178 Troubleshooting - Nokia E5–00 User Manual

178 Troubleshooting

WPA2 Wi-Fi Protected Access 2.
Security method for WLAN.
Troubleshooting
To view frequently asked questions
about your device, go to
www.nokia.com/support.
Q: What is my lock, PIN, or PUK code?
A: The default lock code is 12345. If you
forget or lose the lock code, contact your
device dealer. If you forget or lose a PIN
or PUK code, or if you have not received
such a code, contact your network
service provider.
Q: How do I close an application that
is not responding?
A: Press and hold the menu key. Scroll to
the application, and press the
backspace key to close the application.
Q: Why do images look smudgy?
A: Ensure that the camera lens
protection windows are clean.
Q: Why do missing, discoloured, or
bright dots appear on the screen
every time I switch on my device?
A: This is a characteristic of this type of
display. Some displays may contain
pixels or dots that remain on or off. This
is normal, not a fault.
Q: Why can't I find my friend's device
while using Bluetooth connectivity?
A: Check that both devices are
compatible, have activated Bluetooth
connectivity, and are not in hidden
mode. Check also that the distance
between the two devices is not over 10
metres (33 feet) and that there are no
walls or other obstructions between the
devices.
Q: Why can't I close a Bluetooth
connection?
A: If another device is connected to your
device, you can close the connection
using the other device or by
deactivating Bluetooth connectivity.
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