........... 20 MICROCHIP CAT FLAP USER GUIDE Page 1...
  • Page 2: Contents

    4-way manual lock Low battery indicator Typical battery lifetime at least 6 months We wish you years of trouble free operation with SureFlap and hope you enjoy the benefits it brings to your home and pet. 1. Main flap assembly 2.
  • Page 3: Microchip Type

    Using a sharpened pencil or pen mark where the inside of the frame touches the door as well as the two screw holes. You need to make If a new hole is being cut for installation we strongly advise testing SureFlap a legible line as this will be used for cutting against.
  • Page 4 When working with cut glass always wear protective gloves as the edges may be sharp. In order to aid installation into glass doors or windows SureFlap also produces a glass mount adaptor. For details of where to purchase this adaptor see our website www.sureflap.co.uk.
  • Page 5 See figures 19 and Installation in brick walls SureFlap may be installed in a brick wall. First cut a hole in the wall the appropriate side for the tunnel. The SureFlap tunnel will extend approximately 7cm into the wall from the inside of the house.
  • Page 6: Batteries

    . A low battery indicator tells you when the Electrical Interference: batteries have run out and is described in section 8. SureFlap contains a sensitive radio receiver to pick up the signal from your cat’s microchip. Excessive levels of electrical interference can cause the range of the system to degrade.
  • Page 7: Learn Mode

    6. Learn Mode Manual lock set to To start operation, first SureFlap needs to learn the unique ID code of your Latch closed cat’s microchip. This process is only required once for each cat, as the code is position 1 (open permanently stored even if batteries are removed.
  • Page 8: Normal Operation

    7. Normal Operation 8. 4-way Manual Lock Normal operation couldn’t be simpler. Once programmed, SureFlap will only The manual lock has 4 positions which control the opening of the flap in either allow entry for your cat(s), denying access to intruder animals.
  • Page 9: Low Battery Indicator

    Figure 26 Figure 27 held down. When the memory is wiped, the latch will open and close once. At this point the memory is clear and SureFlap can re-learn your cat(s), as required. See section 6. Page 16 Page 17...
  • Page 10: Turning Sureflap Tm Off

    The latch will stay open and SureFlap can now be used as a standard cat flap. This mode may be useful if you have purchased SureFlap before your cat has been microchipped or while your cat is getting used the presence of their new cat flap (see trouble shooting guide).
  • Page 11: Trouble Shooting

    If all other trouble shooting has been carried out without finding the source of the problem then this is likely to be the remaining cause. In this situation SureFlap can only be used as a normal Symptom: SureFlap does not learn your cat correctly cat flap without selective entry.
  • Page 12 Carry out the memory wipe function from section 10. Remove the batteries for at least 2 minutes. The unit is now completely reset. SureFlap Ltd www.SureFlap.co.uk © SureFlap Ltd. Page 22 Page 23...

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