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Failed to Install the Printer Driver (USB Interface)
If the printer is connected to your computer by USB cable, you must install the USB driver.
If the "Add New Hardware Wizard" window does not appear while the printer and your computer are connected
to each other and both powered on, confirm that the USB port is available following the steps below.
1 1 1 1
Click the "Start" button, select "Settings", and then
click "Control Panel".
2 2 2 2
Double-click the "System" icon and click the
"Device Manager" tab.
The last item listed in the Device Manager should be
"Universal serial bus controller".
! On Windows 2000, double-click the "System" icon,
select the "Hardware" tab, and click the "Device
Manager" button.
! If the "System" icon does not appear on Windows
Me, click "view all Control Panel options" to view it.
How to Use the
Printer Properties
Online Manual
3 3 3 3
4 4 4 4
Print Status
Print
Window
Click the ( ) icon beside the "Universal serial bus
controller".
Two items will display, your Controller chipset type and
Root Hub. If these items appear, you can use USB port. If the
"Universal serial bus controller" shows a yellow
exclamation point or does not appear, you must check your
computer manual for USB troubleshooting or contact your
computer manufacturer.
After the USB port becomes available, install USB
driver referring to "SETTING UP FOR Windows" in
the Setup Guide and Operation Manual.
Sharing Printer
Maintenance
Troubleshooting
47
Troubleshooting
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