Trouble Shooting - RSQ NEO-22 User Manual

Symptom
No power
Play fails to start even when PLAY is pressed.
Play starts but then stops immediately
No Picture
No sound
Distorted sound
Picture is distorted during fast forward or fast
reverse.
C
Picture freezes momentarily during playback
O
M
No fast forward or reverse play.
M
No 4:3(16:9) picture
No operations can be performed with the
O
remote control.
N
No key operation (by the unit and/or the
remote control) is effective.
On-Screen Menu Icons not displayed or only
partially displayed on the TV Screen.
The main unit is not working.
The DVD player is not working normally.
Play does not start even when title is selected.
Audio soundtrack and/or subtitle language is
not the one selected at the initial settings.
No subtitles
D
V
Alternative audio soundtrack (or subtitle)
D languages fail to be selected.
Angle cannot be changed.
No menu play
Unable to play MPEG4 movies
Microphone does not work.
O
T
H
When using the microphone, the speaker
E
makes a noise.
R
Scoring has no function
S
Unable to recognize USB/SD CARD device

Trouble Shooting

Insert the AC power plug securely into the power outlet and press "Power"
button on the front panel.
Condensation has formed: wait about 1 to 2 hours to allow the player to dry
out.
This player cannot play discs other than DVDs, VCD and CDs
The disc may be dirty and may require cleaning.
Ensure that the disc is installed with the label side up.
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV is "Video"
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV and stereo system are correct.
The picture will be somewhat distorted at times: this is normal.
Check the disc for fingerprints/scratches and clean with a soft cloth wiping
from centre to edge.
Some discs may have section which prohibit fast forward or fast reverse.
Choose the correct setup "TV" item which matches the TV set used.
Check the batteries are installed with the correct polarities (+and-).
The batteries are depleted: replace them with new ones.
Point the remote control unit at the remote control sensor and operate.
Operate the remote control unit at a distance of not more than 7 meters(23feet)
from the remote control sensor.
Remove the obstacles between the remote control unit and remote control
sensor.
Set the POWER button to OFF and then back to ON. Alternatively, turn off the
power, disconnect the power plug and then re-connect it.
Select the appropriate TV Screen type by consulting the operating manual for
the TV.
While "NO DISC" message appears on the display of main unit, enter the
SETUP mode and select DEFAULT and all settings will return to the default
values.
Press POWER button.
Confirm the 'RATING" setting.
If the audio soundtrack and/or subtitle language does not exist on the disc, the
language selected at the initial settings will not be seen/heard.
Subtitles appear only with discs which contain them.
Subtitles are cleared from the TV monitor. Perform the steps to display the
subtitles.
An alternative language is not selected with discs which do not contain more
than one language.
In the case of some discs, the alternative language cannot be selected by
operating the AUDIO or SUBTITLE button. Try selecting it from the DVD
menu if one is available.
This function is dependent on software availability. Even if a disc has a number
of angles recorded, these angles may be recorded for specific scenes only
This function works only for VCD with playback control (PBC).
Check that the MPEG4 file is encoded in Home Theater mode with DivX 5.x
encoder.
Check if the microphone is switched ON.
Check if the Microphone volume of the Player and or Amplifier is fixed at the
minimum level and adjust it.
Check if the microphone is detective. If so, exchange it.
Keep the microphone far from the speaker. Do not place it toward the speaker
either.
Connect the MIC to the Player correctly and check the Score Setting at Setup.
Please sing each song with enough voice output level for over 1 minute.
Pull out USB/SD CARD and re-connect to the player.
Check if the USB cable is plugged in correctly.
Check the USB HDD whether have the auxiliary Power input. If not, you must
connect the auxiliary power cord to them for proper operation.
17
Remedy