Transferring Results to a Computer
Transferring test results to a computer requires a compatible data management system. For more
information, please go to our website or contact Customer Service.
Error Messages
Message
What It Means
The temperature is too hot
or too cold for the meter to
work correctly
Meter error
33
ART20287_Rev-A-Man.indd 33-34
What To Do
1. Move the meter and test strips to a location
where the temperature is within the test strip
operating range. (See test strip instructions for
use for the appropriate range.)
2. Wait for the meter and test strips to adjust to
the new temperature.
3. Repeat the test using a new test strip.
4. If the error reappears, contact Customer Service.
1. Turn off the meter.
2. Repeat the previous testing steps.
3. If the error reappears, contact Customer Service.
Message
What It Means
The blood glucose level may
be too low to be read by the
system
or
There may be a problem with
the test strip
The blood glucose level may
be too high to be read by the
system
or
There may be a problem with
the test strip
Blood was applied to the test
strip too soon
What To Do
1. Review the testing instructions.
2. Repeat the test using a new test strip.
3. If the error reappears, contact your healthcare
professional immediately.
1. Repeat the test using a new test strip.
2. If the error reappears, contact your healthcare
professional immediately.
1. Review the testing instructions.
2. Repeat the test using a new test strip.
3. If the error reappears, contact Customer Service.
34
11/17/10 3:01 PM
Need help?
Do you have a question about the FreeStyle Optium and is the answer not in the manual?
Questions and answers