Do you have a question about the WorkForce Pro WP-4530 and is the answer not in the manual?
Questions and answers
James Peterson
April 2, 2025
I am unable to connect to a new internet system although as far as I can tell all of my entries are correct. Do I want to reset everything to factory settings? How do I do that? I've tried every method to enter the internet system information.
Contents WorkForce Pro WP-4530 User's Guide ....................13 Product Basics ............................14 Setting Up the Control Panel ......................14 Printer Parts - Control Panel Buttons and Lights ................14 Changing LCD Screen Language....................15 Turning Off Control Panel Sounds....................16 Product Parts Locations ........................
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Copying ..............................52 Copying Documents or Photos......................52 Paper Type Settings - Copying......................53 Paper Size Settings - Copying......................54 Copying Options..........................54 Printing From a Computer ........................56 Printing with Windows ........................56 Selecting Basic Print Settings - Windows ..................56 Paper Source Options - Windows .....................
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Starting a Scan Using the Product Control Panel ................99 Scan to USB Device Options ....................101 Changing Default Scan Button Settings.................. 102 Starting a Scan Using the Epson Scan Icon ................102 Starting a Scan from a Scanning Program .................. 104 Selecting Epson Scan Settings ......................106 Scan Modes ..........................
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Selecting a Scan Area - Home Mode ..................110 Available Image Adjustments - Home Mode ................113 Selecting a Scan Size - Home Mode..................114 Scanning in Office Mode......................116 Selecting a Scan Area - Office Mode ..................118 Available Image Adjustments - Office Mode ................120 Scanning in Professional Mode ....................
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Restoring Default Fax Settings ....................159 Fax Sending Options ......................160 Fax Receive Options....................... 161 Fax Communications Options....................161 Fax Report Options......................... 162 Restore Default Settings Options.................... 163 Setting Up Fax Features Using the Fax Utility - Windows............163 Setting Up Fax Features Using the Fax Utility - Mac OS X ............165 Setting Up Speed Dial and Group Dial Lists ..................
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Purchase Epson Ink Cartridges and Maintenance Box ..............199 Ink Cartridge and Maintenance Box Part Numbers ..............199 Removing and Installing Ink Cartridges.................... 199 Replacing the Maintenance Box....................... 203 Adjusting Print Quality..........................207 Print Head Maintenance........................207 Print Head Nozzle Check......................207 Checking the Nozzles Using the Product Control Panel ............
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Cannot Scan Over a Network ...................... 234 Printing a Network Status Sheet....................235 Solving Copying Problems ....................... 236 Product Makes Noise, But Nothing Copies.................. 236 Product Makes Noise When It Sits for a While ................236 Solving Paper Problems........................236 Paper Feeding Problems......................
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Cannot Start Epson Scan ......................259 Solving Scanned Image Quality Problems ..................260 Image Consists of a Few Dots Only..................... 260 Line of Dots Appears in All Scanned Images................260 Straight Lines in an Image Appear Crooked ................261 Image is Distorted or Blurry ......................261 Image Colors are Patchy at the Edges ..................
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FCC Compliance Statement......................278 Software Notices ..........................280 Trademarks ............................285 Copyright Notice..........................286 libTIFF Software Acknowledgment....................286 A Note Concerning Responsible Use of Copyrighted Materials........... 287 Default Delay Times for Power Management for Epson Products..........287 Copyright Attribution ........................287...
Product Basics See these sections to learn about the basic features of your product. Note: Your product may look different from the illustrations in this guide, but the instructions are the same. Setting Up the Control Panel Product Parts Locations Two-Sided Printing, Scanning, Copying, and Faxing Selecting Wireless Network Settings From the Control Panel Wireless Printing from a Mobile Device...
power light power button Fax button Scan button Copy button Auto Answer button The LCD screen The arrow buttons The OK button The number pad Stop/Reset button The Error light Speed Dial button Redial/Pause button Setup button Help button Menu button Back button B&W Start button Color Start button...
5. Press the Copy button to exit. Parent topic: Setting Up the Control Panel Turning Off Control Panel Sounds You can turn off the sound heard when you press buttons on the control panel. 1. Press the Setup button. 2. Press the arrow buttons to select Printer Setup and press the OK button. 3.
Printer Parts - Paper Path Edge guides on paper cassette Paper stopper Output tray extension Output tray Edge guides on rear MP tray Rear MP (multipurpose) tray Feeder guard...
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Automatic document feeder (ADF) cover Edge guide Automatic document feeder Paper cassette Parent topic: Product Parts Locations...
Printer Parts - Back LINE port EXT port USB port Ethernet LAN port Maintenance box Duplexer (rear unit) AC inlet Parent topic: Product Parts Locations Two-Sided Printing, Scanning, Copying, and Faxing You can print on both sides of the page automatically, using the product's built-in duplexer. By loading your pages in the automatic document feeder (ADF), you can also scan, copy, and fax double-sided documents.
CD. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
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You see this screen: 4. Select Wi-Fi Setup Wizard and press the OK button. Note: If you need to disable the wireless network to set up your product on an Ethernet network, select Disable Wi-Fi instead. Then follow the instructions on the Start Here sheet to set up your product on a wired network and install the necessary software from the product CD.
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6. Enter your wireless password (or network name and then password) using the displayed keypad. Note: If your password has uppercase (ABC) or lowercase (abc) letters, make sure you enter them correctly. • Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it.
3. Download and install one of the available printing applications for your mobile device, such as Epson iPrint and PrintJinni for Epson. 4. Connect your mobile device to the same wireless network that your product is using.
Loading Paper in the Cassette Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Setting the Paper Size for Each Source Setting Additional Paper Options Installing the Optional Second Paper Cassette Loading Paper in the Cassette You can load Letter (8.5 ×...
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2. Pull out the paper cassette. 3. Slide the edge guides outward. Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.
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4. Load a stack of paper, printable side down, in the cassette as shown.
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5. Slide the edge guides against the paper, but not too tight. Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking out from the end of the cassette.
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Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette. 6. Gently replace the paper cassette. 7. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Loading Paper in the Rear MP (Multipurpose) Tray You can print documents on a variety of paper types and sizes.
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2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward.
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4. Insert paper, glossy or printable side up and short edge first, in the center of the tray. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the tray.
Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the following sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 ×...
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2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward.
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4. Insert envelopes, short edge first and with the flap facing down, in the center of the tray. 5. Slide the edge guides against the envelopes, but not too tightly. Always follow these paper loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time.
Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Setting the Paper Size for Each Source You can set the paper size for each paper source using the control panel or your printer software.The settings apply to all print jobs sent to the product. Setting the Paper Size for Each Source - Control Panel Setting the Paper Size for Each Source - Windows Setting the Paper Size for Each Source - Mac OS X Parent topic:...
8. Select Yes if you want the printer to prevent you from printing with the wrong paper size settings. Note: If you choose No and you try to print with the wrong settings, the printer will print even if the image size exceeds the printable area, and your printout may be smudged.
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4. Select the paper size you loaded in each paper source as the Paper Size Loaded. If your paper doesn't match any of the sizes listed for the rear MP tray, select Others. 5. If you want the printer software to warn you if you try to print with the wrong paper size, select the Paper Size Notice checkbox.
Setting the Paper Size for Each Source - Mac OS X You can change the default paper size for each source in Mac OS X. 1. Do one of the following: • Mac OS X 10.6/10.7: In the Apple menu or the Dock, select System Preferences. Select Print & Fax or Print &...
4. If you want the printer software to warn you if you try to print with the wrong paper size, select the Paper Size Notice checkbox. Note: If you turn on Paper Size Notice, the printer will prevent you from printing with the wrong paper size settings.
3. Select one of the following: • Select Thick Paper and press the OK button to print on heavyweight paper. • Select Dry Time, then choose Long or Longer and press the OK button to increase ink drying time when you print double-sided on special paper. 4.
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3. Carefully lift the product as shown, then gently lower it onto the paper cassette. Make sure the connectors and pins align correctly. 4. Reconnect the power cord and connector cables, and plug in the product. 5. Turn on the product. Parent topic: Loading Paper...
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them. Caution: Make sure your originals are not creased or folded, or contain holes, staples, tape, or other materials that could obstruct the feeder.
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3. Insert the originals into the ADF faceup and top-edge first. 4. Slide the ADF edge guide against the originals, but not too tightly. Note: If you're using the 2-up Copy layout, make sure the originals are loaded as shown:...
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Parent topic: Placing Originals on the Product...
Loading Paper Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Note: To cancel printing, press the Stop/Reset button. Parent topic: Copying Paper Type Settings - Copying Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte...
Paper type loaded Paper Type setting Epson Premium Presentation Paper Matte Matte Epson Ultra Premium Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Luster...
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Copying option Available settings Description 2-Sided Copying 1>1-Sided Uses the duplexer and ADF to make 2-sided copies 1>2-Sided 2>1-Sided 2>2-Sided Collate Copying Specifies the page order for multiple copies of documents Layout With Border Leaves a small margin around the image 2-up Copy Copies 2 originals on a single sheet Reduce/Enlarge...
Before printing documents or photos from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: It is a good idea to check for updates to your product software on Epson's support website. Printing with Windows Printing with Mac OS X 10.5, 10.6, or 10.7...
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3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the Paper Source setting that indicates where you loaded the paper you want to print on. 5.
7. Select the type of paper you loaded as the Paper Type setting. Note: Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: •...
Rear MP Tray Selects the paper in the rear MP tray as the paper source. Paper Cassette 1 Selects the paper in cassette 1 as the paper source. Paper Cassette 2 Selects the paper in cassette 2 as the paper source. Note: If your product only has one paper cassette, do not select Paper Cassette 2.
Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting the 2-Sided Printing checkbox on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
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4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button. You see this window:...
7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 8. If you selected the User-Defined document type, select the Adjustments options you want to use. 9.
Print Density Adjustments - Windows When you select the User-Defined setting, you can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
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Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. If you select the Adobe RGB color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
Parent topic: Selecting Additional Layout and Print Options - Windows Additional Settings Options - Windows You can select any of the Additional Settings options to customize your print. Some options may be pre- selected or unavailable, depending on other settings you have chosen. Rotate 180º...
2. Place your cursor over a Printing Presets option to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing with Windows Printing Your Document or Photo - Windows...
2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
You see the maintenance options. 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
3. Do one of the following for each type of update: • To change how often the software checks for updates, select a setting in the Check every menu. • To disable the automatic update feature, select the Never option. 4.
Selecting Page Setup Settings - Mac OS X 10.5/10.6/10.7 Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7 Sizing Printed Images - Mac OS X 10.5/10.6/10.7 Selecting Double-sided Printing Settings - Mac OS X 10.5/10.6/10.7 Managing Color - Mac OS X 10.5/10.6/10.7 Printing Your Document or Photo - Mac OS X 10.5/10.6/10.7 Selecting Printing Preferences - Mac OS X 10.5/10.6/10.7 Parent topic:...
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Note: The print window may look different, depending on the version of Mac OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
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9. Select the Paper Source setting that indicates where you loaded the paper you want to print on. 10. Select the type of paper you loaded as the Media Type setting. Note: Check the paper type settings list for details. 11.
Paper Source Options - Mac OS X 10.5/10.6/10.7 You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Rear MP Tray Selects the paper in the rear MP tray as the paper source.
Print Options - Mac OS X 10.5/10.6/10.7 You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Flips the printed image left to right.
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...
• To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu. • To adjust the order in which pages are printed, select an option from the Page Order pop-up menu. •...
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing. Parent topic: Selecting Double-sided Printing Settings - Mac OS X 10.5/10.6/10.7 Managing Color - Mac OS X 10.5/10.6/10.7...
Color Matching and Color Options - Mac OS X 10.5/10.6/10.7 You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Checking Print Status - Mac OS X 10.5/10.6/10.7 Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7 Checking Print Status - Mac OS X 10.5/10.6/10.7 During printing, you can view the progress of your print job, control printing, and check ink cartridge status.
2. Select the following options as necessary: • To cancel printing, click the print job and click Delete. • To pause printing, click the print job and click Hold. To resume printing, click the print job marked "Hold" and click Resume. •...
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac OS X 10.5/10.6/10.7 Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7 Printing Preferences - Mac OS X 10.5/10.6/10.7 You can select from these settings on the Driver tab. Thick paper and envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Printing with Mac OS X 10.4 You can print with your product using any Mac OS X printing program, as described in these sections. Selecting Page Setup Settings - Mac OS X 10.4 Selecting Basic Print Settings - Mac OS X 10.4 Selecting Print Layout Options - Mac OS X 10.4 Sizing Printed Images - Mac OS X 10.4 Selecting Double-sided Printing Settings - Mac OS X 10.4...
3. Select your product as the Format for setting. 4. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 5. Select the orientation of your document or photo as shown in the page setup window. Note: If you are printing an envelope, select the icon.
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1. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 2. Select your product as the Printer setting. 3.
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4. Select Print Settings from the pop-up menu. 5. Select the Paper Source setting that indicates where you loaded the paper you want to print on. 6. Select the type of paper you loaded as the Media Type setting. Note: Check the paper type settings list for details. 7.
Paper Source Options - Mac OS X 10.4 You can select any of the available options in the Paper Source menu to print from paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Rear MP Tray Selects the paper in the rear MP tray as the paper source.
Print Options - Mac OS X 10.4 You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Flips the printed image left to right.
• To adjust the order in which pages are printed, select one of the Page Order options. • To print only selected pages in a multi-page document, select one of the Print options. • To scale the image to fit on a specific paper size, select the Scale to fit paper size option and select a paper size from the pop-up menu.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the Two-sided Printing options. 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type.
1. Select Color Options from the pop-up menu in the print window. 2. Select one of the available options. Color Options - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Color Options - Mac OS X 10.4 You can select from these settings on the Color Options menu.
1. Select Extension Settings from the pop-up menu in the print window. 2. Select any of the available printing preferences. Printing Preferences - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Printing Preferences - Mac OS X 10.4 You can select from these settings on the Driver tab.
Checking Print Status - Mac OS X 10.4 Parent topic: Printing with Mac OS X 10.4 Checking Print Status - Mac OS X 10.4 During printing, you can view the progress of your print job, control printing, and check ink cartridge status.
2. Select the following options as necessary: • To cancel printing, click the print job and click Delete. • To pause printing, click the print job and click Hold. To resume printing, click the print job marked "Hold" and click Resume. •...
To save scanned images on a USB thumb drive or other USB device, you must first connect the device to your product. Note: Epson cannot guarantee the compatibility of your drive. 1. Make sure the product is turned on but not printing.
After placing your original documents or photos in your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
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3. Press the arrow buttons to select a scan option and press the OK button. • Scan to USB Device saves your scan file on a USB flash drive or other device and lets you select the file format, resolution, and other settings. •...
• If your product is connected to your computer over a network, select the computer name from the list. 5. To select 2-sided scanning to your computer (for documents in the ADF), press the Menu button, press the OK button to select Scan Settings, then press the OK button to select 2-Sided Scanning.
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows: Double-click the EPSON Scan icon on your computer desktop.
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• Mac OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. Note: You cannot use Epson Scan with Mac OS X 10.6/10.7. You see the Epson Scan window:...
Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: You cannot use Epson Scan with Mac OS X 10.6/10.7.
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Parent topic: Starting a Scan Related tasks Scanning with Mac OS X 10.6/10.7 Related topics Selecting Epson Scan Settings...
You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Related tasks Selecting the Scan Mode Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window:...
Scanning in Professional Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
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2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
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11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
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• Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
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2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
• To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
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2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided. 4. Select the Size and Orientation settings that match your original. 5.
10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
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1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
• To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
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12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
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• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
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2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
• To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Professional Mode Available Image Adjustments - Professional Mode You can select these Adjustments options in Epson Scan Professional Mode.
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Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Auto Exposure Automatically adjusts the image exposure settings when you click the Auto Exposure icon.
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
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4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image.
• You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting (Home and Professional modes only), you do not need to increase the Resolution setting.
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You can also access the window by clicking the...
7. Click OK. Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan.
PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen). Tiff (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software.
3. Click Show Details. 4. Select your scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan. Your scanned file is saved in the folder you selected. Parent topic: Scanning Scanning Special Projects...
Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan.
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7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. 9. Click OK. Epson Scan scans your document and you see this window:...
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11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the document, if desired.
9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac OS X Finder, where you can view and print the image, if desired.
ABBYY FineReader, open the Get Images From pop-up menu and select File. Select the conversion option you want to use, then select your scanned file and follow the instructions on the screen. Note: ABBYY FineReader is not supported on Mac OS X 10.7. Check the Epson support site at www.epson.com/support/lion (U.S.) or...
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3. Select the language used in the document you are going to scan as the Document Language setting. 4. Click the Scan to Other Formats icon. You see the Select Scanner window. 5. Select your product and click OK. Note: Do not select a WIA option for your product; it will not work correctly. You see the scan settings window.
Your document is scanned and processed into editable text, then you see the Save As window. 10. Select a name and a file format for your document and click Save. The file is saved and then opened in an application associated with the file type you selected, if available on your system.
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Epson Scan starts in the last scan mode you used. 6. Select your scan settings and click Scan. Your document is scanned and you see the Epson Scan window while your document is converted to editable text. 7. Click Close to close the Epson Scan window and Preview window, if necessary.
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
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1. Connect the phone cable to your telephone wall jack and to the LINE port on your product. Note: If your telephone line included a DSL Internet connection, you must connect a DSL filter to the wall jack to be able to use the line for faxing or voice calls using your product. Contact your DSL provider for the necessary filter.
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Telephone wall jack DSL filter DSL modem 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Parent topic: Faxing Setting Up Fax Features Using the Product Control Panel See these sections to set up fax features using the product control panel. Selecting Your Country or Region Selecting the Date and Time Entering Fax Header Information Entering Numbers and Characters for Faxing Selecting Fax Send and Receive Settings Selecting Fax Communication Settings Printing Fax Reports...
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2. Press the arrow buttons to select Printer Setup and press the OK button. You see this screen: 3. Select Country/Region and press the OK button. 4. Select your country or region and press the OK button. You see a confirmation screen. 5.
Parent topic: Setting Up Fax Features Using the Product Control Panel Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. 1. Press the Setup button.
You see this screen: 4. Select the date format you want to use and press the OK button. 5. Use the number buttons on the control panel to enter the current date, then press the OK button. 6. Select the time format you want to use and press the OK button. 7.
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1. Press the Setup button. 2. Press the arrow buttons to select Fax Settings and press the OK button. You see this screen: 3. Select Communication and press the OK button. 4. Select Header and press the OK button. 5. Press the OK button to select Fax Header. You see this screen:...
6. Use the keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. 7. Select Done and press the OK button to return to the Header menu. 8.
• Press the arrow buttons to highlight a character or a function button displayed on the keypad. Then press the OK button to select it. • To change the case of letters or select symbols, select AB12 (uppercase), ab12 (lowercase), or Symbol and press the OK button.
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1. Press the Setup button. 2. Press the arrow buttons to select Fax Settings and press the OK button. You see this screen: 3. Select Send Settings or Receive Settings and press the OK button. 4. Change any of the available settings. 5.
Related references Fax Send Options Fax Sending Options Fax Receive Options Selecting Fax Communication Settings You can customize how your product sends and receives faxes over your phone line. 1. Press the Setup button. 2. Press the arrow buttons to select Fax Settings and press the OK button. You see this screen:...
3. Select Communication and press the OK button. 4. Change any of the available settings. 5. Press the Copy button to exit. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Communications Options Printing Fax Reports You can run a variety of reports on your fax transmissions and print your speed and group dial lists.
5. Select one of the available reports and press the OK button. 6. Press one of the Start buttons to print the report. Parent topic: Setting Up Fax Features Using the Product Control Panel Restoring Default Fax Settings You can restore your fax settings to their default options, if necessary. 1.
3. Select one of the available options and press the OK button. You see a confirmation screen. 4. Select Yes or No and press the OK button. Parent topic: Setting Up Fax Features Using the Product Control Panel Fax Sending Options Set the options you want to use for outgoing faxes.
Setting Options Description Last Transmission Does not print a report on the last transmitted fax after Report you send a fax. On Error Prints a report on the last transmitted fax only if a fax error occurs (default setting). On Send Prints a report on the last transmitted fax after every fax you send.
Setting Options Description If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number as the Triple DRD setting so your product can receive faxes on the...
Fax Log View or print a report on recent fax transmissions. Last Transmission Print a report on your last fax transmission. Speed Dial List Print a list of your speed dial entries. Group Dial List Print a list of your group dial entries. Reprint Faxes Reprint the most recent incoming fax.
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3. Select Epson Software. 4. Select Fax Utility. You see this window: 5. Select Fax Settings for Printer. You see this window:...
6. Select your product. 7. Select Fax Settings. 8. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the Fax Utility Help option. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac OS X You can set up your fax header and select your fax settings using the Fax Utility for Mac OS X.
2. Double-click FAX Utility. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the Fax Utility ? icon.
Setting Up Speed/Group Dial Lists Using the Product Control Panel You can set up your speed dial and group dial lists using the control panel on your product. Creating Speed Dial List Entries Printing Your Speed Dial List Creating Group Dial List Entries Printing Your Group Dial List Parent topic: Setting Up Speed Dial and Group Dial Lists...
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3. Press the arrow buttons to select Speed Dial Setup and press the OK button. 4. Press the OK button to select Create. You see this screen: 5. Select the number you want to use for the fax number you are adding and press the OK button. 6.
8. Use the keypad to enter a name for the speed dial entry. You can enter up to 40 characters. 9. Select Done and press the OK button. You return to the Speed Dial Setup screen. 10. Do the following as necessary: •...
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2. Press the Fax button. 3. Press the Menu button. You see this screen: 4. Press the arrow buttons to select Fax Report and press the OK button. You see this screen:...
5. Select Speed Dial List and press the OK button. 6. Press one of the Start buttons to print the report. Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Panel Creating Group Dial List Entries You can create a group dial list after creating a speed dial list. Each group dial list can include up to 30 fax numbers.
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2. Press the Menu button. You see this screen: 3. Select Group Dial Setup. 4. Select Create. You see this screen: 5. Select the number you want to use for the group dial entry you are adding and press the OK button. You see this screen:...
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6. Use the keypad to enter a name for the group dial entry. You can enter up to 30 characters. 7. Select Done and press the OK button. You see a screen similar to this: 8. Select the speed dial entry you want to add to the group and press the right arrow to select it. 9.
11. Do the following as necessary: • To create additional entries, select Create and repeat the steps above. • To edit an existing entry, select Edit, select the entry, and change the information. • To delete an entry, select Delete, select the entry, press the OK button, and confirm the deletion. Parent topic: Setting Up Speed/Group Dial Lists Using the Product Control Panel Related tasks...
Windows Address Book and back up fax numbers stored in your product's memory. Note: You can create up to 60 speed dial and group dial entries combined. 1. Click Start or 2. Select Programs or All Programs. 3. Select Epson Software. 4. Select Fax Utility. You see this window:...
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5. Select Fax Settings for Printer. You see this window:...
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6. Select your product. 7. Select Speed Dial/Group Dial List. You see this window:...
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8. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 9. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. •...
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac OS X You can set up your speed dial and group dial lists using the Fax Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Sending Faxes Using the Fax Utility - Mac OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Manually Dialing or Redialing Fax Numbers Selecting Fax Numbers From Speed or Group Dial Lists Dialing Fax Numbers from a Connected Telephone Fax Send Options Parent topic:...
4. If you need to change any fax settings, press the Menu button, select Send Settings, press the OK button, and select your settings. When you finish selecting settings, press the Menu button. 5. Press one of the Start buttons. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white.
5. Select the speed dial or group dial entry you want to fax, then press the OK button. 6. If you need to change any fax settings, press the Menu button, select Send Settings, press the OK button, and select your settings. When you finish selecting settings, press the Menu button.
You see this screen: 4. Using your product control panel, select Send and press the OK button. Note: You product now communicates with the recipient's fax machine. Do not hang up the telephone. 5. If you need to change any fax settings, press the Menu button, select Send Settings, press the OK button, and select your settings.
Setting Options Description Quality Standard Provides good scan resolution and print quality for most faxes. Fine Provides best scan resolution and print quality for faxes of small print and line art. Photo Provides best scan resolution and print quality for faxed photos.
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2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
7. Add a cover sheet, input a fax number, or set up a phone book of numbers for future use, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. If you added a cover sheet to your fax, select a cover sheet style, enter your subject and comment information, then click Next.
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1. Open a photo or document for faxing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
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6. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 7.
8. Select the Color and Image Quality settings you want to use for your fax. 9. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically (Auto Answer) Receiving Faxes Manually Parent topic: Faxing...
Fax Reception Your product will automatically receive and print faxes when you set fax reception mode to Auto Answer. If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
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2. If you hear a fax tone, select the Receive option and press the OK button. Note: Leave the answered call active as you receive the fax transmission. 3. Follow the instructions on the screen to receive the fax. When fax transmission is finished, you see the previous LCD screen. 4.
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to www.epson.com/recycle...
Note: The display is different depending on which ink cartridges are low or expended, if any. Displayed ink levels are approximate. 3. Press the Copy button to exit. Parent topic: Check Cartridge and Maintenance Box Status Checking Cartridge and Maintenance Box Status With Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer.
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Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
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4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges...
• Mac OS X 10.4/10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue or Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window:...
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• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability. 1.
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Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children.
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Caution: Do not remove any labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. When you are finished, close the front cover.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week.
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3. Press the buttons on the sides of the duplexer (rear unit) and remove it. 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart.
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Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink.
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7. Press the buttons on the sides of the duplexer (rear unit) and reattach it. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance...
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3. Press the arrow buttons to select Maintenance and press the OK button. You see this screen: 4. Press the OK button. You see this screen: 5. Press one of the Start buttons. After the nozzle pattern prints, you see this screen:...
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6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select Finish Nozzle Check and press the OK button. Press the Copy button to exit.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
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4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head.
Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.
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4. Select Head Cleaning and press the OK button. You see this screen: 5. Press the OK button. 6. Select the cleaning cycle you want to run, then press one of the Start buttons to clean the print head. You see a message on the LCD screen during the cleaning cycle. Caution: Never turn off the product during a cleaning cycle or you may damage it.
7. Select Nozzle Check and press the OK button. 8. Press one of the Start buttons to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again.
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4. Select the cleaning cycle you want to run, based on the nozzle check pattern. 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6.
Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again.
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4. Select Head Alignment and press the OK button. You see this screen: 5. Press one of the Start buttons to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen:...
6. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set. Press the OK button after each selection, then press the OK button when you are done. Parent topic: Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac.
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5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. 3.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
7. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to ship your product or transport it a long distance, prepare it for transportation as described here.
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Parent topic: Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment...
Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.
An error has occurred during firmware updating. Connect your product using a USB cable and try updating the firmware again. If you still receive this error message, contact Epson for support. Cannot recognize USB Make sure the USB thumb drive or other device has been inserted correctly.
Related tasks Connecting a USB Thumb Drive or External Device Related topics Loading Paper Placing Originals on the Product Solving Network Problems Setting Up Fax Features Running a Product Check Running a product check helps you determine if your product is operating properly. 1.
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6. Press one of the Start buttons. After the nozzle pattern prints, you see this screen: 7. Do the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings.
• If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software...
• If the product's print head stops moving or making noise, and the charging process has not finished after 15 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
• Close any other programs, including screen savers and virus protection software, and install your product software again. • In Windows, make sure your product is selected as the default printer and the correct port is shown in the printer properties. •...
Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • Make sure to place your product within contact range of your router or access point. Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
Printing a Network Status Sheet Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network, try these solutions: • If you are scanning a large original at a high resolution, a network communication error may occur. Try...
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again. • Make sure the option selected as the Timeout Setting in the Epson Scan Setting program is long enough to complete scanning over a network.
4. Press one of the Start buttons to print the network status sheet. (Press the Stop/Reset button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Solving Network Problems Solving Copying Problems Check these solutions if you have problems copying with your product.
Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the tray or cassette. Reload it against the right side, then adjust the edge guides.
Paper Jam Problems Inside the Product If paper has jammed inside the product, try these solutions: 1. Cancel the print job from your computer, if necessary. 2. Open the front cover. 3. Remove any paper inside, including torn pieces.
4. Close the front cover. 5. If any jammed paper remains near the output tray, carefully remove it. 6. Press one of the Start buttons to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Paper Jam Problems in the Cassette If paper has jammed in the cassette, try this solution:...
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3. Remove any jammed paper inside the cassette. 4. Remove any paper jammed inside the paper cassette slot.
5. Carefully follow all paper loading instructions when you load new paper. 6. Replace the paper cassette. 7. Press one of the Start buttons to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Paper Jam Problems in the Duplexer If paper has jammed in the duplexer (rear unit), try these solutions:...
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3. Carefully remove the jammed paper. 4. If paper is jammed in the duplexer, remove the paper as shown.
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5. Press the buttons on the duplexer as you press it into place on your product. 6. Press one of the Start buttons to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette...
Related tasks Placing Originals in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), try these solutions: 1. Remove your originals from the ADF. 2. Open the ADF cover. 3.
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Caution: Do not remove pages jammed inside the ADF without opening the cover or you could damage the ADF. 4. Leave the ADF cover open, then raise the document cover. 5. Remove any jammed pages.
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6. Lower the document cover. 7. Raise the ADF input tray. 8. Carefully remove the jammed pages.
9. Lower the ADF input tray and reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.
2. Right-click your product name, and select Printing Preferences. 3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3. 6. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer...
Related topics Replacing Ink Cartridges and Maintenance Boxes Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.
Selecting Basic Print Settings - Mac OS X 10.4 Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position...
Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any interface cables are securely connected at both ends. •...
Selecting Basic Print Settings - Mac OS X 10.4 Selecting Additional Layout and Print Options - Windows Selecting Print Layout Options - Mac OS X 10.5/10.6/10.7 Selecting Page Setup Settings - Mac OS X 10.4 Slanted Printout If your printouts are slanted, try these solutions: •...
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Double-sided Printing Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7...
• Make sure the paper type setting matches the type of paper you loaded. • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Basic Print Settings - Mac OS X 10.4 Cleaning the Paper Path Related topics...
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan. • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it. Note: Epson Scan is not available for Mac OS X 10.6/10.7.
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
• Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
5. In the next window, select your product and click OK. Then follow any on-screen instructions. 6. Open the Windows Control Panel utility. 7. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 7 or Windows Vista: Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click...
• Windows XP: Select Epson Scan and click Change/Remove. 9. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...
Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements Mac System Requirements...
• Mac OS X 10.4.11 • Mac OS X 10.5.8 • Mac OS X 10.6.x • Mac OS X 10.7 Note: Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Image data 16 bits per pixel per color internal 8 bits per pixel per color external Light source Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper input Faceup loading Paper output...
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
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5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) 16:9 wide (4 × 17.1 inches [102 × 434 mm]) Paper types Plain paper and paper distributed by Epson Thickness 0.003 to 0.004 inch (0.08 to 0.11 mm) Weight...
Printable Area Specifications Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum Envelopes...
Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Part of the ink from the included set of cartridges is used for priming the printer. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.
Interface Specifications Interface type Hi-Speed USB (Device class for computers) Hi-Speed USB (Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications External USB Device Specifications Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended.
• Manufacturer: Marvell Semiconductor Inc. • Type: SP88W8786-MD0-2C2T00 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle information on how to return your products for proper disposal. FCC Compliance Statement Software Notices...
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This product is not intended to be repaired. If you experience trouble with this equipment, please contact: Name: Epson America, Inc. Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A. Telephone: (562) 981-3840 The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning.
Programs (each is defined in Section 6) until five (5) years after the discontinuation of same model of this printer product. If you desire to receive the source code above, please contact Epson customer support for your region. You shall comply with the license terms of each open source software...
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3. The open source software programs are WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details, which are described in OSS.pdf on your Printer Software CD.
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sysvinit-2.85 telnetd_0.17.21 udhcp 0.9.8cvs20050124-5 util-linux-2.12 usb8786 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version ("LGPL Programs"). The list of LGPL Programs: inetutils-ftpd_1.4.2 libc6_2.3.6 procps_3.1.14 sysvinit-2.85 zeroconf 0.6.1-1 iksemel 1.4...
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busybox_1.7.2 coreutils_5.2.1 ftp_0.17 libc6_2.3.6 inetutils-ftpd_1.4.2 linux-ftpd-0.17 module-init-tools-1.60.9 netkit-inetd_0.10 netkit-ping_0.10 portmap_5-2.1 util-linux-2.12 Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License ("Sun RPC Programs"). The list of Sun RPC Programs: libc6_2.3.6 netkit-inetd_0.10 netkit-ping_0.10 portmap_5-2.1 glibc license...
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libncurses license This printer product includes the open source software program "libncurses" which applies the terms and conditions provided by owner of the copyright to the "libncurses". "libncurses" Program: libncurses5_5 busybox license This printer product includes the open source software program "busybox" which applies the terms and conditions provided by owner of the copyright to the "busybox".
Parent topic: Notices Trademarks ® ® ® Epson , WorkForce , and Epson Supplies Central are registered trademarks, and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc.
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
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I am unable to connect to a new internet system although as far as I can tell all of my entries are correct. Do I want to reset everything to factory settings? How do I do that? I've tried every method to enter the internet system information.