Frequently Asked Questions ...................................................................................................................................... 1011

Problems Regarding Paper

Clearing Jammed Paper (Paper Feed Slot) ................................................................................................................. 1013

Clearing Jammed Roll Paper ...................................................................................................................................... 1014

Clearing a Jammed Sheet, Fed Manually ................................................................................................................... 1018

Roll paper cannot be inserted into the paper feed slot ................................................................................................ 1021

Cannot load sheets ...................................................................................................................................................... 1021

Paper is not cut neatly ................................................................................................................................................ 1021

Paper is not cut ........................................................................................................................................................... 1022

Depression on the leading edge is left ........................................................................................................................ 1022

Margins are wide ........................................................................................................................................................ 1022

Printing does not start

The Data lamp on the Control Panel does not light up ............................................................................................... 1023

The printer does not respond even if print jobs are sent ............................................................................................. 1023

Ink Filling.. is displayed ............................................................................................................................................. 1023

The display screen indicates Agitating ....................................................................................................................... 1024

The printer stops during a print job

An error message is shown on the Display Screen ..................................................................................................... 1025

The printer ejects blank, unprinted paper ................................................................................................................... 1025

Problems with the printing quality

Printing is faint ........................................................................................................................................................... 1026

Paper rubs against the printhead ................................................................................................................................. 1027

The edges of the paper are dirty ................................................................................................................................. 1028

The surface of the paper is dirty ................................................................................................................................. 1029

The back side of the paper is dirty .............................................................................................................................. 1029

Roller marks are left across the trailing edge of paper ............................................................................................... 1029

Immediately after borderless printing, the trailing edge margin is soiled during regular printing ...................................................... 1029

Printed colors are inaccurate ...................................................................................................................................... 1030

Banding in different colors occurs ............................................................................................................................. 1030

Colors in printed images are uneven .......................................................................................................................... 1031

Image edges are blurred or white banding occurs ...................................................................................................... 1032

Setting the Blue Switch on the Platen ..................................................................................................................... 1033

The contrast becomes uneven during printing ............................................................................................................ 1036

The length of printed images is inaccurate in the feeding direction ........................................................................... 1036

Images are printed crooked ........................................................................................................................................ 1036

Documents are printed in monochrome ..................................................................................................................... 1036

Line thickness is not uniform ..................................................................................................................................... 1037

Lines or colors are misaligned .................................................................................................................................... 1037

Borderless printing is not possible ............................................................................................................................. 1038

Problems with the printing quality caused by the type of paper ................................................................................ 1038

Cannot print over a network

Cannot connect the printer to the network ................................................................................................................. 1039

Cannot print over a TCP/IP network .......................................................................................................................... 1039

Cannot print over a NetWare network ........................................................................................................................ 1040

Cannot print over AppleTalk or Bonjour networks .................................................................................................... 1040

Installation problems

Removing Installed Printer Drivers ............................................................................................................................ 1041