Master Spas Down east Owner's Manual
  1. Manuals
  2. Brands
  3. Master Spas Manuals
  4. Hot Tub
  5. Down east
  6. Owner's manual
Master Spas Down east Owner's Manual

Master Spas Down east Owner's Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

O W N E R ' S M A N U A L

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Down east and is the answer not in the manual?

Questions and answers

MARSHA GALE MUMM
April 15, 2025

I need the filters both small and large for my Downeast Somerset spa 2009 I don't see it on your website?

0
1 comments:
Mr. Anderson
April 15, 2025

You can find a replacement solution that includes the small and large filters, along with the stalk and cap, for the Master Spas Downeast Somerset spa. The original center filter stem part is no longer available, but a replacement kit containing all four parts is offered.

This answer is automatically generated

0

Related Manuals for Master Spas Down east

Summary of Contents for Master Spas Down east

  • Page 1 O W N E R ’ S M A N U A L...
  • Page 3 MASTER SPAS OWNER’S MANUAL Welcome To Ultimate Relaxation! Thank you for choosing your new spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your spa to its fullest.

  • Page 4: Table Of Contents

    Water Maintenance Trouble-Shooting Guide ..................23 Why Chemicals are Important in a Spa ....................24 Maintenance Recommendations ......................25 Winterizing Your Spa ..........................26 Down East Spas Specifications ......................27 Down East Controls ............................. 28-43 Main Menu............................28 Fill It Up ............................29 Spa Behavior............................

  • Page 5: All Spa Models, Personal Safety

    INTROdUcTION It’s time to relax! You now have your very own portable spa by Master Spas, Inc. By fully understanding the operation of each of the features of your new Master Spa, you will be assured of many years of hassle-free, hot water therapy and fun.

  • Page 6: Important Safety Instructions

    SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS When installing and using this electrical equipment, basic safety precautions should be observed including the following: Read aNd fOLLOW aLL INSTRUcTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

  • Page 7: Important Safety

    SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter locat- ed on the front panel of selected swim spas and on the power cord of 120 volt convertible spas. The GFCI must be tested before each use. With the product operating, open the service door.
  • Page 8 SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38˚C (100˚F). c) Before entering a spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.
  • Page 9 SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with long hair. Should any part of the body be drawn into these fittings, turn off the spa immediately.

  • Page 10: Save These Instructions

    SAFETY INSTRUCTIONS ImpORTaNT SafeTy INSTRUcTIONS (cONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
  • Page 11 SAFETY INSTRUCTIONS WaRNINg: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION aveRTISSemeNT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAxATION SANS SURVEILLANCE WaRNINg: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
  • Page 12 SAFETY INSTRUCTIONS WaRNINg: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS ExERCISE aveRTISSemeNT: NE PAS UTILISER UNE CUVE DE RELAxATION IMMéDIATEMENT APRéS UN ExERCISE FATIGANT WaRNINg: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INjUROUS TO YOUR HEALTH aveRTISSemeNT: L’UTILISATION PROLONGéE D’UNE CUVE DE RELAxATION PEUT êTRE...

  • Page 13: Glossary Of Spa Terminology

    GLOSSARY OF SPA TERMINOLOGY 1. NecK JeTS 1. NecK JeTS Your new Master Spa features a variety of jet styles. All jets, regardless of style return the water to the spa. Air is mixed with the water by using the air controls (if equipped) creating 2.

  • Page 14: Topside Control Panel

    GLOSSARY OF SPA TERMINOLOGY 7. TOpSIde cONTROL paNeL You may safely control spa functions from inside or outside your spa using the Topside Control Panel. This Panel is used to control the water temperature, pumps, the spa light, automatic filtration cycles and other advanced functions. The digital display will give you a constant temperature readout and will notify you in case of certain malfunctions.
  • Page 15 This produces water flow through the heater in the spa and provides the water flow necessary to actuate the ozone generator. This fractional HP pump runs 24 hours a day for efficient filtration and heating. This pump is standard on all Down East models. 18. pUmp UNION These are used by service personnel to easily service the pumps.

  • Page 16: Electrical Installation Requirements

    8 AWG copper wire and must be connected securely to a grounded metal structure such as a cold water pipe. All Master Spas equipment packs are wired for 240 VAC only. The only electrical supply for your spa must include a 50 AMP switch or circuit breaker to open all non-grounded supply conductors to comply with section 422-20 of the National Electrical Code.

  • Page 17: Wiring Schematic

    WIRING SCHEMATIC - 240 VOLT SPA HOOK-UP Balboa G.F.C.I Breaker Box Instruments Incorporated Wire Key Green (Ground) Red (Hot) Black (Hot) White (Neutral) House Breaker Box Spa System Box WHITE (NEUTRAL) BLACK (HOT) RED (HOT) GREEN (GROUND) GRN (GROUND) NOTE: For a 240 V BLK (HOT) dedicated hook-up, the BLK (HOT)

  • Page 18: Site Preparation / General Guidelines

    2) If the spa is being installed indoors, dimension limitations such as stairs, ceilings and walls must be taken into consideration. Please have your Master Spas dealer or delivery service review site or installation plans prior to delivery.

  • Page 19: Installation Instructions

    Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a spa. This is not a service covered under warranty.
  • Page 20 WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Spa Water Maintenance, here are some terms to help you. Parts per million, or ppm: This is a form of measurement used in most pool or spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item , but of equal size.
  • Page 21 WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Spa Water Maintenance, here are some terms to help you. Sanitizers: This is what kills the germs and bacteria that enter the water from the environment and the human body. A.
  • Page 22 SPA WATER MAINTENANCE - START-UP Read the spa owners manual first. Clean the surface with a spa general purpose cleaner or wipe down with a clean wet towel. Begin filling the spa with fresh water. If possible, do not use softened water. When the spa has 2 to 4 inches of water on the bottom, add the recommended amount of a sequestering chemical for that size spa.
  • Page 23 SPA WATER MAINTENANCE - Schedule day One Test and adjust total alkalinity if necessary to between 80 to 150 ppm using the pH / alkalinity increaser or decreaser 1oz. at a time. Wait 15 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.
  • Page 24 SPA WATER MAINTENANCE - Schedule day five Test and adjust total alkalinity, if necessary, to between 80 and 150 ppm using the pH / alkalinity increaser or decreaser, 1oz. at a time. Wait 15 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

  • Page 25: Water Chemistry Terms

    SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDE Problem Possible Causes How To Fix It Chlorine / Bromine Odor • Excessive Chlorine or • Shock water with non-chlorine bromine level shock treatment • Low pH • Adjust pH if necessary Water Odor • Low levels of sanitizer •...

  • Page 26: Why Chemicals Are Important In A Spa

    WHY ARE CHEMICALS IMPORTANT IN A SPA 1. evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the spa or a scale build up inside the equipment.

  • Page 27: Maintenance Recommendations

    MAINTENANCE RECOMMENDATIONS Your spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your spa at least every 180 days. Heavy bather load will require cleaning it more often. dRaIN yOUR Spa •...

  • Page 28: Winterizing Your Spa

    Replace access panels. 10. Cover spa to prevent water from entering the spa. * Disclaimer: Master Spas does not recommend winterizing your spa. If you choose to do so, any damage that may result is not covered under the spa warranty.

  • Page 29: Down East Spas Specifications

    DOWN EAST SPAs - SPECIFICATIONS Electrical Water Weight Therapy Model Dimensions Required Capacity Dry/Full Pumps Count Somerset 66”x 84”x 32” 240V 50A 215 gallons 515lbs/ 1791lbs Cape Cod 84”x 84”x 36” 240V 50A 425 gallons 715lbs/ 4115lbs Exeter 84”x 84”x 36”...

  • Page 30: Down East

    SPA - CONTROLS: MAIN MENUS Down East Spas NAvIGATION Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. The WARM and COOL buttons are indicated by a single Temperature icon throughout this User Guide.

  • Page 31: Fill It Up

    SPA - CONTROLS: FILL IT UP Down East Spas PREPARATION AND FILLING Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.

  • Page 32: Spa Behavior

    SPA - CONTROLS: SPA BEHAVIOR Down East Spas PUMPS Press the “jets 1” button once to turn pump 1 on or off, and to shift between low- and high- speeds if equipped. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes.

  • Page 33: Temperature And Temp Range

    SPA - CONTROLS: TEMPERATURE AND TEMP RANGE Down East Spas ADJUSTING THE SET TEMPERATURE When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button.

  • Page 34: Mode - Ready And Rest

    SPA - CONTROLS: MODE – READY AND REST Down East Spas In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a circulation pump.

  • Page 35: Mode - Show And Set Time Of Day

    SPA - CONTROLS: MODE – SHOW AND SET TIME-OF-DAY Down East Spas BE SURE TO SET THE TIME-OF-DAY Setting the time-of-day is important for determining filtration times and other background features. TIME will flash on the display if no time-of-day is set in the memory.

  • Page 36: Restricting Operation

    SPA - CONTROLS: RESTRICTING OPERATION Down East Spas The control can be restricted to prevent unwanted use or temperature adjustments. Locking the panel prevents the controller from being used, but all automatic functions are still active. Locking the Temperature allows jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.

  • Page 37: Hold (Stand By)

    SPA - CONTROLS: HOLD (STANDBY) Down East Spas HOLD MODE Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last for 1 hour unless the mode is exited manually.

  • Page 38: Adjusting Filtration

    SPA - CONTROLS: ADJUSTING FILTRATION Down East Spas MAIN FILTRATION Filter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments.

  • Page 39: Preferences

    SPA - CONTROLS: PREFERENCES Down East Spas Main Screen While the Temperature is Indicates Flashing or Changing Segment still flashing, press Light repeatedly until PREF A temperature button, used for “Action” appears in the LCD. Light or dedicated “Choose” button,...

  • Page 40: General Messages

    SPA - CONTROLS: GENERAL MESSAGES Down East Spas PRIMING MODE Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing.

  • Page 41: Heater-Related Messages

    SPA - CONTROLS: HEATER-RELATED MESSAGES Down East Spas HEATER FLOW IS REDUCED (HFL) There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks”...

  • Page 42: Sensor-Related Messages

    SPA - CONTROLS: SENSOR-RELATED MESSAGES Down East Spas SENSOR BALANCE IS POOR The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. SENSOR BALANCE IS POOR* The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour.

  • Page 43: System-Related Messages

    SPA - CONTROLS: SYSTEM-RELATED MESSAGES Down East Spas MEMORY FAILURE - CHECkSUM ERROR* At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. MEMORY FAILURE - PERSISTENT MEMORY ERROR* Contact your dealer or service organization if this message appears on more than one power-up.

  • Page 44: Reminder Messages

    SPA - CONTROLS: REMINDER MESSAGES Down East Spas GENERAL MAINTENANCE HELPS. Reminder Messages can be suppressed by using the PREF Menu. See Page 37. Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a specific model.

  • Page 45: Controls

    SPA - CONTROLS: REMINDER MESSAGES (CONT.) Down East Spas Alternates with temperature or normal display. APPEARS ON A REGULAR SCHEDULE, I.E. EvERY 90 DAYS. Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions.

  • Page 46: Spa Theater System Sts

    Master Spas. Note: Your new spa’s T.v. lift is tied down with zip ties to prevent damage during shipping.

  • Page 47: Spa Theater System Sts

    spa theater SYSTEM (sts) Your STS spa comes equipped with a water resistant, locking enclosure for the system. We have installed an F-81 television coaxial cable connector located under the front panel for your convenience. This can be utilized if you wish to add a cable connection or satellite connection to your STS. Note: Due to the brightness of daytime light, it may be difficult to view the Tv during daytime hours.

  • Page 48: Deluxe Fusion Audio System

    FM broadcasts. Due to varying signal conditions the FM radio reception may be limited. The docking station is compatible with most iPod™ products. Master Spas, Inc. does not guarantee compatibility with all iPod™ products due to software changes and upgrades.

  • Page 49: Deluxe Fusion Audio System

    A. Turn on the Digital Media Locker™ by pressing the POWER button on the locker. B. Within 3 seconds press and hold the MODE button on the remote for more than 10 seconds. The deluxe fusion audio system remote will now be paired/synchronized. The remote control uses state-of-the-art technology and will inform you if the dock is receiving the command from the remote control.

  • Page 50: Spa Trouble Shooting Guide

    SPA TROUBLE SHOOTING GUIDE NOThINg ON The Spa OpeRaTeS- 1. Check the control panel display for any messages. If there is a message, refer to the diagnostic sec- tion on that model spa. There you will find the meaning of the message and what action is to be taken.

  • Page 51: Spa Trouble Shooting Guide

    SPA TROUBLE SHOOTING GUIDE Spa NOT heaTINg * If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not heating and has not tripped the breaker, please follow these steps: 1.

  • Page 52: Regular Maintenance Procedures

    Some Down East Spas have diverter valves. Due to mineral deposits and grit/sand that may get into the internal parts of the diverter valve, it may become hard to turn or freeze up completely. In this case, it is necessary to remove the handle and cap of the diverter valve.

  • Page 53: Draining Your Spa

    REGULAR MAINTENANCE PROCEDURES dRaININg yOUR Spa The drain is located behind the front panel on the far right side. You can access the drain by unscrewing the black thumb screws and removing the corner panel. Grasp the drain cap, and pull the assembly out all the way.
  • Page 54 DIRECTLY ON SURFACE OF SPA. PLACE 2”-3” BLOCkS BETWEEN COvER AND SPA. THIS ALLOWS FOR ADEQUATE vENTILATION OF COvER AND SPA. NOTE: The cover warranty is provided through the cover manufacturer and not through Master Spas. You will need to mail the cover warranty back to the cover manufacturer.

  • Page 55: Spa Care And Maintenance Record

    SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE drain & clean Spa clean filter cartridges change ecO pUR™ element every 180 days Soak filter cartridges in Solution Test gfcI clean and condition Spa cover miscellaneous Service DO NOT DIVE.
  • Page 56 SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.
  • Page 57 SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.

  • Page 58: Spa Care And Maintenance Record

    SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DO NOT DIVE.
  • Page 60 Master Spas, Inc. We cannot and do not accept any responsibility or liability for any other representations, statements or contracts made by any dealer beyond the provisions of our written limited warranty.

This manual is also suitable for:

Down east spasSomersetCape codExeterWindsorWindsor sts ... Show all

Table of Contents

Save PDF