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T E L E C O M
THINGS YOU SHOULD KNOW
Your DCS Keyphone System
There are a number of different Samsung keyphone systems each designated with the prefix 'DCS.' The
original system is called simply the 'DCS.' Other systems are designated DCS Compact II, DCS- 816, DCS-
408 and DCS-408i. For simplicity, this guide uses the designations 'DCS,' 'Compact II,' '816,' '408' and
'408i' when referring to individual systems.
Your keyset is connected to one of these systems, and you should be aware of which one it is in order to
follow the instructions in this user guide correctly. Some features described here, for example, may not
work on your system. Also, some feature codes you need to select to operate a feature may differ from
system to system. (See System Access Codes, below.)
Your DCS Keyset
DCS telephones are called "keyphones" or "keysets." They have buttons or "keys" that are used to
access or activate features on your office phone system. They also have LCDs for displaying call
information, feature menus, and so on.
The keys with paper designation strips are programmable keys. This means a key can be programmed
for a specific function on your keyset, and the same key can be something different on another keyset.
There may be 6, 12 or 24 programmable keys on your keyset. To see the layout for your keyset, refer to
the appropriate layout diagram at the end of this section. Ask the system administrator to get your most
frequently-used features assigned to your programmable keys and make sure that these keys are
labelled properly.
Lines from the telephone company are "C.O. lines." Calls on these lines are referred to as "outside calls."
Your system can have individual C.O. line keys—called Direct Trunk Selection (DTS) keys—or lines may
be assigned to groups. When they are in a group, you access a line by dialling an access code or pressing
a route key. For example, you might dial '9' or '0' or press the LOCAL key to get a local outside line. If
Least Cost Routing is used, pressing the LCR key will automatically select a pre-programmed C.O. line
according to what digits are dialled. Each line in the system is numbered beginning with 701, then 702,
703, etc.
Note: 408/408i systems have 2-digit line numbers 71–74.
Direct Station Selection (DSS) keys are programmed to ring specific extensions. You can press a DSS key
instead of dialling the extension number. A DSS key will light red when that extension is busy (this is
called a Busy Lamp Indication). DCS provides distinctive ring patterns to your keyset. Ring patterns vary
depending on the country in which you reside. For example, in the UK:
• Outside calls have a double ring tone repeated.
• Internal calls have a single ring tone repeated.
• Doorphone calls and alarm/appointment reminders have a short ring tone repeated very quickly.
FOR SAMSUNG TECHNICAL TIPS PLEASE VISIT WWW.PRPTELECOM.CO.UK
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