The Call Hold feature is activated using a programmable button to put
an ongoing telephone call on hold. The extension is then free to handle
other calls. The call on hold can be picked up from any other extension
(unlike the "Hold" feature).
When a call is on hold for longer than the predefined period, it recalls
to the holding extension. The holding call is routed to the attendant
console if the recalled extension is busy. In Night mode, the holding
call remains on hold until the extension is available or the call is picked
up from another extension.
FEATURE BUTTON
To place a call on hold from your extension:
Action
1. Ask the party to wait and
remain on the line.
2. Press the call hold button.
3. Hang up.
To pick up a call on hold from your extension:
Action
1. Lift handset or press
SPEAKER.
2. Press the call hold button.
Results
You hear service tone. The
call hold lamp goes on.
Results
You hear dial tone.
The call hold lamp goes off
and you are connected to the
call.
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CALL HOLD