Solving Other Problems; Power And Cable Connecting Problems; Display Screen Problem - Samsung SCX-812x Series User Manual

Message Meaning
Video System There is a problem in
Failure [error the CPU.
number]:Turn off
then on.
Waste Motor does There is a problem in
not operate. Turn the waste motor.
off then on.
Waste toner The estimated life of
container is almost the waste toner
full. Order new container is close.
one.
Waste toner The life of the waste
container is full. toner container
Replace it. expires soon.
Waste toner The waste toner
container is not container is not
installed. Install it. installed.
Suggested solutions
Turn the machine off and
back on again. If the
problem persists, call for
service.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Prepare a new waste
toner container for a
replacement.
Replace the waste toner
container with a
Samsung-genuine waste
toner container (see
"Replacing the waste
toner container" on
page 132).
Install the waste toner
container. If it is already
installed, try to reinstall
the waste toner
container. If the problem
persists, call for service.
Troubleshooting_ 150

Solving other problems

The following chart lists some trouble conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, contact a service representative.
Other problems include:
• see "Power and cable connecting problems" on page 150.
• see "Display screen problem" on page 150.
• see "Paper feeding problems" on page 151.
• see "Printing problems" on page 151.
• see "Printing quality problems" on page 153.
• see "Copying problems" on page 155.
• see "Scanning problems" on page 156.
• see "Fax problems (optional)" on page 156.
• see "Common PostScript problems" on page 157.
• see "Common Windows problems" on page 157.
• see "Common Linux problems" on page 158.
• see "Common MAC problems" on page 159.

Power and cable connecting problems

Condition
The machine is • Plug in the power cord and turn on the power
not receiving switch (see "Turning the machine on" on
power, page 33).
or the connection
Click this link to open an animation about
cable between the
solving power problems.
computer and the
machine is not • Disconnect the machine cable and reconnect it
connected
(see "Connecting a printer cable" on page 34).
properly.
Click this link to open an animation about
solving connection problems.

Display screen problem

Condition
The display screen • Adjusts the brightness of the display screen.
does not show
• Turn the machine off and back on again. If the
anything.
problem persists, call for service.
Suggested solutions
Suggested solutions