Sky HD box User Manual
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Sky HD box User Manual

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Sky±HD User Guide
Welcome to our handy guide
designed to help you get the
most from your Sky + HD box.
Whether you need to make sure
you're set up correctly, or simply
want to learn more about all the
great things your box can do, all
the information you need is right
here in one place.

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Summary of Contents for Sky HD box

  • Page 1 Sky±HD User Guide Welcome to our handy guide designed to help you get the most from your Sky + HD box. Whether you need to make sure you’re set up correctly, or simply want to learn more about all the...
  • Page 2 • • • • All the functionality A choice of over 50 HD Up to 60 hours of Follow this guide to find of Sky± channels, depending HD storage out more about your on your Sky TV Sky±HD box subscription...

  • Page 3: Table Of Contents

    Contents Overview page 4 Enjoying Sky Box Office entertainment page 56 Let’s get started page 9 Other services page 60 Watching the TV you love page 17 Get the most from Sky±HD page 63 Pausing and rewinding live TV page 27 Your Sky±HD box connections...
  • Page 4 Avoiding recordings being deleted Your Sky±HD box PIN protecting kept recordings Your Sky±HD remote Cancelling current and future recordings Complete overview of what’s on with Sky Guide Deleting existing recordings Let’s get started Undelete a recording Keeping an eye on available disk space Turning your Sky±HD box on and off...
  • Page 5 Managing and deleting bookmarks Skipping to bookmarks Starting playback from a bookmark Setting up and resetting your remote If the set up didn’t work Alternative set up Replacing the batteries Adding additional subscriptions Adding channels that aren’t listed in Sky Guide...

  • Page 6: Overview

    Overview About your Sky±HD box Your Sky±HD box Your Sky±HD remote Complete overview of what’s on with Sky Guide...
  • Page 7 The 250GB storage capacity means you can store 180 hours of SD content and 60 hours of HD content. Sky± also allows you to record two programmes at once, pause and rewind live TV and more. Plus you can set up TV recordings remotely using your mobile or online at sky.com with Remote Record,...
  • Page 8 TV listings or highlight on screen options turns your Sky±HD box on, to standby or off select confirms a menu option Front lights green when you’re online rewinds a recording or live TV...
  • Page 9 Your Sky±HD remote turns your Sky±HD box on, to standby or off and sets your remote to control your Sky±HD box turns your TV on and off gives options including subtitles, favourite sets your remote to control your TV channels and turning off the mini TV...
  • Page 10 Complete overview of what’s on with Sky Guide You control what you watch on your Sky±HD box by browsing the on screen Sky Guide using your remote. tv guide Pressing on your remote displays the following TV Guide screen: Press...

  • Page 11: Let's Get Started

    Let’s get started Turning your Sky±HD box on and off Your viewing card Your Sky±HD remote and your TV Changing the volume Changing channels About the Now, Next & Later banner Codes used in the programme information banner Overview of Sky Guide options...
  • Page 12 The standby light on the front panel is red when your Sky±HD box is plugged into the mains but turned off. The light is green when your Sky±HD box is on. The light is amber when your Sky±HD box is in standby.
  • Page 13 Your viewing card Your viewing card needs to stay in your Sky±HD box at all times so you can watch all the Sky TV channels you’re entitled to. The viewing card slot is under the flap on the front of your Sky±HD box.
  • Page 14 Your Sky±HD remote and your TV Your Sky±HD remote can work with both your Sky±HD box and your TV. Press on the remote to switch control from the Sky±HD box to the TV. Press to go back to controlling the Sky±HD box.
  • Page 15 If you know a channel’s number you can enter it on the remote to for volume control jump straight to that channel. For example, enter the sequence Change channels 5-0-1 for Sky News. one a time with ch +/- Or by channel number with the number buttons Let’s get started...
  • Page 16 — it lets you see what’s on now, next and later, change channels, set reminders, record programmes if you have a Sky± subscription, and see which programmes you are recording right now, all without...
  • Page 17 Codes used in the programme information banner Rating codes Letter codes Universal, suitable for all audiences including young children. This is a High Definition programme. HD programmes are shown in widescreen. Parental guidance is recommended. Some discretion may need to be applied as to the suitability of the film for younger This programme is copy protected and may not play back or impressionable children.
  • Page 18 Overview of Sky Guide options The top menu allows you to pick an option from any Sky Guide screen by scrolling left/right to highlight your choice, and then pressing select. Top menu Symbol / Option How to get there Description TV Guide see what’s on for the next 7 days on all channels including HD...

  • Page 19: Watching The Tv You Love

    Watching the TV you love Finding a specific channel in TV Guide TV Guide Quick Links Choosing your favourite channels What’s on your favourite channels Seeing what’s on the HD channels...

  • Page 20: Identifying Hd Programmes

    Identifying HD programmes Finding a specific programme Going back to the channel you last watched Finding out more about a programme with the i button Finding and listening to radio channels Watching the TV you love...
  • Page 21 Finding a specific channel in TV Guide TV Guide lists channels by channel number. • If you know the number of the channel, you can enter it using the number buttons • Go down a page at a time by pressing •...
  • Page 22 On Demand service. Rentals links are available in Movies, Sports and Music genres, and will display Sky Store if you have connected a compatible set top box to your broadband router, or Box Office if not. Search takes you to Search which will be pre-populated with the genre you selected.
  • Page 23 Choosing your favourite channels Once you get to know what channels you watch most often, you can set them up as your favourites so you can find them more easily. To store your favourites: Press services (for Options), press down then select the Favourites tab.
  • Page 24 What’s on your favourite channels Once you’ve marked channels as your favourites (page 21), Your favourite channels are marked with a tick you can choose to see what’s on those channels only. To see what’s on your favourites without interrupting what you’re blue watching, just keep pressing the button.
  • Page 25 • While watching the programme, press on your remote • From the Sky Guide listings, just highlight the programme and check the programme information in the top left corner. In full screen mode, highlight the programme and press • HD programmes are highlighted in yellow in the TV Guide listings so they’re easier to spot.

  • Page 26: Finding A Specific Programme

    Planner and in On Demand. Use the tab options to see the different results. You can record, set reminders, and tune to current programmes just as you would in other parts of Sky Guide. Changing your search...

  • Page 27: Going Back To The Channel You Last Watched

    — you don’t need to press here. To find out about programmes in other parts of Sky Guide, press i: • when you’re watching a programme — either live or recorded •...

  • Page 28: Finding And Listening To Radio Channels

    Finding and listening to radio channels You can tune to radio channels in the same way as TV channels: Use the up/down arrow to browse through the channels shown in the Now, Next & Later banner. Radio channels appear with a speaker symbol next to them.

  • Page 29: Pausing And Rewinding Live Tv

    Pausing and rewinding live TV Saving after pausing or rewinding live TV Changing how far back you can rewind live TV Watching the TV you love...
  • Page 30 Off, 5, 15, 30 minutes. Press the green button (Save Settings) when you’re done. Remember if you rewind for 30 minutes, for example, your Sky±HD box has to have been showing that channel for the last 30 minutes. Pausing and rewinding live TV...

  • Page 31: Recording With Sky

    Recording with Sky± Recording without interrupting what you’re watching Recording from Sky Guide listings Recording from anywhere you go Recording a promoted programme When recordings clash Avoiding recordings being deleted PIN protecting kept recordings Cancelling current and future recordings...

  • Page 32: Deleting Existing Recordings

    Deleting existing recordings Undelete a recording Keeping an eye on available disk space Disk space warning Recording radio channels Adding extra time to the start and end of recordings Recording with Sky±...
  • Page 33 Now, Next & Later banner. When you see the programme you want, press record. When you press record, Sky± checks to see the programme is Or surf to another programme and press record part of a series and, if so, gives you the choice of recording this episode only or the remainder of the series.
  • Page 34 Sky Box Office listings, highlight it and press record. When you press record on a programme in the TV Guide, Sky± checks to see if the programme is part of a series and, if so, gives you the choice of recording this episode only or the remainder of the series.
  • Page 35 When recordings clash Remember Sky± can only record two programmes at the same time. If you try to select a programme to record and it clashes with others you’re currently recording, or are set to record in your Planner, you have to choose which recordings to keep.
  • Page 36 Highlight the programme and press the blue button (Keep). The programme is now marked for Keep, shown by the symbol: Sky Guide now won’t delete the recording without asking you if you’re sure. When you’re running out of disk space, programmes marked Keep won’t be deleted.
  • Page 37 Then choose the programme you want to delete and press the yellow button. Remember, future recordings and reminders Press yellow to delete the recording from your Planner are listed outside of the Series Stack until the programme starts. Recording with Sky±...

  • Page 38: Undelete A Recording

    Sky±HD box. However, recordings in the Deleted tab will be automatically permanently deleted by your Sky±HD box, according to the order they were originally deleted, if space is required for new recordings. You can chose to Permanently delete, or Restore recordings in the Deleted tab.

  • Page 39: Keeping An Eye On Available Disk Space

    When you get your Sky±HD box, it is set up to automatically delete recordings without warning if there’s not enough disk space for a new recording. This means the oldest, watched programmes in your Planner will be deleted when you run out of space to make sure future recordings can be made.

  • Page 40: Recording Radio Channels

    Frequency left/right Highlight and use the arrow to choose how often you want to record the channel. yellow Press the button (Add Manual Recording). The settings are saved and the radio recording is now in your Planner. Recording with Sky±...

  • Page 41: Adding Extra Time To The Start And End Of Recordings

    Do the same for the option Add to End of Recording. Press the green button (Save Settings) when you’re done. With a sequence of recordings happening directly after each other, the Sky±HD box may override the settings you make here. Recording with Sky±...

  • Page 42: Setting Reminders For Programmes

    Setting reminders for programmes If you don’t want to miss a TV programme, Sky Guide can remind you when it’s about to start. When you see a future listed TV programme you want to watch, simply highlight it and press select.

  • Page 43: Using Your Planner

    Using your Planner Managing your Planner Setting the Series Link function in your Planner Choosing a recording to watch Picking up from where you left the last recording The Play symbol...

  • Page 44: Checking The Remaining Viewing Time

    Checking the remaining viewing time Fast forwarding and rewinding Pausing Slow motion Stopping playback Using your Planner...
  • Page 45 Managing your Planner Middle menu Use the Planner tab options to filter the programmes and get a better overview: Shows everything in your Planner in date order, with the oldest programme listed first. Genre tabs Shows your recorded programmes grouped by genre, (Entertainment, so for example, the Movies tab will show all the Lifestyle...)
  • Page 46 If you’ve set a reminder for the programme, you now get a reminder before each episode. If you’ve marked the programme for recording, your Sky±HD box is now set to record every episode of that series. Using your Planner...
  • Page 47 Choosing a recording to watch All recordings are stored in your Planner. SHORTCUT green Go to your Planner. Highlight the recorded programme and press play or select. Playback screen appears and you may need to enter your PIN. Use the left/right arrow to choose your starting point: Start...
  • Page 48 Picking up from where you left the last recording If you hadn’t finished watching the last recording you played back, To play the last recording you watched, play simply press to return to where you left off. just press play, then play again Your Planner appears with the relevant programme highlighted, as...

  • Page 49: Fast Forwarding And Rewinding

    Fast forwarding and rewinding Press fast forward rewind to move to a different place in the recorded Rewind and fast forward at 4 different speeds fast forward/rewind programme. The symbol appears, showing the Rewind symbol Fast Forward symbol elapsed time and the speed. fast forward rewind You can increase the speed by pressing...

  • Page 50: Tv On Demand

    TV On Demand About On Demand Seeing what’s available to watch On Demand Watching a programme with On Demand About your downloaded programmes Managing your usage Restricting On Demand viewing Opting out of On Demand...

  • Page 51: About On Demand

    Please also ensure that you only share your wireless network password with trusted people as connecting your Sky±HD box will allow certain other devices (with Sky software or On Demand - when your box isn’t connected to broadband applications installed) on your wireless network to access information on your Sky±HD box, such as a list of your Planner recordings.
  • Page 52 Seeing what’s available to watch On Demand Once your Sky±HD box is connected to broadband, tv guide press then the button (On Demand). You’ll go straight into the Showcase section, which is a selection of the week’s best TV from Sky.
  • Page 53 Seeing what’s available to watch On Demand (continued) If you haven’t yet connected your Sky±HD box to broadband, you can catch up on a selection of the week’s best TV. Press tv guide then the button (On Demand). You’ll see the full list of programmes available; OR use the...

  • Page 54: Watching A Programme On Demand

    Watching a programme On Demand It’s easy to watch programmes On Demand — just follow the simple steps below. If you would rather see a sneak peek first, look for the trailer icon and press the button. Step 1 Step 2 If you can see the You can see how much symbol, you can start...

  • Page 55: About Your Downloaded Programmes

    We recommend that you check the programme size before you start a download by pressing in the programme synopsis screen. You can also check your monthly usage with your broadband provider. Go to sky.com/ondemand to find more handy hints and tips. TV On Demand...

  • Page 56: Restricting On Demand Viewing

    Restricting On Demand viewing All your parental control settings apply to On Demand programmes, with the exception of Channel Restrictions. For details on using your PIN and parental control settings, see Having more control over what the kids watch (page 65). To watch a rated programme before its normal watershed time, you need to enter your PIN.

  • Page 57: Opting Out Of On Demand

    On Demand is available to all Sky TV customers with a compatible On Demand to set On Demand Sky±HD box at no extra monthly cost. However, you can turn off a selection of On Demand programmes being automatically received by your box, if you want.

  • Page 58: Enjoying Sky Box Office Entertainment

    Enjoying Sky Box Office entertainment Ordering Box Office programmes Choosing a start time that suits you Watching Box Office programmes Paying for Box Office programmes Ordering over the phone...
  • Page 59 8pm if a PIN has been set up for this rating if a PIN has been set up for this rating You can also order Sky Box Office via the website. Go to sky.com Enjoying Sky Box Office entertainment...
  • Page 60 Sky±HD box, with prices starting from just 99p. They’re ready to watch when you want. To enjoy Sky Store, you’ll need to connect your Sky±HD box to your broadband router. Once connected, press the red button in your TV Guide and you’ll find the Sky Store tab in your On Demand menu.
  • Page 61 If you don’t watch any part of the programme in this time, you won’t be charged for it and it will be deleted. Once you’ve played back a Sky Box Office recording, you can watch it as many times as you like within a certain time frame. For example, you’re likely to have up to 24 hours to watch a movie as many times as you like.

  • Page 62: Other Services

    Other services Going interactive Playing games Teletext...
  • Page 63 Sky Active, for instance, you can upgrade your viewing, add Sky the interactive menu Broadband and Talk, choose Multiroom, upgrade your Sky box, manage your Sky Account and more. To access Sky Active and other interactive services, press the interactive button on your remote, then press select.

  • Page 64: Teletext

    Remember, your Sky remote must be set up for use with your TV. See Setting up and resetting your remote (page 77). Use these buttons on your remote to control teletext:...

  • Page 65: Get The Most From Sky±Hd

    Get the most from Sky±HD Having more control over what the kids watch Restricting programmes in your Planner Changing your PIN Entering a PIN for pre-watershed playback Turning off PIN controlled restrictions About your PIN Hiding adult channels Sharing your Sky±HD box...
  • Page 66 Starting playback from a bookmark Changing the picture settings Setting up and resetting your remote Copying programmes to video/DVD If the set up didn’t work Changing how the Circular Playback Alternative set up Display works Get the most from Sky±HD...
  • Page 67 You now need to enter your four digit PIN (see below). Changing your PIN Your original PIN is provided in the Terms & Conditions document you received with your Sky±HD box. You need this number to get into the Parental Control screens.

  • Page 68: Hiding Adult Channels

    If you want to unlock rated programmes, just highlight the category under Viewing tab and press the button again (Unrestrict). Watching restrictions can be applied only to programmes where the broadcaster provides category restriction information. Get the most from Sky±HD...

  • Page 69: Restricting Specific Channels

    After 8pm to restrict specific channels Controlling the use of charged services You can help prevent Sky Box Office and Sky Store programmes being These settings do not apply to On Demand listings. See Restricting On Demand viewing (page 54) instead...

  • Page 70: Pin Protecting Kept Programmes

    In your Planner, you can mark recordings for Keep to prevent them from being deleted accidentally (page 34). You can take this further and have Sky Guide ask for the PIN before a kept recording can be deleted. Set this up as follows: Go to Parental Control >...

  • Page 71: Entering A Pin For Pre-Watershed Playback

    Even if you turn your settings off here, you’ll still need to enter your PIN to watch recorded programmes out of their normal watershed time. The times are shown above under Entering a PIN for pre-watershed playback. Get the most from Sky±HD...

  • Page 72: Sharing Your Sky±Hd Box

    Sharing your Sky±HD box If you have a mobile or tablet device with the correct version of the Sky± app, it’s possible to use the application to control your Sky±HD box and view the recordings in the Planner when the devices are connected to the same wireless network.

  • Page 73: Watching Tv With Subtitles Or Audio Description

    Watching TV with subtitles or audio description To play an audio description or show subtitles you can: Press help on your Sky remote when you’re watching TV. If the Audio Description Subtitles option is available, use the left/right arrow to choose then press select.

  • Page 74: Finding Subtitled Or Audio Described Programmes

    Subtitles. to choose This means programmes that have subtitles or an audio description are shown clearly with a white highlight in TV Guide and Sky Box Office (this does not apply to On Demand). Highlight Beep on Audio Description...

  • Page 75: Important Information About Single Satellite Feed Installations

    Single Feed Mode Caution message will be displayed. Your Sky±HD box is now ready to be rebooted. When this happens: a. Any current recordings will be stopped b. On Demand Showcase will be disabled c. Auto Standby will be enabled To reboot your box, press select, but please allow a little time for this to happen.

  • Page 76: Your Mini Tv Setting

    Your mini TV setting Turning the mini TV off removes the mini tv picture in your Sky Guide and mutes the programme audio. To turn your mini tv off: Press services (for Options), press down then select the Customise tab.

  • Page 77: Saving Bookmarks

    To remove the highlighted bookmark, press the yellow button (Delete) If the programme is PIN protected you’ll need to enter the PIN to see the bookmark clip. See Having more control over what the kids watch (page 65) for details. Get the most from Sky±HD...

  • Page 78: Skipping To Bookmarks

    Keep pressing the arrow to see each bookmark and its place in the programme. Press select play when you see the bookmark you want. Playback starts at that bookmarked point in the programme. Choose the starting point Get the most from Sky±HD...

  • Page 79: Setting Up And Resetting Your Remote

    0117 find it here, see Alternative Set Up (page 78). Nokia 0536 Bang & Olufsen 0118 Nordmende 0537 0115 Turn your TV and Sky±HD box on and press on your remote control. Orion 0549 Beko 0125 Panasonic 0051 Beon 0899...

  • Page 80: If The Set Up Didn't Work

    3. You should now be able to see a terrestrial TV channel. If you have tried these options and still can’t use your Sky±HD remote with your TV, call Sky Customer Service on the number provided in the Terms & Conditions document you received with your Sky±HD box.

  • Page 81: Replacing The Batteries

    Replacing the batteries Your remote runs on AA batteries (MN1500, LR6 or UM-3). When it’s time to replace them, Sky Guide gives you a warning message and a low battery symbol appears in the banner. Take the empty batteries out straight away and replace both batteries at the same time.

  • Page 82: Adding Additional Subscriptions

    Adding additional subscriptions Telephone numbers You can find Sky and other broadcasters’ phone numbers in your Sky Guide: services down Press (for Options), press then select the Contact Us tab. This list includes specific numbers for Sky± and Sky±HD. When you call, please have your system information available as we will need this to deal with your problem.

  • Page 83: Adding Channels That Aren't Listed In Sky Guide

    Adding channels that aren’t listed in Sky Guide Some channels can be received by your Sky±HD box but don’t appear in Sky Guide listings. Your Sky±HD box is designed to receive digital television signals transmitted at 28.2 or 28.5 degrees east, either unencrypted or encrypted using BSkyB’s encryption system.

  • Page 84: Changing The Picture Settings

    Follow the instructions on screen to confirm the changes. If your TV doesn’t display anything after you confirm the changes, the new setting is incompatible with the TV. Restart your Sky±HD box as follows to go back to the previous setting. Switch the box to standby then wait at least 60 seconds before unplugging it from the mains supply.

  • Page 85: Copying Programmes To Video/Dvd

    You see an information screen for each programme before the entire recording is played back. Please wait until copying is complete before using your Sky±HD box again. To cancel at any time, press any button. Get the most from Sky±HD...

  • Page 86: Changing How The Circular Playback Display Works

    Changing how the Circular Playback Display works The Circular Playback Display on the front panel of your Sky±HD box You can change when and how the indicator lights up lights up whenever you are recording or using the playback functions.

  • Page 87: Your Sky±Hd Box Connections

    Your Sky±HD box connections Basic set up 1 Basic set up 2 Connecting other devices Switching on Dolby® Digital audio Adjusting sound synchronisation...
  • Page 88 Sky±HD box to the mains supply. With the exceptions of the mains and the telephone line, all the interconnections between the rear panel of your Sky±HD box and your other equipment are safe, extra low voltage circuits. However, you should always disconnect the box from the mains and turn off your TV before connecting other devices.
  • Page 89 Sky±HD box to the mains supply. With the exceptions of the mains and the telephone line, all the interconnections between the rear panel of your Sky±HD box and your other equipment are safe, extra low voltage circuits. However, you should always disconnect the box from the mains and turn off your TV before connecting other devices.
  • Page 90 See also the user guides supplied with your devices. If you notice that the picture quality is affected, connect your Sky±HD box directly to the TV instead of through the DVD/video recorder. Mains socket...

  • Page 91: Adjusting Sound Synchronisation

    Switching on Dolby® Digital audio With the digital audio outputs you can connect your Sky±HD box to a compatible home cinema system and listen to programmes broadcast in Dolby® Digital audio. For this you need an optical or coaxial cable (not supplied) and you need to change the default settings on your Sky±HD box:...

  • Page 92: Green Stuff

    Green stuff Saving energy with standby … and Auto Standby Recycling electrical and electronic products Recycling packaging Disposing of batteries More information...
  • Page 93 Saving energy with standby Switching your Sky±HD box to standby when it’s not in use will Amber = Standby reduce the amount of energy that it uses. Remember that the box can still make recordings when in standby so we recommend you make a habit of pressing the standby button (so the light on the box turns amber) as soon as you finish watching TV.
  • Page 94 Park, Santry, Freepost F4939, Dublin 9, Ireland. Household customers can also take their old or redundant electrical equipment to their nearest Local Designated Collection Facility. Please go to www.weeeireland.ie to find the locations of these. Alternatively, you can give your old Sky product to your Sky engineer next time they visit.

  • Page 95: More Information

    More information For more information on recycling electrical and electronic equipment and to find other tips on what you can do to help the environment, visit: sky.com/environment Green stuff...

  • Page 96: For Your Safety

    For your safety Using equipment safely Warnings and cautions Mains plug and its fuse Connecting to the mains supply...
  • Page 97 It is important that you read this booklet completely, especially the ‘Warnings and Cautions’ instructions. If you have chosen the self set up option you should follow the instructions set out in your Sky±HD self set up guide. If you have any doubts about the installation, operation or safety of your Sky±HD box, please contact Sky or your dealer.

  • Page 98: Mains Plug And Fuse

    If you are using a non-fused plug, an external fuse must not exceed 5A. Connecting to the mains supply Your Sky box operates with 230V AC, 50 Hz mains supply. Do not connect it to a DC power Use correct fuse supply.

  • Page 99: Troubleshooting

    The troubleshooting tips in the next pages may come in handy if you have any problems If you have any problems with your Sky±HD box that aren’t covered in this guide or the other references, call Sky or your broadcaster •...
  • Page 100 Make sure that your cable is connected to both your input automatically. HD box and your TV. Refer to your TV user manual to find your input. Use your TV remote to scroll through the AV input options until you find the input(s).
  • Page 101 My remote isn’t working. Your Sky±HD box may be off Make sure you point your remote directly at your Sky±HD box, and that or not plugged into the mains. nothing is between the two. The remote command light on your Sky±HD The batteries in your remote box and on your remote should flash each time you press a remote key.
  • Page 102 What to do now The start of a programme was You set up numerous back to back To get your Sky±HD box to record in the most efficient way, not recorded. recordings. Sky prioritises the end see Adding extra time to the start and end of recordings of an existing recording over the (page 39) and change the settings back to Automatic.
  • Page 103 Your box now tries to call us back, which checks the phone line connection. After getting the message Callback in progress, the previous menu appears. If you see any other message at this stage, please call Sky Customer Service for more advice. The number is provided in the Terms & Conditions document. Troubleshooting...
  • Page 104 The box is stuck on standby / you may need to restart your Sky±HD box is switched on. Check all cable connections between your Sky±HD box and TV. If the screen is blue / the picture is Sky±HD box. frozen and the remote or buttons you are still experiencing the same issue, restart your Sky±HD box...

  • Page 105: Display Messages

    This is the wrong card for this You have more than one box and Insert the correct viewing card for this Sky±HD box. Sky±HD box. Insert the correct have put the wrong viewing card viewing card.
  • Page 106 (Delete). There is insufficient credit [or There’s not enough credit / space First check that the telephone lead between your Sky±HD box and space] left on your viewing card. left on your viewing card account the socket is properly plugged in. If you still see the message, call the to buy this programme / store the number shown on your screen so you can order this programme.
  • Page 107 Sky±HD box during system set up. Housekeeping. Your Sky±HD box is trying to Wait for your Sky±HD box to resolve the problem; if it is not resolved Please wait. resolve a system fault. call Sky Customer Service (see your Terms & Conditions).
  • Page 108 What to do now Message What does it mean? The batteries in this remote control are low. Please replace The batteries in the remote control Change the batteries in your remote control as soon as possible. See Replacing the batteries (page 79). within the next few days (or you need to be changed to avoid losing see a battery symbol in the Now,...

  • Page 109: Hd Jargon Buster

    HD ready is a labelling scheme being introduced by the European TV manufacturers’ organisation EICTA to help you choose an HD TV. The HD ready logo will appear on an increasing number of TVs in the shops. Sky’s HD service is designed to work with TV sets that carry the HD ready label.

  • Page 110: Specifications

    Specifications The following specifications are for the Sky±HD box made by BSkyB, Pace and Samsung. Specifications may change without notice DRX890 Specifications DRX780 Specifications Operating voltage: 230V AC; 50Hz Operating voltage: 230V AC; 50Hz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz...
  • Page 111 Specifications continued Pace Mk1 and Mk2 Specifications Operating voltage: 230V AC; 50Hz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Hereby, Pace declares that this set top box is in compliance with the essential Weight: 5kg (packed) requirements and other relevant provisions of the following Directives: 2006/95/EC Dimensions: 399mm x 295mm x 81mm (inc.
  • Page 112 Specifications continued Samsung Mk1 and Mk2 Specifications Operating voltage: 230V AC; 50Hz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Hereby, Samsung declares that this set top box is in compliance with the essential Weight: 5kg (packed) requirements and other relevant provisions of the following Directives: 2006/95/EC Dimensions: 399mm x 295mm x 81mm (inc.
  • Page 113 The specification and features are subject to change at any time without notice. No responsibility can be accepted for any failure of your Sky±HD box to receive, process or act on information transmitted to it, or any change in the performance of your Sky±HD box as a result of the transmission of this information.

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