Printing Problems; Error Indicators - Epson WorkForce Pro WP-4092 Instructions

2
Insert your product CD.
3
Windows: If you see the AutoPlay window, click
Run Setup.exe. If you see the User Account Control
screen, click Yes or Continue.
Mac OS X: Double-click the
®
4
Select your language, if necessary.
5
Click Install (Windows) or Continue (Mac OS X) and follow
the instructions on your computer screen.
6
Windows: When you see the Select Your Printer Driver
Type screen, select your desired driver. Then click Next
and follow the instructions on your computer screen.
Mac OS X: The standard Epson driver installs
automatically. If you want to install the PostScript driver,
go to global.latin.epson.com/workforcepro. Then
download and install the file.
Any problems?
Network setup and printing problems
• Press the button to print a network status sheet.
• When using TCP/IP, make sure your network's DHCP option
is enabled.
• If you have assigned a static IP address, make sure it is not
being used by another device.
• Try changing the network cable and/or the network port
connection to your router.
• Disable the firewall temporarily to see if that may be
causing the problem. Contact your firewall manufacturer for
assistance.
Epson icon.
Setup is unable to find my printer after connecting it
with a USB cable.
Make sure it is securely connected as shown:

Printing problems

Printing stops when an ink cartridge is expended. If a cartridge
is expended, you must replace it to continue printing.
Print quality problems
• Make sure your paper is loaded printable side down in the
cassette (usually the whiter, brighter, or glossy side).
• If you notice light or dark bands across your printouts or
they are too faint, run a nozzle check to see if the print
head needs cleaning. See the online User's Guide for more
information.
• The ink cartridges may be low on ink. Check your cartridge
levels and replace cartridges, if necessary. See the online
User's Guide for more information.

Error indicators

If you see one of the error indicators below, follow the steps
here to proceed:
On Flashing slowly
Paper is out, paper size doesn't match, or multiple
sheets have fed at the same time. Load paper
correctly and press the
Paper is jammed in the cassette, the duplexer, or
inside the printer. Remove the jammed paper and
press the
The front cover is open. Close the cover.
The indicated ink cartridge is running low on ink.
Make sure you have a replacement cartridge.
The indicated ink cartridge is expended or not
installed correctly. Replace or reinstall the ink
cartridge.
The maintenance box is nearing the end of its
service life. Make sure you have a replacement
box.
The maintenance box is at the end of its service
life or not installed. Press the
at the same time to clear the error, then replace
the maintenance box.
Printer error. Turn the printer off and check
for jammed paper. Make sure you remove the
protective foam and plastic from inside the printer.
Then turn the printer back on. If the error does not
clear, contact Epson.
Ethernet connection error. Turn the printer off and
then on again. Check all network cables and router
connections.
Flashing fast
paper feed button.
paper feed
button.
ink
and buttons