Activate Your Phone
Before using your device, you must set up your service with Virgin Mobile. You will need your
phone's serial number (MEID), printed on a sticker inside the battery compartment.
Create Your Account and Pick Your Plan
Set up your Virgin Mobile account.
1. From your computer, visit
2. Choose an activation option and click Next. Then enter your zip code and click Next.
3. When prompted, enter the serial number (MEID) printed on the sticker located on the
back of your phone in the battery compartment. This number can also be found on the
bottom panel of the phone's package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you'll be able to start using your phone.
Activate Your Phone
After setting up your account on virginmobileusa.com, simply turn your device on. Your device is
designed to activate automatically. If you are swapping from another Virgin Mobile device to a
new one, be sure to turn off the old device before swapping the serial number (MEID). Once the
MEID swap is complete, turn on the new device and the programming information will be
pushed to your device automatically.
You can also start the activation process manually.
► Press
and then tap
Get Started
virginmobileusa.com
> Settings > Activate this device.
5
and click on Activate.